Weve been taking our cars to Michaels for years and have always been very happy with their work and level of service. Communication is clear. Pricing is reasonable. Repairs done right. Michaels is and will remain our go-to auto repair shop.
The repairs to my truck were done quickly and on time. The price was very fair. The staff is friendly and easy to communicate with.
Always dependable, great service, good price. I will recommend them to all my friends.
I dont know what happened to Michael, but now you have someone else. Go in and its not reassuring - its contentious and argumentative with the least amount of questioning of what the work will entail. I recently went in for work on weak brakes and a flat spot on throttle response. $1500 later, the problems remain. Going back for rework gets quotes for more diagnostic charges without assurances of a fix. I like to support independent shops but cars now have so many proprietary coding interfaces - for brake controllers, throttle bodies, everything. I think independent shops just dont have access to the latest manufacturer OS revs for these devices, or the tools for diagnostics or to burn the coding for every vehicle. For a complicated repair such as this, I should have just gone to the dealer.Update: I took the car to the dealership. They hooked it up to the manufacturers diagnostic tool and immediately found a faulty brake light switch on the brake pedal. It was sending faulty inputs to both the ABS brake control unit and the electronic throttle control unit. They replaced the switch and burned the latest factory firmware to those programmable control modules. $300 later, both problems fixed. Thats way better than replacing good parts with fingers crossed in hopes of a fix! Caveat Emptor.
They took in my car earlier than anyone else and did awesome job diagnosing brake issues and other stuff. Will use them again for sure.
Very nice people. They ran diagnostics on my daughter inlaws car, charged battery, wtc..no charge $. They will get all my business.
Not impress with there price. Slightly expensive then around
I dont like their hours, but I love their service. Very trustworthy, and I feel the pricing is reasonable. My greatly appreciate how knowledgeable Kerry is and gifs efforts to explain everything wrong with your car, why its wrong, and why it needs to be fixed. When I had major catalytic converter problems, the team here had me back on my feet pretty quickly and was definitely cheaper then going to AA. The website provides easily accessible service recommendations, their estimated costs, and receipts.
One of those rare gems where no ones trying to rip you off, and no matter what kind of service you need, the team at Michaels Auto Repair will get the job done to your satisfaction. Honest and dependable. What more could you ask?
Service quality, 1 star. Price: 2 star. Other shops in bothell, lynnwood, renton are cheaper to fix the same problems.
My family is client of Michaels Auto Repair for more than 10 years. They took really good care of our Subaru and now they take care of my Mini. It took me some time to find somebody that I could trust in this field but Im glad we found Wilma and Michael. Michael was a car racer and have a deep knowledge of engines. We are very happy with their prices, value and professionalism and happy that they also take care of my Mini Cooper! Keep the amazing good work, guys!
I had an issue with my cars alternator and battery. Both died, leaving me stuck on the road. On the plus side, they were able to get me in the same day, and had the issue fixed in the next few days. Their entire staff was friendly and helpful.On the downside, said alternator failed eight months later. Not necessarily their doing; sometimes a part is just faulty. However, they insisted that Id need to take the car back to them for the repair to be covered under their warranty. Risking another stall on the freeway doesnt seem like a good idea, and the cost of a tow truck would work out to a bit less than the cost of a new alternator. I asked if I could just provide them with the old alternator after it was replaced, but they said that wouldnt be acceptable; theyd need to see it in the car. So, eight months later, Im out the cost of another alternator.
Wonderful shop and very friendly staff. I have them service all four of our cars. Very dependable and the cats are always done same day. Been using them for years.
They fixed my van and it runs great!
I wish I could give less than 1 star. My car ran over the water log and the metal and plastic cover from the bottom came off and needed a new one. I called them initially and sent the pictures of the part, they needed me to get the car in to order the right parts but initially quoted me $229 including parts and labor based on the pictures shared earlier. Dropped off the vehicle later and they kept it all day and gave me a quote of $415 for the same parts + some additional bolts which take about $20. I declined to get the parts ordered and was charged $81, Never in any of my conversations was I told that there is a charge to inspect and that too at this extent. Would never recommend it to anyone and expect them to be more transparent about their prices.
Very nice and helpful staff. They also recommended their shop in back to fix a light. They fixed the light with no charge. Was very impressed!!!
The owners Michael and Wilma are the best! They are honest, hard working people who treat you right. The work gets done quickly and at a fair price. I highly recommend them, and refer all my friends and family. Thank you for all your hard work!
Fabulous shop and very friendly staff. I have them service all four of our cars. Very dependable and the cats are always done same day. Been using them for years.
Amazing people, incredibly reasonable cost of service and they do the job right the first time!
Very nice people who keep you informed about your car. They also can give you a ride home, then back because you forgot your phone in your car, and then back home again!! Amazing, wouldnt go anywhere else
If you are looking for an onest mechanic. Michael auto repair. 100% recommend.
I love this place. Hes good about upfront pricing and doesnt stray to far from the quote. Also will let you know of other problems he sees while working on the car. This can cut down on rework cost if done at the same time.
It is rare to find auto experts who believe in fixing things right. So Im glad I found Michael. He recently replaced the failing heater-core of my long-owned Audi and it didnt take me long to recognize the high quality work that went in. I dont normally endorse someone within a couple of days but Michaels commitment to make sure the customer is happy is so evident, no point waiting to write this review :)
Such a professional crew with awesome customer service! Fair prices. Will go there every time my car needs inspection.
They were so informative and helpful! They made everything easy to understand and even gave us a place to work while we waited! We loved them!:)
They fixed a leak in the valve cover gasket on my little brothers car, and mentioned that the brake fluid reservoir cap was missing. Somehow they didnt look 1 inch past that to see that the reservoir was filled with dirt and leaves, meaning that the brake fluid was very very dirty, which any halfway decent mechanic knows that is a big issue. They are lucky I came and gave the car a look over, because if my little brother had started driving it and gotten into a wreck because his brakes got clogged, he could have gotten hurt or killed, and they wouldve been sued out of business. They are extremely negligent and could get someone injured or killed for it. Also, they did not check the air filter, which was EXTREMELY dirty, and the filter box had some kind of nest in it, and they told us they did an oil change, which they most certainly did NOT do. Would give 0 stars if I could, or negative.
Awesome people to work with. They dont cheat
After a major radiator issue on the road for a trip, Michaels Auto was not only the friendliest mechanics in an otherwise dull town, they were the best of people when it came to service. If it werent for Michaels, our vacation would of been a total disaster! He took our car, fixed what needed to be fixed, and was nice enough to hold our car for the entire time we were gone. By the time we got back, everything was finished, done perfectly, all at a great price. I can not express how greatful I am for such a great mechanic who is as honest and decent as the people who helped us were. Thanks a lot for the amazing service!!!
Very reasonable pricing for repairs, and good, quick service. Nice folks here too!
Been there 3 times. (was fooled by the reviews )Service quality, 1 star. (Coz same 2 problem happened after 4.5 months with my Camry 2013. )Price 3: fair price, not the most expensive . But usually double the price that I spend on another shop for the same problem. ( I have asked same price for two problem. )responsibility: 1 : For the same problem, they fixed it. After 3 months, same thing happened again on the same part, they figured a problem, I questioned it. I think it should not be that one. They say, OK, its actually including more problem on the same part. So they charge more.(I dont understand why they get such high review)Communication: 3 . Pretty good front desk lady.I was fooled by the reviews here. (GUYS, be serious about your review, and please leave your review if possible. Otherwise their employee would leave good review. I was told that I can register 20 gmail accounts, and leave all 5-star review. )
I brought my Tahoe to Michaels after 10 years of going to the dealership. I am very happy with the one on one service experience I had with Michael. I was treated as if my car was first on the list, and the quality of work matches the excellent service I received.
Michael is knowledgeable, reliable and fair. He and his crew do great work.
I brought my car to Michaels after the battery died. It cost $200, $100 for the battery, and $100 for the labor. It was kind of expensive, but the receptionist, Tessa, was very nice and welcoming. Its rare to see a receptionist at an auto repair place. She gave me a ride to the transit center when my friend couldnt make it and also gave me some water to drink while I was waiting. The mechanic, Michael, gave me a good explanation of what he was going to do to try to figure out the problem and fix it. When my car was ready to be picked up, Tessa called again to make sure I had a way to get back to the shop. Id definitely recommend Michaels for the honesty and the service. I originally chose this shop because it was close to where my car died, but I think I lucked out.
This is a fantastic family owned and operated business. They are not simply a parts replacement shop... they are a real auto repair and maintenance shop..
Best auto repair shop Ive been to in a very long time. Reputable, honest, and the whole staff are really nice! I HIGHLY RECOMMEND this shop!
This shop provided me hope in an otherwise bleak situation. I’ve recently had to do business with Michael’s Auto Repair and am very grateful how helpful everyone was at this shop. Recently my mom has had a lot of car issues and she has had to go to several repair shops. Unfortunately the other repair shops were not nearly as helpful and understanding to my mom’s situation. I would call the other shops (I am out state) to discuss the potential issues on behalf of my mom and they would not follow through with discussing the issues with me also, in order to give advice to my mom. Michael’s Auto repair kept me informed each step of the process and was willing to go over their diagnoses with me and welcomed my input since I have history with her vehicle. I’d highly recommend this shop to anyone looking for reliable, understanding and detail-oriented professionals. It really showed that they cared for my mother’s situation.
Im not quite sure how to rate this place. They seemed friendly and competent. However, when I went in with a failed emissions test where I coded with the thermostat not letting the coolant get up to temp, they replaced the thermostat and the code didnt go away. I dont know if the repair was botched or not, but I am willing to give benefit of the doubt and I sold my car shortly after, so I dont know the final verdict. I am willing to try them again.
By my profession, I moved five different states last six years. Every time I moved, I always had a difficult time to find the right barber (or hair stylist), a vet (for my dog) and a trustworthy auto mechanic. All the trust and relationship that I established with them, I had to start all over with new people every time I moved. I believe that, at least, my search is over for finding the right auto mechanic for my cars until I will move again. I am a very inquisitive person and a tester & verification engineer by my profession.When my car was in need for an expensive repair, Michael, the shop owner, explained to me what the necessary things I should have them fix and what options are. Not only just for saving money sake, I can trust him and his shop engineers that the only necessary right fix was applied and done correctly. His should be in Cartalks recommended shops list!Thanks Michael and his team!
Honest, caring, family run, and they never recommend work you don’t absolutely need. There isn’t a better auto mechanic anywhere on the east side.
They made sure I did not burn my Ford Ranger to the ground after a fuel line leak. Fast and affordable.
Mike is great. Honest and trustworthy. Took truck in told me how to fix myself. Saved me money.
Smooth experience.. just tell your problem, they will fix it with a reasonable price in quite short time
Hard working, clear communication, fair pricing and fantastic team.
Great service and your in good hands. you can trust them with your car needs
Honest and never does unnecessary work for a buck.
Nice small shop for auto repairs.
Very knowledgeable and helpful, great service. Thank you!!!!!
Trustworthy and excellent mechanic
Great work done on car
Trust them to do the job right and not overchage me or do work that is not needed,
Great service
Incredible people