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Monro Auto Service And Tire Centers
3997 Perkiomen Ave, Reading, PA 19606, United States
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Monro Auto Service And Tire Centers

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Ma
Review №1

The guys here do fantastic work and are so kind. Only place I’ve taken my car to be serviced since I moved to this area. Their prices are also very reasonable and they won’t try to rip you off or over charge!

Ro
Review №2

I have used Monro twice for oil changes. The personel is very knowledgeable of the process and work in a timely manner. The facilities are very clean and they treat you honestly, respectfully. There are no surprise additional charges,in fact they will give you a discount without the need for coupons. This will continue to be my vehicle maintenance provider. Jim, the manager genuinely works to make this place a great automotive service provider location.

Ch
Review №3

Always have a great experience. Prices are fair and the work gets finished same day. So convenient, please never leave!!

An
Review №4

Mike and the crew here are wonderful!!!!!!!! These mechanics are here to get the job you need done and will not charge you for any unnecessary work. Wholesome and will be recommending to family and friends

sa
Review №5

Excellent service and very knowledgeable personnel. Went in for an oil change and brakes and rotors because my car was stuttering when i would brake. I explained this to them over the phone, and he said he would drive the car himself so he could feel whats going on. Later he calls me and patiently explains that my brakes and rotors were fine, saving me some money! Turns out it was another issue that would resolve itself. I know many other places would just change them and charge me, only for me to have to go back when the issue would continue. So glad i went here first!

Ca
Review №6

I was treated very kindly and was given a quick and honest estimate on work I needed done on my exhaust. I appreciated very much that they showed me exactly where the problem was on the exhaust/muffler of my car and that they gave me very useful advice! They didnt charge me anything for the estimate and they had it done within 5 minutes. They were also very nice on the phone and in person. I highly recommend this location (Perkiomen Ave)!

Ke
Review №7

Best place to have work done on your car! Always nice, get the work done quickly, fair pricing! Highly recommend!!!

B
Review №8

Had great service today! Everyone was very nice and service was quick. Highly recommend!

ch
Review №9

So glad to see Jim is back!!!!! He has always been honest and upfront with me and makes sure the job is done right everytime

Sm
Review №10

I made an appointment online for 3PM. However, my earlier time became open and I went over to check how things were going with them. They had a cancellation and were able to do my car right on the spot. Took care of a screw in my tire, inspection and completion in the normal time. THANKS TO THE CREW THERE!! VERY PROFESSIONAL AND THEY KNOW THEIR STUFF!!

St
Review №11

Current (new from the last time I was here) manager is a real d-bag. I scheduled a appointment here, one of the questions he asked me when making it, was if I was dropping off or waiting. I told him waiting. I guess he thought I said dropping off because when I showed up, he seemed very annoyed that I was waiting. He must of said “there’s a difference between dropping off and waiting” a least 3 times. Like dude your going to be performing the same job regardless. Don’t be passive aggressive towards me because you put in the wrong info in the computer.

Jo
Review №12

Mike and the workers there do such a fantastic job. We have taken our cadillac here multiple times and everyone is so kind and they do a great job. We will not be taking our car anywhere else but here! Thank you guys! We will be back :)

He
Review №13

Great service my only complaint was they obviously dont use covers for the seats. I had a wet spot on the drivers seat and oily finger marks on the passenger seats.

De
Review №14

Great service. Knowledge people. Will definitely continue to use this shop for my cars needs.

Be
Review №15

I had brakes done back in June, they squeezed me in before my drive to GA for vacation. All was fine. Imagine my surprise when a horrid screeching grinding noise started the Tuesday after labor day. I was ready for a fight, but at 2 minutes before closing, the manager personally came out to the parking lot to check it out. After about 5 minutes of driving, listening and looking, he found the culprit...a stone jammed between the rotor and back plate! He worked it loose, and didnt stop till he got it all the way out. All after he could have just left for home, but he didnt. He spent the time to ensure my safety. Thars what service is all about. Thank you!!

Ia
Review №16

Jim the manager was helpful and fair with time frame to complete work. Very easy and helpful.

Br
Review №17

Mike was great in helping me pick out my new set of good year tires at a price that worked perfectly for my price point and even got me in for a oil change. Super helpful team and got me in and out in less time then I expected will recommend to all friends and family.

Ro
Review №18

This is the only place in town I take my cars to. Friendly, quick, and reliable service.Would definitely recommend.Shout out to Ethan.

Sa
Review №19

Had a low tire, found a nail in it. Randomly called Monro tires. They got me in same day, patched my tire quickly and efficiently. Service was great and staff was super friendly. Would definitely go back for other services in the future when needed! Great job to Monro tires!!

An
Review №20

Had a massive nail in my tire and needed it fixed quickly. These guys were accommodating and fast. I was in and out within 20 minutes. Would recommend.

Ne
Review №21

Found a screw between the tire treads. Called and spoke to Mike who told me to bring it around- Saturday afternoon Labor Day Weekend . When I arrived, everyone was very friendly; they had the tire checked out and repairs started within minutes. I was on my way twenty minutes later. Great experience! Cheers to Mike and crew!

De
Review №22

Staff was friendly, the waiting room was cozy and this location has free WI-fi. Will be going back!

Ro
Review №23

Took my mothers car in because she had just been out on some gravel roads and was having some engine vibration in reverse. Ethan, their manager, told her she needed 4 motor mounts and the cost would be between $1200 and $2000. I doubted this and took the car to an actual mechanic - not one who learned to change oil during a 15 minute computer training and by tinkering with his 86 Iroc Z between mullet trims.Mechanic tells me there is a rock stuck between the center engine mount and the car. $80 bucks and its fixed.Monro tried to rip off a senior citizen. Here we are in the midst of a pandemic, everyone is short on cash, and my mother, 75, on a very fixed income, was almost ripped off by Monro.I called to complain and was told by Ethan to Come down and complain to his face.STEER CLEAR IF YOU LIKE YOUR MONEY.

Kr
Review №24

I had a screw in my tire and a long journey ahead of me and the service took care of patching my tire right away. I felt this was hands down the best service I have received in a long time!! Thanks Monroe!!

Ma
Review №25

Definitely going back the guys behind the desk are very polite and officiant helped me out when I was in a pinch and cool guys..

St
Review №26

Took my truck in for inspection and had no issues. I didn’t have an appointment; which is my fault, but they took it anyway if I was able to drop it off with them. They didn’t try to sell me anything that I didn’t need since it’s an older truck (1995) they at least made me aware of normal maintenance that should be done. I will take my other cars back here when I need to.

Sa
Review №27

Mike and the staff did a great job! Easily received an appointment and work done in one day. Thank you so much.

Ca
Review №28

These guys are amazing!! Hands down some of the nicest people Ive ever met. Called these guys after i found a screw in my tire, patched it within no time

St
Review №29

The service was friendly, quick, and fairly priced. What more could you ask for?

Mi
Review №30

Great service and MIKE is the man!! Amazing attention to detail and a genuine desire to help you out. No, Im not related or paid for this - he helped us out so much for a power window that was stuck in the down position. Let me order the part for a significantly reduced rate online and then installed for low cost!!

Ri
Review №31

The staff was very friendly and appreciative. I had brought in my 2015 Hyundai Genesis Coupe for rotor and pad swap for all 4 wheels along with an oil change. I was impressed with how quick they got the job done. Not to mention, it was a whole lot cheaper than the last place I went to! I drove my car around a bit before heading home and the car runs and stops great. They definitely have my business in the future!

Aa
Review №32

This is a great place to get your car serviced. The staff is friendly and very knowledgeable. The store manager, Mike, is extremely helpful and can answer any question you may have about your vehicle. I have had nothing but positive experiences when I have gone to Monro. You wont be disappointed.

Gr
Review №33

I’ve been here a few times in the last year for oil change, swapping of winter and summer tires and most recently a battery replacement. Every time I’ve been here it has been relatively quick and I’ve received very good, honest, no nonsense service. I recommend them to anyone reading this, as I also do to people I know.

Do
Review №34

This Monro location in Exeter Twp area on Perkiomen Ave - always very helpful, honest, always the best deals, even check your car to make sure youre safe, thanks Mike 👏🏼Also answer all my questions and explain everything to me. Also give the best customer service! Mike the manager is so great and Ethan, assistant manager too. Ive been going to them for years! I recommend them to everyone!

Th
Review №35

Jim is the man, He is honest and they are reliable.

Ka
Review №36

What a great place. I hit a ladder that fell off a truck and took a large chunk out of my tire. They assured me that I could wait a few days to get it fixed and it was safe to drive then when I did get it fixed they where fast and efficient. We just moved here a few months ago and Monro will definitely be our go to for all our car needs.

Ed
Review №37

Was very upset because I wasnt comfortable with what was happening to my vehicle but the immediate professionalism of the manager very quickly put me to understanding of what was happening. Awesome work Monro Team!!!!

Tr
Review №38

I came in with my car making an unidentifiable noise. The staff at the Exeter Monro shop was both friendly and knowledgeable from the start. Mike and his crew diagnosed and repaired the issue and had me safely on my way. I will definitely return as a customer and recommend their shop to my family and friends! *11/24/19Yet another fantastic service experience here!

pa
Review №39

Had my car at another service station.for 3 days so I had it towed to your location as Mike had just changed my oil last week. He checked my car last night and I was able to drive my car away in a few hours today. So I will be bringing all my vehicles there for service. A big Thank You for Mike and his team

Ja
Review №40

Brake light went out and i was having problems getting the cover off to change the bulb. I went to this location with bulbs in hand and they changed them for me no charge. Best service!

Ap
Review №41

I scheduled an oil change and brought in a mailer that I thought applied to me. Ended up not being the case but was given the discount anyways. On top of that, everyone was friendly and I enjoyed the talk I had with the fellow working on my vehicle.Great bunch of guys and I really appreciated the goodwill! You got me as a lifelong customer now.

Do
Review №42

Outstanding service, incredibly honest and fair prices. Best experience Ive ever had with a mechanic. I wont go anywhere else.

Tr
Review №43

Great place to go, depending what service you need,they sometimes take care of you without an appointment. Good mechanics too!

Tr
Review №44

02/27/2020, So My truck has been out of commission for 4 days, I called 2 Walmart’s with no success, i have no idea why I thought about googling Monroe but I did 😁. I’m very pleased. I never went there but had great customer service today over the phone from Mike!, I was looking for a speciality tire, Mike went above and beyond to help me. They didn’t have one in stock BUT he looked up to see who had one and he referred me to a place! One left in stock !! Thank you Mike for an awesome customer service experience! (Soft skills, some which don’t have any clue of). If I ever need anything else for my vehicle it’s well worth the drive to come here!! Highly recommended! Thanks again Mike! 5 stars 🌟 well across the board!

Ax
Review №45

I have been going to Monro for a couple of years now. No matter what my car needs, I feel like I always get a good deal on parts and labor. Mike is very informative and personable. I will definitely return in the future.

Jo
Review №46

Brought in my car for an oil change. Very reasonable price and fast service. Was about to pay 190$ at the dealership for an oil change good thing I checked here first. Brian and Alex were very helpful. Great experience as a first time costumer!

An
Review №47

We had a flat tire and the team at Monro was able to help us very quickly without an appointment. This is a great place to get your car serviced. The staff is friendly and very knowledgeable.

Ta
Review №48

Got tire fixed today only took 15 minutes. They did a great job !

Em
Review №49

Ive been here a couple times now. Ive always had a good experience. They have been courteous everytime and have always thoroughly explained any work that needed to get done. Mike was great with me today, and got me in and out in good time.

Je
Review №50

Pretty good service, will definitely recommend

Ja
Review №51

Cannot give enough stars..... I had to be at the airport to get my Nike child off of a flight, insert a nail in the tire- literally. Called two other monro locations, pep boys etc.... no one could get me in til next week. Flight comes TODAY 3:55pm.... it’s 11am. When I called the Mt Penn location, the gentleman was super courteous and incredibly understanding. He said boogie on over, I’ll fit you in between so you may have to wait a bit but I will get you out of here by 1:15..... I was there 45 minutes, nail was removed, tire fixed from INSIDE out.... secure and safe for the philly trip.... and it was done for FREE. Needless to say ALL my tire needs will hands down go to them! You guys are amazing!

Me
Review №52

Had to report that the service and courteousness for my time that Monro provided me was the best experience Ive ever had. I will continue to use them for all my cars needs! The manager was especially nice and super helpful. I couldnt recommend them more, THANK YOU!

Ch
Review №53

I had a great experience from the guys at Monro. I needed a headlight out into my car. The technician took the old headlight out and installed a new one in for me at no cost. I will be a loyal customer of Monro because they helped me when I needed it. Thank you so much Monro.

Ri
Review №54

Brian and his team were great! I brought my car for an oil change and new brakes. Money is a little tight this month and I was worried about the cost of a break job. Brian called and me that I still had another 3 or 4 months before new brakes were needed. I never told him that I was worried about cost! I thought, WOW, I just found a truly honest repair shop! Now I will always bring my car to Brian at Monroe.

J
Review №55

Clocked out from work in Lancaster at 4pm. Walked outside to a flat tire on my car. Luckily I had a small compressor in the trunk. Filled the tire and headed home to Reading. Got to Reading with a low tire pressure warning on my dash. Called around and every shop was either closed or too busy to fix my tire. About the 5th call I got Mike at Monroe. He was about to close. I told him what was going on and he said bring it in and Ill take care of it. He got right on it and got me out he door in 30 minutes. Thanks Mike for the outstanding service!!!!!

A
Review №56

My daughter’s car would start and die again repeatedly, then died completely. Three towing companies looked at it while trying to jump it and maneuver it down our steep driveway, and thought it was the starter. The mechanic at Monro Mufflers discovered that the key was corroded and was triggering the anti-theft system. We used the other set of keys and were able to start it. He saved us a huge headache and his honesty saved us a huge repair bill.

El
Review №57

Great service and staff. They’re always honest with me and have done a great job!

Ge
Review №58

Very friendly, courteous people. Very fair pricing and the work is always done fast. 🌻

Ma
Review №59

Monroe has really great service. They let you know timing, patiently answer questions, and are informative. I highly recommend them.

An
Review №60

Monroe Brake & Service on Perkiomen. Always nice, courteous, fast and have attention to detail. They ask me specific questions about my Escape, then tell me things to either consider or watch for or purchase if necessary. Always pleased with their service.

nt
Review №61

Took my car in for state inspection and oil change. They notice I needed new tires and a wheel alignment and showed me so I can see it for myself, which I really appreciate. They had my car finished in 3 hours. Will be going back. Highly recommended

To
Review №62

Great service, young man in the front was much more honest than any other place has been with me. I was told I needed brakes all the way around on my car. I came in and asked if they could check, he got me in and brought me out to look at each of my brakes to show me that they all had at least 50% life left. I will be coming back to them to replace my brakes when I need them and all of my other cars needs

Ro
Review №63

Ive been here twice and theyve always taken care of me within the same day and are fair in their prices.Quality work from some quality guys.

Dr
Review №64

Absolute best and most honest guys in town! They will not try to get a buck out of you- they will tell you exactly what’s wrong! Best in town

Je
Review №65

The manager Brian is an awesome guy. Helped me get back on the road the same day after i got a flat. He found 2 hard to find tires for me and was very pleasant for the whole experience. Would absolutely recommend.

Mi
Review №66

These guys have been servicing my cars for years. I had a simple flat and I called three other locations, my guys at Exeter made one call and made sure I was taken care of from afar!! Now that is service.

Pe
Review №67

Make sure you bring someone that is knowledgeable about cars if you plan on bringing your vehicle to this location for any work . My daughter had an oil change done and they checked everything off on the list. How could they check the washer fluid if it was empty.. They refuse to tell customers about the oil change special. And an extra quart of oil is $5.99-9.99 a quart. Too lazy to go check what the price is. I guess we will go to jiffy lube from now on. Not to mention they wanted $730.00 To fix my car. I brought it somewhere else and it was a $40 part. Cost $100. They listed stuff that wasn’t even wrong with the car. I should have reported them.

Sh
Review №68

I had a flat tire and was able to limp the car here. Even though I didn’t have an appointment they took care of me. No games, no up-sell. Pricing was very fair and service was quick.

Be
Review №69

I had an awesome experience here. Mike helped me and was very friendly and helpful. They were able to get me in almost immediately and changed my brakes in no time, even showing me the damaged parts. I will be going back for sure.

Ke
Review №70

My car sounded horrible on monday, I dropped it off with the manager: Mike. He diagnosed the problem and found the parts I needed for cheap. He also charged next to nothing for his time. Somehow, he got the whole thing done in one day and everything sounds/runs great. Very personable, reliable service. Im glad I found a mechanic I can trust.

Do
Review №71

I have been coming to this Monroe for over a year and always received excellent service. I came to the shop and was greeted and welcomed. Mike the new manager helped me out and took care of my car without a delay. This is about the best mechanic shop Ive ever been to. Thanks Mike!!!!!!!!!!

Ar
Review №72

Extremely friendly and well knowledgeable employees. Fast and well priced service. Was able to get me in right away and started the work on my car immediately. Only my second time being here but I have no complaints as of yet.

El
Review №73

Best service I ever received. They are flexible with timing and they look out for your best interest. Recommend them to anyone.

Je
Review №74

These guys are great!!! Took my car here for an inspection, they had my car in and out in under an hour and were nothing but kind to me. I will definitely be coming back!

Ad
Review №75

Came in for them to check my tire. Didn’t have an appointment and they helped me right away. Very friendly and will definitely be back again. Would recommend them to anyone who needed something done on their cars!!😊

de
Review №76

Very fast got in and out very friendly people they are great and they do a awesome job

Ma
Review №77

I stopped here at 6 on a Wednesday about two weeks ago. My brakes were grinding, and i knew I needed everything replaced but the two other places I stopped said they couldn’t do it that night, even though they didn’t have anything in their shop. There was only one person working when I arrived and he was working on two vehicles already, I had figured he would decline helping me, but instead he told me if I could wait for about half an hour he would help me that night. He did what he said and he had my car finished and me back on the road before 7. I will be coming back here from now on

He
Review №78

First let me say I have been a good customer here for years. 5 vehicles in my family and they have lost my business for good. They replaced my catalytic converter (over $1200), but I took it back because muffler/ tailpipe was rattling and moving around. They tightened it, but still had same problem. Called district manager, and took back to a different Monro location (sinking spring) 2 additional times. The exhaust assembly still makes loud noise, rattles, vibrates. I called the district manager again, and received NO RESPONSE . But wait: theres more. Driving home from the Poconos, my Subaru started shaking and handling funny. Turns out the lug nuts were loose and coming off the left front wheel (they installed the tires). Im lucky I wasnt in an accident. No joke, I am not making this up. I cant tell you the last time Ive seen such a total disregard for customer service.

Ke
Review №79

Brought my car in for new tires and was serviced by Brian. The tires that fit my car were significantly more expensive than we both thought but he did everything he could to get me a great deal. Dropped my car off on Monday after work and it was ready by Tuesday afternoon. Great service and Id definitely recommend this shop

Jo
Review №80

The new manager Mike is the best. Honest and helpful. Best manager Ive dealt with. Would recommend and will be returning!!!

Sa
Review №81

Mike Ernst the manager, I highly respectHe has worked on my Pontiac since I bought it. He is a highly trained mechanic and I would recommend him to everyone. He runs a tight shop and I would follow him to any place he works

Mi
Review №82

The new manager Mike is outstanding and very knowledgeable. Describe what the issue was and what was needed to repair. Been going here for years and by far the best manager.

Sa
Review №83

I got a fast appointment for oil change and they got me in out. The guys were funny and humorous. I will go back there again.

Br
Review №84

Monro Auto on Perkiomen is Fantasitc, they dpnt push or over sell you products you dont need. The quoted price is always on the dot. The customer service is outstanding. I will be a long time return customer!

Jo
Review №85

Manager is very friendly and and very knowledgeable. Quick service would recommend to everyone.

Ja
Review №86

They are very friendly and welcoming at this location . This is my Second time Here and again i must say Fast Friendly Service with a smile. I have recently recommended this place to some of my associates. Keep up the good work guys...

Le
Review №87

Great service, great people! They got me up and running in no time. Thanks so much

Da
Review №88

Excellent and fast service as a walk-in customer. Highly recommend

Ro
Review №89

Called Monroe after work when my car was making an unusual sound/rubbing noise. Told me they could check out my car right away....didn’t have to wait for an appt. They found the issue and assured me everything was ok. Thanks to Mike and his mechanic for great customer service. I have been going there for years and will continue to do so!

AF
Review №90

I have been taking my vehicles to this Monro Muffler since 2008. I have always received good service and a fair price with no issues afterward. Theyve done everything from oil changes to electronics work for me here and they have always done a good job.

Sa
Review №91

Great service, very friendly people, didnt try to upsell me and reasonably priced.

St
Review №92

Way better than other stores around here. Super nice guys.

ch
Review №93

Mike and Ethan are a great team they always go above and beyond I wish I could give 10 stars

Ja
Review №94

Awsome service very helpfull will recommend to all friends family.

Ya
Review №95

They were fast. Only 30 minuts to wait. That awesome!

Mi
Review №96

The manager Mike is very friendly and knowledgeable, Ethan the mechanic does really great work and is extremely trustworthy.

Me
Review №97

Wonderful place! They were awesome with fixing my car and were very pleasant. Would recommend to everyone I know!

He
Review №98

Mike and the guys are super chill. Always a good experience when I need to come here for work. It’s why I keep coming back.

Ch
Review №99

Mike Is the best ! If I could give 100 stars I would !!

ro
Review №100

We got a flat tire on a Sunday morning. These guys answered their phone right away, had the tire we need in stock and got it mounted quickly. we were in and out in twenty minutes. Theyre great. Friendly, helpul. All around great expience. Definitely recomend!

Information
14 Photos
100 Comments
4.6 Rating
  • Address:3997 Perkiomen Ave, Reading, PA 19606, United States
  • Site:https://locations.monro.com/pa/reading/3997-perkiomen-avenue.html
  • Phone:+1 610-756-2374
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:9:30am–4pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store shopping:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Credit cards:Yes
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