I have been looking for new shop to get my car up to par. All my interactions will Lexi were great and felt great about getting the new tires I was looking for. With all the other things they found was able to give me clear information about what was going on with my car and what really need to get done beyond my tires.I will be bring my car back here to get all my services done.

I had my car aligned ten months ago by a different company and they offer a free alignment within a year, so I took my car in. The rear end seized and I was advised to get it checked out right away. I called Good Neighbor Tire, because the shop in right around the corner from my office and they had good reviews. I was grateful to get an appointment quickly and the job was done within a few hours, since I had an afternoon appointment. Plus the customer service was top notch.

What a great place! Friendly courteous service from the receptionist who answered the phone and advised me on how to proceed, from the photos of my vehicle along with text updates. Service was FAST, efficient and totally affordable! I’ll definitely return if I need to get another tire repaired!

What I thought was Check Engin light came on one night. Took it to Good Neighbor.. I have taken my vehicle there before. Turn out, my Tire pressure light was what came on, not check engine. They corrected my problem with the tire and sent me on my Merry way. Thats what I consider good, honest customer service.We need more of that these days.. Thanks Good Neighbor Tire.. you will always have my business.

Good Neighbor Tire in Renton is first class, professional operation. They deal honestly, give sound advice and service is performed to highest standard. I’ve brought my vehicles in a number of times and left satisfied every time. Thank you!

I was referred to Good Neighbor Tire in Renton by my regular mechanic who was completely booked out for 2 weeks when I had some very urgent work come up that needed to be done: new tires and an alignment. In addition, I had a busted rear shock. From the very beginning of my conversation with Good Neighbor, they worked with me and were also able to get me the tires I wanted as well as the after-market shocks of my choice for my car. They were also able to apply their warranty to both the tires AND the after-market shocks.My car is a Genesis Coupe 3.8 Ultimate, which requires some special care. The front tires are a different size than the rear tires. The shocks are very high-end. All in all, I would highly recommend this business as a go to for most of (if not all) of your automotive needs. Theyll get it done right the first time and will inspect your car for any issues like its never been before.5 stars, A+

These guys have worked on my car multiple times and my partners guys as well. They have fixed my a/c, brakes, done oil changes and more and they have always done a great job at a great price! They are very friendly and helpful. We are so glad we found them!

I was just in for an oil change and routine check. The front desk person was very sweet. She remembered my voice from the phone call the day before, she was professional and friendly. But when card had an issue (just a simple bank error funds being held up) but she was very patient with me while I ended up calling the bank and eventually just getting my bf to pay while the bank sorted itself out. I was really embarrassed but the front desk person made it feel like no big deal, which I suppose it was. But she made me feel fine about it and thats the part of the experience I actually remember. But yes my car runs fine lol

Travis really helped me get out of a jam with a quick fix on a misfiring cylinder. Very friendly and professional. So impressed.

Friendly, fast, and reasonably priced. They helped me a lot today by squeezing me into their very busy day. Very much appreciated. I highly recommend their services.

I have used S Point over a period of 14 months, and in that time they have been nothing short of brilliant. I have been given timely advice and recommendations without any pressure tactics.A good crew that is well-versed regarding vehicle needs and answering customer concerns. And to add a little frosting to this cake...full service capability.

Friendly, helpful, knowledgeable. Great service at a great price. This shop provides excellent maintenance, and I love my new tires! Highly recommend!Thank you

I had a great experience with Good Neighbor Tire! I had a minor accident and took my car in to get checked out. They did a very thorough assessment with pictures that they sent to me. Travis was really great at explaining the issue and being transparent about the cost. Once we agreed on a plan, they were able to get the job done quickly. I got my car back the next day.

Very helpful and knowledgeable. Travis was awesome. I will be going back to this hidden gem in renton.

Clear, pleasant, honest and thorough communications. Alex and A.P. were great.

The guys at Point S are fantastic! I don’t trust anyone else with my cars. From oil changes to serious repairs my go to auto services are at Point S in Renton!! They go over & beyond. Jaden is great in explaining everything that needs to be done. Making sure the most important comes first. The techs take pictures of everything along the way which gives me peace of mind! I know exactly what’s happening with my car while in their hands. They even provide a loaner car while mine is being worked on! Great service, great staff, just great all the way around.

They were very helpful in helping me find someone to get and recharge my A/C. However they only carry a specific type which isnt the one I need for my vehicle.That particular location had some issues with a local street pacer that required them to lock up and have LEOs on site for a bit.

Great experience with them this week. Blew out my tire on the freeway. Had found Good Neighbor online. Had good reviews. Called and spoke to Jaden, their service advisor. He was very polite, informative and was able to fit me in right away. I had looked at tire prices online and had received a quote earlier from another tire shop and he offered me the lowest price between all of them. The repair took as long as he expected it to take. Was very happy with their service and would use them again and recommend.

I feel well taken care of and have confidence that the repairs that are suggested are needed to be done. Ive brought my cars here for twelve years

I would recommend them to others. They are very professional and very nice there and I love the way they break down and show you in detail what the issues or issue is with your vehicle and to where you understand and def they wont screw you over at all. Im so happy my boyfriend referred me to them. Thanks and will see yall soon.....

Great experience friendly staff.she went out of her way to to get my truck in the next day.I cant say enough good things.

They did great quick work replacing tires and doing an alignment. Will use them again for sure.

Friendly people. The oil change took a while but they did a good job.

1st time for me my husband usually takes cars in for service. So friendly, knowledgeable and patient explaining to me what my vehicle needed. I will be recommending them to everyone.

I am so impressed by Point S businesses and grateful to Good Neighbor and Chelsea . I had a little mishap on Highway 18 and blew out my tire. I am from Portland so I got the car to another tire place in North Bend. They said they would have to sell me 4 new tires because I have a AWD ( I just bought these ones in November). I love my Nokian tires. So I said no thanks and took my car with the spare. I found another well known tire company that sold Nokian tires, they said they couldnt find my tire anywhere in the country and that they must be discontinued, so they would sell me 4 new tires. SO I CALLED MY shop, Olsen Brothers in Milwaukie Oregon. Brad was awesome, he had 44 of these tires available. He found another Point S shop near me, Good Neighbor Tire, and sent the tire up in 24 hours and they mounted the tire and I was good to go. Everyone was so professional and accommodating. Four new tires would have cost me would have cost me $800-$1000. And I love the Nokian tires. They are the absolute best: quiet on my Pilot and awesome in the snow and ice. Thank you everyone!!!!

Good atmosphere, great attitude, good overall experience.

If I could give them 10 stars, I would.I been having some horrible days dealing with my car but this people were the one’s keeping me sane. They went out of their way to help me and make everything so much better, easier and understandable. I will completely recommend going to this for any issues related to your car.

Fantastic to visit again with Travis and the team at Good Neighbor Tire (and complete auto really!).Really treated like best friends. Highly recommend!

Was able to get a same day appointment for a wheel swap. Very friendly team and great work. Pricing was also very fair and lower than the big box stores. Highly recommend!

They were very understanding of my situation. The situation being that my car wouldnt start. They were kind enough to allow me to keep it at their shop while I weighed the pros and cons of replacing the motor or the whole car. Five stars isnt enough. They were prompt when answering the phone. I would most certainly go to them in the future, whether its being broken down in Renton or just general maintenance.

Having just moved to the area from out of state, I was worried it would take me a long while to find a local, friendly, and professional auto / tire repair business. After a quick Google search, it didnt take me long to decide. With a name like Good Neighbor Tire, it was a good bet that they were just what I was looking for. The entire team was immensely kind and personable to me during my tire buying and installation process, especially while this pandemic was hitting our area pretty hard. They were confident in the answers the provided, were very well informed about the products they sell, and went above and beyond by including photos of the things they were working on and checking, and also by providing a detailed breakdown of future repairs needed.Cant say enough good things about this company! If you havent done so yet, be sure to swing by and give them a try. You wont regret it! Ill definitely be heading back there when I tend to those future repairs. Keep up the good work, Good Neighbor Tire!

Had a very good experience at Good Neighbor tire this week. Took my car in for the first time since the pandemic began. I love the full report they send you with photos. Absolutely incredible and great for decision making.

Always do a great job on any service I need performed on my vehicle.

I had driven by this place many times and it kept calling me. I spoke to other mechanics and friends regarding my engine. But the car was telling me it needed repairs. I absolutely LOVED the pictures you took at the time of my oil change. The patience that Jaden and Alex had was phenomenal! I loved the enthusiasm and the passion Jaden had for answering questions and discussing the best options for me and my car. The dynamics of the office was very positive, as well as the interaction between your front end staff and the shop mechanics, they spoke to each other with respect like they worked together. No one treated each other like they were better.I am just overall extremely happy with the service I received. I would recommend this place to anyone and a good friend of mine said he had heard good things about this place. So a great big thank you to all of you! Jaden is the one who should stay at the front end of stuff, he is the one who made me want to come back, he will bring you good business! He is also excellent at updating people on the progress!Thank you!!

Excellent customer service! They helped me and let me know of other important things that my car needed. Also my dad highly recommended them and I trust Travis.

Their handling of the new normal is good. They were straightforward on the needed service recommendations with supported document report. Their charges are very reasonable. Overall, I am happy to recommend them.

Highly recommend!! Will be back next time I need service. Went in to a have transmission fluid flush. They did a whole diagnostic check on my car & sent pictures of everything. Did not try to push me to get any extra service. They were very professional towards me and explained anything I didn’t understand. Spent way less $ for more services than what dealer quoted me for just 1 service.

Great job on oil change and inspection, it just took too long. 2 1/2 hours

I found these guys and gals online and am very pleased with the customer service as well as the service ! Chelsea is very knowledgeable about what she does and helped me set up a maintenance plan for my truck. Definitely gunna go back to do all of my maintenance. An honest mechanic shop

I always bring my vehicles to Good Neighbor. Ive been a continous customer for 4 years now and will continue to get my work done with them.Travis, Chelsea, and the whole mechanic staff is amazing.Thank you all for your great hard work and long hours, it is appreciated and doesnt go unnoticed!Anyone looking for a mechanic, tires, oil change, etc.. theyll take great care of you! Cheers!

The communication is wonderful and they really keep you up to date on the work being done. The work is a+

My whole family has been working with Travis and his team at Good Neighbor for over a decade. Excellent service and fair pricing.

Good Neighbor did a very thorough diagnostic of my entire vehicle. The Jeep dealership had checked my car the day before and was unable to find the area causing the loud screeching. Good Neighbor found the problem right away and gave me a report that included photos of the areas needing to be addressed with a competitive estimate. The service tech was knowledgeable in all areas and had my car completed in a timely fashion.

I truly had a good experience. Alex at the front desk is friendly, informative and warm. I got in the same day! I like the free car inspection, with photos and then emailed to me. I would definitely recommend

Friendly staff, quick and professional service. We will definitely go back as needed.

Great shop! Straightforward, professional, fair prices, great communication! Will use again

I had a tire service done, and the experience was professional and completed in a timely manner. They priced match the quote from their tire finder search on their site. I would recommend and use them again in the future.

Excellent customer service. I appreciate how they text a link to share photos of the inspection with a report of what needs to be worked on next to keep my car running safely.

Always professional. We love the inspection reports with pictures.

Terrific staff. I made an appointment online over a weekend and was able to go in first thing Monday morning. They were very careful and thoughtful when taking notes as I dropped off the car and carefully determined the issue. Maybe not the cheapest shop Ive been to, but I wouldnt call it overpriced either. And I would gladly pay a little more per service to have this crew take care of my vehicles. Quality was great and attitudes were excellent.

I have worked with Good Neighbor for years. They have always taken very good care of me. A special thank you to Travis and Chelsea. If you ever need work done go straight to Good Neighbor I promise you will not regret it! Thank you again!

Really great customer service. Called and spoke to Travis and when I got to the shop he was very friendly and helpful. Left my car and picked up later with no hassle. Thanks guys.

A very friendly environment. Always take time to understand your concern and give you the answer. The people here have a very good sense of knowledge . They really concerned with your satisfaction

Very thorough with good documentation of the general maintenance inspection results.

I went in because my car had an intermittent idle issues I sat there for 4 hours and after it was all said and done because nothing could be taken care of and fixed the general manager Travis basically took care of the bill that was going to be owed since nothing could be figured out with regards to my car he figured theres no point taking your money if the problem is not fixed they worked on it diligently 4 hours and came up with no solutions I thought that was pretty fair of them. Once I get the idle air control valve if it needs to be relearned I will be coming back to they have more work done on it so that it can be relearned if thats the case. Thank you guys keep up the good work word of mouth is how your business grows and mine as well.

Paying for car repairs is always a bummer but the people over at Good Neighbor are honest, friendly and upbeat. There inspection process is extremely detailed with pictures and detailed information. They were able to get all the work done in one day and I was very pleased with the whole experience. Nice work team but special shout out to Chelsea, customer service rockstar!

I am so glad I found this place. I have to say by far the best shop to take my SUV. Travis, Chelsea, and everyone over there are wonderful. They are more than willing to offer you a ride or let you loan a vehicle. The service updates I get on my phone via text or email are wonderful it shows me everything that I need to know as far as whats going on with my vehicle. Great service! great people!

Really went out of way to get me the right tires for my custom acura. Alex was very very patient with me and Im not so easy to deal with.. thank Alex. 😁

This is the best place to have your car serviced. Ive been going there over 15years. The staff is very trustworthy, will give you a honest estimate and definitely wont rip you off. I strongly would advise anyone with car issues to do yourself a favor and take your vehicle here. I refer friends and family to take their vehicles there if they want a excellent job done on their vehicle. Id give them 100 stars if it were possible.

On Friday September 27, 2019 I needed to get a waiver from emissions to get my car tabs. This team of Point S consultants really worked together to help me.They were kind, considerate and really knew what they were doing. I was in and out of the shop within an hour. I was completely impressed and I felt thoroughly appreciated as a customer!!!

Our company vehicles have been coming to Good Neighbor for years. Travis and Russ are very experienced service writers. Their intuitive education about your vehicle alone is very valuable. I would continue to recommend this place to anyone looking for educated choices and 60+ years combined between these two gentlemen. Their technical staff are quick and motivated to get you in and out as soon as possible. I would recommend getting an appointment. Their schedule fills very quickly.

Ive been coming to Good Neighbor for almost 3 years, and I always receive consistently great service. I love the way I am always kept in the loop as to what is going on with my vehicle and/or what issues they find. The staff is super nice and the technicians are knowledgeable. They have a lifetime customer!

I have been going to this location for years for oil changes and regular maintenance and Russ, Travis, and staff have always been great. I recently had an emergent issue and Russ was able to get me in asap. I appreciate the thoroughness of their vehicle inspections and the detailed summary report with each visit. Thanks for the great work Goodyear Team!

Techs at GN took 2 hours to thoroughly diagnose my new-used vehicle. I was impressed that GN took photos of problem areas and included proper notes in the email they sent. I had taken my car to another shop where they took only 20 mins to diagnose and they told me everything was kosher. The car clearly was making noises and had driving issues. I will continue to take my vehicles to GN as well as recommend their services to family and friends.

Excellent service from the courteous manager, Travis, to the very informative mechanic, Terry. Got new tires and brakes as well as other services completed on my BMW. Highly recommend to anyone in need of tires and/or service.

GREAT CUSTOMER SERVICE!!! And very honest. They are not taking advantage of people. Travis, the manager, TALKED ME OUT of replacing all 4 tires. He said I really only needed 2, and I should budget for the other two NEXT fall. How honest. And he was so friendly explaining what work was needed and not needed.I usually go to Costco for tires. I found their prices competitive, and their service OUTSTANDING. I have already recommended them to coworkers and will be coming back in the fall for my next 2 tires.

Ive taken all of my vehicles to Good Neighbor for years. Travis, Terry, Russ and the guys always take great care of us. The give expert opinions on whats happening with my cars and trucks and they never suggest repairs that arent needed. They are honest and straight-forward and Id never take my vehicles anywhere else!

After noticing a leak from our vehicle we called our regular mechanic. They were unable to get us in for several days. Thankfully that led us to Good Neighbor Tire & Auto Service, who were able to get us in right away. After a comprehensive inspection of our entire vehicle (which included helpful photographs and explanations) they quickly went to work repairing our vehicle & had it ready for us in less than 24 hours. In addition to the work on our car, I was especially impressed by the kindness and customer service Chelsea provided. We will definitely be return customers.

My experience has been its hard to find an honest, reliable place to take my car. I have been going to Good Neighbor years and 3 cars in I have never had a reason to doubt their word, their work, or their pricing. Travis did a great job helping me with my car today.

I was driving by point s in Renton and I noticed stem coming from my hood I left my car there and walked home they charged me 131$ for a diignostic check and 27 for a radiator cap told me my struts were bad and I needed to replace my tires. All that was Rong with my car was the radiator cap our tires have 20,00 miles left on the and my struts are fine according to discount tirs.this was my first interaction who can just tell you your bill beforehand luckily I got a second opinion and didnt need to replace my tires or my struts.

Came in today and received an excellent oil change car is running great. I love the 22 inspection that they do with pictures theyre very detailed and it really helps and breaks down what I need done to my car whats good about my car what needs future attention. I really appreciate the thoroughness of the service I received today job well done!

Great service! They provide a detailed inspection for my vehicle every time when I went there to get engine oil changed, which makes me feel very good. Definitely a worthwhile and trustful place to go.

I dropped my car off for an oil change and Travis and his crew did an amazing job! I will only be taking my car here for services and for my tires!

Good Neighbor Tire and Auto have earned my trust and my business. They are very accommodating with their schedule, treat me very respectfully, and are highly skilled and knowledgeable. Basically they offer a world class service for very reasonable prices. Most importantly, they help me stay on top of my car maintenance and keeping my car performing optimally. Each time I come for an appointment, even as simple as an oil change, I get a as a courtesy a detailed inspection report which flags the issues that I need to stay on top of and monitor. They dont even pressure me into coming back and they even take the time to tell me how i can address certain issues at home by myself. Great people and very customer service oriented!

Excellent from customer service through maintenance.First rate examination (complete with pictures)...A thoroughly professional experience!Thank you especially to Chelsea and Travis for their expertise and fantastic customer service!

I have done business with Travis for many years and have always be satisfied with the honesty and work performance with my vehicles. I keep coming back to their high standards they have set for themselves. Thanks Travis for very thing. Dave

Nothing good!! I sat in theyre est for 2 hrs for them to tell me they did not hve the correct size tire after telling me they did!!! Then it takes the mechanic an hr to put my original tires back on!!! :( The desk Rep was good about directing me to Tire Discount, but it doesnt mke up for the 3hrs I spent there for nothing & oh god theyre techs are lazy!!

Been coming here since 2001. And during that time we’ve had a few different vehicles. Year after year we have felt very well taken care of and we appreciate the honesty of putting in order what work needs our attention now and what can wait. Last year they added these digital inspections and I love that especially if I’m at work I can see what their talking about if they find an issue. We hope Travis never leaves since we’ve been dealing with him from the start!

These guys did an alignment on my truck, prices were solid and they got everything done fast. Its good to have a local mechanic to come to and get solid work done. Great location and easy to find.

Got some work done here. Turns out, mechanics get your car dirty and dont use preventative covers to protect the interior of oil/dirt. The front desk guy was uninterested in customer service. 0 personally.I feel they over charge in Diag. I had already told them the problem.The ONLY redeeming quality is Chelsea. She is super friendly and customer service oriented. She got this company 2 ☆s.

I wouldve given a 5star.....The people were very friendly and helpful but I was a little bummed they were so busy so it seems a little rushed cords or wires under the hood (whatever they may be called) were not snapped in and they didnt get to the inspection but I will be back to try again...just couldve been that day

This shop did a great job on my Pathfinder. Chelsea at the counter helped me find some great tires at a good price, and they did a alignment. Great experience, great job, good prices.

I was calling around to get our flat on our van fixed and every place I called gave me a 5 hour to 2 day wait plus 300+ for the 2 tires, I seen good neighbor on Google while searching for tire places and gave them a call, they got me in right away and took a look at my tire and seen it only needed to be repaired instead of replaced. saved me alot of money and had me in and out in 30 min. save the day and my check book.

Update:After putting in a complaint regarding my broken tail light cover, I received a call back a little over a week after the complaint that they will be replacing the tail light cover. It took about 3 weeks, but it’s done now and looks good. I of course was not charged for any of the replacement parts or labor, understandably. I’m happy they fixed what they broke, but still and not sure if I’ll be going back. Giving them 2 stars since they actually replaced what they broke.Edit:I originally gave this shop a 5 star review. I thought they did a good job until I noticed about a week after my service appointment that my tail light cover was broken. They had replaced my tail light and had for some reason taken off the cover (was not necessary as the light could be replaced through the trunk). First of all, they never mentioned to me that this happened - I discovered it on my own. Second, I called and spoke to the manager about this as soon as I discovered it because it’s very expensive to fix. He said in my notes the tech mentioned the cover being broken but didn’t mention he did it so he was going to investigate and call me the next day. I never received a call back from him. I know 100% that it was not broken before I had gone in to this shop and there is no reason it would have gotten damaged other than by the shop. The issue has still not been resolved, however I will continue to try and get them to replace it. I changed my review because this is very shady and I hope no one else is ripped off. I was charged a lot of money for the labor on replacing the light and in the end my car was damaged.Original:This was my first time in (I usually went to a dealership for anything I needed) and got my oil changed and a free inspection. The staff was friendly and knowledgeable. My favorite part is that they actually take pictures of your car and send you a text with a link that shows you what is good, needs future attention, and what needs immediate attention. This feature is really nice because I actually could see what they were talking about. I would definitely recommend going here and will be returning myself.

Great customer service

Great knowledge and great service! They were able to inspect and diagnose the problems with my car and get me back on the road fast!And for an affordable price! Thanks😁!

Super professional treatment! They have a big indoor area with lots of room for staying apart during the pandemic, and even an option for letting you stay outside it seems.

Fair pricing, generous discounts, and great service with photos taken of inspection results.I took my chevy sonic there because of a loud engine a rattling/knocking sound coming from the suspension. They cleaned out the air intake and replaced a sway bar link, and did some other small maintenance repairs, which practically transformed the cars performance for less than $600.Thank you!

Different name, same great service! Ive been to them for routine maintenance and emergency repairs and they have been absolutely amazing everytime. Ive called them up multiple times with a minor tire repair needed (broken valve stems) and they were able to get it turned around very quickly and at a price that most shops in the area cant touch. Ive never felt like they are trying to take advantage of me or dont have my best interest in mind and theyve always seemed to be very up front with recommendations. 10/10 would definitely recommend!

I found this place totally last minute when I needed a car inspected that I was looking to purchase from a nearby dealership.They got me in RIGHT away, did a thorough inspection, complete with photos and an emailed report.Not only this, they were friendly, courteous and respectful - something that unfortunately, as a women, I dont get often in the world of car purchase/repair.Go here. Perfect place for an inspection.Thank you!

Wonderful experience with these guys they mounted 4 new tires and I was on my way. Have used them for general repair on my other vehicles and found them dependable and professional.

Good Neighbor has consistently over time given me excellent service and care for my car. I am always greeted nicely and they try their best to accommodate my requests. Waiting is never a problem in their lounge with TV, coffee and a restroom. I never worry about my car because they give me a status report on its condition and what needs to be done. They keep records on my car. Due to their good work I am assured I will never be stranded on the road. If any of their work is not up to snuff they will redo the repair at their expense. I am committed to their service because I know my car is in good care.-Celia

I had a small issue with my car after getting new tires and an alignment here. I brought it back the next day and Travis and Kevin went above and beyond to make sure they properly diagnosed the issue, double checked all the work that they did, and fixed it all within a few hours. They really went the extra mile and they stand behind their work.

Really impressed by Travis and Rudd and Good Neighbor Tire!! They went above and beyond to fix the AC issue with my Toyota Sienna making sure I was happy with results of the repair. I love this service shop and feel completely confident Im getting the best quality repair at the best value!!! Thanks for listening and helping everytime!!

I LOVE this shop. They keep me informed of their progress and using the latest technology, they are able to SHOW me what is going on with my automobile without me having to be present. They have a client for life (well, for at least the life of my car)! LOL And hey, and when this car is no longer operational, and I get a new car. . .Ill be back!!

Horrible. I brought my car in to have new tires put on and they botched what should be a simple job. Tires were on backwards and lug nuts EXTREMELY over torqued (to the point of damaging the car). This is completely unacceptable - do not use this shop.

This was my first time at this auto shop, I was referred to them by a couple co workers, they got my sons car in quickly for a diagnostic and got back to us right away with what needs to be fixed, and had his car finished earlier than expected . Russ was extremely nice and helpful, he explained everything so I could understand it. He was very knowledgable and put my mind at ease that this auto shop knew what they were doing and the work would be done well. Thank you Russ, I will be back for all my other car needs.

Amazing experience! A few days ago a tire of mine blew out and needed to be replaced. The team was efficient and speedy completing the process. Not only did they keep me up to date on the progress of my repair, they called me to let me know recommendations for my car that they found. Unlike a lot of other places with pushy salespeople trying to encourage sales, the team was genuine and gave me options. I appreciate the honesty and will definitely return to Good Neighbor in the future!

They are charging for labor work unnecessarily so much than normal. I just wanted to change my oil but then they told me I need brake pads, brake fluid, alignment etc. They said like it is so important if I dont change I will have bigger problem. Then in a month, my car turned out to need again brake pads. Actually, I wanted to change the brake discs that time and they told me that they changed the discs. Then I checked the receipt, it was pads. The things they are telling and doing are totally different. Horrible service. They are just trying to grab your money and you need to wait at least 4 hours as in my case. Now, I went to different place again to repair brakes. Thank you for your insipid nonsense!

Everyone at the shop is super helpful and knowledgeable. They do great work! Would definitely recommend!