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Alpha Omega Insurance Agency
3131 Custer Rd #275, Plano, TX 75075, United States
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Alpha Omega Insurance Agency

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An
Review №1

Minerva is wonderful she goes out of her way to help and finds you the best quotes.

Jo
Review №2

I have used this agency for several years as a business associate of mine recomended them to me a few years back. Having a local agent is important but they have always given me the lowest possible rates with the personal service. If you want the best service and lowest rates you should certainly see how they compare.

Tr
Review №3

Heath has been available day and night. He is always incredibly thorough and provides the best information possible across multiple insurance vendors. Great agency to get involved with, as they will stand by you for all of those tough insurance questions.

Go
Review №4

Jason is amazing. He followed up with me promptly and saved a ton of money for me. I am glad to be part of Alpha Omega. I would recommend Jason and Alpha Omega to all of my friends. Thank you so much!

Ni
Review №5

Jason Brown is the most outstanding insurance professional I have ever had an experience with. His insight into what product would be best for his clients is amazing, but what really sets him apart is how much he cares for his clients. This has been a truly superb experience.

An
Review №6

I have been very pleased with Alpha Omega. I switched to them about 2+ years ago on the advice of a finanical advisor. The office is fully integrated with online service and siging up over the internet was a breeze. When I recently auto/homeowner insurance it was all taken care of in a matter of 10-20 minutes. Scott always responds promptly to any questions I have and Jeanette is just as helpful. I am very pleased!

Ca
Review №7

Alpha Omega is a great agency run by great people. I trust their guidance and seek their advice often.

Al
Review №8

Heath has been so helpful in a stressful time of trying to get everything together before we close on our house! I reached out to him and in less than 24 hours he had a great quote put together for us and we signed off on it quickly. Hes been extremely fast to respond and has addressed all of our questions and put as at ease! I would highly recommend him!

Jo
Review №9

Hunter Dugan is one of the best employees at Alpha Omega. He took the insurance rate I gave him and beat it by a considerable amount with MORE coverage! I was very happy.I would use them again to find a good rate

Ch
Review №10

Jenny Yoo was first of all, super fast in getting things done and really kind and accurate. So convenient with every step! Great service!

Ja
Review №11

Heath has provided my family with excellent customer service, and the best value and rates in the industry for over 4 years now. We constantly recommend his services to our friends and family. Heath is always fast to help with any questions and concerns. 10/10

Pa
Review №12

The Agents at Alpha Omega Insurance are outstanding, and will go the extra mile to take care of your insurance needs. I am so happy I am under their care.

Tr
Review №13

Heath Dugan has definitely made us feel valuable. Never felt rushed when we had alot of questions. We knew without a doubt he was working to find us the best insurance coverage at the best value. Very thorough.

He
Review №14

Great service. Thanks to Lyndal and team for following up every step of the way. Made the whole insurance experience surprisingly pleasant.

Ni
Review №15

Always friendly and super helpful. You guys always get back to me super fast as well. :)

Ti
Review №16

Frances Gonzalez at Alpha & Omega has been the absolute best representative weve ever had for both our auto and home insurance needs. We cant recommend her enough!

Sh
Review №17

Scott was helpful, time efficient, friendly, and got us a better rate. He explained different provisions of the insurance packages to us very clearly. Thanks for the help!

Sh
Review №18

Was given Hunter Dugans contact information from my family since they have all worked (and continue to work) with him / Alpha Omega Insurance Agency. Was amazed by the quality and professional service provided by Hunter. Rates / bundle options were compared for best value, options and recommendations were presented, and the entire process was very straight forward and easy. He gave recommendations on what he would personally choose for himself and I was amazed by the rates he was able to acquire. I have recommended Hunter / Alpha Omega to all of my friends and would highly recommend getting in contact with them.

Ca
Review №19

Very good company and Heath is great to work with, very responsive.

Ri
Review №20

Jenny Yoo was very helpful and caring. She was very prompt in answering our questions and getting us the best insurance deal possible. Thanks!

Sh
Review №21

This company has been our insurance provided since the last two years and we feel at ease with them. They have given us a good policy coverage and renewal is smooth with them.Thank you.

Ke
Review №22

Aaron has done a great job of making sure we are getting the best coverage and plans available that fit our family’s needs and budget. He’s very quick to provide answers and options to any and all questions we send his way.

To
Review №23

Love Alpha Omega. They truly care about their customers. They also give back to the community. If youre thinking about switching brokers or wanting a lower insurance rate, look no further than alpha omega insurance agency.

ah
Review №24

5 Star service at 5G blazing speed.EJ knows what client needs and we are very pleased to have her continued support.

Mi
Review №25

The best! They have great customer service, find the best deals, and are super helpful. Would recommend to anyone and have!

Ha
Review №26

Most personal, professional, down to earth business I have come across in a long time. Communication is unbeatable and they care about their customers like family. Highly recommend!

Pe
Review №27

Our agent Heath Dugan did an excellent job of finding the auto, home and umbrella policies that fit our needs. Saved a little money but got more coverage.

Je
Review №28

Working with the team at Alpha Omega has been the best insurance experience I have had. They made sure I understood all of coverages and were able to save me money. I know I can count on them for all my insurance needs

To
Review №29

The guys and ladies at alpha omega are top notch. I never worry that I am not getting the best deal. They always take care of me and service is the best!

Do
Review №30

I am very pleased with Alpha Omega. I have been a customer for many years. Ive been a customer so long, I dont remember how many years, exactly. Alpha Omega works to find me the best coverage for my house and auto. I have complete trust in them. Whenever you contact Alpha Omega, you will receive a call back or email, immediately. I recently had to use my insurance for auto hail damage; I was very well taken care of. Thank you, Alpha Omega.

Dw
Review №31

Heath Dugan and team at Alpha Omega Insurance are TOP RATE insurance Agents. Not only great insurance agents, but GREAT PEOPLE. No sales hype either. Just Honest Truth with REASONABLE OPTIONS! Once you have called all those other guys and heard their hype, call Heath and the folks at Alpha Omega to know all your options, the right coverage for you and your family, and at the best possible price!

Ma
Review №32

Alpha Omega has been great for us. Kale is extremely helpful and is always available for us if we have questions. Alpha Omega makes sure that we have the best insurance at the best value. We love the service.

Th
Review №33

Great friendly professional service. We had a wonderful experience with Alpha Omega.

Re
Review №34

AO Agency is the best I have ever encountered and Im no young duck! Anytime I need a new policy or have questions about an existing policy, I can always call the agency and they will have an answer for me. You cant go wrong with this group. They know their stuff and how to get you the best deal possible. Who can argue with that? I highly recommend and wish you as good of an experience as I have had.

Gr
Review №35

Good people. They will shop your rate. They got me better coverage for even cheaper than I had with another company.

Al
Review №36

Alpha Omega Insurance is my first experience in dealing with an Insurance Agency. Theyve been nothing but helpful in encouraging. At the end of every phone call and/or email correspondence I am often encouraged and confident about whatever decision I just made in regards to my auto insurance policy. From my experience, they want nothing more than to excellently serve us with the most correct and up-to-date information as possible.

Am
Review №37

Always ready, willing and able to help when we need it and lately weve needed it a lot!! Great group of folks and easy to work with. Theyre always looking for ways to save us money which we appreciate as well.

Tu
Review №38

Alpha Omega Insurance is the best in the biz. Give them a chance to save you some money. You wont regret!

Ji
Review №39

My Agent was Jason Brown. First he was very knowlegdeable of all the Insurance products that best fixed my needs. He was friendly, professional, and answered all of my questions. When I called the office the staff was professional and helpful. I recommend Alpha Omega Insurancwe Agency to my friends and others, because I feel well invested.

da
Review №40

Im freshly new to Alpha Omega, but my experience so far has been nothing but top notch. I have been with my long time friend for insurance needs for 10+ years and Kale Rowe contacted me out of the blue one day, probably because he got my info as we were buying a new home at the time. Anyhow, his exceptional customer service and competitive rates were enough to win me over. I even backed out of my house contract and he was able to run numbers on my current home, and beat what I was currently paying. He was always quick to respond to my needs, and very friendly throughout the process. I look forward to a long standing relationship, and am extremely happy we crossed paths. Thanks Kale... and Alpha Omega!

Al
Review №41

Very good agents to work with allways, and exelent service.

Hy
Review №42

You will not meet another trustworthy Agent like Heath! He and his team annually reach out to review my auto and hone policies on all of my properties and I love their proactive approach to taking care of me year to year. I have referred many of my friends to get help from him.

TT
Review №43

Thanks for the quick responses and finding us the insurance policies that what we needed this year. God bless!

Pe
Review №44

I have used Alpha Omega for several years to meet my home and auto insurance needs. I have worked with Jared Lorenz and he has done an excellent job. I am quick to recommend him to any friends and family who are looking for insurance help. Jared gets to know me and what Im looking for, shops the best rates in the market, and if a change would be beneficial, he makes it hassle and headache free for me.

Ch
Review №45

Hunter was very helpful in getting me signed up for home and auto insurance. He also found me great rates.

Co
Review №46

Jared has helped me with every question I’ve had and I’ve contacted him personally using the methods that are easiest for me(FB messages, text and phone). I really like being able to directly contact him with a question instead of a form online or email that gets lost in my inbox. He makes every effort to make sure I’m getting what I need like reviewing my coverage everyone once in awhile to make sure I’m getting a good rate and takes care of everything short of me accepting updated terms. Every time he’s reached out to me it’s been in order to help me out so I don’t worry about making a mistake and having a lapse in coverage which used to cause struggle and worry. I recommended him to my friend and she reported how happy she was as well.

ty
Review №47

When Patrice Shepard was with this company they did a great job and were in contact with me every few months to see how things were going. Since she left they just dont seem to care about their clients. I have not heard from them in over 2 years. They just collect their commission check from the insurance company and dont bother with their customers anymore. I would not recommend them and will be looking to find a new agency before my policy expires. They need to take a long hard look at the state of their customer service and how it has fallen over the past few years.

Ed
Review №48

Hunter Dugan has served our insurance needs since we moved to Texas four years ago. I searched diligently before making my decision and have been extremely pleased with his prompt service, thorough research and commitment to guide us through the decision making process. My wife is a Realtor and we now recommend Hunter to them for their consideration. We consistently receive positive feedback from their experiences with Hunter and Alpha Omega Insurance Agency.

Vi
Review №49

Great independent insurance agency! I started with them once my home insurance rates went up too much and theyve been saving me a a lot of money ever since. Theyll find the lowest rate for you.

Au
Review №50

The agents there are all so friendly. They all so giving of their time and really take pride in actually helping people. I felt perfectly at home in their offices and trusted them to help me out :)

ma
Review №51

Heath worked hard to find us good policies while also saving us money.

ju
Review №52

Hunter has been very helpful and knowledgeable throughout our process for looking for and purchasing home and auto insurance. He responds very quickly and always offers great recommendations!

Op
Review №53

Provided the best possible discount for my car insurance very quickly

Th
Review №54

Hunter is very knowledgeable and helped me out a lot I’d recommend working with him

ve
Review №55

Fast and efficient service. Always working toward getting the best deal for the customer. Our agent, Hunter Dugan, delivered on an auto policy that saved us many hundreds of dollars last year and followed up with a home owners policy this year that saved us about fifteen hundred dollars. Alpha Omega is a quality agency with quality professionals.

Mi
Review №56

Took my concerns and acted on them to find me the best coverage for my current needs.Hunter is a pleasure to work with.

Li
Review №57

I appreciated how hard the agent worked to get a fair rate and combined policies with the best company. Heath also was willing to do the extra work to make payments on dates we needed them. He listened to all my questions/needs and met them!

Da
Review №58

Heath has always provided excellent service. He has helped us with car and home insurance and is always providing us with multiple options so we can make the best decision for our family.

Sa
Review №59

Mr. Dugan takes time to find you the best rate and coverage possible. He listens and keeps you updated on the different options available on the market. We are very satisfied with both, customer service and coverage. You cannot go wrong with Mr. Dugan!

Cl
Review №60

Protecting what we built and saving money is what Alpha Omega does for my family. When our houses were ruined by football sized hail, we had the coverage we needed to survive and recover. For 15 years, this team has kept us secure with the solid coverage and low pricing.

Cl
Review №61

Great service and great rates as I would expect. What sets Alpha Omega apart is that they really believe and practice the Golden rule: do unto others as you would have them do unto you. They want everyone to prosper.

Ca
Review №62

Thank you for helping us to get a great deal on car insurance, and for friendly service!

Pa
Review №63

I have the same coverage as I had but at a much cheaper price. Love to save money.

Da
Review №64

I appreciate that you provide cost comparisons from different companies and that your team is always available to answer my questions. Thank you for your professionalism!

Am
Review №65

You took personal care to make sure my needs were met. You have followed up and really helped make it easy.

Za
Review №66

Every time I call the customer service reps are very helpful. Any time I have had an issue, which is VERY rare, it was fixed right away.

Je
Review №67

I appreciate that Hunter Duggan let me know that my previous insurance company was raising my rates and then found a better deal with another company. I believe most other agents would have just let me renew at a higher rate.

ka
Review №68

I wanted to say what a great job Christian Shepherd did in finding auto. He was friendly, patient and very helpful. I would recommend him to anyone looking for the insurance, give him a chance to help you save insurance money.

ch
Review №69

The agents provide support that is specific to our needs and are exactly what we need. All information is directly connected to our needs and make us feel confidence in their support.

R
Review №70

Great customer service!! Willing to help answer questions and gets back to you in a timely manner!! Thank you!!

Al
Review №71

Have used their services for many, many years and will continue to as they are down right good people that save me alot of money.

m
Review №72

They have all kindness. Very helpful.

Sc
Review №73

Alpha Omega has been tremendous in servicing our insurance needs. Heath, in particular, has handled our account with much patience and care. We have had to make several changes in recent months and he has always been quick to volunteer his services. This has been much appreciated since most of the changes would require my attention during work hours and they can often be very time consuming. We have had a great experience with them over the past two years and look forward to sending them all of our future business in our insurance needs.

Ca
Review №74

Jared really looks out for me. If I make any sort of life change, he reaches out to make sure Im covered for my new situation and educates me on any potential gaps. Hes the man.

Ca
Review №75

I was always able to talk to a real person, not an automated system. And my issues and questions were always promptly addressed. I would not change anything as the service is impeccable!

J
Review №76

I had a great experience changing my insurance to Alpha. My previous company had been increasing my rate every year and often would not even respond to my calls to their customer service. My agent with Alpha Omega was wonderful. He was very nice and patient with all my questions and found an answer to all of them. I have been very happy so far with my switch.

Ro
Review №77

Best agency I have ever had the privilege to have ever worked with and unbelievable customer service

St
Review №78

Very solution oriented and quick turn-arounds. Always available and helpful.

An
Review №79

Quick easy And great prices & service

Ke
Review №80

Jeanette West has always provided personal and professional service while looking out for our best interests by advising why a policy was bestvs.selling something

Sy
Review №81

Scott Newland is the best agent ever!

Br
Review №82

My experience with Heath and the team at Alpha Omega has been excellent. Heath has been available to answer all my questions in a timely manner and worked hard to help find me the best rate available.

Fr
Review №83

Great help as always from Kyle, takes care of everything I need, house, car, TourBus, you name it. Always best prices, I never have to shop.

JE
Review №84

Great service, great prices.

Sw
Review №85

I have been using them for years now. Great rates and a pleasure to work with.

cr
Review №86

Excellent Service.

Information
19 Photos
86 Comments
5 Rating
  • Address:3131 Custer Rd #275, Plano, TX 75075, United States
  • Site:http://alphaomegainsurance.com/
  • Phone:+1 972-964-8397
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance broker
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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