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Ernie Lees Service Center
4009 Mitchell Mill Rd, Raleigh, NC 27616, United States
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Ernie Lees Service Center

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je
Review №1

They went above and beyond! Service manager was honest and explained everything in detail. Got me in faster than expected. Even did diagnosis for Free! Saved me over 100+. Will never take my truck anywhere else for routine maintenance. Highly recommend!!

Ta
Review №2

Love them! Very honest and great customer service (which is hard to find these days). They appreciate their customers and we are treated as people and not just a number. My 87 year old mother goes there and they sold her tires at a reasonable rate and didnt take advantage of her.

Ma
Review №3

I was broken down in the middle of the road and one of there trucks happened to be driving by. The gentleman stopped ask if we were okay and ended up towing it for me and for really good price. I really appreciated the help and how nice the driver was.

Kr
Review №4

I just moved to the Raleigh, NC area and of course I needed new tires and a wheel alignment ASAP! My co-worker praised Cameron and his team at Ernie Lees, whom she has been going to for years (and wont go anywhere else). They have great tire prices and everyone is so nice - I felt like a guest in their home. Cameron, E.L, Teresa and their entire team went above and beyond for me; I was out the door in 2.5hrs as a walk-in! So besides having wonderful service, superb pricing, and lightning fast turnaround time, the shop itself is so cool! Its a working gas station and an auto repair shop - I had a drink and some snacks as I waited, all while working remotely on their free WiFi! I will definitely bring my car back to Ernie Lees next time I need any auto repair service!

Je
Review №5

They are a top-notch service center. Im a Raleigh native and me and my family have always used Ernie Lees. I would recommend them to anyone. They are awesome!

Ma
Review №6

Such a great 1st experience. Very fair prices, quick service, & kind employees. This will be our go-to place moving forward.

An
Review №7

After five days of having the car in the shop, no substantial work had been completed. I ended up picking up my car before any repairs were done because it was taking so long. I understand that you might have a lot of jobs, but I would have preferred that you tell me in advance that Id be waiting more than a week so I could take my car elsewhere.

Ch
Review №8

They were busy, but got me in and out for an oil change in a little less than an hour. Didn’t have to deal with any kind of hassle or upsells. I’ll be back! 10/10 would recommend

Ma
Review №9

Ive driven by this place many times, as I live close by, but had never stopped here before. I ordered tires online and this place was the closest installer listed, so I had my new tires shipped here for installation. I was very impressed by how fast they were, and the price to install 4 tires was very reasonable and cost less than I thought it would. I think Mr. Ernie Lee actually came out and chatted with me for a few minutes. He was a very friendly guy. Ill definitely be coming back here in the future when my car needs servicing again.

Ri
Review №10

My engine light was on. They opened the hood. Messed with a few things. Fixed it and didnt charge me. I use them for everything I need done to me car. They are fantastic.

Ma
Review №11

I’m always treated with respect and kindness here. The staff does and phenomenal job in a timely manner. I use for both of my vehicles.

Je
Review №12

The best in town. We bring all our cars to Ernie for oil changes, breaks, tires. Highly recommend. Always friendly and convenient.

Da
Review №13

Great shop. Reasonable rates.

Ju
Review №14

Fabulous place that has been a community staple for over 40 years. Employees and EL are honest and very helpful. I feel very safe going their for inspections, tire problems and other issues.

LJ
Review №15

Needed air in my tires (light came on that one or more was low) I pulled in, the young man checked and filled all my tires at NO CHARGE! This place puts the S in service. Thank you :-)

la
Review №16

I would not recommend this place at all it’s right across the street from where I live so that’s why I even Attempted this placeSo I was trying to get some stuff done on my grandmas carAnd I contacted the guy that works here 6 times nowHe tells me every time that he would get me a quote and call meRight back then when I contact him he basically says heForgot about me. Today was my last attempt I guess theyDon’t want my money because I’m not white oh well was going to spend money here on future needs on all four of my vehiclesIf things had worked out I sure tried.

Ma
Review №17

Great service. Good people.

Ch
Review №18

This place is awesome. They always do their very best to help you out and do a great job. I’ve been there numerous times and they have saved me a lot of money either by less cost over all or by simply finding the the TRUE underlying problem was something small. I don’t live as close to this place as I used to but my you bet I still bring my cars there as long as their still standing. GREAT SHOP!

ji
Review №19

We have brought all of our vehicles here for several years for regular maintenance and repairs. They have always been very quick and reasonably priced. You can tell they are very experienced, honest and serve with integrity!

Do
Review №20

Very professional business, Mr. Lee will keep you laughing and in good spirits.

Je
Review №21

Replaced a battery clamp that dealership wanted $800 to replace entire battery harness. Good people at E .L.s

Me
Review №22

Quick and friendly. Took my car in for an inspection. They were extremely fast, friendly, and didnt try to sell me on any additional services even though there is plenty of minor fixes they could have suggested. They are our new go-to mechanic.

Ro
Review №23

Such a nice group of people working here. Its not brand new and shiny but the staff inside and outside in the shop are professionals who make you feel like family when you come there for service. We went there today for 100 gallons of diesel and a cold drink and some interaction with the old timers and we werent disappointed.

SA
Review №24

Always go there for all my automobiles needs.

Fu
Review №25

When I first moved to the Raleigh area, I came across Ernie Lee’s garage. The prices are fair and a pleasant atmosphere.

Te
Review №26

Good people. Always Fair. Theyve always been able to fix any automobile problems Ive had. The epitome of the local service station.

An
Review №27

Good, quick service.

Te
Review №28

Getting busy. But Mr. Lee is always kind and courteous. He does what it takes to keep you from walking

ko
Review №29

Got my truck running right again with ruining my bank account. Thanks a lot!

Sh
Review №30

Great people, honest prices!

Jo
Review №31

Fast and friendly service. Truly one of the last operating gas stations with a working garage. Ive had them do everything from inspections to carburetor rebuilding to brake jobs. All without complaint and priced within reason.

Ra
Review №32

This is the only place that I take all of my vehicles to. Great people & great prices. They guarantee all of there work & go the extra mile to make sure that the customer is happy with their service!!

fr
Review №33

Very helpful wa and fast

Re
Review №34

I ran over something and blew my tire right on my way to get gas. Ernie Lee changed it within minutes and sent me on my way! Needless to say, he has my business forever now!

Hi
Review №35

My family and I have been bringing our vehicles to ELs for years. Each of the employees weve interacted with has been fantastic. The prices are beyond fair, and the kindness and communication provided to the customer are things that just arent found many places nowadays. Just good people!

Ju
Review №36

Great place! Honest, friendly, knowledgeable. I will return.

Do
Review №37

Fast and professional. Very pleased.

Fr
Review №38

They give you a warm and welcoming feeling....

Ra
Review №39

Excellent service very, very friendly fair price

Jo
Review №40

I highly recommend E.L. and his crew for a major repair. I had my 4wd rear end replaced there. Very expeditious service considering whats involved in doing that. Had my truck back in a week. Honest and affordable and 2 thumbs up for the old fashioned integrity that experienced.

Ka
Review №41

Our tow guy was great even working with Gout!! Give this man some time off to get better!!!

Ro
Review №42

EL and his crew are so thorough and professional. I recommend them to everyone!

Jo
Review №43

They are always sk nice and pleasant to work with!!

Zb
Review №44

Fair prices, excellent service. Very honest people. Love this place. Dont waste your time going to a franchise to fix your car. They will be truthful and not rip you off! A+++++Highly recommend.

B
Review №45

Ernie lees is awesome!!! Great mechanics and they are reasonably priced and fast.

Ro
Review №46

No one ever wants to have to take their car to a mechanic but when you do need to go to one, Ernie Lees is always where I want to go. I have used their towing service, Ive used their inspection services and Ive used their mechanic Services. They have always been kind, fast, and polite. When my vehicle has needed something that is not something that they do in their shop, they always have had a recommendation for another Local Company.

pa
Review №47

Just a mile down my street and he/staff are always present to lend a hand or give good car advice.

An
Review №48

We have appreciated this service station for 20+ years now. Mr. Lee is always around and so helpful giving wise auto advice and really just a nice person. They do fabulous work here, top notch, but reasonably priced.

Ja
Review №49

Love going here for my auto mechanic needs. The staff is super friendly and helpful. Plus the prices to get your cars or trucks are reasonable.

Di
Review №50

Always honest work at a good price. I can trust them vs questioning if I’m being oversold at a dealership.

C
Review №51

In and out! Good service!!

Ch
Review №52

Perfect country store. Has a lot of services you wouldnt find at stores like Circle K. No one there is in a rush but they will take care of you.

Sa
Review №53

Excellent service. If you want a mechanic you can trust come here.

Ro
Review №54

Great service

to
Review №55

I take both my cars over there and wont go nowhere else. Great price reliable a honest service.

Si
Review №56

Ernie Lee and his family and staff have always been super to do business with.I consider myself very lucky to have a top notch mechanic so close by.E.L. always has time to say hello and makes sure to explain whatever he’s done to fix your vehicle.Honest,reasonable,reliable service.

Ja
Review №57

Great service

Sa
Review №58

Quick service

Je
Review №59

Great place to have your vehicle serviced or repaired!

Cl
Review №60

Best price on oil changes!

Fe
Review №61

Great service with minimal wait time.

Mi
Review №62

It’s always nice to have a place that’s gonna treat you like family. I have always received quality service and they are an awesome company.

GE
Review №63

I am glad that I found Ernie Lees I use them for just about everything on my 2024 Chevy Cruze. They tell you the truth about repairs.

Ka
Review №64

Extremely reasonably priced! Excellent and thorough staff - the best mechanic Ive ever had! Oil changes, replaced control unit for air/heat, new tires (smooth ride & no hydroplaning), broken passenger mirror, brakes...the list goes on! Theyve done it all on my 2005 Buick; it runs better now than when I first got it in 2010. I cannot brag enough about Ernie Lee and his staff!

Wo
Review №65

Great customer services

Je
Review №66

This place is incredible. I’ve been coming to them for more than 10 years and I’ve always had excellent service. The people are very honest and offer reliable repairs that they stand by. I have recommended them to anyone who will listen. If you need a great repair or simple maintenance I strongly recommend coming to Ernie Lee’s.

Jo
Review №67

Been taking my families cars here for years. All the staff is friendly and honest. Not too expensive either.

Ro
Review №68

Always a great place to go for the services you need.

Os
Review №69

Always up front and honest.

Te
Review №70

My son took his car in for a second opinion after getting a price from another business and not only did they beat that price but told him that two of the items that were on the estimate from the other company were not even needed. Its hard to find that kind of honesty and professionalism and my entire family will never take our cars anywhere else. I highly recommend Ernie Lees!

Ka
Review №71

Luis the tow truck driver makes you feel completely comfortable riding with him. I have used them twice now. I will only use them going forward

Ju
Review №72

I went mid-morning for safety and emissions. I was in and out within 17 minutes! Fast service and fair pricing. Im happy.

Ta
Review №73

Jose is the best as far as the lady that answers the phone for tow she is a little abrasive as if you are lucky to have her do you a favor and need a tow.

Vi
Review №74

I have been using Ernie Lees for over 30 years when Ernie was running the show with his son EL who is now in charge. This is the most honest and hard working place you will ever go. This is the way gas stations use to be where you drove over the cable, the bell rings and someone fills your car up, wipes the windshield and checks the oil. They have changed our oil, done brake jobs, inspections, ac repair, tire installation and rotation, and many times towed failed cars. When I have a service done I dont even ask how much it will cost because I know I will be done right.

Fr
Review №75

Competitive price. Work done sooner than promised. Bill was exactly to the penny what was quoted on the phone. 5 stars.

Ja
Review №76

Ernie Lees is a great place to get your car inspected! Quick and excellent service!

ma
Review №77

Always great service at fair prices

Jo
Review №78

Excellent service and quick

Li
Review №79

The only place I will take my car .

Ki
Review №80

Luv Ernie Place Great Work

Na
Review №81

The folks at Ernie Lees are friendly, honest, and always willing to help. When I called to check on my car, they knew exactly who I was and were willing to help me out when I needed low-cost recommendations for an auto body repair shop after our wreck. If only the service center were closer to Raleigh, we would go in for every little oil change!

Si
Review №82

Erie is a very friendly guy, he listens and very respectful.

Gi
Review №83

Excellent and very friendy service! they fix my tire very fast!

Al
Review №84

Found my new go to mechanic! I met Cameron and he was very friendly and honest. Didnt try to sell me anything that I didnt need unlike some other places I know of. Definitely recommend this place to anyone looking for a trustworthy mechanic.

Ra
Review №85

Absolutely love this company. I have been going to them for years. Everybody is always so friendly and they dont overcharge. Very honest and goodhearted people. I would recommend anybody to these lovely people!

Bi
Review №86

This place is very friendly and courteous and they do honest work.

Sa
Review №87

I have been going to Ernie Lees for my automotive repairs since 2004. I have owned 8 cars of various ages during that time, and they have always provided me with quality work at a reasonable cost. I would not hesitate to send anyone of my friends or family to this establishment for ANY repair. Thanks Ernie Lee and Cameron!

Gr
Review №88

I live close by to Ernie Lees and regularly take my care there for oil change and inspection. The owner is a very nice, honest guy. Every time I go there service is fast and high quality. I never felt like somebody was trying to take an advantage of me.

Rn
Review №89

This good local place to fix your car, I do trust to fix may car, hones people.

Ka
Review №90

Honestly the most patient, kind and helpful group of people! I have brought both of my vehicles here on multiple occasions and they have been nothing but prompt, professional and total gentlemen. 100% recommend.

Ch
Review №91

Always service with a smile. Always have those hard to find things. In and out at the speed of light. Super great people!!!

Lo
Review №92

Ernie Lees is the best around. My whole family has been going here for years. I trust no other mechanic. Am driving 40 minutes from Cary this Saturday just for an inspection and oil change. 11/10

La
Review №93

Small friendly local automotive shop. Ive found their service to be honest and trustworthy and go there for all more general car issues. More complex things like transmission work isnt what this shop does.

Mi
Review №94

Very bad location i stay like three hours to do inspection to my car they are very lazy don’t lose your time and money and go there

Mi
Review №95

Real down home service

Ma
Review №96

Great customer service. Treat you like family!!!!

Gl
Review №97

This is a great addition to the neighborhood

Mi
Review №98

The customer service and friendly atmosphere are second to none.

Ca
Review №99

Ernie Lees does great work and takes pride in it.

Sh
Review №100

Ernie Lees gives you that family feeling. The service is great and the prices are reasonable. Honest mechanic.

Information
7 Photos
100 Comments
4.8 Rating
  • Address:4009 Mitchell Mill Rd, Raleigh, NC 27616, United States
  • Site:http://ernieleesservicecenter.com/
  • Phone:+1 919-266-2506
Categories
  • Auto repair shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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