We have been with Mark for over 10 years. We left for a brief time because of better rates, but came back when the rates were competitive about 5 years ago. Mark has been extremely responsive and professional over the years and helped us when we had to make some claims. He even answers the phone directly when I call. I feel assured that Mark is looking out for my best interest and has my needs covered.
Mark Ylitalo has been our insurance agent for our home, personal property, and vehicles. Insurance is one of those things you hope you never have to use. Mark is a premier agent in the truest since of the word. He takes an active role in the best possible outcome for us. We are fortunate to have Mark and his teams help - from car accidents, to flooded basements, and precious wedding rings lost, they help take the sting out of the situation.
My wife and I have had our homeowners and car insurance with Mark for 8 years. We have always found both Mark and Farmers to be very easy to communicate with and work with. I find the Farmers website very user friendly. Mark has always been easy to get a hold of whenever we have a question. He regularly contacts me to go over our coverage and determine if any changes need to be made. Four years ago, it was Mark who reminded me that my wife and I needed to take our senior driving class to qualify for our insurance discount. I would recommend Mark Ylitalo very highly to anyone who is looking for an insurance agent.Glenn Pritchard
Great service and very knowledgeable! I dont think weve ever called and not felt like we are Marks only customer (i.e. great service) or have we asked a question for which he did not have an answer. Also, very fair about giving advice on how to manage premiums and what to look for in other companies quotes.
Me and my husband have been with Mark for years. He always gets back to us quickly if we any questions or concerns. He takes care of any changes that we might have. He is very knowledgeable about insurance and what we need. My husband was in a accident this past spring. He took care of everything and it was not stressful. He is the best agent!!! Cathy & Steve Aebly
Mark is such an Amazing Insurence Agent! He will take care of all of your needs with a smile and go the extra mile to ensure complete customer satisfaction.He will even reply during his down time and on weekends. Thank you Mark for your continued support and service!!
We have had Mark for and Farmers Insurance for several years now. He has always provided excellent service. He is timely with any required response to questions I may have, and we always get updated policy information. He is very accessible.
Mark makes me feel like I’m his most important customer. Feels good to be valued.
I love working with Mark and his team. My calls almost always get answered with a live voice. If I do leave a voicemail, I get a return call promptly. Marks office makes me feel like a valued customer every time I need assistance. I have been insured with Farmers insurance and Mark for 30 years and looking forward to another 30 years.
The best insurance company as well as agent! Ive been with this agency for over 25 years and would highly recommend them. If anyone is searching for a company, Farmers has never let me down! The best representative for this company Is Mark!Fyi I have home, auto, life insurance. 😁
Cheap and easy to reach
Mark and his team have always been there when we needed them. They are quick to respond and are very insightful. So glad that they have served us for so long.
You want a great insurance agent when bad things happen. When weve had major issues that required claims Mark and his group have been caring, thorough and extremely helpful. It simply doesnt get any better than this!
I have been with Mark for over 20 years and I have always had a peace of mind that when I need to talk to him or have any questions he is always there to answer them for me and that means a lot. In this day and age when everything is so impersonal and electronic he is there. Thank you Mark
Mark has been my agent for over 20 years and has always gone above and beyond the call of duty for me and my family. He and his staff are always very helpful and take the time with me to sort things out and review all options. I can’t recommend Mark highly enough.
We have always been happy with our rates and service from this company. My only complaint, is that I accidentally misplaced a bill one time and the payment processing company immediately threatened to cancel our insurance. I have been a customer for years, so that upset me a little. I have excellent credit and have paid 99% of our bills on time. However, that really has nothing to do with Mark and his company. They are great to work with.
Weve been with Mark and Farmers Insurance for over ten years and look forward to the next ten years. Mark has been easily accessible by phone when Ive had a question about my coverage or wanted to make a change to a policy. He is the sort of person you want in an insurance agent: knowledgeable but not given to hype, level-headed but not disinterested, and available to provide solid answers without being pushy and intrusive. Hes a thoroughly honest and professional agent and person.
When I had issues with my roofing company and my car, our agent Mark Ylitalo did the extra steps to help me out! I will be always grateful! What fabulous service!
We have had great service with any claims weve had to make for both home and auto insurance.
Ive been with Marks agency for over nine years. Only left because I moved out of state. All calls and questions were answered quickly and changes in my policy were a piece of cake. Highly recommended!!
Mark is great! Always available to provide advice and basic been a huge help navigating through auto accident claim.
We have been with Mark and Farmers for years. He handles our home, car and RV insurance. Our grown children have stayed with him. He is very helpful if problems with claims, or anything else occurs. Hes a good guy.
We have just finally resolved a car accident that has been under review and litigation for almost 3 years. The accident was the fault of the driver Nancy Gagner who did not see a stop sign on a side street in Minneapolis and hit a vehicle traveling on the cross street. After an intense time dealing with the attorneys through Farmers and then the other drivers attorneys etc., the case was resolved and no further compensation was required for the defendant. We were very pleased and satisfied with the utmost care, concern and professionalism involved in all the proceedings. There was constant and reliable help and assurance on the part of Farmers that all important and necessary terms be met.We would highly recommend Farmers Insurance and our agent Mark Ylitalo to someone needing a good reputable agent and a company that strives to be customer oriented. We have found this to be true for any of our accidents over the years, no matter how large or small as well as of our four children...always being assured that even given careful driving thats just what they are accidents. In all instances the health and well being of the customer is Marks first concern Eugene Gagner
Great service. Mark is very knowledgeable and he explains your policy to you in an easy manner. I would recommend him completely.
Mark has been a great agent for us for many, many years. He is always on top of things and looks out for our best interests.
We have hail damage years ago and everything was taken care quickly and to our satisfaction. My wifes car was rear-ended on Highway 169 and the damage was also taken care of quickly. We call and then everything just rolls along with the case.
Mark has always provided our family with excellent service. He is a true professional, and so are those who work with him in his office.
Mark is awesome to work with. Hes been my agent for years, Seamless!
Great attention and follow up on issues or questions as they arise.
Ive never had a problem working with Farmers Insurance companies, my agent Mark Yliato is very helpful
Very happy with Farmers and Mark Ylitalo. The phone app makes for a very easy process/experience.
Mark has been our agent for years, always quick to respond to policy questions, and has provided house/car plans that are financially beneficial.
Worst experience I have ever had!! I shouldve never left state farm. Mark/Farmers insurance cost me out of pocket 20k and now Im left with a huge bill, and no basement!!!!
Mark and his team are always quick to respond, easy to work with and make every experience seamless. We have been with him for over 8 years and will continue to use Mark and his Farmers team!
We have had Farmers insurance since 1983 with the same agent and have been satisfied with the service
We have had Mark for an agent for a long time now and he is always easy to get in touch with, he provides informative answers, and gives us options and alternatives for all of our insurance needs. Home, Auto, and Boat.
Good experience. Timely response and always gets the job done in favor of us.
Last summer I had a question and Mark was on vacation and I knew his assistant couldnt handle it. I wouldnt have objected if he waited until Monday to call but within an hour Mark called me.It is service like that that keeps me with Mark instead of looking elsewhere.
Mark is always there to help and has been an awesome agent.
Mark has been our insurance agent since our children were small. Weve always had friendly, competent and caring service, quick response to requests for information or changes to our coverage, and great suggestions for improving our coverage.
Helps me with everything i need and gives me great options!
Love working with Mark - he’s incredibly supportive and responsive!
Mark has taken care of my insurance needs for a generation. He has always done right by me.
Mark Ylitalo has been our agent for many years. He worked with us on our first Home Owners policy and has been there for our family through it all.
I’ve been with FARMERS insurance for the past 15 years I will never go anywhere else
Great experience with Mark & Farmers Insurance
Friendly and responsive.