We have used this company twice and on both occasions they were prompt, professional, and friendly. The service technician Jeremy was willing and able to work around my husbands and my busy work schedule. Their rates are very reasonable, I highly reccomend this company .
Brown Mechanicals is by far the best AC service out there! Dont get it confused with H Brown & Son Heating Air Conditioning, as I have. Two completely different places! Brown Mechanicals customer service is by far, the best Ive encountered in my lifetime. You can tell that they really care about their customers, and not just about making money. My calls have never been ignored and Ive never been sent to a automated recording or put on hold for unreasonably long periods of time. The receptionist seems very nice and the guys who do the repairs and installations are very thorough. They always call ahead and let you know when theyll swing by for any repairs, and they make sure the customer is a priority.
We needed a new heat and air unit, had a couple of other companies come talk with us and give us estimates, along with Browns. Browns is the only one that took the time to talk with us several times and answer and explain all of our questions. The estimate was lower, but most of all it was the professional, timely, and guality of the work. They treated us like we were family and everything was preformed exactly when they said, I recommend them to anyone in need of any of their needs, no matter what it may be. Super great people!! Thank you Browns!!
Highly recommend Brown Mechanical. They have serviced us for years and are always very quick to arrive, arrive when they say they will, return calls quickly, and are very reasonable on their pricing. Recently, my elderly mother’s heat stopped working and after one quick message then a call, Brown was on their way out- which means a lot! In just a short time, her unit was fixed, heat was blowing, and we were all really happy with the price. Thank you Brown for taking care of my mother!
Had Brown Mechanical Service install an HVAC in Nashville while based in California. Philip, Shonda and Dalton all exemplified great customer service and professionalism while quickly coordinating and touching base over emails, calls and texts. HVAC was installed in two days and approved by an inspector. Im very happy with their service and would highly recommend them.
We needed a new unit quick as our old one bit the dust. We got a good quote and installation within three days. I can’t say enough good things about this locally owned company. If I could give more than 5 stars I would
All persons we spoke with were most courteous. The individual performing the work was friendly and most knowledgeable. He took the time to point out special features about filters, etc. I would not hesitate to use them again.
Had amazing services by these guys! Price was just right and the service was fast and easy. The installers were polite and informative and prompt. I have had this company out several times for service calls and they were always upfront, honest and friendly. So i chose them to replace my unit. Great company and would definitely recommend them to anyone looking for hvac help.
I was so happy they could come so soon. The service is great. Thanks for wonderful service.
Excellent service and follow up. Professional and courteous employees. Highly recommend them.
Phillip and his team have taken care of our HVAC needs for twenty years, they installed a new unit for us this week to help us stay cool this summer!!!
Thank you very much for the quick, professional repair of our unit!
The people at Brown Mechanical have always responded quickly to my call. They go out of their way to correct any problem. They are courteous and professional.
I have used Brown mechanical for a couple of years at my businessThey have always done such a great job I had them work on my residence.Great work. Honest,dependable and thorough. Highly recommended.
Brown is always on top of things. Mark is one of the easiest service technicians to ever come to our home And now, when he’s available we ask that he be the one to come look into our HVAC issues for us
We have used Brown Mechanical for 10 years. A good company with an owner you can trust.
We have been using Brown Mechanical for all our HVAC needs for the past 6 years. Friendly, hard working and honest company. The owner is a very reliable and knowledgeable man with years of experience. I highly recommend their company for all types of heating or cooling needs!! We just bought a new unit from them and have been pleased with the service we have gotten!
Mr. Brown and his team are very professional and do a great job. They are honest, offer fair pricing and are committed to doing the job right. I highly recommend!
I received the absolute best service ever! They went above and beyond to repair my HVAC system. The service was exceptional!
My hvac wouldnt shut off. I called Brown and was very grateful they came out the same day. I wasnt expecting that, but it was appreciated. The gentleman who fixed my unit was very professional and he took the time to explain the problem while he worked. I was very happy he had the necessary part on his truck, so it didnt have to be ordered. I am very happy with the service I received and would use them again.
Great group of guys who wont cheat you out of money! They focus on really ensuring the job is done correctly and as quickly as possible.
I’ve dealt with multiple HVAC companies in the past, and this is the only company I’ve felt I’m not being taken advantage of by proposing problems that doesn’t need to be fixed. I highly recommend Brown Mechanical for all your HVAC needs.
Very professional, friendly, reliable company! They are very responsive and affordable! Recommend them often!
Have used Browns for all of our HVAC needs and they have never disappointed. My past work place also uses them for everything HVAC. Very friendly techs and installers.
Technician deserves 5 stars super fast and super knowledgeable. Lady in office shouldnt even get 1! The tech left 2 numbers for me to call so he could explain the repairs since I was unable to be there. Both numbers got me attitude. Ill admit, my patience did expire the second time I was talked at like I was inconvieniencing her. I would recommend this company for there technical service. Would not for there customer service
These guys were great...friendly...quick..informative and reliable. I highly recommend them!!
Very profesional job done in a timely manner for a fair price. I will not use anyone else. Cant say enough about the owner and the crew he sent to my home in portland. First class all the way.
Brown Mechanical did a wonderful job reviving my 10+ year old air conditioning unit. I would definitely hire them again. Thank you Brown Mechanical!
Great service. On time and diagnosed the problem quickly.
Honest and fast job. He had the part on the truck, lucky me.
Brown Mechanical has repaired our HVAC system on multiple occasions. They come within a day and always resolve the problem. Technicians are friendly and professional. I would highly recommend them.
Always on time, friendly & affordable. Highly recommend!
The tech told me they got the part for my unit for 200 dollars. I was charged 600 for it. It didnt even last a year. I felt very cheated.