Today was my first visit with Dr. Lee at Timber and it was a great experience. She and her team took the time to talk me through every step of my new patient cleaning visit, and listened to me when I had questions. The vibe was very relaxing throughout the cleaning and the interior of the office is very clean and well decorated, feels more like a spa than a dental office. I’m looking forward to future visits there and would recommend anyone looking for a relaxing, comprehensive dental experience to try out Timber.
Love Timber Dental Downtown! Heidi, my hygienist, took her time with the cleaning. She explained everything as she went along. Gentle and careful. Dr. Eid examined my teeth and had great suggestions for continuing care and keeping my teeth and gums healthy. All the office staff was friendly. Timber Dental is the best!!
Awesome experience. Quick painless well explained. Thanks for helping out.
Like a few other reviewers, I have not been to the dentist in quite some time due to a lack of coverage. I am lucky to have good coverage and a relatively low amount of anxiety when it comes to the dentist, but I can, with 100% confidence, say that if you are at ALL worried about going to the dentist, you do not have to be afraid here.The scheduling process and form filling was all extremely streamlined and can be done online before going to the office. The office is super welcoming aesthetic wise, and the front desk staff is super helpful. The dental assistant was absolutely fantastic and let me know every step of the way what he was going to do and why, and Dr. Eid had quite literally the best bedside manner ever. What I can really shout out is the fact that they actually explain to you what they’re doing during the check up, why they’re doing it, and they walk you along step by step so you actually know what’s going on inside your mouth. There was no rushing, no assuming what you wanted, and the care was compassionate from front desk to check out.Honestly can say I can’t wait to be back again!
Heidi was my hygienist this time around and is fantastic! I always have a little anxiety at the dentist because…it’s the dentist! She has a great personality, is friendly and puts her patients at ease! And Dr. Eid is also amazing!Also as a female it is refreshing to see a female hygienist and Dentist. The whole crew here is amazing and glad I stumbled upon this practice!
Very friendly and competent staff. Convenient location. I had a tooth emergency and was seen the same day. Will be returning for tooth extraction.Dr. Sharifah Eid and her assistant were both warm and welcoming and put my anxiety to rest.I highly recommend Timber Dental.
What a great place. Great people. Very kind and explained everything so that I didnt have questions an hour after I left. I felt as though I was the most important person to them.. They even welcomed my puppy.. Fresh looking, lovely office. Thank you Dr. Eid and staff.
Super easy to get in for an appointment, incredibly friendly and helpful staff. Nice to have the TV on the ceiling so the dentist can go over your x rays with you, and also to watch something on TV to distract from the dental procedure! Everything was great.
My first dental experience here in Portland and i couldn’t be happier! Very knowledgeable, professional, happy group of people. You know they love their job and want your teeth to be healthy. Thank you so much for such a great visit! Best one ever.
Quite literally the best dental services I’ve ever had. The staff at the Downtown location are incredibly kind and really make sure to take the time to confirm your comfortable throughout the entire appointment. I just had a filling replaced (something I’ve had done many times at other dentists) and the dentist waited extra long to make sure I was properly numbed and when I said I still had a slight bit of feeling she gave me another injection to make double sure I didn’t feel any pain (something that other dentists didn’t do, they just let me be in a mild amount of pain). Add in these cool suction mouth shields that help you keep your jaw opened without fatigue and automatically suction your saliva away so you aren’t drowning in your own spit and TV’s on the ceiling with Netflix and it was a nearly painless and mostly comfortable experience that kept me distracted instead of focusing on the work being done. If you’re in the market for better dental care I recommend Timber Dental wholeheartedly and can’t imagine going anywhere else anytime soon.
Really loved the feel of the office (downtown), it appeared very clean and the TVs above you are a nice touch! I was a new patient almost 3 years overdue for a cleaning (whoops) and they were very kind about what we need to do to get me back to ideal oral health and keep me there. All of the staff were very friendly and explained everything in detail. The staff approached me in the room about cost which felt private and respectful. The goodie bags they give you when you leave also have really awesome additions Ive never received at any other office before. Overall, wonderful experience - feeling really good in my choice to come here!
Friendly staff, nice office. Was able to make an appointment on a short notice. Id come back.
This was my first time to Timber dental. It was really easy to schedule an online appointment for an Emergency visit. The communication was really good, and clear. I feel like I received too many texts for my personal preference, but I also understand this can be helpful for others. It was very clean, modern, and everyone was very friendly! The dentist was authentic and easy to talk with. We made a good and easy plan. I actually look forward to going back!
I haven’t been to the dentist in some years due to no insurance. Was very nervous for this checkup. Everyone on staff was professional, friendly, really knowledgeable and led me through my exam and cleaning with easy to understand language and explanations. No guessing on care, straight forward and honest dentist. Loved my experience and so excited to have found a solid dentist and dental office to take care of my teeth moving forward! 😁
Downtown timber dental has been my best dental experience yet. I’m not a big fan of the dentist but that place is awesome. Everyone there is so friendly and kind. Dr. E is the best too! I highly suggest you check this place out. Plus you get to watch Netflix when you get your teeth cleaned.
I cannot recommend this dentist enough!
This was my first time at this office and I had an absolutely wonderful experience. It was very clean and organized and everyone was so friendly. Dr. Sharifah is so sweet, thorough and comprehensive. She walked me through all the steps of my detailed treatment plan and answered any questions I had with grace. The dental hygienist was so bubbly and nice. I’m very happy to have found this spot!
Had an awesome experience with this dental office! From the front desk receptionist, dental assistant and the general dentist all were very friendly and knowledgeable. Had a crown and a cavity filling done and was a bit surprised when the office called to make sure I was feeling OK after my visit. Such a nice touch!
Great service and people. Best trip to the dentist I can remember.
Timber Dental is the BEST dental experience weve ever had. The staff is polite, friendly, professional, knowledgable & efficient. Prices are reasonable as well. We love this place!
Had an absolutely lovely experience at Timber Dental. Every single person I spoke with was kind and helpful, and they helped me assess what procedures I needed while respecting my intelligence and personal situation all the while. One of the best dental experiences I’ve ever had.
This is the best experience with a dentist that I’ve ever had. They’re very thorough, kind, and follow up with you afterward. Strongly recommend!
I have had some of the best dental experiences with Timber dental. They are detailed and compassionate in their work and walk me through everything they are doing step by step. On my first visit, they walked me through each tooth via camera and helped me better understands the facts around dental hygiene! It was the most thorough, educational experience. I used to put off going to the dentist because how unpleasant it was, but not anymore. I feel like I’m visiting friends!
I went to the Burnside location and had Heidi who did a great job with deep cleaning. Learned a bunch
I’ve had horrible experiences at the dentist . Horrible!!! Dr. Edi and the techs were absolutely amazing. Even the receptionist was welcoming, which was extremely calming. My exam, my cleaning and my cavity fillings all went well. Of course I was nervous, but everyone knew about my anxiety and did everything to ease my nerves. Dr. Edi and her staff were great!!! I’ve never been comfortable in a dentist chair. I never thought that was a feeling I would ever have, and I had it!!
Professional, kind, and organized. I absolutely loved Dr. Eid and the accompanying hygienist. Both were lovely and put my fears of dental work away. I can’t wait to make this my home dental office.
I had an emergency on my first day at a new job. From the beginning they were amazing. They explained the situation and the procedure so I could understand. Ive never had a dentist appointment like this. I am grateful to have found them when I needed the help
Treated very well, feel I got the best treatment I could have gotten, I was on vacation and got a bad tooth infection. so glad they helped me. THANK YOU.
Great team ! Very friendly!! Best dentist experience I’ve ever had
This was hands down the best dentist experience I have ever had! I normally am really nervous at the dentist, but the staff at Timber Dental went out of their way to make sure everything was comfortable and I could do everything at my own pace. They even have TVs on the roof to watch if you need.I would recommend the staff at Timber Dental to anyone looking for quality care and quality people.
Very friendly, patient and helpful staff all around & a comfortable, not overly clinical, atmosphere and if you’re as terrified of dentists as I am this is important. The billing/scheduling person explained everything and helped me work through different options to maximize my benefits. And she have me a teeth whitening kit to see if I like it before I make my decision about purchasing options!
Awesome experience here! Looking forward to coming back. They had a video of the galapagos islands playing while I had my teeth cleaned. ;-)
Had a great first visit. Staff was very friendly and made sure to help me understand every bit of the process from reviewing the X Rays and photos to creating a treatment plan and reviewing my costs and insurance coverage. My cleaning was gentle but effective. I would definitely recommend this office to anyone looking for a new dentist!
My first experience at Timber Dental’s downtown location definitely exceeded my expectations. The space is clean, modern and super stylish which immediately put me at ease. The upbeat pop music and incredibly friendly staff made for a wonderful atmosphere. Every little detail here was spot on and they took great care of me. I would highly recommend Timber Dental and especially this location to anyone and everyone.
What a fabulous clinic. Everyone was incredibly warm, welcoming, professional and eager to answer my questions, help me learn, and make me feel comfortable. Thank you to the staff and Doctor for being 10/10 all around. Never thought I’d be excited to go back to the dentist!
What a great experience at the dentist! The office was clean, the staff was super friendly and I was in and out with my cleaning in under an hour! Timber has it dialed in, I was even able to take a conference call while the friendly and efficient staff cleaned and polished me up. If you are at all concerned about Covid, this team has their office dialed in so YOU and the staff super safe! I love Timber Dental, highly recommend!
Dr. Eid and her staff are excellent!
Excellent care in a great location. Found the staff to be friendly and courteous.
I just had my initial appointment and it was a first-rate experience from start to finish. Very excited to have found such a great place. Was able to schedule my appointment ONLINE with minimal info required. They emailed me and gave me any info I might need (directions, parking, asked for insurance info ahead of time so it would be processed when I walk in).I walk in, am greeted warmly and given a tablet to check in with. Again, very minimal/as needed information, rather than a stack of paperwork. I get a bit of anxiety and both of the people that worked with me were very friendly and accommodating, while still being professional and thorough.Not to mention it helped that I was able to put on some of their headphones and stream whatever I wanted on the TV they had on the ceiling.They then gave me a detailed breakdown of what the total treatment schedule and max cost would look like, without any pressure to schedule or sign anything.The whole place and experience felt very comfortable, which is priceless when it comes to something I typically have some anxiety over.It was only after I left that I realized they had stayed there 30+ minutes after close, in order that I get all the information I need.I hate the dentist and had put it off for years, but am so glad I scheduled that appointment online.
Excellent service. Even when I had an issue on my first visit, they were quick to follow up to fix it. My husband and I are pretty happy with the dental services received(dental cleaning and cavity repair).
They really go out of their way to please you.!!!! I considered myself a pretty difficult customer
Very pleasant experience at an affordable price
Just want to thank everyone at Timber Dental. I had an appointment today and the staff were all so kind and helpful. I forgot my dentists last name but he was really informative and explained everything he saw and what should be done about it.I chose to go to Timber Dental after reading great reviews so I thought I would pass the favor along. Definitely lives up to the reviews.
While traveling to Portland I had a dental emergency. I called Timber Dental and spoke to Torie. From the beginning of our conversation to the end of my appointment it went very smoothly. Torie, is a true professional who cares about the patient. Dr. Lee was very knowledgeable and presented me with several dental option going forward. I truly appreciate the services they provided and highly recommend Timber Dental.
Saw Dr. Eid, she is by far the best dentist I have ever seen. She genuinely cares about your well being, and pays extreme high attention to detail. Loved the state of the art technology at this practice as well.
Everyone was so kind and helpful! They went over the cost with me and the exam was quick but thorough!
Checkup and cleaning. Friendly professional and reassuring.
This place was OK - I feel like next time I would ask a lot more questions about pricing, exactly what services I was getting done and the difference between the X Rays they perform because over $200 for a teeth cleaning is a lot I feel like! They were super friendly though and it was a very nice office.
From start to finish, the experience was great! Friendly staff made the first patient process easy and even fun. The staff were more informative in the general check up and cleaning then Ive ever had prior. Little surprise and added bonus, they have a TV screen on the ceiling and put on a great nature show that made the duration of the cleaning seem like lightning fast.
Excellent care. I enjoyed how the room was designed in a minimalist design. You walk in to a beautiful environment without the smell of a typical dental office.The dentist and assistant so pleasant and approached the diagnosis in a conservative manner.
Dr. Eid and the assistant Rona (sp?) were both very kind, informative, and frequently checked in to ask if I had any questions, which they answered well. Happy with the services I received and will be going back.Scheduling was also easy to do online, and get all the paperwork filled out ahead of time.
Quality of service is on par with top dentists in Portland, but admin staff is even better - very professional and efficient. They can provide cost estimates, have no trouble communicating with insurance providers, and scheduling is easy.
Great experience today! At the age of 39, I got my first cavity and Dr Lee was amazing. I didn’t have any pain, not even with the needle for the Novocain. The only thing I felt was a little cold as it was being drilled. About 10-15 minutes and it was done. Easy/Peasy! Definitely recommend them!
Really awesome place with really friendly staff and dentists! Went here a few days ago and am super happy I found my new dentist office!! Everyone there really took care of me and were so friendly, I even recommended some of my coworkers/friends to go and visit too!
I went there with specific issues. They did nothing for me and instead just tried to push thousands of dollars in unrelated expenses. I paid 100 and didnt even get a cleaning.
I really loved the vibe at the Downtown office. Very cute and relaxing atmosphere. I watched Netflix as I got my teeth cleaned 👍🏻 The team was super friendly and professional. I’ll definitely go back and would recommend to anyone looking for a convenient and modern dentist.
Dr. Lee and staff are wonderful! Shes gone out of her way on multiple visits to make sure I was taken care of, even if she did all the work herself. The office manager may even pitch in and help as needed! They were the only place that would see me the day after Christmas. I cant say enough great things about them. They also worked out great pricing with minimal insurance coverage. Thanks Dr. Lee. I wish I didnt live so far away!
Dr. Lee and the Timber Dental staff were friendly and professional from check in to check out. Dr. Lee explained everything she was doing and answered all my questions. The office is light and bright, you can watch Netflix during your cleaning, and you can book online. I recommend Timber Dental to anyone looking for a new dentist.
Having in mouth camera was very informative. Appreciated they allowed me to watch Netflix during cleaning from the ceiling TV. Happy music in background. Great experience.
Amazing service. Parking on the next road block.
They were all extremely friendly and made me feel as comfortable as possible, especially since I haven’t been to the dentist in over 6 years 😳. Highly recommend! Dr Lee and the staff were great! Never thought Id say Im looking forward to my next visit to the dentist lol
Ive been here a few times for dental cleaning, including one deep clean. Dr Lee, and Dr Marshall have always explained things very clearly. Staff is great too. Theres never a long wait here.
Thank you Timberdental Downtown!!! I’m very excited that I found your dental practice and was able to get top quality work that I’ve been needing for years! I’m forever grateful to have been one of the first 100 patients to get a full exam, x-rays and a cleaning which qualified me to receive a free dental whitening kit!! That was awesome! Dr. Lee & Dr. Marshall are both very professional and help you feel at ease with getting dental treatment.⭐️⭐️⭐️⭐️⭐️
The most compassionate business I have ever had the pleasure of going to.My cleaning was thorough and they took the time to be detailed concerning my dental issues.Please do your self and your family a favor and check out Dr. Lee and her staff.
Awesome experience. Staff was very professional and my dentist did a great job with the cleaning. Would definitely recommend.
Friendly staff and quality care
I was seen within minutes of me walking in. I was kept updated through the entire process, anything they did they were talking me through it. They made recommendations for me but I didnt feel like I was being pushed into anything. Plus theres a TV on th ceiling, so watching something while getting my teeth cleaned was nice.
Fantastic experience. The facility is beautiful and inviting. Staff was gentle and listened to my concerns.
Best Dentist office in Portland the staff is great, and the office is so clean! Best experience ever!
Great experience with Dr. Lee and her team for both a cleaning and a filling.
Friendly staff, good explanations of what was wrong and steps we can take to fix the problems, next steps down the line - excellent!
Very friendly staff, clean environment