They’ve done my nails several times and I love the results, always! They do nail art, repairs on chips (within a reasonable time frame), and quick/professional/clean service!!I’ve been many places where folks cut my cuticles or burn the nail bed with the sander and these folks never do. I’m always comfortable and they’re so talented!These nails were hand drawn by staff
I was visiting the area and someone recommended this nail spa. I was booked for a fill in, however the tech suggested a new set. I paid $110 including tip for the set and this included powder which she stated was stronger than regular powder. It has not even been two weeks and I’ve experienced two broken nails: the thumb as you can see and the right pinky which i actually had repaired last weekend at another shop. I do not mind paying, but the value does not equate to services rendered. i do not recommend. PS: if you dont look too close, they’re actually cute just not worth the money 😭
I had been long searching for the right nail tech. Oh it is like therapy. Quiet, not a lot of chatter at all, peaceful music, aroma therapy and the nail tech was so gentle and detailed. So very happy!Update: 2 weeks later I was goofing off with the kids and broke a nail. So my 7byear old and I went in to get it fixed and to do a mother/daughter date. Oh my heavens was it pure joy! Stephanie did my nails and Lindsey did my little girls nails and we just had a BLAST! My daughter said, I feel like a girl again! 😆This is our getaway spot for sure. Oh and I went in the back, its much larger than I thought and they have a great menu of services. My skin feels amazing! Every person is super sweet. Stephanie and Lindsey I think we truly bonded with!
The pedicure was amazing!!! Probably the best I ever had, is an understatement. It is my first time to this salon and please don’t be fooled by the looks of it. The salon is very clean and the area where they offer the foot reflexology and massage is super relaxingThe guy who did my pedicure is Bin. He was awesome, very patient, and the foot massage especially, was exceptionalI highly recommend this place and Bin was the best!!!
The atmosphere is very welcoming and clean. I got my nails done by ANDY he is so great. He is very professional, will do your nails with the perfect shape and size you like. I told him to surprise me and keep it classy and he did loved them. I also got my feet done and that rub down I got was amazingggggggggg.
WOOOWW! honestly coming here i have found my PERFECT nail tech everything I want or could possible ask for its done! from the nails to the toes its flawless everytime. Christmas is top tier, and extremely on trend but honestly everyone who works there is so friendly and does a really good job! Anna does really full nice lashes and takes really FIREEEE pictures!!!!the prices are really reasonable and the nails last long! The sets last a month if youre gentle
Worst place, worst experience, with inexperienced staff and faulty equipment that needs to be updated.Spa should never be listed in their name because the place the staff and their services is not anything related to a spa; furthermore, their listed services needs a name change and a price change because it is all basic.That place needs to be shut down, overhauled, while they put all their staff through training before they reopen. They do not hardly even have a good variety of polish colors.I was overcharged for a pedicure called Rose & Champagne because it was a basic pedicure that I received. The paraffin wax was applied to my feet before I put my feet in the water. While I was there 2 other people was complaining. I will never step foot inside that shop again and I do not recommend that anyone else patronize their business.#SHUTITDOWN #POOREXCUSEFORANAILSALON
By far one of mine and my boyfriend favorite nail salon. We been once before on a spur of the moment and been looking since. Their relaxation room in the back is amazing and their turn around time is amazing. I live over 30 minutes away and I will forever make the drive
The first time I came to this salon I had a great experience. Their sets were pricey ($120) but it was decent quality (so I thought). 2 weeks later the gems were popping off, the top coat was scratched from the littlest of things. And then when I go to rebook for a new set that was basic & minor design and the lady tells me it’s going to be $150. That’s 30 dollars more than my first set when this one was far more basic. Then when I text them they basically called me illiterate & said I didn’t read right. $150 for a BADIC SET IS OUTRAGES! Their quality, and customer service is not good enough to pay &150. Come to this salon if you don’t care about cost. But if you do care so not come to this scamming salon with bad manners.
Got the cutest gel nail art done here, but had to go back to fix the chipping that started 2 days after getting them done originally. After getting them fixed, chipping started again 1 day later. The gel on my entire thumb peeled off. I do not recommend. I have never had this happen at any nail salon I have been to.
I love this place! my nails always look SOOO bomb! ive been getting my nails done for over 2 years every couple of weeks and no salon ive tried all over raleigh durham and wake forest compares to this work! the shaping is really the best youll find. they take their time and pay attention to every last detail and deliver beautiful work! andy, stephanie, and joey are all amazing! the staff is always so sweet and accommodating, and respond quickly to messages! my nails will last me near a MONTH!!!! i paid $110 for the red set, $115 for the blue and $120 for the nude set (before tip). however bear in mind, i get really extra nails lol. each design is $5 and i get one of pretty much each nail every time. a classic set here wouldnt be even near $100 for a solid color or an accent nail and theyll still look fantastic. the prices are obviously higher than most places but i think its worth every cent especially because they look so good and last so long. i cant wait for my next set 🤩
Stephanie is so personable! I feel comfortable having her do my nails because she is detail-oriented and wants to make sure you like your nails. Ive had bad experiences at nail salons where the nail tech wants to get you in, snatch your money and get you out. Stephanie takes her time with you. She is sweet, normal and actually talks with you like a friend. She told me shes been doing nails for over 20 years and I respect her work. She even gave me a recipie for one of her traditional Asian dishes. You have to make an appointment here and I like that because they are organized and its not chaotic. Also, you will have just one person doing your nails and not 2 or 3 people passing you off at the same visit. Stephanie is the only nail tech Ive gone to at this establishment. I always get compliments on my nails. She does great work.
The quality of services offered here are amazing. However the lack of customer service at times is astounding. Today for instance they are supposed to be open but they are not. No sign, no message when you call no post on Instagram, google or their website. Last time I was in there were women in the back talking loudly during my entire massage portion.Plus charging for gel take off when you are getting gel polish doesn’t sit right with me either.
I absolutely loved my experience my foot massage and pedi, also loved how relaxing it was in the massage area really made me feel comfortable! ❤️ my wife also got a full set and she loved it! Such sweet people !
I’ve been coming to this salon for 2 years now. I’m really picky when it comes to nail salons and this salon never fails to provide outstanding service. They’re the best! Anna and Christmas always take great care of me. Customer service is 10/10. Heidi gives the best pedicures in the whole salon, she’s amazing at massaging and is always a pleasure to be around. Highly recommend Nail 1st 😊
I made an appointment for myself, my mom and my daughter. When I made the appointment the guy that I made the appointment with gave me a run down of the prices. Before I get there they tell me they’re short staffed and cannot do one of the fill ins I booked for but when I actually got there they didn’t do 3 of the services I booked for. Not to mention the older guy in there made a mess of my moms nails and charged $10 for a certain blue polish which wasn’t even the color she wanted. They charged me more than I would’ve paid if I would’ve gotten everything I booked for. They tend to up-charge you when you go with a group with intensions you won’t catch all the hidden charges. I will NEVER do business here again and advise others to mindful of this place as well. Price Gouging at its finest!!!
Walked into this establishment for service. I was never ever greeted. Stood in front of 2 employees who did not acknowledge me. Once I spoke and asked how long the wait was I was instructed to wash my hands. Again I asked how long was the wait. I was asked to wash my hands before I could be told an answer. I was my hands as I was requested to do and walked back to the reception desk and again waited only to be told to come back tomorrow for a PEDICURE!!! It’s 4pm in the afternoon and there were at least 3 employees whose real not servicing clients.
The guy who I was calling to make an appointment for definitely spoke enough to not book an appointment here. The customer service is horrible. No matter the case no company workers should be cursing on the phone to a customer especially when he hung up 3x while I was trying to figure out the time to go in. Never recommending this place.
I come here because its the best bang for your buck and preciously Ive had great experiences, but the last 2 times I came I was a little disappointed. The last time I was here I told them the water in my pedicure tub was cold and they didnt do anything about it. This time the gentleman who did my pedicure seemed rushed throughout the whole pedicure. When the pedicure was done and my toes were drying I had to stop him as he was walking out the door to ask him to apply a top coat.
Went as a walk in to get my feet done .. got the deluxe Pedi with the 30 minute massage and gel polish ... A tad pricy but most definitely worth it ..Nancy made me feel like a new woman learning how to walk again !!! Will definitely be returning ‼️
Received a full set from Andy and he’s my new nail tech now!! He was so patient and polite and brought my vision to life with no problems. Shape was precise as well! Loved it! 10/10 must go! Nancy also did my little girls nails and was so nice
I live in Charlotte, however when visiting Raleigh i was recommended this shop. I was talked into a whole new powder set, after only a few days- two nails broke. I paid $110 for this set and I’m truly disappointed especially that i live out of town, because i would have required them to make it right. This is just ridiculous.
All I can say is if you want your nails to look amazing go to Andy!! I always bring an inspiration picture and usually it’s a lot of designs, but Andy loves a challenge 🤩..he is also gentle on my nails some people are so very rough. I always leave saying “NAIL YEAH!!” I’ give him 100 stars ⭐️ if I could!
I love this salon! I’m never disappointed when I leave. Anna is amazing but honestly everyone there is so talented that you can’t go wrong with whoever you choose. Definitely would recommend!!
Nothing but a great experience, always. Annie continues to impress me with each visit as she completely nails my nail design visions, while putting her personal twist to each, whether my natural nails or a set. So worth the extra drive and time to get quality, great service. &&& the pedicures are pure heaven. The massage is unlike any other. I leave feeling very relaxed and like straight royalty. Highly, highly recommend this place.
Andy is the best! It’s always a great time when I go to him. Not only do my nails look amazing, but we have so much fun talking. Would definitely recommend!
Awesome!!! First time going after a terrible experience elsewhere about two weeks ago. I had the Man Spa Pedicure and a basic pedicure and the young lady did an awesome job.
Unfortunately this place will never get my business again!!! Don’t waste your time coming here… they are not professional and don’t value your time!!!
Christmas is the bomb 💣 dot com. He is the best. He always takes his time and makes sure you’re more than satisfied. I love nail 1st. Great customer service ‼️‼️
I absolutely loved my experience my foot massage and pedi, also loved how relaxing it was in the massage area really made me feel comfortable! ❤️ I also got a full set and I loved it! Such sweet people !
Awesome experience !!! The shaping, the acrylic application, the blending of the pink and white, the crystals ... just great . Also my nail tech’s name was Stephanie she was so sweet and I loved conversing with her !! Overall great experience 🥰
I love coming back to get a pedi. Best pedis in town! Highlt recommended.
This place kills it every time!!! Service is incredible and the attention to detail on my acrylic sets is wonderful. Im in love with everything theyve done with my nails so far. I highly recommend them to anyone asking for a nail place!!!
Such a hidden gem! Awesome staffs with amazing services for a reasonable price! Couldnt be happier with the set that Andy did, hes so sweet and professional! Love this place!
For what I paid which was $143 with tip and tax. I expected it to last. It lasted me a week and the nails started lifting. My design I got was definitely not worth the price. Highly disappointed.
This is the WORST nail salon Ive ever been to. I based my decision to go there on the websites information for the $30 pedicure inclusive of the products and details of the service. No products were offered, no massage or foot dryer??? After speaking to the manager he gave me 15% off! Its a matter of work ethics and principal and falsely claiming to provide services that are not provided.
This place is ok. You see all the good photos on Instagram and you’re like yesss this is it!! My first time coming here. So I get my full set..(some nails were ombré, 2 fingers had rhinestones all over the nail, then some fingers had the v-tips) I got gel acrylic. That was $140. I loved my nails but about a week and 3 days later 2 nails begin to lift...I was struggling to make it to Saturday without them coming completely off! So I went in today to get my fill in. Today made 13 days. he said I could not change the color. I would have paid for it. He took my rhinestones off my fingers then towards the end I was like..”are u going to put them back on?” And he said it’ll be extra charge. So I just stuck with plain nails. My daughters manicure lasted awhile. (Longer than my nails) so I think the manicures are better. I also wish my nail tech was more personable. He doesn’t talk to me at all the whole time.
I LOVE LOVE coming to get my nails done here!! Always with Anna!! She slays my nails every time!!!All the techs here throw it down tho, my cousin also comes here and she gets hers done with Christmas, zhe’s also does amazing work!!! Definitely want to book in advance with them, they get booked fast!!
I started coming here cause of my granddaughter who gets her nails done by Christmas and she’s always flattered and in love with her nails. I started going to his sister anna who always does an amazing and makes the experience fun they both are great and know how to make you feel right at home
Nail First is great, I love going to Andy he is so amazing at what he does I have went 3 weeks with no lifting! He does AMAZING WORK!! He is so PROFESSIONAL!! And anything I ask him for he makes happen!!!
Ive been going to this nail salon for more than three (3) years now, and Anna never seems to amaze me. The new shop looks GREAT!! The pedicures are luxurious and a must! Mani and pedi is a wonderful combo, not to mention nail designs for all and any occasion. So once again, I am promoting my nail salon, I promise you will NOT be disappointed!!☺
I like the pedi and massage, but space has now gotten too crowded with stations barely anywhere to sit. Also has a much stronger chemical odor. It wasnt like this when I was regularly going in the past.
Probably one of the worst paint jobs I’ve ever had done on my toes by Tony, I went home and took the polish off because it was so awful. My nails are alright I guess. I was hoping to get an all in one salon instead of going to two different ones for my nails and feet. Oh well. I’ll definitely keep looking.
I really love this saloon it’s so soothing. They do such quality work. I haven’t had a bad experience. Keep up the great work guys.
I got my nails done by Andy. He was really nice and funny and did my nails really pretty. He was very professional and kept a conversation. I would definitely come back!
Andy makes sure the details on my nails look exactly like the pictures I brought in. The shop is very clean, and the music is relaxing. Best spa in the area.
I give Nails 1st five stars. Nails 1st did an excellent job on my nails—STEPHANIE, in particular. If you want a professional job done on your nails, ask for Stephanie. It is evident that she is well experienced. Also, the nail salon is very pretty, clean and sanitary, and the employees are cordial. The owner is very friendly which makes you want to come back.
This place doesn’t much even deserve 1 star! My family and I came here while visiting in the area and I must say I have never in my years of living received a full set at such high price and the quality be so poorly finished! Not only did my nails completely LIFT off not break or crack in half but yes lift off but they came off 4 days later! I reached out to notify the manager and a man who claimed to be the owner stated that it’s my fault my nails broke and I quote “it was nothing he or his staff will do about it”. We have contacted the NC Board of Cosmetic Arts, however, I would highly advise against this place! Do not waste your time and/or money with these rude money hungry people!
I was recommended by a friend and have now fallen in love with nails 1st my friend goes to Chris while I usually go to his sister they both are amazing definitely a great place to go and so professional
My go to nail tech is Andy!! He’s amazing and loves to get creative. However, all the nail techs are really good. It’s worth the investment every time. The pedicures are so worth it too!!
Anna is the sweetest!! She really goes the extra mile to make you feel comfortable and ensure that you are satisfied. I needed a repair and not only did she fix my broken nail, she also touched up the French on my toes.
Terrible unprofessional service. No customer service at all. I asked them to fix the crooked nails they put on me and fix the nail color instead they gave me an attitude and raised their voices at me.This place is expensive and rude. This place is Hostile. I asked a technician to please let the manager know of the issue she was very friendly and then I hear her translate the issue in their language to her manager but when she translated the issue I noticed how she raised her voice and then they came to me very upset with attitude and denied to correct the issue. I have reported them to the Better Business Bureau.
The BEST pedicure you’ll ever have! I always have a wonderful experience.
The ultimate definition of self care. I highly recommend!
ANDY is the BEST! Nice friendly and fast! My nails last 3 weeks before I need a fill. LOVE this place! The BEST in the area!
Nails 1st has always been good to me and has an amazing mood polish Collection, Chris always makes sure that I’m comfortable and already knows what i want as soon as i come in
I’ve been going to nails 1st for over a year now, my nail tech Chris never disappoints and is always very professional. With covid they have made many changes and continue to make the environment a very safe and welcoming place I definitely highly recommend nails 1st
My experience is always amazing, christmas never fails to exceed my expectations and I’m always getting compliments on how great my nails look i never hesitate to recommend Nails 1st
I got a fill in on Thursday and this is what my nails looks like by Monday. $50 only for them to look like this four days later. This is the salon that I have been going to however there was someone different doing my nails this time. As she was doing my nails there were several things I was displeased with. However she was able to verbalize to me that her English was not that great so it was hard for her to understand what I was asking her to fix before she even finished. At one point one of her coworkers even came over to help explain to her what I was asking her to fix. When she finished I made it known how displeased I was with my nails and all they did was fix the polish, but that didn’t change the fact my nails were done poorly. When I called yesterday to let them know the condition of my nails all I got was a “sorry and we had a talk with her” that’s great but it doesn’t change the fact that I was provided poor quality service. I was extremely nice and respectful, as they were as well, but I just wanted my nails done correctly. As I’ve stated before I’ve been going to this salon with no problems so they should know if I’m speaking up something is truly wrong. But nonetheless it was a waste of money and it’s safe to say I won’t be returning to this salon.
Andy is the best!! I found Nail First while looking for a salon because I’m new to the area!! I saw the work of all the nail techs and was impressed with everyone’s work!! I was able to get an appointment by chatting with them on IG!! I came in and Andy greeted me with the best energy ever and has done an amazing job with my nails each time I came in!!! If you looking for a salon you have found the perfect salon!!! Book with Andy he will do a perfect job everytime!!
I just moved to the area and I called to make an appt, who ever the guy was that answered the phone was very short and rude. He hung up on me as I was talking. Very unacceptable. I will never spend my money in this establishment.
Love my nails by Andy! He is always so fun and kind and creative. He’s the best!
Foot spa is definitely the highlight here. This place is highly focused on relaxation and created a great atmosphere. I was not as thrilled with the 💅 service, but I will be returning for more foot focused treatments 😊
I’ve gotten to know the team a bit and I really like their professionalism especially during this pandemic. They’re a really amazing group of people. I’ve gotten pedicures and manicures from them and they’ve all be outstanding. I like their enthusiasm and the price isn’t that high either which is a plus. I also like the fact that it’s appointment only now because of the pandemic. If you don’t come here what are you doing?? Lol
I live in Phoenix but always make I wait until I get to NC to get my pedicures specifically from here! Best pedicures ever!
Worst nail salon in Raleigh not to mention unprofessional and filthy! Nails broke 2 hours after leaving this place despite my husband paying $200 for only a full set! Stay far away from these scamming cheap rude people! I’m sure the board will shut them down soon!
First of all these people are so very kind the moment I enter the salon I felt like I was at home, the lady who did my nails took her time she was patient with me even when I was indecisive on what color I wanted for my nails she worked with me until we find the perfect color for me. And the guy who did my toenails he was so so so kind he took his time he did what he had to do and he made sure that it was to my liking. If there’s anything I got to say about this nail salon is that they are awesome !!!!!! Thank you for the service I’m so coming back ❤️❤️
Nail 1st is always a good choice to get my nail and pedicure done. Love the atmosphere and how friendly they are. I always have a good time whenever I come there. Annie has done my set lately and I absolutely love how my nails came out perfectly every time. Come and enjoy yourself y’all.
Will not return. Most expensive salon Ive been in. Had a pedicure and they werent allowing polish...only gel but had to pay full price. Not doing any waxing. Few comprehend English and have only had 2 pleasant experiences here
Went last week for a fullset and all of my nails either lifted or popped off. Save your money
Absolutely love my nails....I am very rough on my hands dealing with work so when Anna does my nails exactly how I like, I dont even hesitate to book my next appointment. Definitely recommend!
Zen! Always friendly and professional. Nails last a long time and look great every time. Before I leave the salon I am receiving compliments. Ana is the best in the area. I’ve been coming to her for 8 years. 🖤
I have been going to this salon for two years and it is by far the best in Garner/Raleigh area. I have no complaints. The staff is great, very personable, professional, courteous and timely.The salon is clean and relaxing.I moved here from Maryland and tried a few other places they can’t touch Nail 1st.You won’t be disappointed. Don’t believe those that have posted bad reviews.
My vacation nails were amazing!!
Nail 1st is the Best nail salon out there! My nail tech Natalie is Great! She is a perfectionist and will make sure your nails look Fabulous before you leave. If you ever doubted this place...dont! Go in ask for Natalie and let her make your hands beautiful! I promise you will not be disappointed! :-)Michelle
Very relaxing environment and they give the best pedicures/massages. Stephanie did great on my nails
Anna is the best..she does exactly what you ask for!!
Christmas and Anna did an amazing job with my nails. I came in with 2 of my friends and we have such a fun time and lovely experience here! They give you exactly what you want and more. Would highly recommend this place 😊
WORST NAIL SHOP EVER!! TOO MANY BOYS WORKING MY NAIL CHIPPED FEW DAYS THEN THEY TRYING TO CHARGE TO FIX IT! I DO NOT RECOMMENDED GOING HERE
Today was my husband and mine first visit and let me tell you as soon as we walked through the door we knew we made a great choice!Warm greeting. Super clean. Menu of services explained in detail.Pedicure was exceptional and the foot massage was beyond words!We will definitely be back!!!
Just had my first gel fill with a design and let me tell you...Natalie is amazing! I have been searching for my nail home since I’ve moved to Raleigh and I have finally found it! Nail 1st is a little bit of a hike (25 minutes) but totally worth every mile! Run, don’t walk to get your nail done...ask for Natalie!
I usually only go for a pedicure which they always do amazing at. I decided to get artificial nails for the first time there & Stephanie did an amazing job. She was also very friendly the entire time. Will definitely be booking again for a fill in.
Highly recommend Andy! The best in town!
Stephanie is absolutely the best nail technician I have ever had. Her work is very detailed and refined. My nails never chip nor lift in between fill ins. I would definitely refer her without question.
I love this place! Anna is the best! She accommodates my schedule and always takes great care of me. I always get compliments on my nails! The pedicure is so relaxing, the wax bag was something new I tried. Wonderful!!!!