We had a great experience. They were very accommodating and had very efficient service. Definitely recommend!
This was my first time using Dubbles for my 2019 Tiguon. I had a State Inspection performed along with a tire rotation and oil change. I waitedon my vehicle which only took a little over an hour. The waiting room wasclean and more than adequate. The staff was excellent. It was a positive, painless experience. Im a satisfied and will be a repeat customer.
Had some serious problems with my 2010 Mini Cooper S! They were able to send me an awesome detailed report on the problems and some amazing professional advice! And the customer service was great! 20/10 would strongly recommend to any Mini owner!
Highly recommend Jason Dubbles and his excellent team. They are knowledgeable, honest and technically excellent. We have been customers over 16 years. Highly recommend Jen & Jason
Very professional mechanical and customer service. Always willing to take the time and explain the repairs and to make suggestions for keeping my vehicle in good running condition. I am glad I found Dubbles and I trust no one else to work on my car.
Very pleasant people genuinely interested in fixing my cars issues. And their pricing is fair and reasonable.
I am a first time customer and my overall experience with Jennifer and Jason Dubble was excellent. I needed transmission work done to a 2009 VW GTI. Before contacting Dubbles I called around the area to various automotive repair facilities and was told that either they could not help me or that a used transmission would be installed. From a recommendation that I got from a good friend I contacted Dubbles. Jason was extremely thorough with his explanation about the process of rebuilding the transmission rather than trying find a used transmission. I was very pleased with the time Jason took in explaining the issue and how he was going to repair my vehicle. Further, he took the time to go over my vehicle and identify some other areas of concern, which I also had him repair. Jason was never pushy and left everything up to me to make my decision of what repairs I wanted to make. I whole heartedly believe that I made the right decision. The vehicle runs great and I look forward to working with Jason and Dubbles German Motors again in the future.
Great people great job! Had my car towed in to the shop. They replace my battery and my alternator and no time at all and had me back on the road. They are always friendly and courteous. I take my car there for all it’s general maintenance and service! Great job guys thanks again!
They are always very courteous and professional. Their rates are reasonable and repairs were completed quickly.
Always dependable, very knowledgeable and thorough. Won’t go anywhere else!
Quality, Value, great customer service. You can trust that you will get it done right at a fair price. I highly recommend Dubbles for auto repair needs.
No one knows as much about German automobiles that Jason, Jen and the mechanics at Dubbles. They are as passionate about cars as i am. Always a pleasure working with them and i always know Im taking the cars i love to drive to true experts.
Dubbles has provided excellent service and support to both of our VWs. Each time they have exceeded expectations. Competitive prices, very knowledgeable and friendly, wouldn’t take my car anywhere else.
I brought my 04 Mercedes ML 500 to them after being to several Mechanics in my area that could not find the issues with the vehicle. I understood that my issues may not be worth fixing based on the value of an older vehicle. The owner personally spent time with me going over solutions that may or may not work and an initial diagnosis. Which he offered not to charge me for. I believe the owner to be honest, understanding and just a good person. I have never been to his shop prior and took a chance based on what type of vehicles he serviced. Im glad that I did. He took more time than he should have considering how busy his shop was making sure I was satisfied with his explanation of what to expect. We are working on a solution in the near future to resolve the issues on my vehicle. Thank you again to the owner and staff. What great folks!!!!!!!!
Installed a new battery in my bmw and needed to register battery to car. Was fast service, friendly. While i waited they gave me a quote for a tune up, i asked for. Will be going back for any future repairs.
Josiah and the nice woman at the front desk were a great help for an inspection for my b5 passat/ the problems that needed to be fix to bring my car up to passing. They also left thorough recommendations for my car that either they could do or I could give a shot at to further my learning at cars since they said the repairs will be relatively easy. If you care about your car a lot and want people to treat it like you do, these are your people!
Great place! Knowledgeable technicians, accurate estimates, timely repair.
I was absolutely amazed by the service, as I told them, they definitely have a new customer when my car needs service or has an issue. The detailed documentation of services perform surprised me and the fact that they did a complimentary inspection was amazing. Also, their price was lower than the dealership and a local chain shop for the service I had done.
Dubbles always does an amazing job with our vehicle! They are wonderful to work with and always try to provide us with a cost effective plan to repair our vehicle.
Very professional and timely service. I highly recommend Dubbles!
Dubble’s has kept my Mini Cooler on the road for years. Knowledgeable and friendly. They provide great service. I highly recommend them.
I wouldnt take my cars anywhere else. Jen and Jason have gone above and beyond taking care of my cars over the years. Thank you to your entire crew for all the great work.
This was my first time going to Dubbles. The staff were very friendly, helpful and honest. Glad I can support a local business vs going to the dealership for my Infiniti. Thank you everyone!
Top notch experience. This was my second visit to Dubbles. Both experiences were great. I feel confident in the diagnostics, recommendations and the work that was completed. I especially appreciate the flexibility in communication and overall process. The team was comfortable communicating in the way that was most convenient for me. Outstanding customer service.
Took a bit longer than expected, but that was out of their control. They managed to perform the same work as the dealer at about 20% of the price. I will continue using them as long as I own German cars.
We exclusively use Dubbles for all our cars. Their services and prices have always been on point. Never have we felt that theyve over charged or did unnecessary work. Their friendly and great service makes car maintenance one less thing we have to worry about.Thank you!
Very Consultative and professional service! I highly recommend. Ive never owned a German made automobile until recently. I was worried when I had a leak on my driveway. I initially took my leak to my local mechanic but I could tell he was uncomfortable with the unfamiliar systems in the car. I remembered having seen Dubbles shop many times when driving on Rt183, with many european vehicles in the parking lot. I decided to contact them, and I am so happy that I did. Total confidence in my car now, as well as in the repair that they performed. I wont take my car anywhere else now.
My inspection was over due --had to get my car in before a long weekend trip---they were able to squeeze me and get the servicing done quickly--appreciate all they did
I took my TDI there for an oil change and tire rotation. They were able to schedule me within a week of calling. I was impressed with the level of service I received for a simple oil change. They even balanced some of the wheels and provided a curtesy inspection. Jen was very helpful answering any questions I had. I will definitely return the next time I need service.
If you want an honest, knowledgable, and accommodating mechanic, your search is over. Dubbles is fairly priced and I can always trust the quality work they perform on my car. They are friendly and welcoming, I always feel comfortable putting my car in their hands!
I go here for anything and everything regardless the make of my car. And I tell everyone looking for a garage to go here. You won’t be disappointed.
Always EXCELLENT!
I have been taking my Mini Coopers to Dubbles for 10 yrs now and have always been completely satisfied with the customer service and quality of work. But this post is more to express my gratitude for the above and beyond due to the current pandemic. Due to their pick up and drop of service I was able to remain at home and not risk any exposure to me or my family.
Work was done in shorter time than expected and the personable service that we received made you feel as a customer should, “customer first”. The quality of work was right on spot. Haven’t had any issues since service. Value of service you get what you pay for and they do not disappoint. This is why all my vehicles will now be going to Dubbles.Thank you Dubbles for making a hard decision easy on where to now take my vehicles
Very accommodating, understanding the ungenerous of situation. Thanks for job done on my special circumstances. Every time I visited my loyalty level grows stronger.
Friendly staff,help me save lots of money,thank you
Dubbles always does a great job with my 2013 Land Rover LR4, and today was no different. Their rates are more than fair, their timing is great and they are always willing to help with any car issue you have. Thank you for always looking out for my best interests!
Absolutely the best service you will get for your car. They are thorough, knowledgeable and affordable.
Gave me a $300 bill for a “diagnostic” Which I probably could’ve got for free At an advanced auto. Kept my car for five days and tried to tell me it was an instrument cluster is why my car battery was draining leaving me with a dead car. They said they “reset” the computer (bs) And basically that I would have to spend about $1000 to get this new instrument cluster and get everything re-programmed. Glad I didn’t trust their word and got two more second opinions and instantly people told me it was a battery and an alternator and now my car runs fine... don’t take your stuff here if you don’t know what the problem is these people will try to take advantage of you.
I would highly recommend DUBBLES to anyone. Excellent in all respects, efficiency, curtesy, trustworthy, reasonably priced, very friendly atmosphere and outstanding repair work.
Excellent and timely service. Particularly helpful with navigating warranty coverage. My Jetta may be running better now than it was prior to having to bring it in.
Jason and Jen, go out of their way to be accommodating. Every time I have been there, service has been done on time, professionally and priced as quoted. What more can you ask for from your service shop.
I would highly recommend Dubbles. They do a great job and their customer service is outstanding. Also, their pricing is very fair. This is the best place to service your BMW. Jason is so great. He explains everything in detail and Jen is so friendly and nice. I would not go anywhere else.
Jason,This is our second inspection at Dubbles. Again, I am very pleased with the service. The receptionist was very helpful and friendly. The car was worked on in a timely fashion. The quality of the work was very high.I would highly recommend Dubbles, without hesitation. - John
It might say German motors but these guys know their way around imports and domestics of all brands. Quick tune ups or tire changes to diagnosing and fixing that odd noise youve had for months. If you have a problem that other places just make worse or its one thing after another like theyre rigging your car to break, bring it here. You get what you pay for, and Jason and his crew are THE guys to see.
I had a pre purchase inspection on a BMW that I was looking to purchase. Their inspection was was extremely thorough and everything was explained to me in detail. They also gave me a paper copy of the results along with texting it to me. I was confident in my purchase.
I received an excellent explanation of the problems I was experiencing with my car from a knowledgeable mechanic.
Always the best service levels and great pricing. Thanks Jason & Jen.
Up front honesty and integrity, feels like a new bmw, thanks to all.
Great place to get your German Autos serviced
Excellent customer service and competent technicians!
Thank you for your help with my car---although we did not completely solve the problem Jason and Josiah have given me options and explained what might be going on and I will stay in touch to see how they work. Great service. Also Jen got me in quickly to have this problem looked at. Thanks
They do good work however It often takes quite some time to get on the schedule, if youre in a rush and need your primary car back soon this probably isnt the place for you but if this is your second car that you can wait for and not need, they are fine and do good work.
They do great work awsome place
Dubbles really treated me as a customer !! When they changed the oil in my Audi, they checked just about every movable part. Was very,very pleased with this service ! Would recommend them to any of my friends !!
Thanks so much for your attention to my problem.
We took our 07 BMW X3 to Dubbles for an overall diagnostic inspection. Dubbles conducted a thorough exam of the car and provided a detailed report on its condition, including pictures of the issues they found. We selected the items we wanted repaired and the work was performed promptly. The tech who serviced the car had noticed an issue that I intended to fix myself at home and had asked not be included in their repair. While performing the other work, the tech took it upon himself to repair this issue out of concern that our vehicle could have been damaged if driven even a short distance with it in the condition it was currently in. When I received the final report on the work performed and saw that work had been done in spite of me asking that it not be, I was concerned and worried I was going to have to argue or haggle over labor/parts charges for this portion of the repair. When I spoke with Jen at the front desk, she explained that the work was performed with no labor charges and I would only be responsible for the cost of the part that had been used. Even that seemed negotiable if I had chosen to put up a fight about it. My initial concerns about having to argue with Dubbles proved unnecessary. I paid for the part at the cost I could have purchased it for myself from my usual parts source and the work was done without any extra labor charges. In retrospect, I wish Dubbles had contacted me ahead of sending out the report showing the work that was done. If Jen had been able to explain the situation to me and how they were handling it, I would not have experienced the initial apprehension over the unknown status of what I would be asked to pay. The more I thought back over the situation, the more I appreciate the fact that the tech and Dubbles took enough pride and care in their work that they prioritized the safety and drive-ability of our car over making money on the repair. I only wish it had been communicated a bit better so I would not have had that initial, unnecessary negative reaction to the situation. We will definitely be returning to Dubbles for BMW repairs in the future.
Met Jason Dubble right after they opened up, great people and great service,trust this shop completely. Highly recommend!!
The repair took much longer than expected and the cause of my oil leak was misdiagnosed. That said, the problem was corrected and the work done related to the misdiagnosis was performed free of charge. The necessary repairs to fix my car were more extensive than expected and even though it was a more expensive job than originally expected, the fact that the work performed to get to a correct diagnosis was done without charge still had value to me. I appreciate the honesty and I’m happy to wait longer for repairs done by people with integrity.
Cant thank Jennifer and Jason enough for the service I received recently on my VW EOS. Thanks Again.
I recently purchased a car out of state and had to get it inspected in PA. Even though they were booked up past when my temporary tag expired, they made room for my car due to the special situation.The owner even personally went over every detail of the inspection and any issues that the car had.This garage also uses a third party online records service that allows you to look at any work/inspections done on the car at any time, which is another convenience.
Great job, easy scheduling and cheerful customer service! Thanks you!
Friendly people and excellent service. Very knowledgeable!
I have had my car serviced twice with this shop. They are quick and efficient, they give honest recommendations for what my car needs, and they are reasonably priced with their services. To add to that, their customer service is amazing. Each time I have called, I always spoke to patient and friendly receptionists. This last time I needed my car serviced, I inconvenienced the shop by having to cancel my inspection appointment at the last minute because I needed my car in the morning. They were understanding and still were able to squeeze me in that day. I would recommend them to anyone.
I have been taking my vehicle to Dubbles for two years now and as always great customer service and great vehicle service. The staffed and owners are super nice every time.
Thanks Ive been looking for a place to service my vehicles .Thanks Dibbles and staff .
They are professional yet friendly and great to work with.
They are the best there is no doubt that they know very well what they are doing, it is already two beats that I take my car there and I would take it back
Great service. Thorough and reasonable!
They re friendly and experts on german cars
Great professional. Always seeing Audis, BMWs, and Mercedes in their lots. Reasonably priced with great service.
I usually don’t write reviews but I feel like other’s need to know. If I could give negative star then that’s what they deserve. Never felt so stupid and duped specially after someone referred me to them. Some noise coming from my Benz (just 12k miles on it) although car’s computer was not showing anything wrong. So dropped the car off and few hours later was told that you need $3700 ($2900 parts and rest labor). Before all this I was told that they are busy and that they couldn’t take my car but may be they will take a quick look and then they spend “3 hours” on it and charged me a diagnostic fee of $310. Trusting their judgement on this diagnosis I went on to ask Mercedes dealer about cost of parts which they were willing to sell me for $1800. So then I asked this company to just do labor And they refused with an excuse “ that for insurance purpose” they have to buy the same part for $2900! That did no make sense to me so I decided to take the car to Mercedes dealership as I started to realize that something is not right. Dealer charged $128 for diagnosis which was best money ever spent! I was also told that Dubble German was just trying to take advantage or don’t know what they were doing. Dealer found the real issue and fixed the car including diagnostic fee costed $498!! Instead of looking for what was wrong they decided to replace everything in vicinity of where the problem was and still have audacity to charge for a diagnosis?!?!I think all these 5 star rating are fake. Look at yelp review....almost similar story from other people!!!
In my opinion, the employees are rude and do poor quality work. Edited to add: how convenient that you cant find my information. I certainly have been to your establishment, and when I returned I was treated poorly, just like your tone in this post! Also, this is not defamation, it is my opinion, which I am entitled to. :)
As always great service and friendly staff. Appreciate the explanations for services rendered. Support local business.
Im very happy with the team at Dibbles!
Had a flat and they were able to take me right away. They were all very polite and friendly and took the time to find tire prices and stock.
Excellent customer service