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Roto-Rooter Plumbing & Water Cleanup
14530 27th Ave N, Plymouth, MN 55447, United States
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Roto-Rooter Plumbing & Water Cleanup

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Ro
Review №1

Our office was experiencing recurring plumbing issues and required multiple visits from the technician. The service was always very prompt and thorough (within one hour of calling), and the technician communicated very clearly on the required repairs and their costs prior to completion. Highly recommended for all plumbing and piping repairs.

je
Review №2

Great service all around. Easy to schedule. Im happy with the whole process, from setting up the appointment, speaking with the dispatch, and very happy with the technician that cleaned the main drain. Thank you.

M
Review №3

William was fantastic. He was respectful, friendly, and professional. He worked quickly and cleaned the area thoroughly. I was very impressed. In the past the person who cleaned the main drain had a camera so a second visit wasn’t necessary. You should return to that service. The wait was pretty long however it was a Sunday evening so I can’t really fault the company for that.

Hu
Review №4

Will was great! Very professional, took the time to answer all my questions, and was very friendly and courteous. I appreciate how easy he was to work with. He almost missed the sewer clean out and was about to take out a toilet before we found it hidden behind the washing machine. Glad he was willing to take the extra time to find it and save me some $$$. Overall a great experience. Will is great!

Ka
Review №5

Not happy at all with experience I had and price was way more than it should have been and felt taken advantage of .... charged 602.00 to install a part that cost 54.50 and took maybe 20 minutes to do.....should have been charged according to a hourly rate becauseof the time it took.... no complications or parts having to be removed.... just a simple procedure to add a turn off valve.... certainly was trying to make money off ofThis call....would not recommend

Sa
Review №6

Andrew was great came out promptly at 8AM on a Sunday within an hour of the call. Professional, knowledgeable, fast and effective. Unclogged our main drain and shower. Now we know who/where to call in an emergency!

Ji
Review №7

I called them at 5:30 on a Monday evening and they came and cleaned out my clogged drain before 8:00 that same night. Everyone I dealt with was friendly and explained what they were doing. And gave me tips if anything else should arise. My only issue is they couldn’t give me even a general estimate over the phone. The price was a bit more than I expected but the service was great so I can’t complain. I also found a coupon on their website which helped

Em
Review №8

Bill was very responsive and helpful. He noticed other issues that needed to be repaired during our plumbing service and was able to address them efficiently. Great quality of work and service provided.

Se
Review №9

Had Luke and Tyler came out to unclog bathtub drain. Pleased with the service. Luke was professional and knowledgable while training Tyler who preformed the service. Actually came out before scheduled time, which was a huge plus.

Je
Review №10

Had a drain back up in our basement due to root invasion. They came out within a couple hours (but their window so expected wait) cleared the line, walked me through the follow up steps and all for the low end of the price range for that work. Great experience!

Al
Review №11

Would highly recommend! Very professional and thorough. Answered all my questions and gave a 6 month guarantee.

Br
Review №12

Had a clogged floor drain causing sewage to back up at the restaurant I work at. They came in a timely manner and got everything taken care of quick so we could get back up and running. They even cleaned it up for me!! Very professional. Would definitely recommend.

Da
Review №13

He gave up clearing the root too early. Called the camera guy who showed up right away and got me set up for financing. To have my pipe replace. Called another plumber for second opinion. Second plumber said they will work on clearing and take video also. Will update review

Je
Review №14

Luke was awesome. He was on time, very nice, and got the job done fast! Would highly recommend these guys!

Jo
Review №15

Andrew was very friendly, personable, and professional. Not only was he on time, he knew his craft well and provides very useful follow up information. I highly commend his work.

Re
Review №16

Although clogged drains are never a welcome sight, on Sundays, they are especially troublesome!! So, thankfully, Andrew from Roto Rooter, was able to come by quickly & clear my main drain efficiently. Great job & a big relief!!

La
Review №17

Andrew was super helpful in explaining what he would need to do, and how long it would take. And he ended up being done faster than I thought. It was expensive, but the problem was thoroughly taken care of. I would definitely call them again!

Su
Review №18

THANK YOU THANK YOU!! I was trying to get my service that Ipsy for monthly to come and unclog the main drain. They were not coming so I called Roto Rooter and within 20 minutes they were on their way!!! Unclogged !!! Luke was very professional and explained everything!!! So helpful!!! Great Service!! Thanks again!! Brenda Anderson!!

Sa
Review №19

Had a clogged basement drain that was backing up from the washer running. Had prompt service within an hour AND on a Sunday! Thank you so much for all your help!

Th
Review №20

Andrew and his team at Roto-Rooter we’re fast and professional! They took great care of us when we were in a bind with our sewer drain. I would highly recommend them!

Je
Review №21

Cole was amazing! He worked over 9 hours straight and didn’t leave until 10:30PM. I couldn’t believe how hard this man worked. He also wore a kind smile the whole time too. I don’t know how he did it. I would not have been able to sleep tonight had he not gotten the job to the stopping point he did. Thank you Cole!

Da
Review №22

They were able to come to my house a few hours after I called and replaced my ejector pump the next day. Fast and friendly service!

He
Review №23

Rotor rooter came out to clean out a clogged drain. Found a clog could not be cleared. Went above and beyond to help and have put me on the track for repair. They were amazing and I would recommend them!

Pa
Review №24

Will really helped us by going above and beyond. We only had 1 problematic toilet out of 4 but he offered to look at all of them to make sure they werent all causing issues. He took the time to help educate us with tips and suggestions without trying to sell anything more than what we needed. We have a separate issue with our floor drain and he went out of his way to help resolve that issue and also made sure we were followed up with a Field Supervisor to have a final look at everyhing. Will saved us hundreds more dollars and provided service beyond what we could ever expect. everything. Thank you very much, Will, for offering us piece of mind, especially when we knew nothing of what to do or expect.

Ch
Review №25

Amazingly quick service. Knowledgeable techs and fair prices. Would recommend.

La
Review №26

Andrew was here within the hour and had the plumbing working within the next hour! Having a toddler, water and plumbing is an essential!!! Thank you for being efficient, clean, and minimally invasive

Tr
Review №27

Had a major sewer issue after coming back vacation. They were the only ones that answered the phones. They arrived in an hour, and fixed my issue competently

Le
Review №28

Service guy was friendly! Definitely using them again!

De
Review №29

Great professional service who identified the clogged basement drain due to water softener discharge build up over time. They cleaned out the pipe blockage and solved the problem of a slow drain causing water backup in utility room. Very happy mystery water problem on my basement floor will now go away!

La
Review №30

Bill found the source of a leak and repaired the pipe very expertly. He is knowledgeable and experienced as well as professional. I would trust him with any plumbing issues. He was also on time and did the job quickly but thoroughly.

Br
Review №31

Service was great. The staff was friendly and timely. They explained the process upfront and the costs plus showed what they were seeing and the cause of the clog.

Ma
Review №32

Andrew #2766 came out and unclogged my kitchen sink and was the most professional plumber we’ve ever had to the house. He could not have been more courteous and informative.

An
Review №33

We greatly appreciated Lukes quick action to prevent significant issues from a clogged toilet. He was professional, made extra effort to keep noise at a minimum, helping our toddler keep sleeping, and thorough in his explanation of the issue and his actions.

Ka
Review №34

Roto-Rooter is the best. Luke was on time and very professional. He cleaned the pipe that goes from our house to the street. He called a second Roto-Rooter employee to use a camera to determine if our pipes would benefit from having a “liner” installed. Spencer put the camera down the pipe and gave us several options. We appreciated how Spencer took the time to explain everything and answer all our questions. We’re going to have the liner installed. It costs a lot, but much less than it would cost if the pipe collapsed!We’ll continue to use Roto-Rooter!

S
Review №35

Terrible Service. Don’t hire this company. We wasted all day at home for a 10 am-2pm service call. They called st 3 saying the technician could not make it to our house because another job was taking too long. They wanted to reschedule 3 days later. I told them no and called another company. Horrible experience. I wouldn’t call Roto Rooter if they were the only plumbers in town. Save yourself the frustration and call someone else.

Ja
Review №36

Andrew was awesome! He was very communicative and kept me in the loop the entire time. He worked very hard and made sure everything was in good working order.

Je
Review №37

Andrew was excellent he came out on a Sunday and did a good job opening up 2 drains thanks 2 thumbs up!

Da
Review №38

ANDREW & LUKE provided A+ 5 STAR service ! They took their time and and explained everything! They fixed my drain back up and cleared out my sewage drain ! If you need any type of plumbing service, I HIGHLY RECOMMEND ROTO ROOTER !

Sa
Review №39

Fast knowledgeable plumber! But not a fan of set rate charges. I thought the price for my repair was a bit high.

He
Review №40

My technician was great. Efficiently cleared 2 drains, was very professional, and explained the issues we were having and how to avoid them in the future.

La
Review №41

Will was very friendly and completed the work very well. I am impressed. The scheduling was fast an easy and I was kept informed of all the progress. Very good job.

Ke
Review №42

They did an excellent job. Arrived on time, was couteous, was done quick, explained what he found and gave good suggestions

Gi
Review №43

Rotorooter was professional and friendly. They showed great knowledge in the area of my problem and we’re quick at getting it fixed.

Ja
Review №44

Bill was the plumber who repaired the leaky water line to my fridge. He did an excellent job. I work nights so he was very respectful of my time and my need to get to sleep. Thank you again Bill for the great job you did. It is good to have water in the house again

Sa
Review №45

Very prompt and professional service for a main line back up. The technicians were on time and walked me thru the whole process. They also wore masks, booties and gloves during the service. Luke was very knowledgeable and I really appreciated having this problem solved. I will now have them as a go-to provider. Many thanks!

Nu
Review №46

I worked for hours to unclog my kitchen drain. Other plumbing companies wouldn’t come for a week. I finally gave up and called roto rooter . They were here in less than an hour, worked for over an hour on a terrible clog. Andrew was professional and efficient. Got it done! I couldn’t be happier.

Ke
Review №47

Very quick turnaround time! Fixed everything - awesome

Ap
Review №48

Very timely and professional work completed by roto rooter. They were extremely helpful in a pinch. Would recommend!

Mo
Review №49

I HIGHLY recommend Roto-Rooter ! Andrew and Luke were very professional and knew what they were doing ! You will not be disappointed choosing them for service !

Za
Review №50

Glad Andrew came out and did an awesome job. Would recommend him to anyone!

Jo
Review №51

Will was very professional and courteous. I will definitely continue to use roto rooter in the future!

Jo
Review №52

The professional came out, realized its a bigger problem then he could fix at the time. Recommended the person for the job and didnt even charge me. Kind, on time and very helpful!

Ya
Review №53

I called Roto-Rooter and within 1 hour, they had a technician come to unclog our drain. Gerve was very helpful and professional, he explained the issue and provided next steps in getting someone to come out with a camera and check the pipes - free of charge. This is our second time using Roto-Rooters and I would recommend utilizing their services.

Ma
Review №54

He was super kind and very fast. Showed up to my store for an emergency plumbing call late at night. Greatly Appreciated

Le
Review №55

Andrew was very knowledgeable and got my sewage drained cleaned up in no time. He was able to come out on a last minute call. I will definitely be using Roto-Rooter again for my plumbing services.

Ni
Review №56

Bill was fantastic. Quickly fixed our issue, explained the cost and communicated well throughout the process.

Da
Review №57

Jake was professional and courteous. He walked me through the problem and shared recommendations before the work started.He was passionate and caring about the service and work he completed.He advised me throughout the process and continuously followed up on his work and progress.Would definitely recommend Jake and Roto-Rooter.

Je
Review №58

Did an amazing job and was able to show up the day of!

Di
Review №59

Gerve did an excellent job unclogging our drain!

Ma
Review №60

Put in an online request on Sunday to show up first thing on Monday - here and on time! Friendly, fast and fixed!

Ti
Review №61

This was a great visit. The plumber sent out was punctual, friendly, and did a wonderful job. The entire process took less than an hour and the fixes were immediate. I also appreciated that he wore shoe coverings and a mask while inside.

Ra
Review №62

Excellent service. Very personable, friendly & professional. Cleaned up the floor. Wore shoe coverings.

Ni
Review №63

From the person who took our call, to the dispatcher to Jake the technician service was fantastic. Plumbing costs are never cheap but I felt this was a lot less expensive than I anticipated. Our whole house filtration system had a massive crack that flooded our utility room. They came out, removed the filter as we didnt need it because we had multiple other filtration systems, and replaced the pipe. They patiently listened to my panicked concerns and the whole process from initial call to completion took about three hours. Jake was great and clean and explained what he did. Would recommend and call again.

Ci
Review №64

Jake was awesome! He was professional on time and very customer friendly! The whole experience was delightful! Thank you Roto-rooter and thank Jake!

Ma
Review №65

Will was very professional and they were up front about their costs giving us firm prices before proceeding with anything. Also they sent a dispatcher out while most other places would’ve charged a steep fee for same-day service.Would recommend!

Lo
Review №66

Wonderful guy. It didn’t take long, he had it done in less then half hour. Cleaned the mess up to. I would recommend them any day. Thank again!!!

Em
Review №67

Gerve did a fantastic job, knowledgeable and efficient. Thank you!!

Ka
Review №68

We booked an appointment with Roto-rooter yesterday afternoon when we noticed our floor drain backing up. They were here the next day and had our pipes unclogged within an hour. The service tech (Kofi) was very professional and explained exactly what the issue was. Would definitely use them again!

As
Review №69

We needed someone to come out and use a rotorooter on our main pipe after the shower drain started backing up. We had a 2 hour estimated wait time, and the repairman showed up to help us well before then. He was able to figure out what our issue was based on the type of pipe we have.

Ka
Review №70

Luke and associate unclogged a very deep and tough clog that left us with an unusable kitchen for three days!

To
Review №71

Gas leak in pipes. Much more expensive than I thought it should be. The plumber was cordial and did a good job. But next time I will shop around more for a less expensive plumbing service. $1600 for 3 hours labor costs is absurd.

Be
Review №72

Set up an appointment this morning and they were out fixing my issue within 3 hours. Went with a competitor at first and they charged me quite a bit to unsuccessfully snake the drain. ROTO came in, discussed the plan and unclogged the drain with no problem. Appreciate the service!

Da
Review №73

Was able to get them in the next day to fix a clogged drain. In and out in twenty minutes, quick and easy.

Da
Review №74

The service technician was very helpful and efficient at identifying and fixing the problem.

Ke
Review №75

Were able to come out quickly the next day and got the job done fast.

An
Review №76

I called yesterday and they came out right away. They were extremely knowledgeable and professional. They explained everything thoroughly and were very friendly. Highly recommend.

Je
Review №77

Will was very professional, helpful and efficient. He was very personable and had a great sense of humor. We appreciated how he did his job.

Yu
Review №78

Andrew came by and cleared out our clogged drain. Fast and professional. Highly recommend.

Ra
Review №79

Very friendly, the work was completed rather quickly and diligently ! Would highly recommend and would definitely use them again if need be.

Br
Review №80

Great service...Andrew and Kelvin were amazing. Fixed my clogged drain in record time. Extremely professional and succeeded at what they came for.

Ma
Review №81

Great service; very professional. We call again. Thanks for helping us on a Sunday.

Ti
Review №82

Jake did a great job! He was professional, friendly and answered all our questions.He was able to fix our laundry list of jobs quickly. He was respectful of our home and our time/schedule.We’ve had great experiences with both of the Roto-Rooter specialists we’ve had in our home, we highly recommend them!!

An
Review №83

Andrew was timely, professional and helped open up the drain right away.

La
Review №84

Gerve came to look at our shower drain to help us understand our options for unclogging it. Super helpful in explaining how it all worked, and outlined our options and cost. Now we just need to decide how we want to proceed. Thank you!!

Ge
Review №85

I had Andrew 2767 come out to clear my line. Best experience ive ever had with a company. Thanks

Jo
Review №86

Gerve was great! He was very knowledgeable about our sewer issue along with the other pipe issues. Great attitude and super friendly! No doubt that I would call them again for another problem.

Br
Review №87

I have had to use roto-rooter a couple times in last two years. I appreciate the hospitality and the continued input on what was being done. I highly recommend this company and the employees I have met.

Sa
Review №88

Great service! Would highly recommend!

Ni
Review №89

Andrew was great and thorough and so glad this emergency could get solved on a holiday weekend. Thanks!

Ma
Review №90

Andrew was great! He came out right away in the morning, explained everything thoroughly and answered several questions, and he had the problem fixed within an hour that we had spent 8 hours trying to resolve on our own the day before. He also followed all of the companies COVID precautions, such as masking, distancing and shoe covers. Clean, timely and good service. Would definitely recommend!

Ro
Review №91

Called many plumbers on a Sunday but they were the only ones who could come out. Did an excellent job and was very professional.

Mi
Review №92

Great experience with Andrew. Helpful and quick!

Je
Review №93

Very pleased with excellent workmanship. Efficient and pleasant Andrew did the job.

Ja
Review №94

I have dealt with a lot of home repair professionals before so when I say with confidence that working with this Roto Rooter shop was by far one of the best experiences I have had it’s no small thing!I called on a Sunday and Luke came out and had the issue diagnosed 45 minutes later. Turns out one of our drain pipes had completely come apart and the entire length of it needed to be replaced. The job required jackhammering through the basement concrete, trenching a new route for the pipe, and reconnecting it to the main. It was in the middle of the holiday season, and yet despite this it was still done in a professional and timely manner.Our main technician Cody worked diligently and through long hours of jackhammering and digging out rubble to get the work done. I think he even skipped lunch so that he could take care of us as quickly as he possibly could. Despite the dirty nature of the job he left our basement and the surrounding walls and carpet clean and free of unnecessary debris and damage. At the end, our final bill was even hand delivered, something that was completely unnecessary but just goes to show the links that these two gentlemen went to to make sure we felt taken care of.Saying that this was exceptional service really doesn’t go far enough. If another issue like this ever occurs (hopefully not..)I would call them without a second thought. If you have a plumbing issue, stop scrolling right now and just call them. I promise that you will not regret it!

Ju
Review №95

Andrew was on time, very professional, knew exactly what the problem was, gave me the upfront price and fixed everything.

Ra
Review №96

Crew was very professional and provided a thorough analysis gaining my total understanding and confidence. Job was completed and recommendations made to my total satisfaction! Thank you!

Ka
Review №97

These two guys were very nice they did a great job with my sink and I will recommend them to anyone that needs repairs thank you.

Me
Review №98

Great customer service and friendly tech Andrew! Thanks for the great and quick fix!

Se
Review №99

Luke and Luca provided prompt and friendly service today. They arrived on time within the prescribed window and made sure to follow all COVID 19 procedures for safe service. After a thorough walk through of the problem Luke and Luca provided a very clear explanation of services, expectations and price. What impressed me most was their courtesy and cleanliness with regards to the work area. They used tarps, towels and even a disinfectant spray. They even provided some great tips and recommendations to help prevent the clogged drain again.I will definitely use RotoRooter again for my plumbing needs. Thanks again!

Je
Review №100

Andrew provided exceptional service on a Friday morning....after just making the appointment late on Thursday night. Appreciate Rotor Rooter’s hours - provided me peace of mind that our drain situation would get taken care of right away.

Information
81 Photos
100 Comments
4.7 Rating
  • Address:14530 27th Ave N, Plymouth, MN 55447, United States
  • Site:https://rotorooter.com/plymouthmn/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website
  • Phone:+1 763-567-2002
Categories
  • Water damage restoration service
  • Drainage service
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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