I had been a loyal customer of VIP Auto mostly for oil changes and other minor repairs. The last time I took it in for an oil change I was charged a lot more than before. I asked Drew about that and he said it was because he used a synthetic blended oil. I took him at his word because I had not had any problems three before and Drew act like he is your buddy. When I needed a complete brake job I let them do it shortly before I moved to another state. Five months later I began hearing a grinding sound from the right rear wheel. I called VIP and spoke with the manager, Drew, to tell him the brakes were already failing. He said it was probably a bad bearing and not the breaks but it was also serious and I still would need to get it repaired soon. I took it to a local repair shop and learned that it was in fact the brakes that were failing. The right rear brake had locked in the brake position because it had not been greased when repaired. The left rear brake had very little grease and would have frozen soon. The front brake shoes were installed incorrectly as well. The total repair cost was over $500.00. I called Drew and he said they would credit my card for that amount. I never received the credit and he gave me a new excuse each month. Finally, he said he would mail a check. That never happened. I called the owner and left a message for him to call me back but he didnt. No surprise there. They claim to have an industry leading warranty for defects in materials or workmanship. Dont believe everything you read there. Drew always acted like he was a friend but in the end hes just another TOOL around the shop. It looks like there are other bad reviews for similar problems.

I am actually sad to write this because I thought I had found a respectable auto repair location. I have actually gone here several times with very positive results. This last time was a kick in the groin. I was lied to about the availability of a part and the price. I dont even trust that they replaced the part they claimed or if the problem is now fixed. I used to deal with a gentleman named Drew but he seems to be gone and so does the quality and decent service. I will think twice before bringing my cars in there again. Like I said it is very sad to have to write this.....I did actually respond to the TEXT you sent me and there was no response back. I never said anything about my AC, it was working fine. Dont insult me either, I know where the fan is located and the module which is what you said needed replacing. I also needed to have my engine bay cleaned because it stunk like burning antifreeze so badly for so long. You explained it fine, the problem was in the lack of honesty and integrity.

There is ABSOLUTELY no other place Id trust my vehicle!! DREW is the BEST! He takes the time to help you understand exactly what needs to be done. Ive been coming here for almost 2 years and now will be only going here from here on out. Thank you guys for the great honest service! I highly recommend them even for just an oil change!

Drew and team are exceptional @ VIP Auto! I had only had my new car for a matter of months before it was hit overnight on the street. I was referred to VIP Auto by a friend and called right away. Drew answered my call and was able to see me right away. Drew offered a variety of ways to repair the body damage. They were able to not only get me in within a few days but also fix it right up. Drew and team are professional and knowledgeable and I’ll definitely be going back for other services they offer. Thank you VIP AUTO!!!to take

Not really sure where to start. It is very hard to find honesty in this industry but stop looking and just bring your vehicle in here. If being kind and honest brings good karma these guys have plenty of it. They wont overcharge you and theyll consistently hand you the truth. Major respect goes out to their team.

VIP Auto is first class in my book. I had a coolant line leak and when I called, Drew was able to get me right in. Drew is awesome, he is honest about what actually needs to be fixed and not try and sell you parts that don’t need replacing. You are greeted as part of the family. If you need your vehicle repaired and want honesty and great work I recommend VIP Auto in Plymouth. I will be coming back for sure.

My experience here has been nothing but the BEST!! Ive been coming to this location for the past 2 years and I feel like family! Every time I come, Im greeted as I get out of my car. Im treated with respect. The guys here are very honest and make sure that you leave more than satisfied. If you ever need work done to your vehicle and you want it done right without being ripped off, check this location out! Drew, the service manager is the man!! Hell take great care of you!! Plus they have really good gas prices and a loyalty program!

I want to take the time to appreciate Drew for his sincerely exceptional customer service skills, but I believe it goes even deeper beyond that as this guy sure knows how to make you feel welcomed and assured that you are in good hands while giving you honest and resourceful information. His hard work and dedication show in each and every thing that he does for VIP auto and the team that he has working by his side with the utmost efficiency and quality is living proof of Plymouth VIP Autos service standards. Thank you all for doing an excellent job repairing my vehicle in such a quick and timely manner, and also for your great service in helping with my situation. Its not any auto repaie shop that treats customers the way you have treated me. I will definitely recommend you to anyone with auto repair needs. Keep up the great work!!

My family has been coming to this location since they opened and weve had such wonderful experiences! They have been so kind, going above and beyond to accommodate us. I brought my car in last week for a small repair and not only were they friendly and on time, but they didnt even charge for the service and gave a coupon for a free car wash. It is so refreshing to have such a considerate experience and generous service at a car place!

Ive been using Plymouth VIP Auto for nearly a year because I was new to the area and didnt know better. Here are all the reasons why Ill never go back:Reason One: My car had battery issues and needed to be jumped constantly 10 months ago. I brought it in to VIP and they said that the battery was old and needed to be replaced but that nothing else was out of the ordinary. They replaced it and fast forward to the present annnnd the same issues are happening again. I call and ask if I can bring my car in, they say yes, I get a jump and bring the car in. I tell them my concerns that there has to be more than just a dead battery this time, its obvious. They call me an hour later saying there is definitly something drawing on the battery. But to look into it any further it will take 2 hours and cost $400 ... just to find the problem? That $400 wouldnt go toward the repair or parts. So my husband calls 3-4 other auto shops in the area and they all quote him $200-230 for the same work and say it sounds like we are being taken for a ride. He calls back VIP auto and asks if they can price match or at least meet in the middle because their cost is WAY above everyone else in the area. They say if you bring us in a paper quote, we can talk... so you want me to pick up my dying car, haul it to a different auto shop, get them to give me a quote... and then bring it back? Are you insane? Why not just call literally any of the shops we called and confirm that they are ripping us off? Anyways, I go in to pick up my car, with no new news and am slapped with a $54 bill for the same amount of knowledge and condition that my car was in before.Reason Two: This happened a few months ago. My husband needed an oil change and I suggested Plymouth VIP. He goes in and got charged more than triple the amount he has paid for an oil change EVER. Seems like over charging is the way they stay in business.Dont go here, go to literally any other auto repair place in the area.

Ive been going to this place for years and they have always done a great job. Their services are reasonably priced, and they never upsell you on stuff you dont need. They treat you fair and professionally. I would recommend this place to anyone.

What a phenomenal group of people. I was in a bind and they stepped right up and saved me. Drews customer service was amazing, not just for me but I got to watch him interact with all of the other customers who came in the shop and he was great with all of them, and the other employees! I could not recommend them more highly. Thanks so much for the help guys!!

Definitely take your car here for any maintenance or repairs! Ive been going here for about a year now and they are always able to get maintenance done in a timely fashion and they do an amazing job. Drew and the staff are so friendly and their attention to detail and memory about each car and person is incredible. I never write google reviews but I felt like I had to for these guys because they always go above and beyond. Keep being awesome!

Ive been going to VIP Auto for a few years now, and I can honestly say Ive never not been impressed. The staff are friendly and the technicians really know their stuff. Drew, the manager, has been amazing as well. He truly does put the customer first. I had a strange issue that was very hard to track down. I had brought it in multiple times, each time getting a loaner at no cost. After a little while and lots of research, we were finally able to figure it out and get it fixed. I was not charged any extra for all of the other times they spent on it. I have a few stories like this with VIP Auto, so as long as Im still in the Twin Cities I will only bring my car to them.

Just moved to the neighborhood and checked this place out. The crew is super friendly. Good price too. Will continue to get my car serviced here.

This is the best place to take your car for repairs. They do a fantastic job and always treat you like family. Drew and his entire staff are very caring and will go the extra mile for you. Cant say how much I love this place. Will never take my car any place else!

This place has saved me multiple times. Drew is always willing to go out of his way to help. 10/10 best customer service I have ever recieved from an auto shop. This place will always get my business and I will always recommend VIP to everyone looking for an auto shop.

Drew and his team are the best! We appreciate his enthusiasm and skill in solving auto issues big and small. Always at the ready with a solution and a smile, Drew makes car repair simple and easy. What?..YES!

Drew was so kind and went above and beyond to make my experience good. I had a car that was on its last legs and he had it towed, and took care of everything. Would definitely recommend.

Y’all Plymouth VIP Auto guys are amazing wonderful omg the best place to bring your car and your family/friends cause they put there customers need first 🙏🏾🙏🏾🙏🏾 God bless you guys. Drew You the best thank you for the wonderful experience

I was traveling through the area and had trailer trouble, pulled in hoping they sold something to tie the load down. They didn’t but their employee Drew wouldn’t stop until he found me a solution that worked, then came out to the trailer to help secure the load, wanting nothing in return. With fantastic people like that running the place I’d trust them with any wash or service.

Awesome staff. They are one of the friendliest places Ive been in a long time. The employees actually appear like they want to be at work.

Very happy with the work performed on my mazdaspeed3! Drew is very communicative and honest about what needs to be fixed on your car to make it run right again.

I had a great experience taking my now-car to Plymouth VIP Auto for a once over prior to purchasing. They squeezed me in on a busy day, even when I was late. I know they were incredibly thorough and honest with their check and I felt confident buying my car after their approval. Highly recommend!

I had a screeching noise when apply brakes I browsed all showrooms which I have never been too most of them asked to dropoff the car or wait for a week for an appointment.I called VIP auto reading the good reviews they had, and it was all true. the person replaced my brake pad and rotors n 2 hrs and handled the car. The customer experience is really good and nicer, this local business definitely needs a more bigger chance and support from the community as they truly deserve it. I dont generally post reviews until I really experience some good vibes.

The people who work here are incredibly friendly. I dont know anything about cars but they didnt try to make me pay for any extras, and even gave me a huge discount on my oil change! Their waiting room is very comfortable and it didnt take them as long as I thought it would to service my car. They put my front license plate on for free, even though my car didnt have one before since I just moved here from out of state. I highly recommend them and Ill definitely be going back!

Was towed there on a Saturday (closed) and was promptly consulted on Monday morning about the condition of my vehicle. Drew was the man, they fixed it quick, and helped me with my warranty issue with my OLD shop.

We could not be more pleased with VIPs service! We were having a difficult time dealing with a warranty company in getting our engine replaced, Drew and crew went above and behind in getting the work done! In addition to doing an awesome job and supporting us; they spent hours on the phone with the other company figuring out the best solution! These are the peeps to trust when dealing with all the issues that are associated with cars!

I am a young female that knows nothing about cars. I’ve always been nervous about bringing my car in for service. However, since I’ve started going to VIP Auto, I feel no nerves. Drew and his staff take such good care of me. Drew spends the extra time to explain/ show me what the problems are. They do quick, quality work and treat you like family. I wouldn’t go anywhere else!

Ive been a staunch return-to-my-dealer (aka Toyota Brookdale) customer, but since I stopped in for an oil change at VIP Auto last year, I keep going back - Drew and the crew (unintentional rhyme, but kinda fire) have always been welcoming, great at explaining what fix my car may (or may not) need, and especially makes me feel like Im not coocoo for Cocoa Puffs when I mimic my car noises (bbblyyargck is a normal sound for brakes, yeah?) Excellent service all around, 10/10 would recommend.

Super friendly people. Quickly fixed an issue created by having gone to a dodgy mechanic in the first place. Very fair pricing. I’ve already recommended this place to my family members.

As a new mom with a 1 month old, any time you have out of the house is fleeting and a little nerve racking. I needed to wash my car desperately but only had about 10 minutes before I needed to be at an appointment. They got me in and out of the car wash quickly but had the most amazing customer service. They had someone pleasantly explain the options and hand wash the back of my car to make sure to get all the dirt off. As a business owner myself, I find customer service and those personal touches such a blessing! GOOD JOB OVER THERE! I am hoping I can move all my service over to them!

Every time I go to Plymouth VIP to see Drew and the rest of the crew, I’m just blown away by their service. They are more than fair with their pricing and their mechanics do top-notch work. Even though they have a huge base of regular customers, they know my husband and I by name and remember who we are. I’ve had nothing but good experiences for years. Knowing that the folks at Plymouth VIP are taking care of my car gives me a lot of peace of mind when I drive.

VIP offers complete transparency, on time service, reliable service, and cheaper gas than the holiday a couple doors down. They always go out of their way to make their customers happy. Truly the best auto shop in the metro area!!

This is a great local mechanic. We have had a great relationship with Drew the service manager here. He has provided assistance with our SUVs as well as well as an occupation for my nephew during high-school at Armstrong.

The first car repair place that seems trustworthy. They are very helpful and honest

Plymouth VIP feels like having friends in the auto repair business. They work hard to find get you in, find cost effective repairs, and do great work. It’s a relief have trustworthy folks in your side.

They do a great job, honest people, and a very welcoming environment. 10/10 would recommend!

The experience I had with my car repair was above and beyond. I also appreciate that Drew was honest. I felt like I was genuinely cared about as a customer, something that I don’t experience often when paying for services in general. It was just such a good experience and I’m so excited that my car is in great shape now. I will be returning for future services whether it’s another car repair or simply an oil change or car wash. Phenomenal customer service and honest mechanics. Thank you guys! If you are looking for honest quality work done on your car, feel confident in choosing this place. There’s a reason why their parking lot is ALWAYS bustling. Peace.

Very pleased with the work performed on my mazdaspeed3! Drew is very communicative and honest about what needs to be fixed on your car to make it run right again.

Drew is an awesome person and runs the business like a family. He and his staff are always extremally helpful and do great work!

Just stopped in for a propane refill. The place was clean and the staff super friendly and helpful. Was my first visit, but I was impressed. Well be back!

Everyone needs an auto shop like this in their life. Its so hard to find a trustworthy auto shop that does their work on time and for a fair price, and this place is the one that does just that! Drew and his crew are friendly and professional and they get the job done right!

My Jeep Rubicon was extra dirt after deer hunting weekend. Curtis spend extra time manually spraying the layers of dirt of before entering the car wash. Much appreciated!

Drew and his crew treat you like family

Great service! I had my oil changed at dealership a few weeks ago and noticed all the oil leaked out of my vehicle this morning. Brought it to VIP Auto since they are by my house and they checked it out and realized it was a loose oil filter so they fixed it, put new oil in and sent me on my way free of charge. Highly recommend using them if you are sick of dealerships!

Edit: I rated this place 5 stars about a year ago, and my rating has not had any reason to change. The staff here has treated me with dignity, respect, and know my name. I tell my friends to go here for car work. I trust these guys.

Wow!! Such a great experience!!! This is the place!! Unbelievably nice!! Drew is genuinely nice and actually cares!!!

Great customer service! Service was high quality. Satisfied customer who will be returning.

Thank-you to Drew and his team at VIP Auto for going that xtra mile fixing my Car! Fantastic work and professionalism I truly appreciated. My car is running smooth and noise free.👍

Phenomenal customer service. Manager Drew is awesome. Went to get car washed. Some stains werent removed, so he let car go through the car wash 2 more times. Stain was less visible, but still there. Drew was worried that sending car thru another time would damage the paint, so suggested coming back next week. I showed up the following week. Drew was true to his word and tried once more to remove the stain through the car wash. You just dont see this kind of exceptional customer service very often.

This is my second review of VIP Auto in Plymouth and I have nothing but wonderfully positive things to say!. I brought my car in to Drew today as I needed new brakes and an oil change. Additionally, my daughter dropped one of her airpods in the backseat and we could not get at it. Drew never hesitated in offering to have one of the technicians try and retrieve it, which they did! Drews friendly attitude and genuine customer concern is unmatched in the industry. While I waited for my new brakes to be put in by Todd, (who did a fabulous and quick job of installing them), I listened to Drew on the phone with customers and also talking with them in person as they walked in the shop. He treated every single customer with respect, kindness and shared his trustworthy knowledge of cars with them. I highly recommend VIP Auto as it is well managed they use a no nonsense and trustworthy approach to car maintenance and repair.I have been so impressed with the service I have received at VIP Auto in Plymouth. Drew has been very welcoming and it is really comforting knowing I can trust him with my cars and he doesnt try and sell me on unnecessary car repairs. It is evident that the employees are treated well and respected by the management team. I highly recommend VIP Auto for car maintenance and/or repairs!

I’ve been coming to VIP for over 10 years now. Their service is always top notch, and pricing is always fair. No pushy up-selling, but they also always let you know what’s going on with your car and what you will need to keep an eye on in future visits. I worked with Drew most recently, and he couldn’t have been friendlier. Thanks again!

Drew and the rest of the crew are great. Fit me in on a tight schedule, oil was changed and inspection taken care of before 8am to get me off to work. Car wash is great too! Will definitely be taking my truck there from now on.

I would absolutely recommend this business!!! Ive had such wonderful service and they treat you wonderfully!!! Will use them again for sure!!

Everyone is very honest and friendly. They are straight forward and dont beat around the bush. It was also nice that they gave me helpful advise on my car. I called on a Friday afternoon to see if I could get my car in, they got it in right away the next day and it was finished by the afternoon.

Great personal customer service! Employees there are very transparent and look to give you a great price that is lower than than the average repair shops I’ve been to and been quoted from!Having been there 3 times for major auto repairs, I’ve been very impressed with their deals, work, and customer service!Drew the shop manager there is amazing to work with and really cares about his customers; not just about the auto service given to them, but also their lives as a whole and so do all the VIP Auto employees. The car techs at the shop are very professional, helpful, courteous, and honest workers that have given me great service every time I’ve been there without any regrets to my car!Great job Guys! Thanks for all that you’ve done for me! You’ve been all awesome to work with! Thanks for the great customer service!

I had a broken drivers side mirror replaced. The work was done quickly and was very reasonably priced. The service was excellent. I will use again.

I’ve had a great experience at VIP auto, specifically with the help of Drew! I’ve been in a few times recently and each experience was great! I highly recommend them!

VIP is the best! Drew and the the customer service is out-of-this-world. I wont go anywhere else. Highly recommend!!

The best customer service you will find around the cities! Drew will always take good care of you! My family has been getting our cars serviced there for years and we have never had any doubts about the service.

Drew and the employees are great! We bring all 3 of our vehicles there and have for years. They are friendly, knowledgeable, and reasonably priced. We trust them to diagnose an issue and communicate all the options. A great business in our neighborhood!

Great experience with VIP. Love the friendliness of Drew and the team. Great work performed very quickly.

I dropped off my daughters 06 Corolla today and I had a great experience working with Drew today. Both the mechanic and the consultant were very knowledgeable, courteous, and really made me feel like a VIP customer. The service was excellent; I thought I had to drop of car off over night but they were able to diagnose and repair it right away. They were very honest about the work they had done (I am also very knowledgeable on cars) and Ive had my other cars repaired there in the past and overall it was a great experience going here today as well as in the past. Thank You for everything you guys do.

Drew is beyond fantastic. He met me at my truck for keys knowing I have a 2 month old child. He was very sweet to her as well. Very reasonable priced and helped with cost on cabin filter. Highly recommend. Drews customer service was above and beyond. The waiting room is very comfortable as well. Overstuffed leather couches. Very nice touch.

I highly recommend this place! I have had them do all the work on all of my cars. Never once had any problems! Employees are friendly and helpful. Drew that works there is awesome! He answered all my questions, was helpful, and honest! Take your vehicles to VIP and Tell your friends!

I highly recommend VIP Auto. They develop long-term repeat customers by treating people fairly, providing a friendly atmosphere and finding ways of keeping costs low. I got a quote on a brake repair from a chain store shop near my home knowing I would bring it to VIP if it was going to be expensive. Their quote was $1295 and that was best case -- if no additional issues were found during the repair. I brought the car to VIP and they fixed it for $460. I have the quote, VIPs receipt and my car to prove this is true.

My A/C unit stopped working on my car and replacing the whole unit would’ve cost me nearly half a grand because of the cars ridiculous front dash design.. but Drew hooked me up with a nice toggle switch which activates the A/C without replacing the unit! This saved me hundreds — will definitely come back again!!

I came into the shop one day because I had my check engine light on and had just gotten back from a road trip. The service manager Drew was so helpful and polite. I trust this shop completely and will most certainly be back. Thanks guys!

They are trust worthy and hardworking. They repaired the timing belt, water pump and exhaust on my Audi A 3 at a very reasonable price. I am grateful I found them through a friend to do my car repairs.

I have been bringing my cars to VIP since 1992 and that really is a testament to their focus upon the customer. I have always felt they truly care about honesty, quality and building a relationship with me and my family. Currently, they manage all the analysis and maintenance for 4 cars in my family and we are extremely satisfied. Drew has been an absolutely fantastic addition to your team! He always makes you feel cared for and takes time to explain findings and recommendations. I really appreciate the personal side Drew brings to every conversation and takes time to get to know me better. Everyone at VIP invests time to provide quality outcomes!

Im new to Plymouth and was looking for a local shop for some standard vehicle maintenance last week. Ive had several annoying experiences with chain lube shops in the past, but my first experience here definitely exceeded my expectations. Scheduling was convenient, and the service was quick and reasonably priced. Drew and everyone in the office were great to work with! My boyfriend and I will be repeat customers!

I have been coming here for about a year and a half. I have received beyond excellent service. Everytime., Drew the manager is always very accommodating and goes above and beyond for me. He is always helpful and honest which I appreciate. I am only coming to Plymouth VIP currently and forever,forget the dealership, the customer service and quality is right here!! Thanks Margo

I had such a wonderful experience here! The staff is very honest, kind, hardworking, and make you feel very valued! Drew is excellent and I will 100% be coming back!

I have had a couple repairs done at VIP Auto and they are outstanding and trustworthy. The car washes are great, too! Drew and his staff always make you feel welcome. Love this place. You won’t be disappointed.

This shop is amazing. Drew the service manager got the car in and had repairs done that day which no other shop could even offer. They went over all the options and were honest and did not try to up sell. I highly recommend taking your car for service.

I’ve been going to Plymouth VIP Auto for a few years now. Even though I’ve moved further away, my car was recently having issues and I wouldn’t trust my car in anyone else’s hands. The mechanics are Friendly and informative, and actually care about their clients. I was given a loaner car for free when I needed to leave my car with them. With fair prices and exceptional service, this is the easiest five star review Ive ever given

Amazing service. Drew Mehdizadeh was very helpful breaking down everything that needed to get done for safe travel on my road trip. He was very straight forward on what needed to get done, and never pushed anything that was not necessary. Todd Quist the technician did an excellent job bringing my car up to par within a few hours. Would highly recommend Plymouth VIP Auto.

I went into VIP because my car was slow to start and had to be jumped a few times. Drew fit me into the schedule, ran some tests to figure out if it was my battery or alternator, and had me out of the store with a new battery in 20 minutes! He didnt try to sell me anything extra, just fixed the issue I was having. I highly recommend this place to anyone looking for a no nonsense auto shop with knowledgeable mechanics.

Drew and the employees are great! We bring all 3 of our vehicles there and have for years. They are friendly, knowledgeable, and reasonably priced. We trust them to diagnose an issue and communicate all the options. A great business in our neighborhood!

I am so pleased about my experience with vip automotive. I’m on a limited budget because I’m a senior citizen and they were very affordable. They were also kind and informative and explained what needed to be done. Highly recommend them to all senior citizens

I am so pleased about my experience with Plymouth VIP Auto. I’m on a limited budget because I’m a senior citizen and they were very affordable. They were also kind and informative and explained what needed to be done. Approved!!

I moved to the area from Florida over a year ago and have been looking for quality auto services from honest friendly folk. After my first experience here, I think I have finally found the autoshop Im looking for. The owner even stops in to ensure his shop is meeting customer needs; something you dont see often. On top of the quick, quality service - they also throw in a free car wash!10/10 would recommendDrew and Jarrett helped me out during my visit. Ask for them!

VIP Auto is the only place I trust with my car! Drew and his team treat you like family, never giving you the run around other shops do. They ALWAYS find ways to save you money and keep your car running better for longer. They are extremely accommodating and do their best to work around your schedule. Their namesake suits them, as they make every customer feel like a very important person!

I have been a customer for a while at this place, maybe 4 years now. And it has been a love-hate relationship. Couple times I did elect to go else simply because of the way i was treated.However, on my last 2 visits I met the new manager - Drew.What a difference he makes to this place! He is personable, he remembers you and welcomes you to the place. He is friendly and listens well. Most importantly he is well educated in cars and gives you the details you need.This is what sets you apart from the competition. Personalisation and customer service. Keep up the good work Drew. Kudos to management for empowering this customer service spirit. It will go long way.Great, place will visit again and strongly recommended.

Highly recommend. Very personable with great customer service. Offered to provide a loaner vehicle if necessary but they were able to get me back up and running within a half hour. Great place to go!

Good place to buy non-oxyngenated fuel and propane. Terrible experience with their service in the past and will never let them touch any of my cars again. Not sure how they stay in business.

Drew is an awesome guy! He saved so much money of mine in fixing my car heater. Have just moved from NJ found a great mechanic shop right away.

Good people great service

The customer service is impressive. Management knows how to treat people. If youre looking for an old school family first ENVIRONMENT, I recommend this place to anyone. Service on my vehicle was excellent, on time, and reliable. They do things the RIGHT WAY. 5 stars for sure!

Very caring and helpful! I cant thank Drew enough for helping me figure out what was going on with my vehicle. I was overwhelmed because I was from out of town and needed to head back home and Drew was completely understanding and helped me right away. This is the BEST auto place i have ever been to !!!

Drew and his staff had great customer service. Somebody dropped me off and picked me up from work and my car was done by the time I was done with work. He knew I was getting a new car soon and didnt want to put a lot of money into the car so he gave me $50 dollars off a $250 bill but was honest and had the car running great again. Gave me a lot of great advice about certain cars in my search for a new car as well.

Plymouth VIP has a customer for life. I always recommend them to my friends and family because of their integrity and outstanding customer service. I have taken my vehicle in several times with specific concerns and they have always been honest about what repairs need to be done and what repairs can wait. How many places out there still value being honest rather than making a buck? From their staff to their pricing, they are truly first rate!

We have been bringing our cars here for oil changes and more for years. Theyve been very professional and helpful and do a quality job. Drew was especially helpful in making sure my RX-8 was ready for a track day and ensuring things still looked good the next day when I took it back. He has also made recommendations for brakes that are better than what I have but not going to break the bank for next time I head out. Thanks VIP Auto team.

I originally came to VIP after multiple terrible experiences with the dealership. Drew took great care of me and the techs do great work. Every service I have had is done in a timely manner. They are very thorough. I even got driven back to work which was super convenient.Whenever I need something they get me in immediately. Wouldnt go anywhere else.

Not sure how they only have 4.5 stars at this time? This group is wonderful. High integrity and great level of communication and follow-up. Oil changes are always quick and easy-breezy but big work has gone great as well. Also ensure you get their oil change (and other value) frequent flyer card. Its a must get when they’re available. Its super appreciative having a local car place with this level of integrity.

My wife and I always come here for our oil changes and services. The staff here is very friendly, professional and informative when it comes to maintenance and repairs. I would highly recommend Plymouth VIP Auto!

I cant recommend this team enough to anyone who is looking for a local shop that listens to the customer. I recently had a problem with a locked up brake. Other shops that I went to diagnosed it incorrectly and even suggested that I have $1500 worth of work done - that already had just been done. Long story short, after a consultation with them, they diagnosed a simple fix for a switch that wasnt functioning correctly. The brakes are now operating perfectly and I was out the door with only $100 repair charge and a nice car wash as part of the service. See these guys if you need help. They listen and they know what they are doing. They also offer a courtesy shuttle/ride which was super helpful. Again, I cant recommend these guys more highly than five stars. You will too.

Best customer service I have had with any mechanic. Prices are very reasonable and they get me in and out even when they are busy. Also Drew is the best!!

Great shop! Drew and the rest of the team are friendly and helpful. I’ve taken one of our cars there for the past year and am consistently impressed by the work and by their level of attention.