Had a fabulous first visit to Simonson’s. Front desk staff were pleasant and prompt. Spa area was relaxing and clean. My facial with Alysia was thoughtfully done and met all my expectations. I appreciated the recommendations she gave. Prices were very competitive for services received. I’ll be back again!
Alysia has helped me develop a better skincare regimen over the past year. She listens to my concerns and offers great advice and products! I have acne-prone skin and Alysia has helped me keep it under control. I always look forward to my facials; my skin feels great afterward!!This was my first time seeing Meghan. She gave me a fantastic haircut and taught me how to do modern curls with a curling iron. She answered all my questions and was easy to talk to! :) I definitely plan on seeing her again in the future!
I love this place and will continue to return for as long as I’m in the area! I saw Tina and she did an AMAZING job on my hair and brows. I went from shoulder length hair to a pixie/feaux hawk, with a color as well. She was so professional and knowledgeable, and always let me know what she was doing during my cut and color as she was doing it. I trusted her completely as this was a big change for me, and she did NOT disappoint! I highly recommend her and this location! THANK YOU, TINA!
Had a facial and full body massage. It was so relaxing and loved the facial. They did a great job - highly recommended
Thank you Nail technician and lovely atomsphere. Love idea for it a zone no phone, free. Love the color of choices and recommendation. Be back again.
Kelly Beissel is awesome! I have gone to her several times. She is very professional, always takes the time to listen to what I was looking to get for a haircut. She is also very fun to talk to and is so kind and friendly!! I have recommended her to several of my friends and they have been very pleased with her expertise as well. Highly recommend her.
I saw Tina today! She was very nice and understanding. She did an amazing job 👏
Friendly service. Clean, safe procedures.
Kelly B was awesome! She took her time and made sure to discuss the overall look and gave recommendations on what would work on my daughters hair. Definitely would see her again.
Stylists are friendly and fun to talk to, but I had a very bad experience getting a manicure. The technician filed my nails so hard that I had broken skin in multiple places and made me feel self-conscious of my hands for days. I contacted Simonsons and was only offered a 50% refund (and my card was credited for less than 50%...), so I still ended up paying an egregious $50 for this. Very disappointing, will not be back.
Nice place, nice staff that seems to know what they are doing. Im not used to fancy salon places, but they made me feel comfortable even though I didnt know what I really wanted. A bit pricey compared to what I was used to though.
I made a last minute color correction on a Thursday for an open Friday appointment with Candace. I’d never had her do my hair before, so I was a little unsure as to what the results would be. She was amazing and exceeded any and all expectations by a long shot. She was so accommodating with adding needed time to my appointment and listening and hearing my concerns. I felt she completely understood my dilemma from the second I sat in her chair, and not only understood, but had the skills to create the results I was hoping for! Candace is a talented, caring, personable and professional stylist who really cares about her clients and the end result.
I highly recommend Kylee for facial services. She is so helpful, kind and great at what she does. I’ve seen her twice for facials, love the service every time. I’ll be back for sure! Thank you Kylee
I had my first hair appointment with Jess yesterday. I came in with a tough request in that I wanted to transition from red to gray and I haven’t had my haircut in three months. She listen to what I wanted, took extra time with me, and got a great results for me. I was so pleased!
Comfy, affordable, and really nice people
Terrific and professional salon! Highly recommend
Friendly exceptional service and pricey.
Love this little piece of Paradise, just right down the road from work! I can take a lunch break and get a pedicure, a massage, brow wax, do a little shopping at their cute boutique, get my makeup etc! Full service salon for sure! Best pedicure ever with Zoe, and my esthetician Cindy is fantastic! Highly recommend this place!
I highly recommend Cassandra if you are looking for a stylist that asks questions about how you work with your hair at home, and listens to the answers. It was refreshing to have a stylist understand what you will be doing at home with what they are cutting/styling at the salon. Love the highlights, and cut I received today. A great summer look - thank you!
I got a HydraFacial from Kylee at Plymouth and it was an amazing experience! She was very knowledgeable and professional. I highly recommend this location and Kylee - it was an incredible first experience at Simonson’s and I look forward to coming back. Thank you for such a great service!
I really like my hair dresser Molly! Excellent with color and very kind, respectful person! Thank you Molly!
Cassandra does the best curly cut and style in the area! She is also an amazing colorist. And every other stylist I have had there is top notch.
I recently visited Simonsons in Plymouth I got my hair colored and trimmed by Jackie. It was such a great experience I had not been to a salon in over 10 years. Jackie was so nice and confident, she made me feel great about being there. There was a happy delightful buzz in the salon a great atmosphere, nice lighting, very comfortable. Im looking forward to a return visit soon.
Tiana was my stylist and she made me feel so welcome and comfortable, which was great because Im terrible at salon small talk. My hair turned out wonderful! I will be coming back when Im ready for a haircut again.
May 22, 2020. I had a power drill in my hands and was working so I missed my reschedule call. I could not call het back within minutes of her voicemail message. I “lost my chance “. This makes me ver unhappy. I have been patient and supportive until today.
I went to get a facial and my esthetician was Cindy. I was relaxed the whole time! Cindy gave excellent advice on how I should be caring for my skin/products I should consider using. Also the salon is very calming/clean the staff was polite and welcoming.
Facials are amazing. See Kylee Wardhaugh at the Plymouth location. So worth it!!!
I had a wonderful experience with Cindy. She was funny and really helped me get my confidence back after I butchered my eyebrows from a using a store bought kit. I highly recommend her and Simonsons Salon & Spa. Simonsons will be the only place I go to from now on.
The haircuts were great, exactly what we were looking for, and the hairstylist was very kind and outgoing.But beware of misleading online pricing and hostile checkout associate. We were shocked when we checked out that each of the girls (13, 15 yr old) haircuts were $64.00 a piece for only a quick trim and washing their hair. Total bill was >$140.00. We were expecting
Jess is the best. I moved far away and when I tried different salons close to my new home I was disappointed over & over again. Went back to Jess and she fixed my hair & gave me what I was looking for. Highly recommend!
I love my hair after visiting brooke! She cut exactly what I wanted off my length and my layers look great! She listens to what you want and makes it look great!
Great salon, massage, and nails spa. Ive had fantastic luck with the gel nails staying on and lasting...better than any other local nail salon. If you find communication is a problem at other nails salons you wont come across the same issue here. The prices are high but in line with other similar locations. The salon itself is clean and nice looking, and the workers all professional and friendly. Ive done nails, a massage, and a haircut here and have no complaints. Register on their website for deals and discounts.
I tried to call and book a facial. Rude customer service. I will look elsewhere. There are a lot of spas I can give my business to.
Had a wonderful facial here. Will be going back 😬
I always get great service at Simonsons. I have been seeing Cassandra for my hair for over 14 years. Prior to her I didnt think it was possible to be happy after a haircut and didnt think it was possible to find anyone who could tame my crazy hair. She is amazing and I wont see anyone else! I see Heidi for my brows/facial treatments and she is spectacular as well. She knows my skin and recommends products that fit my budget instead of just trying to upsell to make a profit.
Had a fantastic experience here. I showed Kendra a picture of the hair style I wanted, and she recreated it perfectly. She even showed me how to curl my shorter hair so I could do it at home by myself. Great atmosphere and great people!
I have had multiple services done with different people every time and I have never been disappointed! Great quality work with a variety of treatments available.
I love this salon. They are so friendly!!! They also do a wonderful job at everything. Love my hair and nails every time. The prices are fantastic and the massage is so relaxing!!! Highly recommend!
Great friendly staff. Kristin was my stylist and she was AWESOME. I Loved what we did with my hair. I wanted to go dark for Fall and get a fresh cut. THANK YOU!
Great atmosphere and service! Knowledgeable staff. The facials are clearing up the acne on my skin.
Everyone is always so friendly. My hairstylist is amazing.
I went here for a spa day with my sister and we had a nice time. The staff was wonderful and the serves were great. We got hair cuts, massages, and facials and everything was good.
I’m posting this for my wife… She looks fabulous! Big big thank you
Terrible service. Waited over 20 minutes for my appointment and noone came. I told the front desk that this was ridiculous. They didnt care and just said ok. I left without the service. Not returning.
Usually like the cut. The last time was sketchy!
Ive been going to Mercedes for my haircuts for 2 years now, and went to several other stylists at other locations beforehand. Simonsons is very clean and professional with fun and attentive staff. I definitely recommend it!
Great facial experience with Lis, despite it costs slightly more than other Spa.
Had Makeup put on for my nephews wedding Saturday.
Love. Great staff and support team. Ask for Sydney for Hair and Lily for Nails. AHMazing! So much talent and perfection with both of these women. The whole team is unmatched!
LOVE this salon! Customer care at its best! Always feel taken care of! Highly recommend!
Awesome customer service and top notch talent!
These ladies are true professionals who take their job as Estheticians seriously and are dedicated to their craft
Every time I visit Simonsons the staff is friendly, helpful and professional. I see Kathleen for brows and eyelash extensions and she is fantastic. She always has the clients best interest in mind and does awesome work. You wont be disappointed.
Scheduled basic facial for next day after walking in to check the place out. Confirmed price & services I could expect for basic facial. Arrived 15 min early @ their request, to complete questionnaire, etc. Ample parking Relaxed atmosphere. Pleasant, knowledgable folks. Advanced Practice Aesthetician Lis (Aylissa) explained exactly what shed be doing, after reading the info I provided on questionnaire. She made sure: I was comfortable in chair; warm enough, etc.; Assessed for allergy issues of any kind-none for me. Any previous facials? (yes). The next hour was all about my comfort. Lis really new facial anatomy, musculature, tension spots. She never rushed, never promoted/ pressured sales. I preferred: quiet, relaxing & thats what I got. It was a slice of heaven. My cost was $85.00.Worth it to me: my skin was thoroughly & gently cleansed, massaged & moisturized. I left with glowing skin. I had confidence in her skill level within moments of starting the facial. I recommend this establishment & this aesthetician. Ruth P. 11/5/19.
Kristen is a wonderful stylist. Always does a beautiful job cutting my thick wavy hair. I look and feel like a new person.
My husband booked an hour deep tissue massage session for my birthday tomorrow as a surprise. He specifically requested for a female masseuse but Simonson’s calls him today saying that they only have an opening with a male masseuse. We’re both so disappointed and are now scrambling to book an appointment for me someplace else. Don’t waste your time and money on this place. Terrible customer service with no sense of courtesy to call ahead of time about their mistake.
I went to Simonson’s in Plymouth for an LCN Gel French nail Fill and Lili was great. I love my nails and the product is so much better than acrylic or dips. They are a bit more expensive, but you get what you pay for!
Thank you Kacie your amazing made my work night so much better! See you again!
$159.00 for a color and cut. Was told the expense was because a senior stylist did the work. This place is clean, professional & the employees are attentive and are good listeners. Maybe I am a fuddy duddy, but total cost was almost $200.00 for a cut/shampoo/color & seems outrageous. Tipped the stylist $20.00. Wifes hair is short, thin & I have coloured her hair for $15.00 from a box & it looked just as good. You will see high end luxury vehicles in the parking lot. The services are top shelf. Bring cash and your Amex.
I love my hairdresser - Molly!! She always does a wonderful job. The front desk staff are so happy and kind. The staff makes you feel very special. Thank you!
If I had negative starts to give, I would have! The first time I went there, my stylist was so rough with my hair despite me telling her to be gentle as I tend to matt, I walked out with a huge bald spot. She messed up my hair color and I had to go back to get it fixed! I decided to go back since it was convenient in terms of location thinking that I maybe had been unlucky the first time. Well guess what, a different stylist and another horrible experience. She turned my hair too brassy and blonde so I asked her to add a few dark streaks, and they denied it saying “they don’t have time as they have other clients waiting” ... so wait, they have time to ruin my hair, collect payment, but not fix their mess up because they have other clients??? First focus on ur existing client and make them happy before worrying about another!!! If you want rude service, go here... otherwise take your $$ somewhere else. I didn’t pay for the service but the manager had the audacity to tell me to go to another salon in the future since this place is not a fit. As if I was ever going to come back this place!!! Rather than trying to accommodate their clients they are just more focused on quick business with zero sense of customer service!!!
I went to Simonsons in Plymouth yesterday (6-7-14) and had a color and haircut with Sam. I should mention that this bad experience cost me $125.00. When I met her I was very explicit about what I wanted and she acted as though she could give me a cute haircut and the description she gave me does not match the finished haircut that I got. She applied the color and I didnt see her for almost an hour after she finished. She then was ready to wash my hair and I told her I did not want to get wet because I felt that I was not protected properly from the water. She assured me it would be fine and then told me I was getting some water on my back. She managed to take care of it. Then the haircut is terrible. She did not do anything that she had described to me when we discussed the haircut. I was shocked when I saw how much hair she cut off and then I had to tell her the back was not good. She didnt seem to know how to do a simple cut in the back and took an electric razor and I feel like I have been scalped. Frankly, I could have had a better haircut at Fantastic Sams. This isnt a haircut that I would get at Aveda or Roccos. Sam does not appear to be sincere in her attitude. I would definitely not recommend her.
My first time at this salon and Sydney was amazing! I am very excited to see what we decide to do with my hair😊
This is a great place to get a quick haircut. Its consistent and Im usually able to get in and out fairly quickly on the weekends
Love this salon. They have great services, fun jewelry and gift items out front too! Cassandra is GREAT with curly hair which is hard to find!
Jess always does a good job with my hair.
Great stylists. I get my hair done by Tiana who does a wonderful job both cutting and coloring. Good communication and very friendly. I also get my facials done by Lis! She has gotten my acne and oily skin under control. Recommend both completely!!!
Kristin has been making me look good since 2015! She always does a great job and has wonderful Netflix suggestions!
Not only did they have a last-minute appointment available tonight, but my esthetician Hailey was very nice and gave me a fantastic brow wax!
Had an online appointment confirmed and this morning when I arrived after a 45 minute drive for the appointment I was told I have no appointment, sorry. Wont be back anytime soon.
Absolutely love my color and cut by Cass!
It is priced and presented as a high end spa. But the services we had (mani pedi) were done mediocre at best. I did not find the girl doing my work overly pleasant and the polish was done subpar. The chairs and set up were average. Not exactly super relaxing. After leaving negative feedback in an email they did offer to redo the work. However we were only visiting the area.
Love this place! I will definately go back.
Kelly was great. She cut my hair exactly how I wanted it and fixed the problem. I highly recommend this salon. No matter what service I get, its always a wonderful experience.
I would definitely recommend Molly as she does a fantastic job every time.
I get Shellac manicures here and they are always done beautifully. Would definitely recommend.
Staff are friendly and prices are reasonable.
Great staff and a great hair cut. Everyone who works here is very friendly.
Love this place. My stylist is amazing and they are so friendly
Knowledgeable staff. Calm atmosphere.
Wonderful staff and talented stylists!
The environment is so fun, relaxing and clean! If you’re looking for a stylist look no further!
Great stylists and wonderful receptionists
I had an excellent facial. The staff is experienced and give a wonderful facial
My grandaughter freekeed out about the the hot iron when she was so pose to get an up due so the French braide5 1/2 of her hair evan though my daughter said she could do it at home then charged me $50 for beading half her headSo on six heads I ended up spendeig 560 and three of them were kids bull #$!*I understand the brides hair and the brides maids but 3 kids 50 a pop plus tip bull s#×/,
Im supposed to be getting my hair cut and colored tomorrow but to be honest Im still hesitant to get back in a salon chair after having such a disaster experience at Simonsons Plymouth last July. I havent done anything with my hair since. I first went to a stylist at Simonsons for a slight trim and my first color in 2 years. It was supposed to make my flat natural red/yellow toned blonde look more vibrant, multidimensional, and ashy blonde. I discussed balyage and a highlight/low light mix with the stylist. Instead of doing that, she decided to dye my hair brown THEN add highlights, and then butcher the cut by over three inches instead of the half inch I asked for to be cut. My hair was essentially dark brown and some yellow and red tone showing through. The next day I realized just how horrible it was when I looked at the back of my head in the mirror.I called the salon and requested my money back so I could go to another salon to fix it. Instead they insisted I come in and let a more advanced stylist fix the damage. So I did. She agreed the other stylist did a terrible job on the color. She did what she could to try to help the color and it did look better after she lightened it but there were still yellow and red undertones and the darkness from the all over color could not be lifted so it looked terrible in some lighting.I was so bummed that I saved all year to finally pay to get my hair done nicely and it was this terrible color and now too processed in the two visits to even wisely go forward with any other attempts to fix it. A few days after the fix I called the salon and explained that due to the situation happening the way it did, I deserve a refund of the money I paid for the cut and color. The manager told me to come in to the store to work it out. I drove there and the manager looked at my hair and said my hair just naturally has a yellow and red undertone to the blonde and that theres just nothing they could do. She gave me s bottle of purple shampoo and would not issue a refund.I do not use chemical shampoos on my hair like the purple shampoo. I only get my hair dyed once MAYBE twice a year and do not use chemicals in my head otherwise, only natural shampoos. So the shampoo was not even a consolation. I shouldve gotten a full refund and I didnt. In their defense, the salon did shortly thereafter let the first stylist go, as I found out via LinkedIn. I definitely dont want to be responsible for someone getting fired but if youre incompetent at your job, then its really for the best.The damage done to my hair wasnt going to change, and hair takes time to grow out and heal so I just tried to make the best of it and embrace it. As the weeks turned into months, the dark brown color from the dye faded and highlights grew out some, and eventually it has now landed at looking like reverse ombre, which wouldnt be entirely terrible if it wasnt a red/yellow blonde/brown mix and if it wasnt the same drab look I wanted to avoid.Trying to be okay with hair that looks ugly, but really hating it has impacted my self image. Every time I think about going to a salon these past few months I dont, because Im afraid Ill spend another $140 and end up with another hair nightmare. Ive tried to think of it as just a one time unfortunate experience but its like trauma! I just cant trust anyone with my hair or money now! I think for that, Simonsons owes me a lot more than a refund.
Fine spa however the price is outrageous. An 55 minute massage costs $120 with tip!!!
Great service. Easy scheduling.
Phenomenal service, incredibly friendly staff. I wouldnt go anywhere else
If you care about how employees are treated, dont give Simonsons your business. The owner treats her employees terribly (heard from several sources) and if you try to leave, she will make you pay in every conceivable way.
5-star customer service!
Every time I go here I almost spend all of my money lol way too many great things in there!!
Cassie is absolutely AMAZING!
Nice place with lots of different services
Courtney Miller is amazing at hair and color!
Kayla does BEAUTIFUL WORK!
Great service!
Kalyn and Annie are the best!
Pricey but wonderful
I love the service