It may be 2021, but to Bilodeau its 1971, or 1951 or 1921...you get the picture. No electronic rent submissions - old fashioned check only (fools would get money faster if they accepted electronically). They waste hundreds of pounds of paper mailing useless letters. Then the actual properties are gross. Carpets that stink, rotting wood, bugs, mice, filthy grounds. Their maintenance team look (and act) like bums and ex-convicts. Crab grass for front lawns. The rental agent is a shifty used-car salesman type. This property mis-management company takes zero pride in what they do. How embarrassing to have your family name attached to all that.

Best rental experience ever!Everything went so smoothly and professionally including move in, maintenance, move out and security deposit return.I will definitely miss 428 hope at, and Kevin. Because he is the one who helps us a lot by simplifying the process, and giving prompt and polite response on our requests.100% recommended if you are thinking about moving to providence, RI.

I have lived in a Bilodeau apartment for 7 years. It was clean quiet, and comfortable. The office people were polite and helpful, the maintenance requests were taken care of as soon as possible. I was sorry to leave.

Bilodeau is awful. They don’t form positive relationships with the tenants. They want to nickel and dime you, even threaten eviction (currently illegal) then offer zero services in return. They have an outdated ‘us versus you’ mentality. They don’t even accept electronic payment! With so many other agencies to rent from, not to mention individual landlords who you can get to know and trust, why bother with these clowns?

The property management company has a very slow response time if you have problems... When you do have a problem they do the very minimum to fix the problem. Please do not rent from these guys. They dont care about the tenants. They never answer their phone and when they do reply they are very rude.

Horrible service and they don’t clean the building. Every apartment has bedbugs, mouse and rat. I bought the new furniture and threw the garbage because of bedbugs.

Worst property company ever ! If you’re thinking about renting any type of property with them I’m screaming DO NOT DO IT! If you don’t listen to my warning please for your own sake make sure you get everything in writing.Currently contacting a lawyer in order to deal with his property company.Before even moving into apartment I told Kevin (property management agent) that I had a service animal . I was told multiple times that would not be a problem. I told Kevin I needed a very quiet place, I was assured it was extremely quiet. When I looked at apartment I was assured that everything would be fixed and new prior to my move in.Move in day came and there was men in the apartment working on it. They had started the apartment that morning (did I mention I waited two months to move in due to “repairs”)I didn’t have a shove or dish washer for the first two months I lived there.First night I realized this is a far from quiet property. Constantly people in and out ; people hanging out on the stair case. One of the other tentants breaks the door locks constantly so he doesn’t have to open door for people they can just walk in. If I wanted to deal with that I would have moved into public housing.I’m constantly receiving letters from the office stating I’m voliating my lease agreement and I have to personally go to the office and show them text; pictures etc proving their wrong. It’s a constant hassle.In conclusion DO NOT RENT from this scum lord company !!!

They do not care about anything even when you have file complaints to them for more than a freaking year.

Do not rent from Bilodeau. They will steal your money and rip you off. They are only good at one thing: being professional liars and scam artists! You have been warned!

Horrible people, horrible customer service. Can you imagine the ceiling fell off??I was just lucky to notice it and get out before it fell off.They Just saying no big deal, you were not getting hurt. Bruce said: If you want to find a lawyer, just get a lawyer.Dont rent from them

They dont deserve any stars. The maintenance service was usually very slow in terms of serious problems like leakings (it took almost three months to fix the problem, after I filed the case to the Providence city hall). The worst part is their agent and the manager. They unfairly charged me of the early termination fee and a partial rent, which was caused by their agents mistake--even though I found a replacement to take my lease over (I even consulted this situation with a lawyer). Bilodeau wont definitely be my choice from now on.

Horrible customer service. Misleading/ conniving leasing agents. They tried to make me pay first, last and a security deposit (which is illegal, but because of my ethnicity I think they thought they could get over on me), until the gentleman, who I believe was some kind of European exchange student realized my occupation was also a property manager. The actual leasing lady( I forgot her name) was horrible. After she tried to unsuccessfully reinforce the rental deposit requirements, she then tried to tell me I would have to wait 7-10 business days for the return of my initial deposit of just the first and last months rent. I explained to her in the most professional way possible that Channel 12 news would love to hear this story... needless to say my deposit were ready for me to pick up by the end of the business day. Horrible people and horrible company.

I have emailed and called twice about an open apartment I was interested in and never received a response. Horrible customer service!

Poor customer service, maintenance does not fix issues.

Great property managers

They are AWESOME!!!