user
Lukes Redmond Automotive
15145 NE 90th St #3560, Redmond, WA 98052, United States
Appearance
Lukes Redmond Automotive

Comments
Ke
Review №1

I have trusted Luke with all my vehicles for 12 years. If he cant do it or its better off in the hands of a shop with more expertise he has always steered me in the right direction. Granted I have a lifted Jeep WJ that a lot of shops wont touch but everything I have had his shop do has been spectacular! I send everyone I can to him and they have all had an amazing experience.

He
Review №2

We have used Lukes for years for any repair needs on our vehicles. Always dependable and trustworthy. Customer service is great, and everything is clearly explained. We will continue to go to Lukes in the future, as well!

Be
Review №3

Luke is an honest man. I had an issue with my car where I started hearing some sort of faint, metal-on-metal noise/vibration from one of the wheels and made an appointment with Luke’s automotive. The issue actually was short-lived and went away on its own (probably was a rock getting in between brakes and rotors or something along those lines) but I figured I’d just get it checked out for peace of mind. Luke and his guys spent some time on the car and did not find any issues, so he told me that the car is fine to drive and he is not going to charge me for the time, which I certainly appreciated. Now I know where to take my car whenever I need to get repairs/maintenance done!

Pa
Review №4

I love it the way it should be friendly appearance they greed you very nicely makes you feel comfortable like if you know them already you tell them your problem with your vehicle and right away if its something to see or hear they checked right there and then job has been done great reasonable prices and I think I found my only place to have my vehicles serviced or fixed nice work Lukes Automotive and thanks...they make you feel respected and like to know what help you need

Ma
Review №5

If u need service or repair for your vehicle look no further than Luke’s Redmond Automotive. They are honest, trustworthy, provide quality work at reasonable prices. Luke’s was recommended many years ago for a family member, they have been 100% satisfied. Luke’s has serviced my vehicle for several years too with complete satisfaction.

CK
Review №6

I was very Grateful and Satisfied with the Service I received from Lukes Redmond Automotive. My Mustang needed to get going again after sitting too long. They got it going and were very pleasant to work with. Thank you all for your services on the vehicle! I would recommend!

Sa
Review №7

I had issues with my car while driving so I happened to spot this place and took my car for quick inspection. The owner was nice enough to ask one of his workers to quickly take a look externally and the worker diagnosed issue stating it might be metal to metal squeaking noise on the front break. The next day I called to schedule an appointment and owner gave me one date for which I asked if you have any earlier date, and he suddenly said “ I refuse to service your vehicle” and hung up !!! I never expected such rude behavior. I will NEVER EVER go to this place again.EDIT: (responding to owners comments)Good morning owner,There seems to be a communication gap between your worker and you. I *SPECIFICALLY* asked the worker if it is safe to drive few miles and drop kids and come back, to which I got response *YES* hence I drove back to my place. Please double check with him.As for the scheduling appointment is concerned, I wanted to get it fixed ASAP, hence I was asking for Friday appointment. I DID NOT hear you saying you are closed on Friday. And even if you have to refuse service, I understand but there is a polite way of declining it. Just saying I refuse to service your vehicle and hanging up is not I would expect as a customer. You are in your rights to refuse service just I am in my own rights to write honest review.

Al
Review №8

Very consistent. Lots of super valuable feedback from super knowledgable staff.

El
Review №9

Very nice people. They ran diagnostics on my daughter in laws car, charged battery, ..no charge $. They will get all my business.

Ch
Review №10

Honesty and IntegrityLuke is an honest no BS man, he doesnt do anything with your vehicle other than what you need done so your not surprised with extra charges on your bill, if he thinks you need something done he will tell you and leave it up to you. We had work done on my parents 1999 Suburban which they sold to another family with faith it was safe for them, also my sons 1985 classic Monte Carlo which he is selling, once again with faith it is good to go. His wife Jan, the woman behind the phone, funny, helpful, and a delight to speak to when your stressed about getting your car in. Honesty and Integrity is what Lukes team and shop is about!

Sp
Review №11

I’ve was referred to Luke by my girlfriend and have been going for about 3 years now. I will never go to another auto mechanic again. Not only has he kept my cars running for me, he is honest and trustworthy. He always tells me what he thinks I need to do right away before implementing any repairs. Luke is always willing to fit me in when he has time and is always great to see!

Ap
Review №12

I have been going to Luke as long as I can remember...since I was 18 and was driving my first car. Luke has always been upfront and honest with me about my cars. He has never tried to fix something that isnt broken and as a college student at the time....I very much appreciated when I was on a tight budget. He is more than flexible with his schedule, as any time I need something done he is more than willing to fit me in as soon as he can :) I love going to Lukes Automotive!

Ty
Review №13

Just called for an estimate for an oil change for my Subaru Forester and the answer I received was, Sir, if you have to ask for an estimate for a oil change you probably cant afford us, we charge $60.Perfectly reasonable price but with a response like that Ill take that $60 somewhere else.

Ka
Review №14

The people who work at Luke’s Automotive are the nicest people and I am always telling people to bring their cars here. Luke’s is reliable, honest and fair. They are also so easy to coordinate with if you have to drop your car off/pick it up after hours. I am so happy I found this shop. Luke, the owner is genuinely the nicest and sweetest person who is so appreciative of his customers. I happily recommend this place to everyone.

Be
Review №15

The work seems to be of top quality too. Also, I liked how they sent an inspection report with photos explaining what exactly was wrong with some of the components of the car. Will be coming back for any kind of service Id need in the future.

Ka
Review №16

Great team here! Quick diagnosis and work, and reasonable prices

Da
Review №17

Luke, his wife, and Rob all provided me with superb customer service. They are all very knowledgeable about cars and performed superb routine work on Ford Escape.

La
Review №18

Super friendly people at a time when things are so uncertain! I dropped my car off and they ensured me that they would call before anything was done with my car or charging me. There ended up not being any real issues but they cleaned some part and there was no charge. I highly recommend this great business!

Da
Review №19

Excellent work everytime.

To
Review №20

I have taken my Subaru and my wifes Honda Odyssey van to Lukes and have been very happy with the honest attitude and most excellent work on my vehicles...5 star thumbs up! Thanks Luke and team!!

El
Review №21

Luke is great! Service is reliable and honest, with no attempts to upsell us to unnecessary services or parts.

an
Review №22

Their honesty is refreshing. They fixed a major Suspension, control arm issue in my car, in a timely fashionInspite of their busy schedule, they quickly catered to me. They gave a quote real quick & they also fixed the problem in the time schedule they promised. My car has been running fine since the service. Price -wise they were competitive & they were very honest & transparent about what the labor cost, cost of goods & their profit.I even took my car for an oil change & they did a clean job with it & also pointed a battery issue which I know existed and I was surprised that they truly checked everything.

Ma
Review №23

Excellent work, reasonable charges, and they do exactly what is needed.

Br
Review №24

I recently had my A/C compressor replaced to fix an intermittent engine squeal that had been happening for a long time. The work was done in a timely manner, the estimate I was given was very accurate, and best of all -- it fixed the problem. Luke and DJ always make me feel like a valued customer. Highly recommended!

Ka
Review №25

Great little store. I have always appreciate quality products. Good place to get your oil and filters. Fluid in general.Very good quality.

Sa
Review №26

Put simply, honest and kind mechanics you can trust. Best in the area.

Ap
Review №27

I know about Luke and his shop from my family, and Ive never had a better experience with my car. I always know that I can trust Luke with her and know that she will always be taken great care of! Luke, his wife and his crew have amazing customer service and I would consider them like family! Thank you, Luke for all of your amazing service and for taking great care of me and my baby!

Je
Review №28

I was having some difficulties off and on with a shop I had been going to previously when a customer of mine suggested Lukes. I had already paid $150 for a diagnosis elsewhere and received what I felt was a high quote for the work I needed. I am not very knowledgeable about cars so felt unsure what to do. I decided to go ahead and call Luke. I explained my situation and Luke told me to feel free to not make any decision yet but to bring my car to him (If I wanted) and he would look it over at NO charge and give me a second opinion. When I got to Lukes he had one of the guys walk me through everything going on with my car, explaining (and showing) the good and the bad so that i could better understand what was needed (If needed) and why. He then told me he would put together a quote but not to feel pressured to go with them if I wasnt comfortable about anything. I asked him if he could prioritize the work which he kindly did. The quotes he gave me were competitive and better than what I had received elsewhere. Since there were several things that need work, I got the most important stuff done first and am getting the rest taken care of as time and money allows. Ive been back to Lukes a couple of times now and have always received excellent service! Thank you Luke and team for going above and beyond to make car repair and maintenance more of a painless experience for me!

Va
Review №29

I just had an amazing experience dealing with Lukes Redmond Automotive for the first time after my car broke down nearby. They went above & beyond to deliver excellent service. Everyone we talked to here displayed kindness, honesty and integrity. Both my boyfriend and I will be bringing our vehicles here from now on! We are truly impressed. Thank you so much!

Jo
Review №30

I visit the shop frequently and chat with Luke.I have a service van that needed some love as it had a check engine light on and had a funny misfire. Lukes got that solved. And the follow up was fantastic. A very good shop.I really go there to see all the cool old cars they get to work on.More pix of the rare ones please.

re
Review №31

Excellent customer service. My car charger didnt work on my Volvo and I needed a fuse changed, I was able to walk in and get help from the mechanics. Not only did they changed the fuse, but they also educated me on how to do it. To top it all off, they refused to take payment for the work they had to do to find the hidden fuse box. They are top notch in character and quality of work.

Br
Review №32

Lukes is always the first call I make for repairs and servicing on my car. They are fast and efficient, while being helpful and friendly, which I appreciate. They understand the importance of getting a commuter car back on the road as quickly as possible. They always get my car going without nickle and diming me with unnecessary changes for parts and labor I dont need. I trust them, and thats why I keep coming back!

Ch
Review №33

Prompt, honest service at reasonable prices. Great communication too. Keeps me up to date on whats happening in terminology I can understand.

Ad
Review №34

My wifes family had been taking all of their vehicles to a trustworthy family friend mechanic for decades and we were all very distraught once he retired, that is until we found Lukes!!We have taken 2 different vehicles here on multiple occasions now and are always pleased with their honesty and their customer service. We will be taking all our vehicles here for the Foreseeable future.Thank you Lukes for being good honest people.

Sc
Review №35

Superior Automotive Service!Luke’s Redmond Automotive is a hidden gem of excellence in service. After several unsatisfactory experiences with the garage I used to take my vehicle to for maintenance, the difference between them and Luke’s is crystal clear. I brought my vehicle in first thing in the morning @ 8:00 a.m. About an hour later, I received my first follow up call about the status of my vehicle. I opted to have additional service performed beyond my initial request. Within 90 mins, I received another call to report all service was complete and my truck was available to pick up - same day service! The service performed was quick, it is guaranteed and it was reasonably priced. Luke definitely knows his business and how to take very good care of his customers. I highly recommend Luke’s Redmond Automotive service!

Sh
Review №36

We sent in our 23 year old van that was sluggish, they came back with remedies, we agreed and now its purring down the street. Their team and owners are the best - trustworthy, honest, folks who love vehicles and treat them like their own. So nothing but the best service from them. We recommend our customers and friends to Lukes Automotive. Keep up the good work Luke and team!!

Da
Review №37

Dealing with car troubles is always a pain. Knowing we have Lukes as an option relives so much of the stress. I have no complaints. They are always straightforward and reasonable. Honest, smart people.

Ka
Review №38

Luke is knowledgable and friendly. The work is done quickly and at a very reasonable price. I highly recommend!

Da
Review №39

The people at Lukes are really friendly and courteous and they do great work! Ive been having my Ford Focus serviced here for the past two years and its been a pleasure. My car is healthy, the rates are fair, and the service is good. Ive heard plenty of horror stories about bad auto mechanics.... Its really nice not having to worry about my car or my finances when I go to Lukes!

We
Review №40

Luke & his team are amazing and do an excellent job keeping all of our cars running and safe on the road. We have been going there for about 5 or 6 years now. I dont trust anyone else to tell me the truth with what is going on with the car. He has even told us not to do work or to even wait that it doesnt need to be done now...who does that in this industry? Call Luke if you need any work done on your car, he will treat you right and fair!! Love this place :)

Au
Review №41

Knowledgeable and trustworthy! Been using them for years for an older car that has seen better days...and they always have been able to keep my car running and always check with me first to see if I can pay first before doing any work. Really know cars!!

Ba
Review №42

Luke,s automotive helped me again with plugged up air vents, causing water to drip inside car. 5 star everything is working great, very reasonable price and a super honest shop! Faint go wrong coming here and will continue to do so.

La
Review №43

This place was amazing - everyone was so friendly, and it was worth every time I paid knowing that I was being taken care of. As a single woman, I appreciate that more than most! Thanks Luke’s!

Ia
Review №44

Took the time to look over my car even though I sent it in late. Very friendly, and did not charge me for the service as the issue was my tires which were under warranty elsewhere. Did not try to upsell me or anything. Very happy with the honest and competent service here.

Ru
Review №45

Amazing people, incredibly reasonable cost of service and they do the job right the first time!

Be
Review №46

Cant recommend Lukes Automotive enough! I was referred through a local FB group when I had sudden car issues. They were kind, helpful, and have very fair pricing.

ja
Review №47

Fantastic service once again. I hate having to get service on cars but Lukes always tells me whats wrong, gives a fair price and gets the work done fast. No issues, no complaints

Jo
Review №48

Very good serviceThey remind me when services are needed

Pa
Review №49

Clean shop comfy waiting area, quick scheduling, reasonable price, and the owner is an honest business man who does not try to upscale anything. Finally found a shop where I dont have to drive 30 min to! thanks Luke!

Fe
Review №50

Got a used car checked here before committing to a purchase, and Luke was very helpful and friendly.Took about 1:30h from when I dropped off the car (they had another car in first, so I guess the actual time spent on my car was more like 45 minutes) and cost about $100.Ill be coming back here.

Ma
Review №51

Outstanding service, fixed my car on-time and for LESS than originally quoted. Very happy!

bo
Review №52

Brought my difficult to work on car, a 1984 nissan 300zx turbo, over 32 years old, and Lukes worked on it, did a great job for reasonable price. We found I needed another part, which I bought myself, and they are going to install for me when it arrives. The car is my favorite, and I have kept it on the road despite few mechanics who will work on it. I really appreciate the competent help and reasonable prices at Lukes.

Ja
Review №53

Friendly & Knowledgeable staff. Handled all my concerns and got my car running again in a timely manner and at a reasonable price.

Ro
Review №54

The company I work for uses Lukes for our fleet trucks so I wanted to see if they can help with an almost impossible job on my personal car (pt cruiser timing belt) and Luke went above and beyond to help with the job and my budget. 10/10 service.

Wi
Review №55

I brought my car in because it was idling roughly and having trouble going uphill.Luke said it sounded like misfiring and did the investigation. He did a couple separate tests, and they both led to a diagnosis of replace the computer. He said that while hes seen that be a correct diagnosis maybe four times in his career, he didnt want to have me spend $800+ on what he considered to be iffy.So he referred me to the dealer without charging me for the hour of labor he did. It turns out that it really was a problem with the computer, so the dealer fixed it.While Im sorry that Luke didnt directly benefit from what turned out to be a good call, Im glad to be able to tell people about my positive experience here.

Yo
Review №56

Went for emission diagnostic. Gave estimates on phone of $430 and when I denied doing work, gave estimates of $359 in written. Also charging way too much for components. Will never recommend anybody to go here.

Br
Review №57

Best shop in Redmond. Luke can get your problem solved.

Ja
Review №58

Always honest and fair.

St
Review №59

Brought my car in for a transmission problem but much to my surprise it turn out to be a bad fuel filter .Luke was able to figure this out very quickly and get me back on the road for pennies compared to what I was thinking .Thanks Luke and staff .Steve

En
Review №60

Kind knowledgeable guys..

Va
Review №61

Quality car repair shop

Ni
Review №62

Genuine service.

Information
29 Photos
62 Comments
4.9 Rating
  • Address:15145 NE 90th St #3560, Redmond, WA 98052, United States
  • Site:https://lukesautorepairshopredmond.com/
  • Phone:+1 425-885-4333
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations