I can only give them 5 stars if there was a choice to get you 100 I would they are the best place and he is so reasonable and he works with you.Luis is the nicest guy that Ive ever met, he does outstanding work and goes above and beyond I recommend this place highly.My truck has been on and off for about a month I just got it back and runs wonderful hip hip hooray hip hip hooray hip hip hooray!!!Definitely go to him!!!

The manager, Lewis, is always very helpful. His techs get right to work as soon as you bring your vehicle. It doesnt 8 long. I always tell people to go to Eagle Transmission in Richardson.

I have a 2007 Chevy Tahoe. That need Drive Shaft work. The service was excellent and they now there business. The staff is pleasant and understanding. I will give 100% of me business. Thanks for everything.

Great service great price with knowledge technicians I wouldnt take my car anywhere else

Watch out for Luis he is person just interested on money. He gave me a thousand excuses and never fix my truck. He gave me truck and didnt fix. Please watch out for this guy complete dishonest. I had the worst experience with situation. He direspected me calling me mentaly ill . I was upset cause once i paid him he told me there was something else wrong when that was the reason i took it there. I trusted this guy and he just gave me too many lies about my truck being ready when he didnt even worked on it .

Lewis was very helpful and honest, hard to find a reputable trans shop.Worked on my sons transmission over and above our expectations. I would gladly use them again and reasonably priced!

Thorough work to get the transmission rebuilt on my older vehicle. Great crew, and communicative on my transmissions needs.

Lewis is the best man for the job, awesome dependable service.....

I love this place manicifient job mr lewis and his staff done a wonderful job to my car 2nd visit

My car came from another shop that really didn’t try to help me.So glad my mom helped me find this place and shop manager Louis. My car needed a new engine and I was able to order my own part and I made sure where I brought my engine from was great plus they rebuilt my engine and checked my engine before shipping. Once we got that engine shipped to the shop the manager and his team did a great job with working with me and putting my engine in my car. I had my car back now about a month I think and it’s been great plus I am happy to have my car back. Thank you so much. #richardsoneagletransmission

Overall I did not have a great experience. Had my jeep over 2 weeks. I brought my Jeep in because it needed the rear main seal leak fixed. The owner told me that was a different part needed fix. I’m not a mechanic so I took his word for it. He sent my vehicle Next-door to AJ Automotive which I did not authorize it and was not comfortable with because I had bad experience with them in the past. But unfortunately I didn’t get to make that decision because I didn’t know until after A J automotive called me to say my vehicle was ready. After fixing the part still have the same oil leak. Took it back to Louis and he said it was the rear main seal and oil pan which is why I took it there in the first place. Gave it a two star instead of a 1 because Luis did not charge me for the time so it could have been a lot worse.

I called after getting a recommendation from my mechanic at the tire store. I had a question about servicing my transmission after 120K miles. Lewis was able to give me advice and even gave me a coupon for regular service. They were do e in reasonable time and answered additional car questions I had. They enjoy talking cars and enjoy servicing transmissions. Good service. Reliable and trustworthy.

Luis was great. My car runs smooth like butter. They completely rebuilt my transmission and put quality parts back in. They are great mechanics but more so artists of the transmission.

Good and fast service. Recommend

More than fair with their prices, considering I was a student when I had my trucks transmission worked on.Honest owner from my experience. Also, their mechanics did quality work.Wouldnt hesitate to go back shall the need arise in the future.Thanks gentlemen !

I took my car in for diagnosis. They took over a week and came up with 3 different diagnosis during that time. He was still unable to fix the car. Lewis makes a lot of promises, but it seems like it was just a con job from the beginning. I do not recommend this shop.

Eagle Transmission has been my go to auto mechanic for major engine repairs on three vehicles over the past ten years. When an engine locked up on our daughters Toyota Highlander, I knew immediately where to take it.Eagles dedication to customer service and value came through for me once again with this extensive fix. Frank discussed options with me, offering realistic scenarios and quotes. When it came time to replace the engine, he was able to locate a low mileage engine at a great price.With the engine installed, the crew ran the Highlander through testing and Frank let me know about further work that would need to be done to make the repair complete.Eagle Transmission has always treated me fairly, offered options with estimates, with no hidden costs or surprises. They do quality work and back up their repairs with a fair warranty for fixes if necessary.Eagle Transmission wants to get your car back on the road quickly and in good running condition for a fair price!(My review, cross posted from Yelp)

Luis kept truck for weeks, took to another shop to repair his work, STAY AWAY

Lewis is awesome and friendly. Helps keep the cost down and keeps you up to date on work being done. Mechanics do a great job on what needs to be fixed. Highly recommend this location.

I just want to say that Eagle Trasmission is a 10 star organization. I am a women that went to them for help with car. They were fabulous and did not try to rip me off because of being a women so I have the up most respect for them. In my opinion they are the most honest auto repair shop around. I would highly recommend there services. I know that they will do the right thing. Super honest great people. Thank you Eagle Transmission.

Great job working on my 67 Galaxie 500

One of the best experiences Ive had in a transmission shop in a long time

Gerardo addressed and assessed our vehicle in a timely manner. Provided a clear and thorough explaining of issues. He also gave multiple options for repairing the transmission. More importantly they did a great job on the car. It runs and shifts like new. Also, I was very impressed with the follow up check. We will be back and refer him to anyone who asks.

They put a clutch on my car 6 months ago. My car is in good shape. They did a great job!!!

Experience was great. Since the beginning O had a good feeling with Lewis and his staff. They took care of my truck and service outstanding. They are surely getting recommended on my behalf with my friends and customers.

Eagle Transmission did awesome job on my Subaru. He did a transmission service and my issue was resolved! Thanks for being an honest repair shop!Lewis the Manager went above and beyond and had exceptional customer service skills! Highly recommended!!

Gotta love Luis man, fixed my car brand new and became a family member in the process of doing it. Transmission Einstein too, don’t buy a new one go see Luis.

Big enough for all the dogs to run around and everyone keeps a good eye on their pets.

Charlie, Fernando, Gabriel & the rest of the staff have been great. Honesty, efficiency and professionalism is what I have come to expect at Eagle Transmission. Nothing has been worked on until I know what the problem with my cars was and what could happen in the future if not taken care of. Great shop!!

Lewis and his team went above and beyond to get me back on the road. I provided many thanks to him and his team personally and I cant say enough. When you find a reputable company and team you have a customer for life. Thanks agian Sirs!

They do not even deserve one star. Worst experience ever. My husbands transmission was under warranty from when this company replaced it. Well the car was having issues so we took it to our normal mechanic and they let us know right away it was transmission do of course we took it back to Eagle since its still under warranty. They had our car for over a month never calling us to let us know what was going on. My husband had to call them every couple of days to see what was going on due to them giving him the run around by saying it will be ready by Friday then we call not ready or it will be ready by Monday and same thing. Finally after a month of having it we call one afternoon and they tell us it will be ready that day and then proceed to tell us how we wont be charged since they kept it so long but we already knew this since it was still under warranty. We pick it up and it was running fine and parked it at home. Well three days later the car wont even start. Now nothing else was wrong with the vehicle until we took it to them. Now all of a sudden when the key is out of the ignition its making a strange noise and when jumped the horn goes off. My husband calls them to fix this and they said they will send their tow truck over to get the vehicle. Did they do this? Nope of course not. Another way to screw over a customer. We will never do business with them again or recommend them to anyone. I wouldnt even recommend them to my worst enemy. Hopefully our mechanic can fix whatever they messed up. Hope this helps someone else from being screwed over.

Great service and pricing, my situation wasnt bad just the owner forgot to leave my key however he did bring it to me promptly after I let him know it wasnt there definitely great service price and follow up though I would definitely recommend him to everyone I know.

Need work fixed on your vehicle stop on in & see if Lewis can help you. I took my 2 vehicle in & Lewis help to assist me in what was wrong & how he could fix them.He explained thing in detail & worked with the finance in how to pay the gReat work off with me. You will not bE disappointed with the service you receive!!!!+

Gerardo was sooo helpful! I was driving from California to Georgia and my transmission gave out here in Dallas. I was so scared and nervous but Gerardo assured me that he could fix it all up for me and get me back on the road quickly.He was very knowledgeable about the transmission and was able to find the cause of the issue within minutes. He also helped me understand my car even better which to a girl alone, in her 20s is priceless. To actually feel like youre not being taken advantage of at the mechanics. My dad really appreciated it.He was also very willing to work longer hours to help me meet my deadlines and arrive in Georgia on time and safely. Definitely recommend this shop.

Very friendly staff and fast service.. had my car out and running great within 3 days . Definitely would recommend them any day

Lewis the owner is the best..he knows alot

It took a little more time than i thought to get the 2500.00 for repairs. But then i brought my car home. In just over 24 hrs it wouldnt start. My car has sat in the driveway for over a week and eagle hasnt done a thing. They will be responsible for there work only if you pay for repairs right away

Friendly and top notch service!!

I thought my transmission was going out and so I took my car to Eagle Transmission in Richardson and had the guys there take a look at it And come to find out it was my mass air flow sensor. So they replaced it and now my car runs great. I WOULD MOST DEFINITELY RECOMMEND EAGLE TO ANYONE . THANKS EAGLE

Lewis is a nice guy but my truck didn’t get fixed after I paid 2,000 dollars to repair my transmission

Fast service i brought in my 2003 Deville and the fixed it same day in and out. Didnt have to wait 4 or 5 days really helped us out good deals on labor excellence above all. Thank you guys shout out to my boy Lewis for being a great help ..

I have a Ford Fusion 2013. The car was having problems taking off and did not go above 40 mph. I took it to the dealership and they where going to charge me $250 for diagnostic. Not only that but I had to leave the car there and it would be 3-4 days before I got my car back. I took it to eagle transmission and they checked my car in less than 1 hour my car was up and running. The best thing they had amazing customer service. Highly recommend this place 😊😊😊😊

Caleb did an outstanding job. Though I had a major transmission problem, they looked and determined it was just a cable out of adjustment. Fixed it within 5 minutes at no charge. I will bring all my transmission work to Eagle and recommend to all who ask as the go above and beyond. Thanks to Carlos and Eagle Transmission.

I had a very good experience with them in fact they could have charged a lot more they gave me a quote from just the way it was acting and it was about normal on there rate but in the end i was expecting to pay the price they said it would be but i was surprised when it was only 2/3 of that price i was so impressed that i bought them all lunch i had in my hand cash that i did not think i was going to have by them dropping the price so what else could i do but reward there honesty . and i know you will be treated the same

Went in for a transmission flush on my 2012 Nissan Sentra. Job was done within the same day. Manager Lewis and his team did a great job. Thank you Egale Transmission for taking good car in my baby.

Charlie was very upfront and honest. He was attentive and even talked to me after hours. I would definitely come back again!

I took my GMC Envoy in a couple months ago. I had major transmission problems. They had to rebuild it. After calling numerous of other transmission shops, the price was beyond right for the transmission repair! Not only were they professional, courteous, and understanding, but they also go out of there way to build the friendship. I can only say that I made the right choice. These guys are solid. Fair and very experienced. I HIGHLY recommend them.

Eagle Transmission is the place to go!!!! I took my car there about three weeks ago on a Friday to get it checked out and they told me I needed my transmission rebuilt. So I decided to leave it and get it fixed. I called that following Monday to see if they had found the problem. Gerardo said Yes, we found the problem! And we should be pulling the transmission and getting it rebuilt as soon as possible. Give us a call in a couple of days to see where we are with your car. Thanks. I called back on Wednesday morning, which was a couple of days for me. Gerardo had said that my car was ready to pick up. I couldnt believe it!! I picked my car up and it drove like new again and the price was very reasonable. Thanks to Eagle Transmission and there crew. I would recommend anybody that needs a transmission rebuilt to the Eagle!!!!!

I had such a great experience here, Id recommend this place to everyone. I took my nissan there and my warranty had just expired so I was concerned for the price. But Gerardo told me he would see what he could do and to my surprise they honored the warranty. They helped me out so much and saved me lots of money, not like other places that try to make money off you. They really do give great customer service and I will continue to take my car here from now on.

Outstanding service and Excellent Customer ServiceI took my BMW and they checked in a timely manner.They gave me a great price on the sensors that it needed.The People were Friendly.Overall, great place to take your car for repairs.Temoc

I came here to get my transmission rebuilt. I was worried at first because the thought of rebuilding a transmission is a bit daunting since I always hear the horror stories about the shops people go to. That does not apply to Eagle Transmission.They genuinely care about taking care of you, and getting your vehicle back in the road as soon as possible. You can rest assured that Eagle Transmission will take care of you, and your car. I genuinely had a good experience, and I will return if I ever have any other transmission issues.

Went here to get my transmission fixed and they did fine on the repairs. However, when I was taking with David there about the costs of repairs prior to the initial inspection (which cost about $500), I was wondering what the final cost might be and asked if it might get up to $3,000. He replied that $3,000 seems kinda high. After the inspection, my quote for repairs was $2,964. Sorry but that is a straight up lie in his part. $36 difference is equivalent in the scheme of things when youre taking about $3,000. I wouldnt trust them again if I get anything repaired.

I recently came from overseas and picked up my car from the VPC. It was driving very differently than I remember so I went to one shop and they told me they couldnt figure out the problem. So I came to Eagle and the figured out the problem in two seconds and fixed it. They are very knowledgeable and I would suggest them anytime.

I had a problem with my transmission slipping I called and spoke to Gerardo. He took very good care of me, and kept me informed of every step of the way. My vehicle was fixed in four days and the price that was quoted to me was the same when it came time to pick up my vehicle I highly recommend Eagle Transmission!

Best customer service and price! Thank you Lewis for the honesty your team has!

Honest trustworthy and reliable the manager Luis is spectacular

I went in on Monday, and talked to Lewis. I told him that I had a transmission mount bolt thread that is stripped inside the transmission and they checked it out. Then, the mechanic said, that we have to take out the whole entire transmission and I was like “Are you kidding me?”. Next, he told Lewis about everything and he gave me a price quote that’s almost over $1000 just to take out everything and get to the damaged transmission mount bolt thread hole smh. After, I left I went to this shop called The Transmission Shop located off of N Central Expressway in Plano TX. I went there and asked them can they fix the transmission bolt thread that is stripped and they said yes, they did it for free. Do not come to this place, they will make bad excuses that don’t make any sense.

Mr. Gerardo Nuno was very nice and supported me when I was going through stuff with my Ford Escape. Mr. Gerardo stayed in touch with me, he let me know everything they were doing to fix the problem that needed to be repaired at Eagle Transmission.I recommend my friends and co-workers here. They treat you well and work until everything is done and they stand by their words.

Please do yourself a favor. Do not take your car to this place. $4000 mistake that I made by taking my car to this place to get transmission work done. Worst company I have ever dealt with. They tell you one thing to get you to take your car there once they have your car the mechanic Geraldo lies and dodges your call and charges a lot money. There warranty is a joke. Avoid in every possible way.

Great work...fast...and great pricesAnd the manager Lewis is the best and great customer service

I USE EAGLE TRANSMISSIONS EVERY TIME I HAVE CAR PROBLEMS..THEY HAVE REBUILD 3 TRANSMISSIONS FOR 3 DIFFERENT CARS OF MINE AND EVERY ONE WAS PERFECT ..NO COMPLAINTS.PRICE WAS RIGHT AND THE REPAIR WAS DONE CORRECTLY.I WILL USE THEM IF I HAVE ANY AUTO REPAIRS.KEEP UP THE GOOD WORK GUYS THANK YOU

I would like to praise the employees of eagle transmission & auto repair for thier great work & kindness for extending thier professionalism in helping my wife & I with an issue with our vehicle. Were from the state of Delaware and were in a major bind and were unable to make it back home. Thank you all very much.

I was on the way to work and my Tahoe was leaking transmission fluid. I called Eagle Transmission and David got mew off the Road ASAP. After the repairs were done they picked me up at work and took me to get my truck. Good customer service. Goof work! Truck runs great Ill be referring people your way!

The work was done in a timely manner. Communication with the shop was excellent. The price was fair and exceeded my expectations.

I love Charlie and he a good person he no how to talk to people and he let you no he going keep it real with you and let you no what all wrong with your car and it do not take long he no what he doing and he no what he talking about the only way you be long is you dont have no money I score top 5 Thanks Charile very much

I was so thankful when a friend of mine referred me to Eagle Transmission of Richardson. It was so nice to have good work, with friendly service, and all at a great cost. If your having transmission problems definately give these guys a call.

Friendly staff and great service

💥Go to a Dealership for a lifetime warranty, and in most cases a lower price!!!💥The age of your car/truck does not matter.I took my 1996 Chevy to a Chevy Dealership and was welcomed with opened arms.This Eagle location has many excuses for their mishaps and shoddy work. 😧Leaving my car with them was terrifying! Something else was wrong with my car every time I picked it up!😠😡Things that were not transmission related!!

Very good customer service for my rear hub assembly fixed with in 2 hours. Will definitely be returning to Eagle Transmission in the future.

The service here was nice. David assisted me with the help I needed. He was very friendly. Great customer service!

Was very pleased with all of the updates all the time. I enjoyed knowing each steps.

The reason I give a one star was coz I took my truck to get it fix, they hold it for almost 3 days then they check it and they tell me only need transmission oil so they refilled, and guess what, they over fill it and the problem was my transmission 2nd gear was gone, so I took it some where else and fixit

Lewis and his team are awesome

Thanks Lewis for helping me out. Will come again and recommend you guys to others.

Seem like a nice place

Great place and manager! Very helpful

Very satisfied with the excellent customer service. Good periodic updates throughout.

Service is on point, Good prices !!

Was very pleased with all of the updates all the time. I enjoyed knowing each steps.

Great service, reasonably priced and honest opinion. I would highly recommend this garage for all your service needs.

Good quality repair job, honest information provided to the customer, very good follow up procedure.

This place is the worst. In Richardson on Jupiter Rd. They do alot of lying. I referred my friend and they had her car for a whole 3 weeks and still hadnt gotten her car yet. I will never use their service again

Spoke with Lewis today and he assured me they would tow my Suburban into the shop today. I waited from 11am-3:15pm...no one showed up or canceled. He even called me from his mobile originally. He asked me to text him my info and location. Highly disappointed!!!

Ill be completely honest. I thought I was gonna save money when they advertised a free diagnosis. I took my car from the Dodge dealership and brought it here. They did the diagnosis and told us that they recommend for them to pull the transmission and tell us what parts need replacing. The figure we received maybe $1500. I received a call saying they needed to replace and rebuild costing $3300., where did they get that figure from. We dont have this money. Everything that was being explained didnt add up. We were thankful that we have a friend that recommended a shop in Sachse where we are currently towing our truck now. Charging us 1/2 the cost if that. Do you know how much time, and money we have wasted so far? Both my husband and I had to take off work just to come up here and square this away. Poor souls that have no money and are on a budget that get the news we were told this past Saturday.First things first before anyone takes your Transmission apart get a few quotes, if your gutt tells you it doesnt add up, its probably true.Do not do anything without a firm price, last case scenario. Last bit not least, do not agree to have anyone pull your transmission unless you are prepared to pay the true cost of the full repair.I still had to walk away owing money to Eagle Transmission.I firmly advise you stay away from these franchises. This is the truth, I dont want anyone to have to endure what we have been through.PS. There is a walgreens around the corner from Eagles here in Richardson, while standing in line waiting on the tow truck, a gentleman was in line talking about transmissions, I asked him what was going on, he told me his friend had some repair work done at another Eagle transmission and is having to go back to have the same problem fixed. I told him our situation and he want surprised. Really? What does that say.

Post initial review edit: Eagle Transmission paid attention to my review and contacted me a few months later to see if they can make things right. What follows is my experience a few months after their initial job.Gerardo took the review to heart and it seems the whole business did as well when they cold called me after the feedback. They are refining their lines of communications, staffing and he offered to help diagnose and repair a transmission noise that developed recently.I was invited to come in, so I did. Gerardo introduced me to one of their long-time transmission builders, Dave, and it seems he knows them well. Also, showing me around the shop and talking about their ethics.Giving a small tour may not seem like a lot, but to the curious uninformed, or gearhead, its a warming experience. The follow-up was welcoming, and does solidify how much they do care not only about their reputation, but their customers.Initial review:I had a great feeling and level of expectation of this place, but I ended up with mixed ones in the end. Upon pulling up, I noticed they were packed and had quite a few cars outside. A good sign of booming business for Eagle Transmission, but this proved to be a double-edge sword which Ill explain later.Gerardo, my main contact, was my go-to person when I explained I was having trouble staying in and going into gear in my 03 Civic Si. He was concise, prompt and pretty professional. After detailing how I personally bled the clutch lines and replaced both master and slave cylinders, it was likely a clutch/pressure plate issue since it persisted. I agreed to them doing the labor of swapping in a whole new clutch kit.I dropped my car off on a Wednesday, brought them an overnighted new clutch kit Thursday morning, and they got started (likely) Saturday morning, despite him telling me they would get to work on Friday. One day, no big deal. Its a 7-hour job, so it should take no more than maybe 2 days max, right? Apparently they were behind and low on technicians as a reason for the Friday delay. He called me to update Saturday evening they have the clutch kit out the car, but recommended having the flywheel resurfaced. It was optional, and I figured it wouldnt hurt since everything was out already. And it should be ready Monday. They started late because of being short-handed on techs once again.Monday swings around, no update, I could call, but I did tell them to take their time and didnt want to be overbearing. Perhaps a small update would be nice. I get the feeling they are understaffed, and definitely need a communication system in place. I finally pick it up Tuesday fresh with a new clutch, pressure plate, and resurfaced flywheel (which was extra).After driving my car for few weeks, I noticed that cruise control isnt working, which it was before I brought it to them. Gerardo said to bring it in and should be a quick fix. I go in there and another guy told me the car will have to be left there all day to diagnose the issue instead.I recall an adjustment about the clutch pedal switch, and ended up it repairing it myself in a minute.Leaving a car there longer than expected definitely leaves room for improvement. Aside from speediness, the real testaments of a repair shop are the quality of the job and only time will prove how complete it will be.If youre looking for a transmission shop thats more personalized, and honestly quicker, I would look elsewhere. My advice to this location would to be more accurate with the timelines, projections, and small updates along the way definitely solidify a better reputation.

The man who helped us was great. Good customer service!

Charlie and his team are FANTASTIC! Friendly service and always timely, I would recommend them to anyone.

They took their time and actually dropped the transmission before diagnosing the problem. The cost was reasonable and they were very friendly.

Management took care of my concerns in a timely manner, very impressed thanks

Nope nope nope!! 100% do not recommend this place! Unless you want a screwing!!!!

Lewis was very helpful and made me feel like he actually cared about my situation. He was great!!

Stay away from this place, they will rip you off by telling you lower amount in the beginning and will end up charging you few thousand dollarsMy suggestion -- close that horrible shop and dump all the lying and incompetent people that come with that place!Do NOT trust your car with them. They will keep your car for weeks and not fix a damn thing!

Good service! The staff was friendly. Will be going there again!

Great service, thoroughly explained what was wrong and in a way that I could understand. Overall good experience

When I called to get a quote, the guy on the phone barely listened and started quoting really expensive prices in comparison with other local transmission shops. He is also tops me that they wouldnt use the brand new part I had just bought from the dealership and said I should take it back, let them order it then purchase the part from them. Nah..I found a shop that put my part in and for less $ and hassle than eagle transmission.

Very personable and accommodating.

Service was good and fast nice an helpful employees.

Bad services

High charged rate and they even use unsuitable equipment to save the cost.

These mechanics have no idea what they are talking about