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Tire Guy
630 Rock Quarry Rd, Raleigh, NC 27610, United States
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Tire Guy

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Bi
Review №1

Ive been going to tire guys since the 90s back when Frank ran it they have came a very long way and I would encourage anybody who need a tire brand new or used wheel alignment or just total drive diagnostics thats your place five star

Jh
Review №2

Great place they are honest people, professional work and they actually take their time on your car great prices on tires, break, alliment and any other work they offer. They did my tires and break and couldnt have been more happy

Ta
Review №3

The guys got me in and out in no time. Very professional. I will definitely be going back for my car needs.☺️

C
Review №4

They had my tire in stock, Kelly (who helped me) was polite, professional, and did the work in minutes. Price was totally fair. New loyal customer.

Ko
Review №5

The best tire place that I have EVER been to. Very professional and help me a lot. They handled everything in a timely manner even with my last minute changes.

Mi
Review №6

I love the customer service and quick servicing. They made sure I was comfortable while I waited.

Ti
Review №7

Lorenzo is so helpful at Tire Guy. The staff cares and proves it by the outcome of their work thanks guys sooo much.

Ki
Review №8

On May 19, 2021, I went to go get my tires rotated, and during the rotation, a weight fell off one of the tires causing the tire to be out of balance. When I purchased my tires, I was told free rotation for the life of the tires. So a simple fix cost me $17, for a mistake that was made due to work they performed on the car. Eric was unprofessional and uncaring about the situation. If you purchase a set of tires and get free lifetime rotation, just know that the balancing is not included. The technicians seemed more concerned about the situation than the management. After this set of tires and the bad experience with management, I will take my business to someone who appreciates me as a customer.

Ri
Review №9

Always great service, wheather a new set of tires or repairing a flat same great service. Eric and UNC are the best!

Le
Review №10

I had trouble locating used tires for my truck. Tried around and then called these guys last. The man who answered the phone said that they were hard to fine tires, and asked me had I considered new? He then quoted me the price for new tires. The price he quoted me was $20 per tire less than what I get a get it at Walmart for, and it included mounting balancing tire disposal and taxes. Almost $100 cheaper. I wasn’t far away and drove over there knowing they were about to close. The man waved me in with the Percision of a drill sergeant, and the personality of one too. Don’t get me wrong, he wasn’t rude or anything he was just all about getting the business done. I pulled in at 5:10 PM, and I was in my truck and driving out the driveway at 5:39 PM. They have a nice set of tables outside for waiting, and in cooler or inclement weather they have a waiting room upfront. They will even provide you with bottled water if you want. I’ve always gone to Murray’s and been extremely satisfied with the service there. This place is definitely better priced and the property is much cleaner and modern. I highly recommend this place, and I have gone to Murray’s for 14 years. You have definitely found a new fan!

Ma
Review №11

Good work its not the fastest place, but your work would be done!

Dw
Review №12

Each time I have been there has been great service and family friendly. The prices are ideal and reasonable for what you are looking for. I would recommend you guys to any as a matter of fact I do, because of the price and service.

Mr
Review №13

I will NEVER patronized that place ever again. I purchased 4 brand Nexen tires almost a year ago. I called the location to see if they could fix my flat tire that I woke up too, and ERIC said bring the tire in.. We brought the tire in and immediately ERIC goes to the computer and say “you need a new tire bc I feel bumps in it”. Ummm NO sir please tell me where he said right here... Absolutely NOT one bump and he didn’t honor my warranty. Honestly this is my first bad encounter with this place, I see now all they want is $$$$$.. I hate giving bad reviews but is is horrible..

le
Review №14

Friendly staff; knowledgeable; quick service and quality work

M
Review №15

Thank you guys for allways having the best customer service, and the best prices and good tires! Im allways surprise when i see how cheap and how fast everything was! Thank you!

al
Review №16

Not right place to get a new tire to your cars.I don’t recommend this place to no body

Mu
Review №17

Went for an alignment, they say it’s a $25 pre inspection fee to see if we can do the alignment. They do the pre inspection and say you need 2 tires and we can do the alignment. I purchased the 2 tires waited 3 hrs 45 mins for them to tell me they still can’t do my alignment. To top it all off they put the tires on the wrong wheels,I needed one in the front and one in the back. They put both in the front, then talk junk to me when I called back. Very slow unprofessional establishment that rips people off and talk to you rude when they are in the wrong!!!!

Da
Review №18

Fast service. Very polite. Prices are very reasonable. Ive dealt with James several times. He is fantastic guy and Ill bet a great employee.

Ge
Review №19

Know one said I had to buy another tire thought it could be plugged

Al
Review №20

Amazing customer service! Very speedy, and efficient staff. 10 out 10 would recommend!

Da
Review №21

Best place to get your tires, inspection and alignment. Love how professional these guys are

ab
Review №22

I love this place. Dont go anywhere else if you need tires

Sh
Review №23

Very pleased with the service that I received. Prices were reasonable.

An
Review №24

Great service & awesome work

ti
Review №25

Some of the workers doesnt check the tires to insure no issues will occur after your tire is installed.they dont check for leaks like they should everytime,nor do they make sure theres no hidden nails in the tires.but they do have good use and new tires.its the workers that doesnt do there job to insure the customer are getting good service for there money.so thats why I give them 4 Stars instead of 5.

Sa
Review №26

Unfortunately reading the reviews I excepted to get my wheels aligned but instead I got ripped off. I first got a quote for $50 dollars for an alignment and then the guy said he didn’t know what was wrong with car I told them let me go fix it and I’ll come back but they said to me to pay for a diagnostic check but nothing was done to the car when I agreed to pay for 25 which was not required for me to pay they came back with a receipt for 42.90. It’s Crazy how people like this still exist and open up these shops and take advantage of people.

Ea
Review №27

Went with Friend of mine to get Rim fixed here, And they were pretty good.

La
Review №28

Very fast polit service, I will be returning forever

Sh
Review №29

They broke my tire and made like it was already like that .....they did this 3 times I dont blame them I blame myself cuz I shouldnt have dropped the tire off and left.. and the only reason why I give them one star because it makes you at least put one star but if it was up to me this business would be shut down

Ve
Review №30

Great Price and Great Service!

An
Review №31

Awesome guys to deal with. Everyone is very friendly and down to earth. Love the look with my new tires n rims. Great service I highly recommend them

Ma
Review №32

Great place for new and used tires! Ive been going there for years, havent been let down yet!

Ro
Review №33

I really wanted to leave a wonderful review. However, my experience was a lot of things and wonderful is not one of them. On 7/24 I went to this establishment in search for answers as to why the air icon was showing on the dashboard of the car. I figured it would be a simple problem such as low air pressure, small leak, and/or replacement of tire(s). The associates employed by the business checked out the tires for leaks and low air pressure. Associates advised me that one tire would need replacement and the other three just need to be filled up to standard PSI. I agreed to the solution. Thus, one associate took off the defective tire. This same associate left to assist more customers. No other associates came to take his position in assisting me with the solution we agreed upon regarding the tires. An easy 40 minutes passed by before this same associate came back to finish the job. This one associate seemed to be assisting most of the customers. However, there were a lot of other associates walking around seemingly doing nothing at all. Nonetheless, the service was performed and payment was rendered. Oddly enough the air icon on the dashboard still lit up. Obviously this is a problem as that was the initial reason why I decided to engage in business with this entity. Thus, went back next day to have the problem addressed. Problem was handled to my satisfaction in a timely fashion. One star is given for the unprofessional and “on the hook” tactics used once your car is the air.

Re
Review №34

I always get great service. Eric is the best

Ra
Review №35

Great service! Owner and employees gave honest, trustworthy recommendations for my car repairs. I highly recommend them!

Be
Review №36

These guys are on it! The prices are a bit high to me, but the service is excellent!

Ja
Review №37

Love this place. Great prices on new and used tires as well as other service items. They will treat you right.

Ri
Review №38

Only place I go. They tell you exactly what the problem is, fix it & dont oversell anything. One of the best places in the area.

Jo
Review №39

Great service but you have to wait a long time.

Ca
Review №40

Very respectful and kind they treat you the way they would like to be treated. I enjoy going there, theyre reasonably.

Jo
Review №41

Nat good is was bad its was bad

Ta
Review №42

Fast service from knowledgeable techs

Am
Review №43

Great service, reasonable prices. Friendly staff. Finally a place that remembers the customers are the reason they are in business and goes out of their way to treat you right. Highly recommend for anything from a simple tire repair to a full new set of tires. Excellent!

De
Review №44

I agree 4 and 1/2 stars, good service and the service men very nice.

De
Review №45

Everyone there was friendly and knowledgeable about the product they were selling will definitely do business again

Ch
Review №46

Every time Ive been here had great experience. Techs are very knowledgeable and will tell you their honest opinion. Prices are very reasonable considering big box chain places although some tire brands Ive never heard of. Overall excellent establishment. They will continue to get my business!

Tr
Review №47

They did a good job getting us in and out quickly. Pricing was fair.

Rh
Review №48

Best price in Raleigh!!!!! Let me explain.......I went to a quick lube and tire shop in North Raleigh where I live. I just wanted to replace my TPMs which I had my own. They quoted me $98! just to swap the old one with mine. NO THANKS. Tire Guy said theyll do it for $15....WOW LOVE IT!!! Ive been going to tire guy for 3 years now and I see the same service tech which is GREAT because I know the company is taking care of the techs and I know two of them on a first name bases. I HIGHLY RECOMMENDED TIRE GUY over ANY other automotive shop!!!! BEST PRICE AND BEST PEOPLE!!!

Ne
Review №49

Great service and very sincere. Jason was really good at taking the time to chat with me a bit here and there as he worked on my car. I will be coming back and recommending customers!

Jh
Review №50

Good customer service. Quick work. Good price

Mi
Review №51

Outstanding service and price of any of its competitors. Certainly a place that should be in on your list for tires and auto repairs

Ja
Review №52

Very good place to get tires (new or used) and anything else that has to do with suspension and brakes. Excellent staff.

Da
Review №53

Great place. Fast and efficient with affordable prices.

Da
Review №54

Nice folks. Quick service. Could use better signage

Ma
Review №55

Great service! Great staff!

Tr
Review №56

Great crew. Used tires galore. Fast service.

Ro
Review №57

Good place to get tires

Ma
Review №58

These group of guys are amazing. I love going to this place . Every employee I have encountered here has treated me with the up most respect. Amazing service. Wish they had a waiting area enclosure for customers., otherwise amazing.

Wi
Review №59

Very reasonable prices, did a great job installing and balancing my tires,,, so far so good!!!

Je
Review №60

Amazing people and Excellent service!!! Highly recommend anyone looking for car repairs, new tires, or advice to come here! They were so helpful with making my car run smoothly and took no time at all. Thank you to Larry, Randy, and Brandon!!

Ke
Review №61

Called to ask a question before I drove from another city an the lady was very rude!!

He
Review №62

They were quick and helpful. Plan to go back for tires

Jo
Review №63

They are very respectful, quick and knowledgeable men. Theyre a gem.

Se
Review №64

I would recommend this place to anyone. The three gentlemen I talk to today were very polite, helpful, and didn’t act as if I was an inconvenience to them. From what I seen just in the hour I was there; the system they had flowed really well. Everyone there knew what they needed to be doing. And it was one of the most organized, cleanest garages I’ve ever seen. Even though I thought I had something major wrong with my tire they made sure I didn’t. I made it back to Kentucky safely thanks to the men that were very kind..

Vi
Review №65

Its quick fast and very professional.

Al
Review №66

They do good work on your tires! And they have decent customer service. Just stop by!

Na
Review №67

Tire guy is always a quick, thorough place, their staff is helpful, and never tries to upsell me. I love in Holly Springs and its the only place I go for tires.

Ki
Review №68

Friendly fast service! Got a new tire in less than 30 minutes with excellent prices on the brand new tires.

Su
Review №69

They were friendly and courteous. Brakes were taken care in timely fashion and great prices

Ya
Review №70

If I could give this place a negative 5 I would. On May 9th, I took my car to Tire Guy due to my car shaking really bad. On that day, I was told that it was my control arm was bent and I need to get that fixed and it would cost me around 250.00 because they would also need to do an alignment on my car. The mechanic suggested that I have my tires balanced. However, i informed him that I did not need my tires balanced I just need him to fix the control arm that would stop my car from shaking. He then tells me that my car will be ready for pick on the following Wednesday. Fast forward to Wednesday, as Im traveling to pick up my car, I called them to get an exact price, the guy tells me that my car was not ready because the part did not come in until 12:30pm, when I called Tire Guy it was 3:45pm, so I asked the guy why didnt anyone call me to inform me of that *insert silence*. Moving forward to Thursday, I picked up my car and noticed that the charged me 32.00 for tire rotation *never gave them permission to rotate my tires* when I questioned Eric *manager* about the charge *insert silence*. So on Wednesday, the GM called me, im explaining that I never gave permission for them to rotate my tires and I would like my 32.00 back, I was then told that they gave my a discount and under charged me by 20.00. My reply to him was that is not my issue, you all charged me for something I did not agree too. The GM then tells me that if I want my 32.00 back that they gonna charged me 300.00 for the work they completed *insert blankstare*. This business is very unprofessional especially when it comes to dealing with women, he was rude, belligerent and ignorant. The worse part is when I picked up my car it was still shaking so they didnt even fix the reason why I brought my car in. I am truly upset with how the situation was handled and I had to turn around and pay another company to have my car fixed.Terrible customer service, lack of integrity, unprofessional and a RIP off!DO NOT TRUST THIS COMPANY WITH YOUR CAR!

Ke
Review №71

Friendly courteous staff with lots of options and brand names. They dont just sell tires they also do inspections, alignments, suspensions, tirerods and are very helpful. They are budget friendly and it feels great to support a local community business. Thanks

Ha
Review №72

Fast, friendly and reliable service. The guys were extremely helpful and offered an excellent service. Definitely will be coming back!

Al
Review №73

Very nice place everybody was friendly I enjoyed the time that I was there.

La
Review №74

Tire Guy is awesome, me and hubby Tim take all our vehicles there including his dump trucks and never had an issue. All the guys is super friendly. Want to get your car, etc worked on, The best place to go is here. Definitely friendly and a family oriented atmosphere.

je
Review №75

Service is slow

Ha
Review №76

I was recommended to Tire Guy to get some tires mounted and balanced. I had a special need where I wanted to keep my 1 good tire which required it being moved around. They were extremely helpful! Justin @ tire guy is really courteous. They were quick with the service and made sure it was done right. I will definitely come back for my next tire need :)

Ri
Review №77

WOW...Great prices and service. Quick in and out, with exactly what you need at the best prices in the area. I highly recommend them for your tire needs. If you go anywhere else youll pay too much and have to wait too long. No point going anywhere else and spending too much time and money on tires and installation.

Ha
Review №78

Excellent service. Have been coming for a few years and its always quick. Staff are very helpful and knowledgeable.

Re
Review №79

Everyone was friendly and prompt. Offering cold beverages and a cool place to sit inside. Welcomed me to return if I needed any services.

TV
Review №80

Great service, and more tire options than other places nearby.

To
Review №81

Great Service!! Affordable prices! They are very helpful with assisting your needs

X
Review №82

You guys are Freekin awesome!! Great prices, service with a smile, and fast! Take it from a single mom who has been in a lot of shops, these guys are phenomenal!

Na
Review №83

I am so satisfied with the service and staff. Very professional, & Great job got my tires they saw I had the wrong size lug nuts. Guide me on buying the correct ones for my safety. Truly recommend them. Awesome job to all staff.

As
Review №84

It was Good, Fast and Good Customer Service.

Ka
Review №85

Went to have an alignment done and get a new tire. They were very quick and extremely reasonable in price. There was a complication because I have a newer car so my dashboard lights were on due to a sensor issue,but I took it back the next day and they fixed everything on the spot no charge. Well definitely be returning to them for anything to do with tires. Wonderful service and great price. Everyone was extremely helpful and nice.

Ro
Review №86

Had four new tires installed. You cant beat their price. They are fast and friendly and only recommended what I truly needed. This shop has some of the newest and best equipment to mount and balance your tires. I really researched prior to making my decision to buy and I am extremely happy with my new tires. I truly recommend this shop.

Wi
Review №87

Best tire shop, that Ive been to!.The service is exceptional, the facility is very well kept! They have a huge staff.Very thorough.

Da
Review №88

Today was my first time using the Tire Guy... And you cannot beat the price, or the quality of service. The gentlemen there I talked to was Joe, he was extremely friendly and helpful. They had my car in and out in a matter of minutes. I will for sure be coming back to this shop. A++++ Outstanding service! Thanks a lot:)

Al
Review №89

Great prices and amazing customer service! Heard about tire guy from a friend last month. He needed to replace all his tires and told me that it was the best place in town. So this month, instead of going to my usual place I decided to try out tire guy and it was the best decision Ive made this year. The price was low and the quality of my tires are great! Thanks Tire Guy!

li
Review №90

Tire guy is great I have been going here for years and they have always taken great care of any needs I have had with personal or my customers cars that are lowered or bagged. very good attention to detail and very friendly employees. I highly recommend tire guy

Le
Review №91

The service was quick and friendly the guys there seem to know you personally and always knows what is the best way to go on point with everything

Dw
Review №92

Always solid. Never any issues. Got in, got out.

To
Review №93

They told me 1 price get there they take tire off and. And 20$ more than told me on phone. Theyre not trust worthy business. Personally i wouldnt give a star.

De
Review №94

Quick, polite and a good quality and price for used tires

Do
Review №95

These guys are great & efficient

Tr
Review №96

I have experienced great teamwork, when I was there. People works together, and to make sure that youre happy and satisfied

th
Review №97

I needed two used tires for my Impala and they went above and beyond to help since my car was stuck at my house and I couldnt get flat tire off. Then when I got to the shop the worker was very pleasant (even let me use his phone charger when my phone was almost dead) and we carried on conversation the entire time her got new tires on rims and rotated the tires and the management was also very nice. Would definitely recommend them if youre looking for some good used tires.

AN
Review №98

The guys are super great. Very friendly. The receptionist needs to be friendlier she didnt speak. Great place!!

Jo
Review №99

Great, affordable tire place! I always take my tractor & trailers for tires. They are fast and friendly and definitely recommend

Ac
Review №100

The guy who owns this Bussines really rude, I do tow a customer with problems in their tires always I do take them to a different place like like likes tires or Chapin tires

Information
77 Photos
100 Comments
4.4 Rating
  • Address:630 Rock Quarry Rd, Raleigh, NC 27610, United States
  • Site:http://tireguync.com/
  • Phone:+1 919-828-4809
Categories
  • Oil change service
  • Brake shop
  • Tire shop
  • Used tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:8am–5:30pm
  • Thursday:8am–5:30pm
  • Friday:8am–5:30pm
  • Saturday:8am–4pm
  • Sunday:Closed
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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