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Lisa Parks - State Farm Insurance Agent
11116 NE Halsey St Ste A, Portland, OR 97220, United States
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Lisa Parks - State Farm Insurance Agent

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Ca
Review №1

Im fairly new to Oregon but Ive been with State Farm for a very long time. Im one of those folks that you dont hear much from. I pay my monthly fees and thats about the only interaction youll get from me.I accepted the enrollment with Drive Safe in anticipation of lower monthly fees. It turned into a huge thrash and I was about to call it quits but she worked hard and got everything worked out. I very much appreciate that.I think Ill stick with Lisa Parks and her incredible team. Thank you

Ma
Review №2

Weve had Lisa as our agent since moving to Portland in 2011, and her team has always provided prompt and professional support. They look for discounts, suggest valuable options and dont oversell anything. Weve had multiple claims handled seamlessly, and would highly recommend them for anyone in need of a new agent or switching to someone who cares.

An
Review №3

I cant say enough about this office. Super professional, personable and helpful. They really treat you like family and get the job done. You wont go wrong with Lisas office. I wish I could take them with me when I move out of state.

Ca
Review №4

I have absolutely nothing but positive to say about Lisa and her exceptional staff at State Farm. I’ve ALWAYS been treated with respect, and friendliness when talked to. Whenever I have questions they ALWAYS get answered! I’m so very lucky to have Lisa as my agent and to see these friendly faces each month! Kudos to you all. Keep up the fantastic job you all do!

Al
Review №5

Lisa and Nicole both helped me with getting rental insurance for my apartment. They were very helpful and responsive and getting a quote was super easy! I plan to use them in the future for other insurance needs.

Da
Review №6

Lisa and her wonderful team are professional as well as personable in all of our interactions. When I have questions, each of team member is very responsive and provides accurate answers as soon as possible, if they aren’t able to immediately provide an answer.The service that this great team provides keeps me at State Farm!Thanks for taking great care of me, Lisa!

Ca
Review №7

Lisa is very friendly and personable yet also highly professional. She has been prompt in her responses whenever I’ve needed her and always does a thorough job of making sure I’m covered. Couldn’t be happier!!

An
Review №8

I was in the middle of a transition in my life to living on my own and Tammie was so amazing. She responded quickly and was so friendly and helpful. I had been with the company previously and was looking to return to them because their customer service and responsiveness have always been the best Ive ever known. I used to work in the insurance business and I know how difficult it can be, Lisa and her staff truly care about their customers and their needs. I have always felt cared about and respected. I am so excited to be back with them and I intend to stay for good.

Co
Review №9

The team at Lisa Parks - State Farm is so professional and quick to help with anything that comes up! They’ll email or text me nice reminders if I forgot to pay a bill or if something is coming up, and are also able to answer every single question I have. I would definitely recommend anyone get their insurance through Lisa Parks!

Ti
Review №10

I recommend Agent Lisa Parks and her State Farm Team highly because they work together to make certain that EVERYTHING is handled in a timely manner with a comforting balance of professionalism, knowledge of product and a genuine sense of caring for all the State Farmians insured within her Agency family. Lisa is an honest to goodness Angel! She has assembled a female tag-team that are prepared and eager to help you in all facets of your coverage needs. Jumping right in where ever needed in the office and over the phone for what i feel is an insurance ultimate.....Peace of mindand actual satisfaction with the job those ladies do at a surprisingly low premium rate . Honestly this has always been my experience, having saved my bacon on  more than one occasion, thank you ladies!!!...Ms.Tammy you always seem to appear at the optimal moment, throwing me the tow rope to safety! I am blessed to have you all in my corner. Year after year theyve had my back and I am more than honored and grateful for the opportunity of sharing of how I adore being a part of the Lisa Parks State Farm family. Covered and happy!

Li
Review №11

Want to give a shout out to Tammy Stoddard @ Lisa Parks State Farm Insurance office. I am always pleased with the knowledge, response and care any time I have a question, change or issue. 5 star customer service. Thank you Tammy

Ca
Review №12

They are the best and saved me tons of money!

Sh
Review №13

Lisas office is wonderful to work with! The customer service that I receive any and every time I need to call them is outstanding. They make the challenge of insurance effortless. I just had to make my first auto claim and the amount of support they provided made the process smooth, easy, and quick. I can not recommend them enough!

Ch
Review №14

This is the best insurance agency I have ever worked with. Lisas team is fantastic! Tammy and Kirsten are great... friendly, super-helpful, efficient and prompt in responding to all requests.Unfortunately Ive had two claims in the past two years. Once my car was hit in a parking lot, and then I got rear-ended on a busy street. In both cases, the claims were settled quickly, without any hassle, and for a satisfactory amount. And of course my premium did not go up.I would not change insurers for 15% or more savings. Not even for 50%! What good is a low rate if the agency doesnt take care of you when you need them? Thank you, Lisa Parks and team. You guys rock!

Th
Review №15

We have been working with the team at Lisa Parks office for over 30 years now. They are always so quick to respond, always friendly and always have answers to our questions. We love working with Kirsten; so positive!

Kr
Review №16

Over the past 5-6 years, I have been using Lisa Parks State Farm Insurance Agency. It is unbelievable to me how great the customer service always is in this office.During the time of pandemic I have called several times to shift my plan, add a car, remove a car, and now two calls with questions about how to save with State Farm. Every time the people I have dealt with have been extremely helpful and very gracious. Thank you to the team at Lisa Parks State Farm office.

Ch
Review №17

Very easy to work with and they respond quickly when needed. Lisa and her team secured me a great auto insurance rate and helped me understand the discounts I was eligible for. Highly recommended and I plan to stick with State Farm now!

Cl
Review №18

Lisa has been my agent for over 10 years now; she and her team defines excellent customer service. She has always been there for me on all insurance issues. The reply is within pressing send. I treasure my agent; shes on the mark with customer care.

Kr
Review №19

I switched to State Farm in 2017, and I chose Lisa Parks office at random. I cant believe how lucky I got with this choice! The telephone is always answered by a human being, all of my home & auto insurance needs have been met (exceeded, really), and as an added bonus Lisa is super nice.

Mi
Review №20

Lisa is so amazing and helpful, along with everyone in the office. Always on top of things, getting back to you in a timely manner, trying to help you save time and money and most important super patient and so good at explaining all the details and options. Thanks for everything!!

Bi
Review №21

Been with Lisa since before we got married almost 9 years ago. Shes been so great and always so helpful throughout every situation, car accidents, moves, etc. Most recently we had our computer stolen while living overseas, but it was covered by our personal articles policy. Lisa was so helpful and gave us the peace of mind the love forward with replacing it even when in the middle of so much other stress going on. Shes been such a blessing to our family and is just a great person to know professionally and personally. She will take care of you and your family. State Farm has always been good to us also. You may pay a little more for their policies, but the customer service is second to none. I was able to call using Google Voice from Africa and talk to the claims people about our theft and it was resolved in a matter of minutes. Its like why people still pay a little more for Verizon service. You know youre getting what you pay for and are covered everywhere you go.Thanks for everything Lisa!

Ma
Review №22

We were looking to reduce our insurance rates, so I gave Lisa a call. WOW, she was able to save us over $1000 a year! We had been with the same company for decades, but they couldnt come close to her quote. HIGHLY recommend Lisa for all of your insurance needs.

Ru
Review №23

Great team. Wonderful service.. quick response..

Ca
Review №24

They are super helpful, friendly and efficient!

Ma
Review №25

Lovely people to work with.

Information
59 Photos
25 Comments
5 Rating
  • Address:11116 NE Halsey St Ste A, Portland, OR 97220, United States
  • Site:http://lisaparksinsurance.com/?cmpid=m5wa_blm_0001
  • Phone:+1 503-256-3077
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Highlights
  • Women-led:Yes
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