With one phone call I was able to get all the information I needed to start my services. The whole process was not complicated at all and the people there walked me through everything. This non-profit consumer credit counseling service took all the headache out of my debt. I receive a receipt monthly that shows all the payments and to who it was paid to. All my money is accounted for and I really appreciate that. I highly recommend as they are an A+ rated company for debt consolidation in the Raleigh area.