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Japanese Auto Repair
1025 SE 6th Ave, Portland, OR 97214, United States
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Japanese Auto Repair

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Je
Review №1

There’s a certain irony to finding an excellent mechanic and repair shop while preparing to leave the area. But the crew at Japanese Auto Repair went above and beyond while working on my car, despite knowing I wouldn’t be a repeat customer. They fit me in on a tight deadline and fixed my tricky air conditioning problem in a jiffy. The service was quick, thorough and fairly priced. I only wish I’d found them sooner!

De
Review №2

John always remembers me as a regular customer and always has a great attitude and a smile on his face. He has always given me great service at a very fair rate. I never feel like hes trying to take advantage of anyone. I always come back to Japanese auto repair because they put customer care first, never tried to rope me into unnecessary service and clearly has a business built on customer trust. Highly recommend as your regular automotive service provider.

Za
Review №3

Great experience at this shop. Everyone I spoke to was friendly and accommodating; they were able to take my car in immediately and fixed it up quick at a fair price. This will be my go to place for maintenance from now on.

Al
Review №4

I have had several things done here on my 94 Toy and 15 Honda and will go back. They were sweet guys and knew what they were doing. They also had a bit of an admiration for JPN cars that liked. I did get a bit of up sale and they were not as inexpensive as I thought they would be, but they handled some out of the box interior hardware issues for me that not all shops could. If I had to wish something about this shop I would wish they did something that qualified as value added. I dont know what, but something that spoke to we made your car better than you expected. I will be going back and appreciate all of their hard work.

Er
Review №5

Informative and helpful. I trust these guys to do the right job for the right price. I will definitely be taking my car back here if I need to in the future 👍

Za
Review №6

Great service. Trustworthy mechanics who do a great job at an affordable price. Would highly recommend!

Ha
Review №7

Love this place! They are always exceptionally nice, affordable, and courteous. Not to mention fast service!

Ji
Review №8

Great work and friendly service with a fair price.

Ap
Review №9

I have a 2011 Subaru Impreza that was at about 150k miles and had a head gasket leak. The price they quoted me was super reasonable and they were very attentive to detail. Even cleaned my car! They showed me the parts after the repair and were very thorough in their explanations. Highly recommend

Ou
Review №10

Excellent service at a fair price. Always avilable to answer questions.

Ca
Review №11

Super friendly and helpful when it came to fixing my yota! Not only was the cost of repair fairly priced they showed me the broken parts and why they needed to be replaced. Would highly recommend them to anyone

An
Review №12

Great service!

Ol
Review №13

The best in the U.S👏👏

Wh
Review №14

I had called around for a quote on replacing my injectors; I decided to go with this shop. Very surprised how little to offer the shop had on work or what I should look out for or be aware of for my car, even though I thought a b15 Nissan 2.5L would be right up their alley. Double-paid to get my injectors done, as they snuck in an excuse to charge working on the intake manifold, even tho this engine requires you get into the intake if youre going to work on the injectors: SHOULDVE BEEN UPFRONT ABOUT IT, never brought it up until he already did the work.On top of it all, I had mentioned I wanted him to look at my ignition and wire harnesses going into my coils. Well, apparently $108 worth of labor was put into work on it, testing apparently, with nothing relevant or worthwhile to say what the money was for. Got a second-opinion and YES it was a problem. Guess that $108 was for nothing and left me with the same problems you begin with.Bottom line, be upfront about what youre charging people; dont wiggle in costs like most shops TRY to. And if you pay to have work done on something, HAVE SOMETHING TO SHOW that you actually DID something. Tripled the initial quote and Ill never be taking another vehicle here. Still dealing with the vehicle issue

Sa
Review №15

Busy place but very helpful and very nice

Ke
Review №16

This shop is honorable, trustworthy and they really are there to help serve the customer as best as possible. I am sad we werent able to get my truck fixed however, how they operated with integrity really showed that this is an outstanding business. Thank you guys for all the work you did and making my experience with you positive. Excellent customer service!

ke
Review №17

Oir experience with these gentlemen was the best we could have imagined. They were thorough on ever level. We had gone to four other shops before finding the place that felt honest. We recommend this place to anyone.

Sh
Review №18

I took my car to Japanese auto repair to get an overall inspection. Originally I was told that it would only take a couple of hours to do and when I arrived I was told to pick it up tomorrow. The mechanic stated that I need new brakes when they were still good. I replaced the brakes 6 months ago. Just to be sure I took the calipers off and inspected the pads to discover that the brakes are in nearly brand new condition. The mechanic also stated that I needed new transmission fluid but I had that changed within the last 10,000 miles. I looked at the bolt for the fluid level fill/check and it was covered with a thick layer old grease so I dont even think he took the bolt off to even inspect it. After those three things I feel that they have broken any and all trust with me and I dont believe anything else they said about my car. I am terrified that my car was in their hands as I dont want liars working on my car. What else might they do to my car? I originally went to Japanese Auto Repair because of the great reviews on yelp but my personal experience was otherwise. They took me for $60 inspection fee that I should have disputed as no one likes paying for nothing and being lied to. I am very disappointed with Japanese auto repair and would give 0 stars if possible!! Terrible!

Va
Review №19

Great place awesome service John the owner amazing guy ran into some issues with my car called him went their with in minutes he figured it all out fixed me and I was on my way

Da
Review №20

Honestly you couldnt find better people to work with. Great service. Number 1 recommendation in Portland for sure

Ch
Review №21

I asked the guys to tune up my Nissan ute, it growls and is even faster off the line. Ill be coming back for more help keeping my little dude on the road. Great service.

Be
Review №22

Japanese auto is really great! John and his staff do such a great job! I feel lucky to have found such a great mechanic. They always do an awesome job, super reliable and definitely a shop I can trust. Thanks guys!! Also, the brothers on car talk reccomended this place!

Sh
Review №23

This place had installed an alternator for us last year. Our check engine light had been on for quite some time. We went there today with no appointment. They hooked my car up to their analyzer. The light had been triggered, but there was no problem. They also checked the alternator theyd previously installed, no problem there. NO CHARGE for anything. Will return & refer my friends, besides servicing Japanese cars, they also service German made cars.

Ho
Review №24

Straightforward, honest, no-drama, responsive, and John definitely knows his stuff (better than dealers know their own product.) Good prices, quick diagnosis and pleasant manner. They turned what was supposed to be a 4 day wait into 4 hours/same day, going out of their way to do so, and saving almost 50% from a dealers price quote!

Tr
Review №25

My 03 Honda Civic had overheating issues that I suspected were caused by a leaky head-gasket.John did a great job of explaining the troubleshooting procedure that he would use to decide if a head-gasket replacement was necessary.After confirming a leak in the head gasket, he clearly explained the risks and benefits of performing the somewhat costly repair.After I was comfortable with the information, and gave the go-ahead on the repair, he quickly executed. All told, the problem was fixed for the lowest price that I could find in town. Working with John was a pleasure.

Ko
Review №26

A trusted friend highly recommended this place when we got our Prius, which is its own mechanical animal. Weve serviced it twice here and our experience is that its a place of integrity and professionalism. Its a relief to find a place like this!

Pa
Review №27

Honest work, with good prices and flexible schedule. Theyre personable, and always willing to show me exactly what theyre talking about. I bring my Subaru here for all repairs and oil changes.

Ta
Review №28

I brought my 2000 Subaru Outback into Japanese Auto Repair for a head gasket and engine over haul. They were awesome because I was on Spring break from school and was going to need my car the following week. Needless to say they got my car in there and it only took them four days to do everything. They were totally fair and honest and did exactly what we had talked about. That was two years ago. John, my car is still doing great Thank you!! My Dad recommended Japanese Auto Repair to me and we would recommend them to anyone.

An
Review №29

Fair, honest, and helpful. I have been going to JAR for 7 years. John is very knowledgeable and a great mechanic. He is probably not the cheapest in town but he is very trustworthy. He will use new or used parts at your request. John will tell you everything you need to know including: what is broken but doesnt necessarily need to be fixed. If hes not sure about the source of a problem hell tell you up front so there are no surprises if the first attempt doesnt fix the problem.

Wa
Review №30

Excellent service! George took wonderful care of my car! Its running like new again. I have found my new mechanic!

An
Review №31

If you want a running vehicle, dont go to JAPANESE AUTO REPAIR. if you want honesty and integrity, dont got to this place.If you want to be ripped off, go to JAPANESE AUTO REPAIR.Lying, shotty, junkyard unchecked parts, stupid, incompetence and LYING!!!How can you be the worse, lowest and most dishonest in Auto Repair?I dont know but this place is all of those things and more.They present as very nice and knowledgeable.But are anything but.

Je
Review №32

The best

mi
Review №33

Very straight forward and great customer service! Prices are reasonable and fair. I would bring any Japanese vehicle to them to repair.

Ty
Review №34

John keeps it real and honest. I will be trusting him as my mechanic from here on out!

Ni
Review №35

John at Japanese rocks! Honest and knowledgeable, and follows through on accurate estimates. Wont upsell or talk you into something youre not comfortable with. This shop is very approachable.Weve had some issues on our Tacoma and hes been there for the strange and unforeseen. Great rates and a great resource. Definitely my in-town shop.

Mo
Review №36

Only came in for a second opinion, but was still impressed. Took a look at my car quick and free. Friendly service.

ch
Review №37

Great customer service

Ma
Review №38

Just finished driving 1600 miles and John was very outstanding..he is very knowledgeable in all Mitsubishi...he knew my 03 Lancer very well...top notch shop...#onestopfixall

He
Review №39

This Shop is Definitely Very HighlyRecommended by Me...#queenb #nevergiveup #workflow #allwedoiswin #rideordie #imthatbitch #thisismylife #kingjames #arealonrneedsarealone #forever

Jo
Review №40

I have been taking my 1991 Honda here for several years and am very please with the professional, caring, honest, and friendly service I get. The servicemen here are very knowledgeable and the prices are very reasonable.

B.
Review №41

Great shop very caring and honest.. I highly recommend

Ig
Review №42

Best service in town... they worked great on our Honda CRV

ke
Review №43

I would 100% recommend to come here for work on your vehicle. John was a great communicator, very patient, and completed all the maintancence and repairs on my vehicle at a good price. Despite the vehicle being an import and unfamilar the repairs were straigtforward and other garages had turned me away or provided quotes over double what John did despite providing all the new parts myself. Its a shame im leaving Portland soon as i cant imagine ill be lucky enough to find such a great garage again. thankyou so much for working on my van.

Ky
Review №44

They hooked it up. Got a new clutch installed on my 1989 toyota pickup. The greatest thing since white bread.

El
Review №45

Great, quick service without a hard sell.

Dk
Review №46

Owner and staff provide great service with reasonable prices,. Thanks, John!

Sa
Review №47

Great quick service, friendly, and didn’t try to wring any extra money out of me. 100% recommend you give them a shot!

Je
Review №48

They always take good care of us.

Ma
Review №49

Honest and fair to a fault

Ry
Review №50

These guys are the best!

Ja
Review №51

No nonsense experts.

Ha
Review №52

Fixed up my Montero

Information
23 Photos
52 Comments
4.5 Rating
  • Address:1025 SE 6th Ave, Portland, OR 97214, United States
  • Site:http://japaneseautorepair.org/
  • Phone:+1 503-235-6300
Categories
  • Engine rebuilding service
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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