Over the years, I have purchased several cars from a variety of dealers. My experience at Liberty Hyundai is one of the best experiences Ive had-- despite the vehicle shortage. Some of the things that I really appreciated include:1) No surprises. There was no effort to add-on gimmicks like window etching, brake light packages, etc.2) Low Pressure. The negotiation process was smooth and straight forward. Although items such as extended warranties, GAP insurance, and other items were available I never felt pressured to purchase.3) Low Doc fee. The $250 document fee was shared with me up front and is competitive compared to other dealers Ive worked with.4) Respected my time. The transaction and paperwork went smoothly and took about an hour. Sometimes buying a care can cause one to feel like theyve been rung through the wringer. It was refreshing to leave excited about my purchase and knowing that I had been treated fairly.4) knowledgeable Sales staff: I worked with two professionals, Donte and Layne. Both were very responsive, accommodating, and professional.Id buy another car from Liberty Hyundai in a heart beat.

Max, Don, and everyone at Liberty are all amazing would not go to any other dealership in the area. They are always friendly and care about how Im doing and willing to help

Shortly after purchasing my vehicle from Liberty Chevrolet in Sturgis (thank you Cody Weber!) I received a recall notice on my 2018 Tuscon Limited Turbo. I phoned Liberty Hyundai in Rapid City immediately to set an appointment. I was notified that the vehicle was listed for the repair as soon as it came onto the lot a month prior. WOW thats what I call superior customer service as I didnt have to wait several months for the part exchange. Thank you Liberty Hyundai, I will definitely recommend this dealership to friends and family.

Excellent experience and wont buy from anyone else outside of Liberty Superstores. Never had a bad experience with 3 purchases and would HIGHLY recommend Justin Freeman (@ Liberty Volkswagen) to anyone looking to get a new/used vehicle. Exceptional customer service and a laid back no pressure sales approach make him the man in my book.

I got an instant cash offer on my vehicle and after a bit of negotiating we agree on a price that worked for both of us every employee was awesome will definitely continue to do business with this company!! Thanks!

I’ve own Hyundai’s for a few years now and their reliability is outstanding. I’ve come to respect and appreciate the dealership’s service department. They are courteous and respectful to me as a customer. Rainy and their crew go out of their way to assist and service my vehicle. Their ability to be flexible with me is outstanding. Thank you to the crew of the Liberty Hyundai Rapid City.

I didnt end up purchasing a car here due to time constraints ( I was waiting for the new tucson) . Still I want to leave a positive review for Mike. Mike has been incredibly helpful. He provided updates and was very friendly. I would recommend asking for him by name

We were traveling through the area and our Palisade was due for its first maintenance. We still had around 1800 miles before we would be home so I called to see if I could get in for service. Rainy was able to squeeze me in the next morning and in about an hour I was back to enjoying the area with my family.

Although we didnt end up purchasing a vehicle from Liberty I wanted to share my great experience with Chris Leak. We were interested in two different cars that happened to be at different lots. He arranged to have them at the closest lot to my workplace, had the cars backed up near the front door and ready for a test drive. Cant say I have seen better customer service than what I had with Chris. He made a great impression on us!

Requested an Instant Cash offer for my 3 Year old Diesel Truck with 23k miles on it, through Kelly Blue Book. (The demand for used diesel trucks is extremely high right now.) Liberty Hyundai responded, as a participating dealer, immediately with a slightly interesting offer. The Salesman from there call, emailed and text me repeatedly to bring in my truck, saying they could probably get me a better offer. I finally went in and was SHOCKED! The man that makes the offers on vehicles spent about 3 minutes on my truck, before sending the salesman over to tell me that my one owner, all dealer service, maintained, all records, impeccably mint 2017 GMC 2500 Diesel Denali with only 23k miles, was really worth ***$5000 less than the offer THEY sent me. They really didnt want to honor the low offer they made online.*** Then why in Jesus name would you beg me to waste my gas and time to lie to me like that? Because they are dishonest. This was the most rude and disrespectful I have been treated at a Dealership in my 40 years of buying and selling vehicles. ***If they treat someone of my experience, age and intelligence like that, can you imagine how much they rip off young inexperienced buyers and sellers.*** People (Especially Young people) should really avoid this Dealership.

Nice friendly did some price checking

Michael was great to deal with. I would recommend him to everyone.

I posted a review. Not sure where it went. Just want to say I was treated with respect and then some. Day after Christmas I was leaving to come home to Wisc. My Hyundai Santa Fe gave up on me. The transmission and gearshift worn out. Long story on vehicle purchased at a used car dealership in Wisc. Arggggh. I had to get home, so I bought a brand new vehicle. The Hyundai Venue. I first saw it and said dont even show me that green thing its ugly😆. I crawled into a Elantra and said forget it. Not for me. Walking back by I decided to sit in the ugly green thing. I like it. Its actually a pretty green apple fleck color. 20 miles on odometer. My very first NEW vehicle. Rides comfortable. Have to learn all the gadgets. Wonderful warranty.👍👍👍 John, sales consultant (now) was wonderful and patient with me. Very helpful, fun, and carring. Thank you Liberty motors. Great experience.

Anybody looking for fast, courteous service go see Vanessa Valdez at Liberty Mazda. I scored a great deal on a used Mazda and will be a repeat customer for sure!I like to name all of my vehicles well, because its fun and I just love cars. Here is Creature!

Originally was very happy with the purchase until they did not follow through on all the verbal promises they made on what would be fixed. They outsource much of their repairs and blame the other shops for delays and miscommunication. When wanting promised repairs done, some were not written into the purchase so there was nothing they could do. Very happy with the truck I bought but as soon as its sold, so is their customer service. Not the way I like to do business. Ended up going to the Toyota dealership to get repairs done out of pocket.

My sons car broke down and I was told it needed a new engine. I live in MO and he moved to South Dakota just in time for this to happen. Rainy at Liberty Hyundai put my mind at ease. Her communication was top notch and I highly recommend her for anyone needing repairs. She is excellent!

I know what most people think of car dealers but Mike in the Liberty Hyundai sales department and Rainy in the service department have made me throw out everything I thought I knew about car dealerships. I will definitely be going here for a long time.

Donté and the staff at Liberty Hyundai made for a great car buying experience. I cannot recommend enough.

Excellent service. Excellent sales staff at any of the Liberty Stores.

Was a great experience for my daughter. She was a first time car buyer with bad credit. Nate and staff worked miracles to get her in a brand new car!!!

Layne and everyone else @ Liberty here in Rapid City SD were more than wonderful

My car broke down while on a road trip through SD. Major issue with the engine. The lady (I feel horrible I don’t remember her name) was amazing. She was polite, knowledgeable, and very nice. She kept me updated and in a very timely manner, knowing that I was from out of town. Especially amazing during this weird/difficult time. I could go on and on about how helpful she was and how better she made me feel during a bad situation.

Great service experience!

We had a great experience at Liberty Hyundai - Donte was great to work with and everyone was extremely helpful.

Always friendly.

Outstanding best place ever

Went there to have my car serviced. Love this place. The waiting room can be a little updated but the employees are amazing and very helpful, either in the service department or looking on the lot. Very good customer service.

Outstanding service! Rainy is a friendly and informative representative. Always have a great experience when she helps me out. Highly recommend you get service here.

I am very happy with this company. Veronica did a good job keeping me in the loop and getting me information that I needed until I could make the trip down there to do the trade. There was a misunderstanding somewhere along the lines but Sheridan made it right. We came to an agreement and he decided that its better to keep the customer happy than it is to make a substantial profit. Not very many companies these days keep their word with this company does. Very impressed

Brought the Mazda into service with battery issues thinking the warranty would cover. We get an oil change and they never mentioned before they begin the work that the warranty only covers battery replacement. Great way to get a couple bucks. We could have charged it ourselfs. Definitely going somewhere else for service from now on.

I just wanted to say how hard and frustrating it is buying a car. Thankfully, we had an excellent sales representative named (Layne Bringsplenty) who was kind and patient. He did everything to make sure we got the car we wanted at the price we were asking. I also want to thank and give a 5- star to the manager ( Aaron). Highly recommended!!!

John P. at this store is kind and easy to understand. He is very knowledgeable and willing to work with your budget. Only thing... where are all the other employees? Need more staff like John.

The staff in the service department is always amazing, its nice when they see you and call you by your first name and say, hey hows it going. They never do anything new without checking with me first, now thats fast, friendly service and always done with a smile.

Got a real gem back in parts, Amber was super helpful every time I called trying to resolve the issue with my Sonata. May not be the closest Hyundai dealership to where I live in Wyoming but is definitely the most helpful. I will definitely be bringing my business back to Liberty.

Awsome customer service I LOVE MY NEW CAR. And when we need them they are only one phone call away. Will do everything they can to help you to the best of their abilities. I would recommend Liberty Motors to everyone and I have😊❤

Hello, I always enjoy coming to liberty especially liberty Hyundai. The service department and billing crew are so wonderful. I enjoy seing them everytime. Especially Raine. We love her so much and all her customer service. And thanks to Checo for working on my car from day one when I bought it and on my previous car as well. Hope you all enjoy your jobs because I never want any one to leave. Thank you for always making my service fun to enjoy, quick, and painless. Thank you once again. Have a good one.

They are very professional, and knowledgeable for their work. Never have had a bad experience with any of the service staff, and always make a point of on time service and top notch professionalism.

First service on my new Mazda today. Went very well. They showed me to a waiting area with free sodas and a comfortable couch. The wait was painless.

Everyone was very friendly and helpful. We had somebody at the door who opened it and helped us right away. Had drinks and snacks to offer while looking around and waiting. One of the best car shopping experiences Ive had.

I just got a new Genesis. I did this by starting on line, living several hundred miles away, getting the car sight unseen but for photos. Johan and everyone there was extremely helpful. The car is perfect. And so was the help. Plus, they did a price that nobody else could do. Today (Sunday!), I got the car. Thank you Johan and everyone there.

Layne and Mike did such an AWESOME JOB!!!! The Business Office made the paperwork effortless. THANK YOU Gentlemen for an awesome car buying experience!!!!!!

My husband and I had an excellent car buying experience with Layne Brings Plenty. I cant say enough good things about these guys. They worked with us and we got the vehicle that we absolutely love to this day.

Everytime I have been there the service department has alway been so polite and helpful. i have always enjoyed my visits

Rannie is such a pleasure to work with. I greatly appreciate her honesty.

Awesome service and sales departments!

Wonderful, helpful people alt Liberty and work done quickly and professionally.

Pushy sales wouldnt let me drive anything until I filled out a forum. Then they ran my credit without my permission. Then were willing to offer me vehicles. Dont recommend at all

I always have my truck serviced here. Staff is friendly and efficient and the service is top notch.

Bought a vehicle here. Was told by the sales person I wouldn’t need a title and the new one would be made for me in the new state. I thought this sounded weird but he sells cars for a living so he should know better than me. Nope... They sent out the title via certified mail on May 15th when my temp tag expired May 20th. Then after the first failed attempt and an hour in the DMV line I get the mail and find out that they filled the title out incorrectly. If you’re out of state make sure you know everything you’ll need. Don’t let these guys convince you against your intuition. Classic BS...

Saved our trip. They were able to squeeze us in and get back on the road to Yellowstone with enough time to see Mt. Rushmore on the way. Blown wheel bearing and all. You ROCK Amber!!!

Recall campaign visit. Well taken care of!

Amy in the service department is very competent and knowledgeable. The staff seems to care about their customers, and all are friendly.

Great place Joe is great to work with this is our 2nd car with them in 1 yr

Mike was great to work with has 2satisfied customers .great place to purchase a vehicle thanks Mike😄

Repairs were done in good time and recommend only necessary maintenance. Thanks Rainy and Floyd. Ill be back for my cars next servicing.

If you are looking for a nice vehicle this is the place to go. Great sales people.

Worst buying experience ever. Gave me the worst deal for a car ever.

Felt degraded

Spent $3.75 in the parts department and they treated me like I was spending real money. Very helpful in getting my car remote fixed.

Fast, friendly service, pricing was very reasonable!

Amazingly friendly people/service, answered all of my questions clearly and quickly. All around helpful!

Didnt have an appointment but they fit me in before my other appointment. Awesome service as usual, thanks guys.

Not sure yet. still in progress.

While road tripping from the Badlands in route to Yellowstone, we managed to tear apart a rear shock. They got us in right away, found us the parts and had us back on the road in 3 hours. Everybody was friendly and pricing was reasonable.

Went for a recall notice, staff was so awesome and prices were so fair..... I will ONLY take my Elantra here!!!

I Love Liberty Hyundai Mazda (Known as Liberty Mazda Hyundai) So Much in the 2010s!

Didnt go to buy a car,but talk to someone about the car I have. They were friendly, helpful and on the spot.

Was able to walk in and get my oil changed, no appointment.

Always great service.

Was in town for 4 days, recall on fuel pump of a mazda, car broke down because of this. Basically told me to go screw myself and there was nothing they could do. Would never recomend to anyone.

Service always on time and nice environment.

Fantastic. First ever new car!

Love these guys! Awesome staff!

Sales men wouldnt leave me alone

Takes long to get parts here. Im used to getting things done much faster

Good place to ride a bike to.

Friendly and affordable

Very helpful and no hassle

Good friendly service

Friendly staff, nice cars.

They are adequate, but no effort to be impressive

Bought a trade in from them so far so good

Good service.

As usual everything went well.

This place is awesome

Always work hard to get their customers taken care of.

Over priced and recommend unnecessary repairs.

Helped me with a minor issue with my car at no cost. Thanks

Super helpful parts department.

Fast friendly service department

Fantastic diagnostics and service!

Sales people are very pleasant

Aaron is very friendly and helpful

They did not know there stock

Great

Brandon is the best

Thanks for a great buying experience

Great service

Awesome experience

Really snobby people