There is no question why this agent has all 5 Star Reviews. She is beyond amazing! Mrs. Kima Evans is more than an Allstate agent, she is your friend, your support system, your guidance counselor, your financial advisor, and your insurance mother all in one! I have been with several different insurance agencies in the past few years. I must say, this is the first agency where I felt so warm and welcomed by the agent. She took her time to explain everything to me, and then patiently assisted me in getting the coverage that was best for my budget. Not only does Allstate have the best agents, but the benefits to their programs are so rewarding. I purchased auto insurance and renters insurance with the company, signed up for their DriveWise program, and a few months later, I received a check in the mail...for my good driving! It was a pleasant surprise. I have been completely satisfied with the service that I have received from Mrs. Evans. She is truly a gem in this company, and her light continues to shine bright with all her clients. I will be the first to recommend Ms. Evans and Allstate for all your insurance needs! :)
This has been my first experience buying insurance through an agency rather than buying directly from a company like Geico etc. With that said I couldnt have come across a better insurance agency to start out with.My Agent Samir has been fantastic to work with, he handled the initial quote with great thoughtfulness and made excellent suggestions on how I could save on my auto and home policies. He is also very responsive to any questions I have anytime. I have to say it is great to have consistently great support from a team that cares about your business rather than a large corporation with a call center filled with employees that probably dont care much about an individuals business.
It is rare to find true customer service in todays competitive insurance environment, coupled with a sincere personal connection and caring for the client. Kima Evans and the professional staff at her AllState Insurance Agency in Plano, is one of these rare and exceptional businesses that is a pleasure to work with. Get the peace of mind that you deserve with your insurance needs and work with the professionals and friends at Kima Evans AllState agency!
I am happy with my agent, has solved and answered every question I had do far..I would recommend it.
I am very happy with their service, professional, friendly and caring.Highly recommended.
Been with Allstate for a few years, and real happy with the responsiveness so far from Kimas agency .
I am very happy with the overall thoroughness displayed at Legacy Insurance Agency! So many times as a business grows individual client care is sometimes lost in the shuffle, but not with Kima and her staff. Legacy Insurance Agency takes its time with you as they work toward the best outcome. I appreciate their pleasantries during all of our encounters.
I have been a customer since 2014. I have been very satisfied with the services rendered. I was advised purchasing life insurance at an early age is very important. I would recommend anyone who is shopping for life insurance, home, auto to consider Kima Adams Evans in Plano, Texas.
Although I am very fortunate to be accident free (knock wood), I feel confident that Kima Adams Evans would take great care of me through Allstate Insurance. Thanks for being there!
Kima is always helpful and easy to work with. I have had insurance policies with Allstate for twenty five years, and will continue to do so.