I had the BEST experience with Allison’s. As a woman who doesn’t know too much about cars, they made sure to explain everything throughly and walked me through their processes. Wanted to give a huge shoutout to Randy who really went above and beyond for me! I will 110% be back for all of my other car needs. Thank y’all!!

Great place to go for getting your car fixed.

Great job working on the suspension of my Ford Expedition got it finished on time and a great job on the alignment. Best ride in years.

Top notch service, easy in and out access if you need your camper/RV inspected.

Excellent care and great staff. Have enjoyed the auto care weve gotten for the last 30+ years. Candy Butcher

Good people. honest and always good prices

Everyone needs a mechanic. A good mechanic is preferable. A good, reliable, trustworthy mechanic is one you stick with as long as possible. Weve been going to Allisons for at least 10 years, maybe 15, and plan to continue going, and well continue to recommend others do, too.

Good work, fair price

My family and I are so lucky to have Dave, Scott and the others around. We take all of our cars here from anything as little as oil changes to engine troubles. They are so quick to get down to the issues and are very well at explaining the work that needs to be done to fix it AND they get the work done in a timely manner. Thank you guys!

This place is the best of the best! Honest, so reasonably-priced, fast. We have used this place for years and we love them!!

I LOVE this place ! it’s a 30 min drive where i’m from and i make the drive whenever i have an issue with my car. they’re all so sweet and you can tell they’re all really honest and they get you involved and letyou actually see what they’re fixing. i recommend this place to everyone ☺️

We brought our RV to them and their services were over the top Great amd Professional!! Fun and Happy Employees!!!

Professional & courteous staff. Very attentive with your vehicle needs & concerns. No shady practices here, only charge you what you asked for, no under the table shenanigans. Got my moneys worth with the licensed mechanics.

My mom has been going to Allisons for 30 years and in her words they treat her like royalty. Im grateful that my mom has an honest, safe, reliable place to get her car taken care of. She most recently had some repairs and a new set of tires and they made it so easy and the tires were priced great. If youre in East Plano, Plano dont go anywhere else but Allisons!!!!

We are so happy to find a place where we can trust what we are told! Allisons has great, dependable service and goes the extra mile to make sure we are satisfied. Once we even called about some car repairs our son was being quoted in San Antonio, and they reviewed the report for us and gave their opinion! Who does that??? Five starts to Allisons Auto and their team! Robert and Joanna Jackson

Honest, fair prices, fast and thorough service. Every person that works there is superFriendly & personable.Bonus: if your car needs to be towed -They send towing company and just add it to your bill. They make a stressful situation so much easier for you.Only place in Plano we will take our cars to.

I love Allisons! My family and my business have all been coming here for as long as I can recall. at least 15 years? they have worked on our work box truck and van as well as my personal jeep. they never try to sell me what I dont need! I totally trust them. I always end up paying exactly what they quoted. I live in McKinney now and Allisons is in Plano. I dont care - I make the drive anyway. I feel like I am getting ripped off if I go anywhere else. the guys that work here are great, Scott and Randy and Michael always take care of me. and they are always fast. my Jeep has 156,000 miles and going strong! thx to Allisons...

I have been a customer of Allisons AutoCare since 2012. They always provide excellent cost-effective service. I know that I can always trust them with my car.

Highly recommend! Randy and Michael have taken care of my Chrysler 300 twice now and I have been VERY HAPPY both times. Seriously great service, friendly staff, so reasonably priced, wont do anything that you dont need or want, will educate you honestly and show you problems and explain things. Randy worked hard to find me the best price on tires. Be prepared to leave your vehicle if possible, smaller garage so they need time, if you do have to wait or want to, just let them know and you wont be bored, plenty to talk about because they are so knowledgeable! But take your iPad or a book just in case.

I found Allisons very honest and reliable. Wont rip you off! Scott will let you know if they find an issue that needs attention. Excellent staff, repairs done quickly and very knowledgeable. Trust no one else!

Very friendly gentleman that always ensure my oil change is done quickly..great deals. Very close to the State Farm Richardson campus. You can squeeze in an oil change during your break. You can also leave your car here for maintenance and they drop you off at work

I have lived in Plano since 1980. I have probably come to Allisons for at least 25 years. They have done extended warranty work for me on my transmission. Brake jobs, alignments, radiators, electric window motors, what ever my need has been they have always given me multiple options, they have never pressured me. I have shopped other garages, never found anyone I would trust more than Allison Motors. They are fair, reasonable, professional, respectful, courteous...sounds like the boy scouts. They are very good people. They have Earned and Kept my trust. And no, I have no stock in the company. Just a satisfied customer.

If you own a RV, do not take it to this place. Had our RV in the shop down the street at Coach Specialists for body work, and they suggested Allisons to have the alternator replaced. I should have taken it to my normal shop a few blocks away, but let CS run it over there for me to save the trouble and hassle of taking off work. BIG MISTAKE. Originally quoted over $1,200 to replace alternator and belt. They didnt take the time to find the correct alternator, and went with the 1st one they found which would cost me the most money. I did the research, and found the correct alternator and belt at Napa, and gave them the exact part numbers to bring down my total to just over $900 which is still high for this simple job. When I spoke to Scott at the shop about it, he joked about an RV is like a BOAT - Break Out Another Thousand. Which now I understand to mean if they see an RV come in, they assume the owner has deep pockets. He said it was because the alternator was so hard to get to, and was a big job to replace. While it is was there for repair, they broke the cam locks for the doghouse cover over the engine, and the door retainer for the entry door, plus walked on the carpet with greasy boots. When I took off the cover to replace the broken cam locks on the doghouse cover, guess what I found - THE ALTERNATOR! It is right near the top of the engine just under the cover, and I could have replaced it myself in an hour, but this greedy shop charged me $500 for labor.I will never return to this place to have any of my vehicles repaired, and will let anyone know I come in contact with to steer clear of this place.

Great service, very informative, detail guys, honest and great prices. Been doing business with them since 2011.I Took my Chev 1500 Suburban in to check for some AC repairs done by ANOTHER AC shop (Davis Automotive, Dallas, TX) after being charged $1,101.81, for incomplete repairs done on 9/20/2019, and mileage was 208,763, I kept having the same problems as I had in the first place within days and after the 3rd time, I returned to them to do what I paid for and NOT GETTING IT DONE, I was told WE DONT KNOW WHAT THE PROBLEM IS. I then asked for a RE-FUND, as their invoice VERY CLEARLY SAYS they give a ONE YEAR or 12,000 miles Warranty on ALL REPAIRS. But was told NO, we cant do that as we had to pay the mechanic for whatever work he did, even if it didnt correct the original problem I paid for.On 2/6/2020 and mileage of 214,429, I took my Chev 1500 Suburban to Allisons AutoCare and within hours of them doing testing, they advise me that the problem they found was the SENSOR was UNPLUGGED, they plugged it in, reassembled the instrument cluster, ac control head and radio and the system is operating as it did when the vehicle was new. The total cost for testing, finding problem, correcting the unplugged sensor etc. was just over $300.00, BIG difference from the $1,101.81 I paid for NOTHING to Davis Automotive and repaired NOTHING..Thanks to Randy Roger & Scott at ALLISONS AUTOCARE INC., Plano, Tx.

Scott and Randy always take good care of usIt is so refreshing to have a repair shop where you feel like they are looking out for their customers and not just extra dollars.

Travis has now fixed 3 of our cars, with excellent results. As a single mom with NO car knowledge, I really appreciate having a through and trustworthy auto mechanic. Thanks, Travis!

Always a good job at reasonable cost and time!

Being a female I hate taking my truck in for repairs or even regular maintenance. Im always worried Ill be taken advantage of. However, over the last couple years Ive taken every single one of my vehicles here and I wont have anyone work on my truck but Travis so make sure you ask for him. Hes honest and no nonsense! This is the most reliable shop Ive ever gone to and I dont have to worry about the work Travis does because hes the best and Ive never had any problems once Ive left. Im a customer for life!

Great service and the employees are very knowledgeable about the vehicles. Theyre especially good with Ford vehicles. I put close to 3,000 miles a week on my Ford and these are the only guys I go to for regular maintenance.

We have been going to Allison’s for 30+ years. Always great service and knowledgeable. They are awesome.

Long time family owned business. Seem very honest and fair. Easy and quick in and out for minor service jobs.

Travis did a great job fixing a wheel bearing issue. I feel like Im driving a brand new car (its 12 years old!)

Found these guys from a Car Talk registry almost 2 years ago, theyre no longer listed though not sure why. Ive had three repairs with Allisons on two different vehicles, a 2005 Dodge Grand Caravan and a 2003 Honda Civic. Each visit resulting in work equivalent to dealership quality without the higher overhead costs in the repair bill. My last visit was a radiator replacement for the Grand Caravan. Allisons charged 25% less than what the dealership was asking and I never told Allisons what I was quoted, its just their normal pricing. The trust is there, chatting with them brings memories of Click and Clack. There isnt the private waiting area furnished with leather sofas though, Fox News streaming on the 60 inch plasma screen, just three chairs and a gumball dispenser. Which is why I opt for leaving the cars overnight, their lot is safe and well lit. There is 1418 Coffeehouse right up K if you need the customer waiting room. Go get your car fixed!

Arrived at 7:30 with the parts I needed and quote from Jiffy Lube for a sensor I needed replaced. I was going to have them do it since they are a full shop. The overweight gentlemen at the front tells me they are going to charge me another $119 on top of their quote to check it out first. They wouldnt use that amount toward the repair either it was $119 more no matter what he said. Bottom line they didnt care or want my business. They didnt want to fix something that jiffy lube could replace without ripping me off basically. Go elsewhere

Honest, knowledgeable, fast.2 years ago I brought an 2005 F150 to them that I had driven to near destruction with poor maintenance.The repaired the items to make the vehicle road worthy again without gouging me on price.Recently, I brought a 2007 Toyota Sequoia to them with what I suspected was a wheel bearing issue. (Vibration, slight play in the wheel, sound when turning it by hand) They Listened to me and then correctly diagnosed the problem as a u-joint issue and saved me money.STOP. Take your vehicle to Allison’s. Any make, any model and let them professionally service and repair it. You won’t regret paying a fair price for the quality service they provide.

Honest mechanics. Ive never felt little ladied here. I think their labor costs are fare. Im glad to support a locally owned business.

Went in because my maintenance light was on. They got it sorted out for me in 1 hour. Paid half of what I would have paid if I went to the service shop at the dealership that I got my car from. Unbelievably cheap and friendly here. Would recommend.

Great Service and very, very honest guys. Im really impressed with the Manager over there who really, really knows cars. He was very honest with me and gave me options on what I could do with my car. Nobody likes to spend money fixing their car but they fixed something that I had taken to 5 other places to fix and never got it right. If youre a whining baby who thinks all car guys are out to get you then you should reset your attitude and give this shop a try. I feel like I have a guy who can really fix my car without gouging me. And frankly, I want them to make money and stay in business so I dont have to go find another guy.

Great service great prices and honest guys. Would not hesitate in recommending Allisons’s

I cant speak highly enough about the quality of service and integrity/trustworthiness from the folks at Allisons.

Need to get that truck fixed!!

Excellent service, knowledgeable, prompt and honest. Need I say more? I trust Allisons Car Care for all of our automobile repairs.

Staff is friendly. But that doesnt change the fact that the quality of the repairs are lacking. Was in a bind and took it here. Had to take my car into the dealership to get the issues worked out that Allisons couldnt.

Although the work I needed done wasnt intensive, it was time sensitive, and the folks at Allisons did an excellent job of starting the job on time, and completing the job for less money than they had estimated! Will continue to use them whenever I have auto issues.

My family and I have been customers for 10+ years. Always honest and fair.

Very nice people, they seem to be more about the customer than the dollar.

Extremely horrible service. Be very very careful, it was a huge bait and switch. They did work the extended warranty didnt authorize wouldnt pay for because the shop told them the head gaskets were blown, I would have to pay 2,000.00 out of pocket for the injector work or pay 7,000.00 for them to change the head gasket so the warranty company would pay for the injectors. Warranty company doesnt cover head gaskets. They never told me the head gaskets were blown but told the warranty company that they were. Left me in a position to either pay 2,000.00 or 7,000.00. Luckily the work never was authorized so they have no right to hold the vehicle and would legally loose so they dropped it down to 490.00 for the parts only to save the labor in replacing the injectors back to the original injectors. I got lucky this time, I will not ever be using this shop again.

Nice friendly place when you need your vehicle fix

Reputation of honesty and quality of work? Not anymore!

Scott and Randy will shoot you straight and take care of you.

Not only are these people rude on the phone, but they purposefully drive the price up by adding things you do not ask for. After just trying to get a quote over the phone, I wouldnt let them work on even a bicycle for me!

Ive been going here for sixteen years. Great service

Friendly and professional

This place is hit or miss, and lately theyve been missing a lot. I took my vehicle in to have some grinding and vibration from the drive train checked out on two different occasions, and was told it was just dried mud rattling around or stuck in the brakes. I continued to drive it over the course of a few months, and the problem became worse even after thoroughly pressure washing the undercarriage. The last time in they told me they couldnt reproduce the sound, and I picked up my vehicle only to very clearly hear the sound before I could even get out of the parking lot. I kept on driving, and wont be back. Turns out it was a bad universal joint, and was an easy fix for somebody willing to take the time to solve the problem. Hopefully the transmission wasnt damaged as a result of their carelessness. Ive spent thousands of dollars at this place, but my business will be taken elsewhere from now on.

This is my favorite and only mechanic and weve been a customer for 30 years.

Good service but a little expensive. Shuttle service is a necessity these days and they have it.

Friendly and was in and out quickly.

Good, friendly staff who worked hard to finish what was wrong.

Great group!

Excellent service