Dennis was very helpful and quick to respond. He was very friendly and pleasant to work with! I would highly recommend Don Rick Insurance. I have heard only great things about them and they are as good as advertised!
Look no further for your insurance company! I have worked with Don-Rick for many years. They are always the best price because they are an insurance broker and can shop rates with many insurance companies. Dont choose a captured agent who can only sell you insurance with one company. I have all my personal and business insurance as well as rental property insurance with them. As a Realtor, I send all my clients to Don-Rick to get their home-owners insurance.
You always answer our questions. I love your customer service.Like that when we call, someone knows us.Sure wish you covered our place in Fl. Nothing but trouble with Ins. there.
I only dealt with the secretary. She came across like she was doing me a favor by talking to me.They apparently prefer to do business over the phone rather than in person.They told me they do not do just auto insurance you must have another policy like homeowners or renters.
Found us much cheaper insurance when the company we had been with for YEARS screwed us over. Good people, professional, friendly & great response time.
Dennis was great to work with. There was a mixup with the insurance company on my brothers house. My brother is unable to take care of problems due to memory issues. Dennis responded and fixed it immediately. I highly recommend them.
Dennis was so great to work with. He gave us options and explained everything in great detail so we understood how things effect us as far as insurance goes.
Dennis Always make you feel comfortable and speaks insurance in my language.
I have been using Dennis with Don Rick for around 20 years now. I am insurance dumb and he always takes the time to explain everything to me and I never feel as though I am being talked down to. Since we have bought a home. He checks in every year to make sure we are getting the best rates. I havent heard of any other insurance companies who watch your wallet like this. I have sent them some referrals who say nothing but great things about their service. Keep up the good work!
My wife and I moved to Baraboo in 1993. We established a relationship with Don-Rick at that time and have been a customer ever since. I think they have always tried to strike a balance between low price and quality coverage. Anytime Ive had a question or concern the staff has been thorough and prompt in finding me an answer. That is something that is becoming increasingly rare these days. Im happy to recommend Don-Rick for your insurance needs.
When ever we call about anything, we get prompt courteous service. When our van was demolished by a hit and run driver in Chicago, Illinois on a weekend, quite a few years ago now, we made a phone call to the company. My daughter took photos, put them on a CD, and sent them direct by email to the company, and everything was done. Lynn in the Portage office was already aware of things and on Monday she sat down with us and gathered a little more info, and It was only a matter of two days and we had a different vehicle. Lynn is an amazing lady understanding and compassionate, and Don-Rick is very lucky to have her as well as Roxann and Dennis in the Portage office. Thank you for your dedication!
The price is the best and my agent is always available and I know he always has my best interest at heart.
The entire team at Don-Rick is always professional and quickly responds to my questions. I trust them to protect my businesses without overselling products. Further, I consider Dan Lewison a highly-valued business consultant that I can rely on for advice and support.
Dennis you are the best. When I need a new insurance policy or several name changes you are able to help. I recommend you to everybody. Thanks. Kay
Dennis, youre the best! Youve always taken the time to listen to our needs, even in tough times. Youre kind, patient, and take the stress out of finding the right policy that works for us. Youre prompt and always respond in a timely manner. Thank you!
Erin is great! The insurance is exactly what we were looking for!
The agent, Andy, was always courteous, explained everything concisely and was always looking out for us to get us the best deals and coverage.
In my opinion, the ethical level of the owners/top executives of Don Rick is disgusting. RUN they only care about how much money they make not contracts or people. Their pettiness cost me about 200 a month, thanks Don Rick. ... you should read the companies response it is funny they dont even follow up with my comments they rather discuss the fact that they were adding fake reviews for their own business.
Really like working with Wendy Gerken.
Always so helpful!
Great customer service!
Fair not very friendly