These people will make up a problem to fix in your mouth.Just be careful and talk about what they are doing before walking into this place.Worst dentist Ive been to in 30 yrs, its sad what these people do.
Competent and friendly, but be prepared for the sales pitches during routine cleanings. Laser Deep Cleaning/Fluoride Treatment/Cancer Screening.
I want to thank the following in the Stateline office today. Today, 9-1-2020 I had an appointment to have a crown re attached. Jen as always is so nice greeting me. The dental assistant Jessica was so kind and caring. Had a very good sense of humor, make a dental visit so relaxing. And the their was Dr McShosh. What a professional. Again very professional but made the visit painless. The crown was re attached and off I went. It’s because of the care I receive and the friendly professional staff in am making Sierra Smiles my Dentist. I highly recommend a one who is looking for a great dental experience, call Sierra Smiles, you won’t be disappointed. Thank you all. Mick
So impressed and content with my initial visit. Past experiences with a few dentists in the past have left me very untrusting, anxious and full of shame when it came to dental visits. I am not a reviewer, but I know that the reviews helped me decide to give Sierra Smiles a try.The office in general was very welcoming, clean and professional. I loved the big windows in the examination rooms, you can look out at trees and squirrels while you wait. Crystal was sweet and helped get me comfortable, she explained the details of each step we went through and overall very attentive.Dr. Vong was clear, honest and I didnt feel judged. This office felt welcoming and compassionate. I am grateful and excited about Dr. Vong and the Sierra Smiles team helping me get my teeth the care I am needing. I still have some grief and shame to unpack, but I am glad I have a safe dental office to give me the space to begin this journey. Thank you!
Awesome friendly staff. I felt completely comfortable and safe being in Dr. Bocchi’s office during this Covid pandemic. My hygienist was super professional and took extraordinary measures to make me feel comfortable and safe. I couldn’t be happier.
My husband and I have been with Sierra Smiles for 2 years. We greatly appreciate the professionalism of the entire staff. The environment is clean, very safe, and positive. They are doing a great job and my dental health has never been better.
I’m a new patient and have never had such a great dentist/office experience. They are all incredibly professional, thorough, and nice! I could not recommend them more highly
Really nice office. Smells more like a spa than a dentists office. The staff was professional and explained everything to me. I was seen pretty fast and out quicker than I expected. Definitely glad I found a regular dentist office since moving here from the Bay Area.
Best dentist I have been too in years. The staff is always so friendly and helpful. They make sure your experience is a great one and they take good care of you
The employees here are very friendly. The facility is clean and I like the way they treat you as a patient. One more thing my Dentist Dr. Bocchi did a great job
Sierra Smiles seriously makes me look forward to going to get my teeth cleaned. The office itself is beautiful and spa-like. They offer you a paraffin wax dip for your hands while you are in the dentist chair. All the staff is friendly, knowledgeable and professional. All of their equipment is state of the art and they even have a wand that detects abnormal cells/pre-cancer in the mouth. I always feel so productive getting a clean bill of health while getting pampered at the same time when I visit Sierra Smiles. Most definitely worth 5-stars and more!
Sierra Smiles has consistented provided the best dental service I have ever experienced and everyone in the office is over-the-top helpful and so nice! Thank you!
Just had a great Hygiene appointment with Laura again today, she is consistently the best I’ve ever encountered. Also seeing John McLennan as my Dentist since Chelsea is taking a break,John is very kind, knowledgeable & helpful! I love this office! If your looking for a Great professionally run Dental office, this is your place. 5 thumbs up!
Professional is the best way to describe my appointment today. The best dentist in town hands down!
Phenomenal staff and Dentist! Perfection isn’t descriptive enough for this crew! I love Sierra Smiles Reno and Zepher Cove location. Going to my dentist is now an anticipated joyous experience after years of dreading dental work.
Awesome experience ! Everyone was so nice and helpful ! So happy I choose to go here, highly recommend
I am new to Reno and had to find a Dentist. My wife did the research and came up with Dr Bocchi. I am so happy she found him. He is a very skilled craftsmen. It’s very easy for another craftsmen to make that call. I could tell right away he was skilled with his hands. As soon as that was obvious to me, I was able to relax. He replaced a cap that had a cavity under it and the fit and feel was perfect. No rough edges, no interference and no pain afterwards. On a follow on visit, he finished the implant process on another tooth. He took impressions, sent them out to have the tooth made and then installed it in 15 minutes. It fit perfect the first time too. He is an exceptional Dentist.
What an amazing dental experience I had at Sierra Smiles! The doctors, especially Dr. Chelsea Dean, are amazing. The staff is wonderful and the office is beautiful. I would recommend Sierra Smiles to anyone who is ready to make a change. You will be happy you did!!
Best dentist! Everybody is so sweet and professional. Great ambiance. Feels like a spa. I’m looking forward to every appointment :) Their prices are also great. Highly recommend Sierra Smiles.
Seriously the best!!!! If I could give them more then a 5 star I would. I have never felt so comfortable and relaxed at a dental office before. The second I walked in the staff was just amazing! They truly care about their patients. If I could visit them once a week I would, 2 times a year is not enough lol. Everyone reading this GO TO SIERRA SMILES!!!
I struggle getting to the dentist, I have had sensitive teeth my whole life, a bad prior dentist, and incredibly high nerves. This office does everything possible to help. They have always been understanding and help in every way for my dental health. I recommend anybody go here.
Every staff member is top notch, Dr B is the man! I have absolutely nothing but great things to say about this dentist practice. As a fellow healthcare professional, I am very impressed by the care that I receive. I recommend them to as many friends as I can. Thank you!!
I really enjoy having my dental work done here. Staff is great. It’s awesome
Very friendly staff and providers. They provide a fun spa service of hand paraffin wax dip and aromatherapy neck pillow. Highly recommend this place for your dental needs!
Everyone is so helpful and friendly. Great experience
Dr Bocchi and staff make going to the dentist an absolute pleasure! The whole experience is focused on your comfort. I have never been so diligent about regular dental exams/cleaning until I started going to Sierra Smiles!
I absolutely love going to the dentist now because of Sierra Smiles. They are extremely knowledgeable, friendly and the experience is more like a spa service than a dentist appointment. I can’t recommend them enough.
Awesome experience. In and out with Christi hygienist and seeing Doc. Great place to get your teeth cleaned! #noyuckmouth
So impressed by the care I have received. All the staff were very personable and kind. They made me feel very comfortable after not having been to a dentist in a couple years. I would highly recommend!!
These guys do a fantastic job. I just brought my tiny daughter in for her first visit and the dentist was so great with her. The whole staff has really been wonderful about working with our complex schedules and accommodation us bringing a baby with us.
This is the best dentist and dental hygienist that I’ve been to! Period. Highly recommend.I could go on and on but you all need to experience Sierra Smiles for yourselves. You’ll be happy you did.
Just left the office and what a great experience. From the time that I called to checkout all went smoothly. Dr McLennan and his dental assistant were excellent. Just moving into town I wasn’t sure what to expect. This office came highly recommended now I’m recommending highly! Thanks Sierra Dental!
Most amazing dentist office. EVER. They take care of you in all possible ways, I have had fewer cavities than ever in my life and they are good people. If you have a problem, they will fix it and often same day. I have such anxiety about dentists, but never with them. Best dentist in town.
I mean this place goes above and beyond! Up to date on all new techniques for dental plus treat you like a king or queen while your there with hand wax and essential oil pillows! Amazing care while your there! I love my hygienist and doctor :) thank you for your amazing care!
Amazing...just amazing! Very informative, kind, and gentle. They let you know ahead of time what you need done, what its going to cost, and make the whole experience just wonderful. I appreciate everything they do!
Doctor Bocchi is The Best in Reno. He’s always such a pleasure to meet with and thoroughly goes through all options with you. If anyone is considering any cosmetic dentistry, as I’ve seen from (2) prior patients who have had veneers done by him, he does an amazing job!!
The entire atmosphere staff included was wonderful. Everyone was friendly and went the extra step to make me feel welcome and heard. Dr. Bocci’s bedside manner is puts you at ease and he really explains things well. I would highly recommend this place to anyone!
Very professional and friendly. Addressed my issue in a timely manner and took care of me. Would recommend them to anyone.
I have never liked going to the dentist and in have avoided going for years. After the first meet and greet and my fears and concerns addressed I am more relaxed and less stressed to seeing the dentist. If you are have fears and or afraid of the dentist I would recommend Sierra Smile whole heartedly. Staff very professional and knowledgeable, with compassion for each individual.
I have not been to the dentist in years because I was terrified from a past experience. Came here on a recommendation and so glad I did! They make getting your teeth cleaned feel like a spa day. Everyone explains every step of the way so you never have to worry about what they are doing to you. They show you all of your xrays and describe treatment in a way that makes sense. 10/10 dentist!!
Best experience I have ever had at a dental office. The staff is wonderful and ladies at the front desk are absolutely the BEST. I had a dental emergency on a Friday and I was not a patient of Sierra Smiles and they were able to get me in that day and take care of me. I now will only go to SS.
They got me in for an emergency exam due to having so much pain. My tooth had to come out and they did it right then and there. I was only there an hour. AMAZING!!
Ive been seeing the office for about 6 years now and appreciate the consistent quality service.
Staff is friendly from the door to check out. They were exceptional at easing my mind regarding future treatments and showed/explained why the procedures were necessary. After my procedure, they were available to answer a few questions I had. I have referred people to them already and they sent me a thank you card and movie tickets to show their appreciation.
Very professional office, Christi the hygienist was thorough and very gentle. The check in and was quick and easy. Everyone was great
My filling came out, they got me in the next morning and fixed it in a half hour, went back to work. The staff and Doctors are courteous and kind.
I had the best and most thorough dental exam at Sierra Smiles. The staff are courteous, thoughtful and capable of taking care of every your every need. I would recommend Sierra Smiles to anyone looking for a solid. professional dentistry practice.
Dr. Dean is very courteous and personable. She did a great job on my crown today! The whole office is warm, welcoming and professional! Thanks Sierra Smiles!
Finding a good dentist is like finding gold. And this is what I have discovered at Sierra Smiles. Here is why this place is absolutely my favorite: 1) A warm welcome at the front desk -- every time, no matter what! 2) Appointments on time -- no matter what. I have been a patient for five years, and my wait times are kept to a minimum. 3) Neck pillows and paraffin hand wax offered at every visit -- to keep patients comfortable. 4) Large-screen TVs (with headsets) in every room -- helpful to drowning out those unpleasant dentistry noises! 5) A patient thank-you event once a year with giveaways and a bounce house (It rained last year and my kids loved being in a bounce house in the rain!) and 6) Last, but not least, exceptional dental care. In fact, I started taking my kids here after Sierra Smiles provided me with a lower cost estimate to fill cavities than their pediatric dentist did -- and this was using a new technique for surface cavities.You will love Summer and John, and all their dental staff, I promise.
Great staff; kind hygienists and dentists. Upfront about costs.
Love these folks! They make me feel comfortable and relaxed. Very professional while having fun and entertaining! Everyone in the office greets me and is so friendly. Great dental care!
Most fun I’ve had at a dentist EVER! Polite, personable, and efficient staff. Same for Dr. Bocchi! Very thorough! That alone is reason to use their services, but the wax hand treatment, massage chairs, and neck pillow are extra perks!
Front office staff was very helpful when i mentioned that my insurance only covered a certain type of filling. Also Dr Dean was very nice, thorough and did a great job explaining and making sure i was welcomed into the office. Clean, quiet, and extremely comfortable. Super friendly across the board.
Sierra Smiles goes above and beyond to make your experience welcoming, relaxing, and friendly. I trust the doctors completely with my dental needs and I cannot recommend Sierra Smiles enough. I am so thankful that I found them.
Always pleasant and accommodating. I appreciate how thorough they are and state of the art equipment. Hygienist Christina is so sweet and gentle. Thank you all
Best experience at the dentist ever! The paraffin hand wax and the warm neck pillow really relax and put you at ease while you have your cleaning! Genuinely nice staff (everyone) and very thorough cleanings and exams! You will not be disappointed!
The staff and dentist are friendly and the teeth cleaning was done pain free.
This group of professionals make me love the dentist! They are an amazing team - thorough, caring, considerate, and phenomenal customer service. From the paraffin wax treatment when you arrive to the cookie when you leave, they think of everything to make your visit comfortable and enjoyable!
The Doctors and staff at Sierra Smiles all ROCK! They are professionals who are Caring and will go out of their way to meet your dental needs! Thank you Dr. Bocchi and Dr. McClelland and All the Sierra Smiles Staff a d a Very Happy New Year to you All!
Great friendly staff. They get to know you really well and do a great job at explaining things. Cleaning was great and not expensive at all.
Back in 2011 our dentist passed away which was terrible in its own.. and then we pretty much struggled for years to find a decent dentist. A friend of mine referred me here and I’m so happy. They are amazing with both kids and adults. I don’t know how much I can thank these guys. I’m just so grateful!
I absolutely love Sierra Smiles! Because of them, I feel no trepidation or anxiety when going to the dentist at all.Dr. McLennan has been amazing at helping me through every step in improving my oral health. Any procedures done have been quick, professional, and absolutely painless.Megan has been an amazing hygenist and has been instrumental in helping me improve my daily habits and bringing my oral health back where it should be. She has made each cleaning painless, quick, and, oddly enough, enjoyable.The entire office staff is amazing as well. Each time I go in, Im greeted by the same smiling faces and they have all made me feel more like family than just another patient.I cannot say enough good things about Sierra Smiles.
The staff is so nice. I went from being afraid to really comfortable. I highly recommend this office if youre a nervous person like me.
I am new to Reno and didnt yet have a dentist. I had a tooth chip over the weekend and called Sierra Smiles first thing Monday morning. They were very friendly and were able to squeeze me in that same day to get it fixed! All of the staff were wonderful! Dr. Bocchi was friendly, down to earth, and very informative during the process! I highly recommend Sierra Smiles!
I rarely review things but this practice is amazing.
I had my porcelain veneer falling off of my tooth right before leaving for overseas. Left them a message on the phone as it was weekend. Monday, they got me an appointment in the morning. Could have a veneer bonded back on. Everyone in the office is very pleasant and the procedure is done very Efficiently.Thank you, Dr. McLennan and Emily! I will be back to your office when I ever need great dental care in Reno.
Great, friendly and thorough staff!... They also had fresh baked cookies. I would recommend this place to get your teeth cleaned anyday ☺
From my first visit, Ive had the best dental care. Everyone is genuinely friendly. I was referred to Dr. Bocchi by a friend and he has more than lived up to his reputation. I would highly recommend sierra smiles to anyone!
Best Place to have your teeth work done. Great dentists and great staff.
5 stars for office staff and Dr. McLennan. Respectful, competent, and honest. Minus one for Dr. Vogn being rude, callous, and unprofessional.
Very professional and personable! Prides themselves in taking good care of the patient.
I really like the staff at this office. All are nice & kind. I’ve had bad experiences with dentists in the past that created anxiety for me when it came to going to the dentist. All of the staff @ Sierra Smiles have been nonjudgmental & knowledgable. They create a kind & concierge-like atmosphere that is a new experience & takes away that anxiety. The also offer the Invisalign which I have absolutely loved compared to braces. I refer everyone to their office & Dr. McLennan! A huge thank you to Sierra Smiles for being amazing!
I will never go to another dentist if I can help it. Stellar service, paraffin hand wax, TVs in every room, AND they don’t ask me questions when their hands are in my mouth!! More like a spa than a dentist TBH
Even though I wasnt scheduled for a cleaning they were able to fit me in
Just a wonderful atmosphere. Everyone is so welcoming and the doctors explain every detail about the procedures being done. So thankful for my referral here!
I go for the hand waxes. Haha, no really, they come with treatment. Though in reality, they are fantastic! Customer service is number 1 and everyone is so nice and make you feel welcomed. Love getting treatment here!
The Whole office is awesome, you dont even feel like your at a dentist, very honest up front and super awesome people, feel like your at a spa!! So happy to be a part of the population able to get into Sierra Smiles.Thank you for all you guys do, your all awesome!!! Austyn
Just started at Sierra Smiles and was very impressed with the professionalism, friendliness, and competence of all the staff I met.I would certainly recommend!!!
I couldn’t be happier with Dr. Bocchi and his staff. They all are amazing. I couldn’t say enough good things about Sierra Smiles.
Compassionate and virtually painless. A++ staff.
Sierra Smiles is always top notch. Excellent care, super friendly staff, and amenities as the cherry on top (neck warmers and a hand wax for example). Id recommend them anytime.
Excellent service. Answered all my questions and gave me a lot options moving forward with my dental plan!
Love these people. SO great. Dr. Bocci is a true pro. Very nice and witty. Always look forward to my visits. I know I am not very talkative on my visits but I really appreciate the care I get. Rock on ALL staff at Sierra Smiles! They are all rock stars in my opinion.
The entire office staff is awesome!!! I need some major restorative work and they’ve made me feel comfortable up to this point, I have no doubt they will continue to ensure I’m comfortable up until the completion of my treatment plan. My two front teeth are basically shells just waiting to break and I’ve babied them and am very apprehensive when it comes to even touching them, Dr. McClennan assures me every time that if something happens to them he will make sure I don’t walk out toothless until we get through the treatment plan. It’s always been difficult to find a dentist I trust & makes me feel comfortable, not to mention who accepts my insurance, I’ve found my dentist and will never change. The cherries on top are the fresh baked cookies on your way out, hot wax treatment for your hands while being worked on, and the neck pillows. I just cannot say enough about Sierra Smiles and the entire office staff! I would and have recommended them to anyone!! Trust me, they will make your dentist visit feel like a trip to the spa while visiting with your best friends!
Great dental office! Ive never been to an office who has their stuff more together than Sierra Smiles. Their staff, hygienists and dentists are top notch and care about the clients experience. I actually look forward to going to the dentist!
We have been going to this office since Dr. Bocchi opened his practice. ALL of his employees are SO friendly. These folks also are up on the latest in dentistry, and it shows. Love them!
I absolutely love sierra smiles! The staff, dental hygenists, and docs are all wonderful, and you get a truly relaxing and pampered experience... at a dentist office! You get to dip your hands in hot wax, put a warm neck pillow around your neck with an aromatherapy scent of your choice, and they even have headphones to watch whatever you’d like on the flat screen TV in each room. My dental hygienist is Megan, and she is AWESOME! She always listens to my questions, is patient, caring, and always makes me smile. Dr. McLennan is the doc I see, and he is GREAT! Very sweet, caring, and attentive. I can’t wait for my next appointment!
Caring, smiling and professional - I highly recommend Sierra Smiles to both grown-ups and children. We always feel happy and energized after our dental visits.
I love the friendly staff, all the Doctors are very professional. I never feel stressed about going to the dentist. I would recommend Sierra Smiles to all my friends and family.
Great to be back.... went to out of town dentist for 8 year and returned.... Best to work with in Reno.... Very polite and helpful.... Best recommendation in Reno....
Dr. Bocchi and his staff (Kayla) are the best! From the first consult to drilling my teeth, I felt at ease. The level of attention and skill are unmatched by any other office. I never felt a pinch of pain or discomfort, not even with the anesthesia needle. Every visit is like a spa treatment with coffee, paraffin hand wax, herbal neck pillow and even cookies at the end. Other than the numbness after the procedure one wouldnt believe they had just seen a dentist. Thank you Dr. Bocchi, Kayla and staff. You are a shining example of your profession.
Can’t say enough good about Dr. McLennan at Sierra Smiles. I have received excellent dental care there. The staff is also friendly and helpful.
The staff is awesome, very professional and caring! Love the cookies!
Great staff! Got an appointment relatively quickly. My only negative feedback is that I wish they gave a discount for uninsured patients that pay cash.
Sierra Smiles is amazing. The office team is highly professional and they treat everyone with kindness and compassion.
I cannot rave enough about how wonderful Sierra Smiles is! Every person I have interacted with is friendly and each visit has felt like a mini trip to the spa. I look forward to each visit and recommend Sierra Smiles to anyone looking for a dentist!
So I just called over there and spoke with Vicky. told her I was interested in the restorative dentistry service. I was aware that they accept most insurance but saw that they also offer payment plans with 18 month no interest, so no problem. Well after she slowlllyyyyy took down my information as I did tell her im at work and in clinic myself. I asked if there was anything else she needed from me since she went quite. To my surprise she need my credit card to reserve my appointment for 100.00. so I bluntly said, you know Vicky it would have been nice if you would have disclosed that information in the beginning of this conversation to make sure if I want to still go through the process of scheduling an appointment! Cause you know we all carry credit cards with us all day. I just hung up on this idiot
Absolutely the most pleasant dental experience ever!Friendly courteous staff!Clean welcoming facility!Professional hygienist!Thorough exams!Highly qualified dentist - John Bocchi, D.D.S. and Summer Kleidosty, D.M.D.Crowns while you wait!Plus warm wax hand treatment, warm neck pillow, and T.V.!What more could you ask for?
Such awesome Doctor and staff. Thanks so much for getting me in so quickly. Everyone is so nice. Thanks.
I have been going to Sierra smiles for about 5 years and have referred multiple people in that time (which I received gratis for). They have some of the best customer experience I have encountered yet. They are friendly, receptive to your needs and are continuously working to make sure those needs are met. When you first arrive the front desk receptionist is always sweet, inviting, knows you by name and gets you checked in right away without even having to step up to the desk. The hygienist seems as if she was waiting for arrival and takes you right back where you are offered a paraffin hand wax or a warm aromatherapy neck pillow which are both lovely. I have had mostly wonderful experiences with the hygienists but am most impressed with Dr. Bocchi and Dr. Chealsea Dean. They both remember details from previous interactions (even up to 6 months ago) and seem genuinely interested in the events happening in your life. I would recommend anyone to this office and will continue to be a guest for as long as I possibly can.