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Accel Motorwerks
900 E Plano Pkwy c, Plano, TX 75074, United States
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Accel Motorwerks

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Na
Review №1

Based on the old reviews, this shop used to be much better than it is now.I called to set up an appointment to take my car in for them to look at something that Classic BMW quoted over $800 to fix. I told the woman who answered the phone, Esther, what it was, and she said theyd have to look at it but based on what I told her, it would be $300-$400. She told me that I could drop it off when they opened the following day (Thursday), and they would take a look at it and get back to me the same day. By the next afternoon (Friday), I still hadnt heard, so I called and had to leave a voicemail. I tried again later that day as I didnt want to be without my car over the weekend. I didnt hear back, so I called Monday on three different occasions and still got voicemail and no callback. Tuesday still nothing. Finally, on Wednesday, I was able to get a hold of Esther after calling from a different phone number, and she said they were finishing the diagnostic and waiting to find out if the part was available, and she would call me back. I told her that if it wasnt going to be done on Thursday, I was coming to pick it up. Miraculously, they got the part, and it was done Thursday afternoon. When I picked it up, she made no comment or apology for it taking so long. When I got in my car, the floor mats were muddy, and my gas tank was empty. It read 8 miles to empty! I dropped it off with nearly half a tank. And it cost just as much as the dealership was going to charge! So, a week without my car, an empty tank of gas, and I didnt even save anything!I would suggest looking into another shop. I certainly wont be back.

Jo
Review №2

Very knowledgeable and experienced shop. Austin answered all of my questions and I would highly recommend this shop to others.

Me
Review №3

Tried real hard to make an appointment for an oil change this morning. Called three times before noon on a Monday but no one answered. Left a voicemail no one returned the message. Finally Esther answered the phone at 1:00. Told her three times I wanted to come in for an oil change this afternoon and asked her times available and she kept repeating over and over again what time do you want to come in. Apparently rather than tell me available times she decided it was better to hang up on me and then wouldnt answer the phone again. This isnt the way to run a business, sorry you wont be getting ours.

Ca
Review №4

Awesome service Austin went out his way to help me by picking my vehicle up and dropping it off thank you

Ed
Review №5

Expensive and will intentionally cause a defect to your vehicle as they have done to mine, and claim to discover a problem that you never took your car in for in the first place. Damaged window regulator along with missing hardware that supported the window which was never a problem prior to, tracked my cleaned carpet with oily dirt to the drivers side that I have to have cleaned again. Addition to that, didnt reprogram my car as I requested in the first place. Now, Im making it my personal mission to let anybody and everybody know what lengths a shop like this will go in order to make a buck and disregard customer service and disrespect customer property. Im not done by a long shot. More pics of damage will follow....

ad
Review №6

Good, prompt and honest work.

Ja
Review №7

Best 3rd party bimmer maintenance and repair

Da
Review №8

Affordable, honest and great turn around. They worked with my availability. I refer them to anyone with a BMW. They are also BMW certified mechanics.

TR
Review №9

ACCEL BMW is the absolute BEST certified BMW repair shop, ever. If you want an honest diagnosis of your repairs, ACCEL BMW is the place you want to take your vehicle. To make a long story short, I was having problems with my car auto braking only when it rained. Because I thought the problem was manufacturers issue, I took my car to BMW of Arlington where I purchased it. Twice, I took my car to BMW of Arlington, with the above problem and the mechanics were never able to properly diagnose the problem. As a matter of fact, they told me that I would have to pay ~$8000 to replace the entire braking system and they still could not guarantee that the problem would be fixed (See attached). I took my car to ACCEL and after a few days, Austin called my husband and informed him that he was able to pinpoint the actual problem. Austin gave my husband the option of replacing the needed part with a new or used one. My husband asked Austin what would he do and Austin suggested going with the used part. My husband trusted Austins opinion and went with the used part and the rest is history. The problem was fixed at a fraction of the cost that BMW of Arlington was trying to charge and Ive not had any issues, at all.I cannot put into words how much I LOVE this business. Everyone is beyond professional and Ms. Esther, who works in the front office, is a ROCK STAR!

Se
Review №10

Ive been taking my car to him approximately for 2 years. Im really satisfied. Working with an experienced mechanic just makes you comfortable. Price?. I dont even need to think about it because his price reasonable. Reasonable price and good labor, normally you cant find these two together but If you meet with Austin, you will have a chance to experience it.Thank you Austin for being good and honest.

Er
Review №11

They do excellent work and reasonable prices

Ho
Review №12

I am from out of state buying a car located in TX online. I called Accel to see if they would conduct the PPI for me, as I had some specific concerns about the car and needed an independent mechanic with BMW knowledge. Accel knew exactly what I was looking for. They were very responsive and even followed up a few days later just to make sure I had everything I needed. Gave me peace of mind from miles away!

An
Review №13

Amazing experience with this shop. Needed a new battery for my 2011 328i and Austin got me in and out in under 45 mins, changed a brake light for no added charge that I didnt know was out. Took the time out to check out another issue that I inquired about and gave me his expert advice on how to proceed. Went out of the way to take care of me, and the price was the lowest around. Wont hesitate to go back or recommend.

St
Review №14

Got my wheels replaced, aligned, filter changed, and vehicle inspected. Saved me a lot of money from taking it to a bmw dealership, these guys are great since they specialize in bmws. Only complaint is my leather seats were dirty when I got the car back.

Da
Review №15

Another great experience at this amazing shop! I had a freak issue with my electrical system on my 2011 BMW 328i after I replaced the HID headlight, and Austin informed me that my problem was covered under a extended warranty that was recently renewed for 10 years or 150K miles! Most shops would have charged me for the repair.This is a very fair and reasonably priced shop that I highly recommend to all BMW owners!

Co
Review №16

Wonderful! Thats the 2nd time theyve bailed me out with an emergency tire repair. Thank you! Fast work too.

Mr
Review №17

Awesome service. I ran over a nail about 2 miles away and pulled in to see if they could help... had me back on the road in less than 10 minutes.

Ju
Review №18

I found this place based on the near-perfect rating on Google. Duy fixed the idling issue on my 2000 Z3 along with a couple other issues that I already knew. Their quote is very reasonable and they recommend exactly what is needed and what can wait. Austin took customer service to the next level and actually checked back with me 4 days later on how my car is doing. They are always busy though, meaning many other BMW owners take their cars here.

Se
Review №19

I found this place more honest and reasonable price.

La
Review №20

I just love this place. When my warranty expired with the dealership I was so happy to find Accel Motorwerks. Austin is amazing. I just love him. He did a great job on my car. He is very timely, which is very important to me. If you want a good service guy for your BMW this is the place.

Uj
Review №21

Had my PPI done here. Thorough inspection and feedback. Tough to get through on the phone, need to leave a voicemail.They also helped me push my car when my fuel ran out, across the intersection on the main road, close to their shop. They checked it all out, made sure it was nothing more than just gas, and got me going again.Will definitely go back for my BMW’s/Euro cars.

su
Review №22

I have had great experience with Accel Motorwerks. The service crew, mechanic and staff are doing a great job with my car, special thanks to Austin!! Austin is a great guy, approachable and I have found him to be very honest . Always professional, accommodating and deliver a top of the line product / service. And, he maintains a great working relation with all his customers. Highly recommended!

Na
Review №23

This was my first visit to Accel Motorwerks but they came highly recommended and they lived up to the billing today. The customer service was exceptional and no pressure and fear tactics here like the others I have experienced including dealerships. I took my car in for a used car inspection that I had just bought and came away with a clean slate and even a recommendation that a warranty may not be worth investing in - the funny thing is I believe it completely when its coming from Austin and yes, even for a used BMW! In addition I went through with a state inspection and a brake fluid flush all at a very very reasonable price! I walked in and walked out completely satisfied and very pleased with Austins laid back and yet confident demeanor. Highly recommended for your BMW needs!

Na
Review №24

I do not normally give reviews but Accel Motorwerks /Austin has definitely exceeded my expectations. This is the second time I have had repairs completed by this company . They are prompt/efficient/knowledgeable and most of all honest. Love this place ! Thank you Austin my applause goes to you, well done as always .

Aj
Review №25

Knowledgeable folks who give you the break down and I was in a position to pick the repairs which were essential and pace out the rest depending on my budget and time. Thanks a ton for being reliable and honest

Mi
Review №26

About a year and a half ago I almost sold my 2005 BMW as a dealer quoted me a repair bill that was easily double the value of my car. Well I gave it one last shot to save my car and took it to Accel where I met Austin the owner. He quickly diagnosed the real problem and fixed a problem the dealership made (they actually forgot 2 of 4 washers in the engine). He had me out the door with a VERY reasonable bill and my car continues to run great. Ive had it back to him two other times for repairs and always quick and reasonable. I wasnt going to get another BMW after this one, but with Accel, I feel Ill get another as Austin and his team are so good at what they do.

De
Review №27

Took great care of my 135i. Replaced my water pump and thermostat, several hoses. Also did an oil change and brake fluid flush. Gave me a great price and did the job quickly. I knew going in, I need certain repairs done and Austin did a great job of informing me of what need to done immediately vs what could wait. Knowing I still need a few small things done, I will not hesitate to use them again in the future.

Sa
Review №28

Austin is great at what he does. There is a reason why he is a specialist in BMWs. He knows them front and back. He usually knows the solution to the problem before even looking at your car. Hes pretty much the dealership at a reduced rate. I would recommend him to anyone that has a BMW and is looking for a great and honest mechanic.

Se
Review №29

If you have any problem do not hesitate to take your BMW to this place. Austin shows me honesty. He is thinking your wallet more than you. He is giving you reasonable price about your car. Lots of BMW owners have hopeless idea about fixing their cars problem, however Austin releases your mind about it. I will definitely work with him and I highly recommend you to work with him. Just take your car to his place and read your magazine. He will do best thing for you.Thank you Austin for showing us honesty and considering our cars more than us.

Fr
Review №30

Austin is a great guy. He fit me in at the last minute on a Friday and got everything I needed some within 2 hours. Prices are more than fair and he helped me out in planning out future repairs. He treats you like family.

Ti
Review №31

After receiving an overpriced estimate from the local dealership I brought my car to Accel Motorwerks. They quickly repaired my car saving me hundreds of dollars. They were extremely polite and professional and the owner, Austin, kept me informed every step of the way. They even gave gave me a ride to and from work. I would highly recommend this shop and will definitely be a long term customer since we own multiple BMWs.

Am
Review №32

We took our 528i in for a repair. We had initially taken our car to BMW Plano when there was a problem with the battery maintaining a charge. The dealer wanted to charge us $183 to diagnose the problem. They quoted another $600 for labor and $80 for the part (a serpentine belt) to fix the problem.We thought that was outrageous and called ACCEL who quoted us $150 for the part and the labor. We had an awesome experience they got us in the day after we called. When I picked the car up they told me the repair didn’t take as long as they had anticipated so it would only cost $130 not $150! I couldn’t believe they were charging less than they quoted, I would not have known any different.I am so happy with their service! We won’t take our car anywhere else now!

Ke
Review №33

Esther and the team there are awesome to work with. They know BMWs very well and they do amazing work. Honest service, thats hard to find.

it
Review №34

I have been coming here for a few years. Always raved about them and recommended anyone I knew who owned a BMW to take it there. Fair prices. Flexibility on Saturdays if your workdays keep you unavailabile for an appointment. So, imagine the disappointment with my last visit. Have an older BMW that I wanted to take on a long trip, so requested full service. Price was almost $1000. Was not as competitive as they usually were but I chose to be loyal.Issues: Windshield washer fluid wasn’t replaced. Infact the washer cap was left open and I only found out when I opened the hood. Service light still came on afterwards. So uncertain if the actual services requested was performed. Fuse box left open as well. Many other nuances that made me regret the experience. Maybe it was a one off. I dropped my car off on a Tuesday evening and picked up on a Friday so was highly disappointed there was zero attention to detail. With what I paid, I would have been better off going to the dealership. At least I would have gotten a loaner.

Ka
Review №35

Great Customer Service! I was very pleased with my experience and would definitely bring my car back here. Accel is a refreshing alternative to the dealership because they offer good prices and you know they will take care of your vehicle.

Ja
Review №36

I dont usually write reviews, but this place deserves one. I have taken my Z4 here for almost a year now for its oil changes and such, and when I had a problem with my water pump. Every single time Ive been here, the workers are super helpful and are not at all pushy. They will tell me what the car needs, but wont push me into spending more like the majority of other repair shops do. Its especially nice because most of the time all I need is someone to diagnose a problem and I can investigate whether or not its a job I can do myself. Also, recently I took my car in there thinking it needed an oil change, but they kept records of when I was in there last and told me it wasnt due for another couple thousand miles. Every other repair shop wouldve just taken my money and did the oil change without question. They are truly honest and take the time to make sure their customers are satisfied, even going as far as texting me a few days later to make sure everything is good. I will continue to go there and I recommend them to everyone.

St
Review №37

This place is amazing!!!!! Austin treats you like family and honestly treats your bmw or German vehicle as if it were his own. So this is an amazing place.Please support this organization as it will continue to be amazing for everyone who goes there.

Jo
Review №38

This review is well overdue, and well deserved. Austin at Accel Mororwerks not only does exemplary work, but he is fantastic to work with. I had a strange issue with my 2013 X5, and The dealership wanted to charge me a crazy diagnostic fee (Austin didnt charge to diagnose) even though they had an idea of what it was causing the problem. The ballpark estimate that I received from the dealership was more than 2x the price that Austin quoted me for the same work, AND he was great to work with.I would recommend Austin at Accel Motorwerks to anyone needing work done on their BMW!

Jo
Review №39

Called to make a same day appointment. Diagnosed the problem quickly, was in and out in no time. Great customer service, will be taking my BMW here from now on. Recommend for anyone who needs to service or get work done on their BMW.

A
Review №40

I contacted Austin Ensley the owner at Accel Motorwerks at the direction of a close friend. I was told that I could get the same service as I could at Classic BMW, but with a more personal touch. I was greeted by the owner at Accel Motorwerks and was surprised at how knowledgeable and detailed oriented Austin was. The brakes and oil change on my 2014 BMW 335i would have cost me nearly 900 dollars and change at the dealership, but I had the same work done with the same parts the dealership uses and it cost me hundreds cheaper. Ill be back!

Ke
Review №41

Quality work and knowledge on BMW cars and SUVs. Gets work done quickly and provides excellent customer service constantly communicating you with status updates on vehicle. When the dealership is not a cost effective option for you, Accel Motorwerks is the best place in town with quality people who are certified BMW techs.

Ad
Review №42

Austin did excellent job! He is responsive, delivers as promised, provides true labor cost saving compared to dealers quote, and also give covered warranty of labor and parts. I strongly recommend for Bimmer fans who are looking for trusted and affordable Indy shop.

Ja
Review №43

I have never left a review before. However, this place made me to. If you drive BMW, this is the place for you--hands down. I brought my car in the morning, and the repairs to my suspensions and alignment were done the same day. Austin (owner/mechanic) is the most honest, humble, and skillful guy who gives service second to none. He will not charge you for the things that does not need repair/replacement. He even did secondary check for my other parts. And since I live one minute away, he have me courtesy ride too. My friend recommended me here, I am fully satisfied. In the future, this is the only place I will go, and I am going to strongly recommend Austin to my friends who drives bimmer.

Sc
Review №44

Hello,I am new to the Dallas area and needed a mechanic i could trust on my 645i, I was happy to find Accel Motorwerks. Austin knew exactly what i needed for repairs and kept the price affordable. I highly recommend Accel Motorwerks for all your and my BMW needs.

mi
Review №45

Austin helped me diagnosis and fix a failing ECU. I think his rates are probably the best in Dallas for BMW repairs and he is very knowledgeable. Thank you very much for fixing my M3!Mike C

Si
Review №46

Great experience. Austin is friendly, professional and very knowledgeable. Goes above and beyond – could not be happier with the service and time it took to get repairs done. I wished I could have found Accel sooner and save me headaches experienced with other providers.

Ma
Review №47

Excellent service. They did a lot of work on my vehicle. Very very satisfied

La
Review №48

If your BMW needs any kind of service dont hesitate, just take it to Accel Motorwerks and let Austin do his magic. He will fix whats wrong and not try to sell you services you dont need. And, he will do it at a fair price since he doesnt have all the overhead burden of a typical BMW dealership. Great service!

Pa
Review №49

Once again, Austin took me in on a moments notice. He put on my splash guards real quick & I was on my way. Hes BMWS best kept service secret.

A
Review №50

Fantastic!! I am very particular about my BMW M car. They did a fantastic job servicing my car. Very professional, great price and quick. Far better than hassling with the stealership. Will be going there for all my repairs and upgrades.

Ha
Review №51

This is by far the best place if you have a BMW. Austin is honest, friendly, kind, down to earth, hard-working and i could go on and on and on. I was so frustrated with the mechanic i have and he kept charging me for the problem he couldnt even diagnose and asked me to sell my car and its of no use and told me that you would need to spend $1200 just to have the car in proper working condition. And then someone reffered me to Austin and this dude has like magical hands 1 hour and the problem is solved and far less then the fraction of the price what my mechanic had asked for ($1200) love you man and God Bless you brother. 😁

Ka
Review №52

I am glad to have found Accel. Excellent and prompt service. Austin is the reason that I am planning on holding on to my 5 series beyond the 7yr warranty period that is expiring soon.

Je
Review №53

My e90 328i battery had died on me when I was leaving work and I happened to be very close by Accel Motorwerks (about half a mile). I felt a little bad for calling them less than an hour before they closed but I needed a new battery ASAP. I called them and I believe I spoke with Austin if I remember correctly. Without any hesitation, Austin willingly drove over to help jump start my car to drive to the repair shop and he picked up a new battery. I was out the door in less than 30 mins. I definitely will be coming back here for future repairs.

Ah
Review №54

I drive past maybe 10 mechanic shops just to get to Accel. The reason being is because people like Austin care about your car, just as much as you do! You get better service at Accel than you would at the stealership. Hes my go to guy when theres anything wrong with my M3, even a small rattling sound from a loose screw. You get the best of the best when you choose Accel!!!

La
Review №55

Best place iv ever dealt with. Friendly people, quick service, an great prices! This shop is the best

Q2
Review №56

Had a no start issue with my 03 BMW many shops couldnt figure it out and wanted more money. So shopped around, i Took my car here to Accel, Austin looked at my car figured it out fast and didnt charge me extra. Fixed my car for a good price!! highly recommend this place!

B.
Review №57

I just had the most amazing experience with this place! After having our windshield replaced, we had problems with the wiper blades and headlights. Two days ago, Austin, the owner, drove downtown to my job from Plano to personally assess the issues. Then he promptly ordered replacement parts, no questions asked. Today, he picked up the car from work, took it back to the shop in Plano, replaced the rain sensor and the seals around the glass, washed the car AND the engine bay, and delivered the car back to me a few hours later! Ridiculously PHENOMENAL customer service... Ill definitely go back to Accel Motorwerks and Id absolutely recommend it to any BMW owner. Thank you!

Av
Review №58

Accel Motorwerks master Mechanic Austin is a very knowlegeable person. He has very good diagnostic skills. I was personally very happy with the service and recommendations. He is thorough and practical.I strongly recommend.

Te
Review №59

Austin at Accel is always helpful and works quickly to fix the problem with my car. Hes super knowledgeable. And I really believe my car is in great hands with him.Ive already recommended Accel to my friends.

Al
Review №60

Had Austin work on my M5 while on vacation and it came out diagnosed, fixed and ready as promised. If you are looking for an alternative shop to take your BMW to then you found the right place! Not only are his prices fair, his expertise and being a Master BMW Technician is top notch! M means money, but Austin is NOT going to take advantage of you for driving one. I suggested decals and hope he gets them soon as I want to support the shop with the cool Accel Motorwerks logo. I plan to have Austin work on my M5onster for its entire life!

M
Review №61

If you own a BMW and dont feel like getting shafted by the dealers (who WILL GOUGE YOU btw) you should be going here. This is the single best shop for BMWs in the area, I will continue to bring mine there it would be remiss of me not to. Great service, friendly people, EXTREMELY thorough.

Ra
Review №62

Went to get my BMW inspected, and Austin was courteous and very fair to work with. He answered all of my questions, and wrote up a detailed report on the state of the car. A great resource to know if you own BMWs.

Am
Review №63

Austin took real good care of me and fast. It was a no hassle experience worth every penny. I will getting all my services for my 528xi done right here from now on.

Ni
Review №64

Great service! They are so helpful and I had my bmw back in great time! I really do feel like they gave me the best deal possible I will definitely go back and refer to other people

Fa
Review №65

My experience was great. He really knows what he is doing. he knows the cars well. I had a great time. I recommend everyone to come here as well.

Ma
Review №66

Quick and easy oil change. Cant beat the price and service. Will definitely be back for more work.

ki
Review №67

Austin was extremely professional! We had hail damage on our BMW and he send in paperwork to the insurance company and made our experience basically as painfree as possible. I HIGHLY recommend Austin and Accel Motorwerks.

AZ
Review №68

My 7 series brake indicator lights came up stating that i needed to replace my breaks. I took it to Accel to get fixed. Come to find out that I didnt need any brakes at all. (My brakes are still good for 2 yrs). What happened was I commute for over an hour each day, so the brake indicators came on prematurely. These guys couldve easily replaced my brakes without telling me that I really didnt need to get them done. They are extremely honest. Been taking my car here for years now and I have never been disappointed. If you want great service and honesty, drive past the dealership and head straight to these guys.

au
Review №69

Austin is amazing he keeps my BMW running in tip top shape doesnt sell me anything i dont need, and keeps from breaking the bank for servicing.

Be
Review №70

Awesome BMW repair shop. Great experience and very reasonable pricing. Will definitely be telling friends about this shop.

Sc
Review №71

Great work done on time and for a very reasonable cost. I was very pleased with both of my repair experiences at Accel. Highly recommended.

mc
Review №72

Best place to take your BMW period. Austin (the owner) is a laid back great guy who treats you and your car like hes a trusted friend. I never feel like hes upselling or telling me something dishonest. And the rates are half of what a dealer charges. Wont take my car anywhere else. He even went out of his way to patch a tire and tint a window for me next door all while I left the car there on vacation. Thanks Austin.

Jo
Review №73

NOT ALL HEROES WEAR CAPES! Austin was a beast! His price is more than fair and works with you. Unlike any shop Ive been to in my life. I didnt have a running vehicle for all of 2016 and was in dire need after losing my job. After taking my car to several shops and getting ripped for simple diagnostics that Hillary or Donald Trump could do and simply being disappointed all year long, I was given his number. He found the REAL problem. He made the repair quick, didnt take any food of my table and was very professional and courteous. If you need your bimmer repaired or have any questions, he is your guy, hands down! DONT TAKE YOUR CAR ANYWHERE ELSE!!!

Se
Review №74

I got my car first checked as Classic BMW and got a list of things to do with a huge quote. I then took it to Accel, most critical diagnosis matched to classic bmw diagnosis and price was unbeatable. Extremely honest and prompt service. I dealt with Austin Endsley, very courteous individual!

Ur
Review №75

They are not answering any calls. I waste weeks for to wait them.

Uk
Review №76

Great service. Quickly diagnosed my car and price couldnt be beat. Will use this shop for all of my BMW repairs.

Na
Review №77

I recently had an aftermarket exhaust installed on my 2013 BMW M5. Austin who is the owner of Accel Motorwerks did a wonderful job on the installation of the system and he was very thorough making sure all the adjustments on the exhaust were to my satisfaction. I know with certainty that I will continue to trust Accel Motorwerks for my service and performance upgrade needs.

Pa
Review №78

Absolutely the most exceptional business I have seen. The proprietor is the most honest, most conscientious, and most ethical person I have seen in business.My thanks.

Ch
Review №79

I had experience with another fancy BMW only shop in the area which was satisfactory, but I wanted to see what else DFW has to offer. Austin, the owner, is extremely visible. I went in for front thrust strut bushings and alignment. It turned out I need new front tie rods as well so all in all it was a more significant bill than I was expecting but it was a fair price. I made it back home, and all was well.A week or two later, I noticed the car pulling a bit to the right on the highway. Nothing major but enough to worry me. I called Austin and made an appointment to come back in and have the alignment examined once more. He was very kind and did a re-alignment and tire rotation free of charge while also putting to rest some of my concerns with the pulling right on the highway.I didnt know this, but BMW cars are designed to be set up a tiny fraction to the right so that if a driver is disabled at the wheel, the car does not drift into oncoming traffic (thats the idea anyway). He explained some other technical terms which I didnt altogether understand but made perfect sense. He was never once short with me. He took plenty of time to explain.Now, I have a 2008 BMW X5 4.8i with 150,000 miles that is in relatively lovely condition considering the cars litany of potential mechanical pitfalls.NOTE: Beware used BMW X5 8 cylinders. Take it to Accel Motorwerk before you buy it to have a thorough inspection. I wish I would have done this before buying my X5.-CL

Je
Review №80

I had an electrical problem with my BMW 325 that the dealership tried to troubleshoot many times. Accel Motorwerks located the problem in a short period of time and got me on the road again. They were honest and treated me like a person, not a number. I WILL recommend this dealership to all of my friends and clients.

Fe
Review №81

Took my 5series, had it diag and fixed in just one day, at a very reasonable pricing, and when explained the problem, they did it to where I actually understood! This just goes to show how knowledgeable they are since you cant explain to someone who knows nothing of cars, unless you thoroughly understand them your self! Thank you again, this is my go to shop for all my problems now!

Ja
Review №82

Wow! Just gave them a call to have brake service appointment and lady on the phone was very rude, barely answered the phone. Where is the customer service here? Not taking my car then.

Ta
Review №83

I always go to Austin for all of my BMW needs! He’s awesome and so knowledgeable 🙌🏼

St
Review №84

Accel will be my go to shop from now on. Very knowledgable and honest and got me in and out in no time. I will recommend them to all of my friends and family.

ja
Review №85

Excellent service. Huge savings. What more could I ask for. Best BMW shop hands down.

Mi
Review №86

Austin and Accel Motorwerks did a great job with m 5 series I would and will be taking my car back to them. If you have a BMW I would go there instead of going to a dealership if you live in the DFW.

KK
Review №87

These guys know their stuff. Had a couple of issues on an e39 I couldnt figure out, nor could a couple other bimmer shops. Austin tracked them down and got the car turned around quickly. Will be my go to shop.

Eh
Review №88

Great service for my BMW

Ka
Review №89

After taking my car to the dealership and getting an outrageous quote I brought my car to Austin. Not only were his prices unbeatable, my car was finished when he said it would be done. Would def recommend his shop to anyone in the DFW metroplex.

Be
Review №90

Austin and the team are excellent!! My x5 broke down three times in a short period of time and i was about to give up the Beema life. I was faced with 3 major repairs and a big bill. Accel Motorwerks worked with me and got my X5 back on the road and gave me a good deal on the bill. Im loving the Beema life, Thanks to Accel Motorwerks

Ra
Review №91

Very thorough and friendly staff. I highly recommend it.

An
Review №92

Friendly people veryyyy trustable and they definitely get the job done right 👌

Da
Review №93

I had a pre-buy inspection done here for a pre-owned BMW that I was considering buying. Dealers dont do pre-buy inspections (I am guessing they want you to buy their certified pre-owned instead), so I wanted someone who was used to looking at BMWs. Accel took the time to do a detailed inspection, and explain everything and show me everything they found. They also took the time to explain what to watch out for in the future on that particular model. The price was very reasonable and ended up saving me far more than it costs because I had some good information to negotiate a lower purchase price.

Mi
Review №94

Great guys... honest and a great price.

Cl
Review №95

I recommend this company highly, never had an issue having them work on my 1988 325is BMWHonesty, integrity and pricing were on a high value.Thanks Austin,Clyde B. Tobin

Ri
Review №96

Wow! Cant believe how fast and helpful Accel was in repairing my BMW M3. I was given a great price and treated with respect. I will definitely recommend this shop to my friends with BMWs.

Is
Review №97

Great experience!!! Austin is friendly and gives options to solve the problem!! Highly recommended.

Ke
Review №98

Very honest and thorough and professional.If you need work done on your BMW then this is the place!

Or
Review №99

Great place and good service at a very good price. They were very helpful and got the job done thank you Austin.

Ho
Review №100

Excellent service i would recommend everyone to use this serviceshihab

Information
20 Photos
100 Comments
4.8 Rating
  • Address:900 E Plano Pkwy c, Plano, TX 75074, United States
  • Site:http://accelbmwrepair.com/
  • Phone:+1 972-769-5353
Categories
  • Auto repair shop
  • Auto body shop
  • BMW dealer
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Racing car parts store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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