We are a smaill specialized trucking transportation business. We strive to be on time for our deliveries. We had a driver that broke down on the exit one mile from Mightys. Normal towing charges are $500.00. We were charged $2500.00. This amount for a tow a mile away is price gouging. They know we are at their mercy to get back on the road. It is highway robbery to say the least for them to feed their greed.I noticed the owners comments that an apology was extended and he was looking forward to doing business with us in the future. In most circumstances an apology is acceptable but in this case along with an apology a refund of $2,000.00 we paid for a $500.00 towing cost would have been a much better solution. I sincerely hope our paths do not cross in the future.
These guys are complete scum bags. Will avoid all phone calls until a lawyer is brought up. Then returns calls immediately. Charged 2k for a repair and truck is getting towed out of their shop after a 2k repair bill. As usual Chicago scum bags!!!! Stay far away from these guys!! Robert and the Owner who will avoid all calls at all cost and a bunch of excuses to go along. Their reviews speak for them self. Will definitely take this matter to small claims court. Scum Bags!!!!!!
I had my car towed and it was a complete mess inside. Spilt water, pop or something in my lower compartment and it ruined my credit cards and flash drives for my job. My company business cards all over the floor and my personal belongings in the center council was on the seat. Which means someone went through all my things and my car was a mess, the service shop told me they didnt do that. All I know neither one of them is getting my business ever again.
Truck had brake issues. Timely arrival and they quickly found what was wrong. Airline valve stuck open. Quick repair. Both guys are extremely courteous and explained the problem so I could understand. They were GREAT
Always ask what’s the total for their service cause they are liars.Their minimum is 2 hours.No matter if it takes 5 minutes or whole 2 hours.And when you call them they don’t tell you that there’s a minimum.Be careful!
Called about a winch out. Got an estimate around $500. When the bill arrived, it was $895. When asked about the invoice, got a run around for 2 days and still no answer. Would not recommend.
They very professional, good price and nice people, I really recommend them
Only company in the area that was willing to go out of their way to help my stranded daughter on the side of the road. Prompt, Curtious and professional. I highly recommend them. As a business owner I appreciate the customer service.
Bryan was excellent! He got my car on the tower without my key to the car
They worked 1.5 hours but they charged me for 2.5 hoursThey break deal we did before I went to fix my trailerI don’t recommendLiars
They charging twice than supposed to.Ps. How .... easy, working 2 hours from the time i called till the time we arrived at the yard and been charged 4.5 hrs
Unfortunate day turned into an example of great service. Mighty’s showed up faster than they said and got my truck taken care of. Hopefully I won’t have to, but I would definitely use them in the future!
Great customer service, very professional and understanding . Not to mention efficiency ! Thanks ❤️🥰 Would definitely use them again and recommend to anyone in need of a tow service ! Everyone I spoke with was so nice 👍
Tell you something and then they do something else. Not a way to do business.
I was stuck on the side of the road and Brian actually pulled over to check to see if I was Okay. By far super professional, extremely friendly and I will definitely use their service again. Thank you so much Brian!!
This company was so professional from the first call talking to Mike he was amazing and very helpful and understanding of the needs I had for picking up my sons show car. He understood everything that needed to go into this pick up and even gave me his personal cell number to make sure everything went as planned. Mike made sure he sent the best guy for the job who knew the model of this car and knew the care that needed to go into this tow. The driver arrived and was very professional listened to every detail we needed from him and he was spot on. We will be using him for every car show to transport this car . Top notch professionals and would highly recommend them..
I called them, he said they would be here in 30 minutes. 30 minutes came and went it’s now been over an hour and a half still have not heard back. And now they aren’t answering g their phone so I just called someone else and they gave me an accurate time. They let me know it would be about an hour so there wasn’t any BSing I won’t ever use these guys
The guys were helpful and fast once they got there,hint hint.All in all very good service
Definitely a good people professional and respectful.
They sustain through scamming uninformed customers. I called this company and we agreed on total fee, which was $75 for towing and $3 for each mile covered. On getting to oue destination i was given a bill of $189, when we only covered 11miles, It was then I was told that they charge $20 for loading and another $20 for offloading. Also i was charged $25 for using skid. If you failed to tell your customers all your charges on the phone only to complete the service and threatened to tow my car to your facility.
My car was locked out and I had to be at a new client appointment in less than 30 minutes. I called Mightys towing and Mike came to my location in less than 15 minutes, had my car unlocked and I was able to go and be on time for my appointments. Very professional quick service thank you!!
$257 to tow my Subaru Outback 2.5 miles. Great way to build your business by ripping off honest, hard working people. On the plus side, the driver was a nice guy.
My truck brokedown on hwy I-80 there was bad air hose - Truck not building air . Guy come, was working on it 1 hr than called said cant be fixed need towing, than called again after 1 min saying :- Hey mechanic found a hose in his Truck we can fix it he had a long hard day so he thought he dont have it but he have it !!! Paid for Service $400 driver went on the road and after 5 miles Truck broke down again same thing . I did text the guy that whatever mechanic did it did not worked so he came out there again, fixed .. and said :- Well .. first time we fixed just temporarry and now we fix right way so pay another $410 .I think when you call profesional Service out .. they should do right way 1 st time, and if they fail - take a loss come and fix you mechanics failure for free . DO NOT USE THIS SHOP
Needed a deck Welded, had me in and out. Also went out of their way to print some paperwork for me.
Best towing company out there if your car breaks down or a truck give them a call and they will come to you and find a good price thats right for you
Picked my car and I up from the highway when I was in trouble. Friendly service.
My pride and joy 94 Corvette needed to be flat towed because of a worn out lower hose. Mike set up the pick and sent Jamie. He was very professional and excerside care in the process! Great job, highly recommend!
Really helpful great costumer service constant communication worked with our budget
0 stars, DO NOT USE THIS COMPANY!!! $1850 tow bill from gardner, Illinois back to their shop in Plainfield, Illinois. (35 miles) I have the invoice to prove this by the way. Sad excuse for a tow company! STAY AWAY FROM THESE CRIMINALS!!!
VERY GOOD PRICE AND SERVICE!!. Very nice driver, great/ease of service again. Great experience, I’ve dealt with many tow truck people and these are the coolest!!
My husband had his truck towed, and repaired at this horrible establishment. First, he was quoted one on price on Saturday, another on Monday, and when went to pick his semi truck the price increased another $1,300. The owners name are Mike & Joe, they both are liars and crooks. Dont take your vehicle, or truck to this horrible establishment.
Called for 24/7 towing near midnight and they arrived at 3:20pm the next day, other than that they moved my car which was cool.
I have to say no one wants to break down but joe maye and mightys towing made my experience a good one. The price itself for the tow took alot of stress off of me i also appreciated that joe called to check on me says alot about his company I would certainly recommend mighty heavy duty towing
Good working truck/ diesel shop.
These guys are very professional. They picked up my car right away. I did an inspection of round my car to make sure nothing happened, and everything was fine. No scratches and door dents. I would recommend these guys to anyone
If I could give 10 stars I would..Thanks guys for your quick and friendly response..Tommy is a very great driver..They way he got my daughters car into her parking spot was amazing..I could have never did that..I’ll recommend you guys to anyone in need of towing etc 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Changed my tire in difficult circumstances regarding terrain. Quick. Friendly.
I was in a bind and they were extremely helpful nice reliable showed up on time. I would highly recommend if you ever need a tow!!!!
Called for a tow @ 1:15am, said Jeff would be there in 45 minutes. NO SHOW !! Voicemail box full. Would NOT recommend.
Thanks for your service. Such a pleasure to do business with.
They were fast in response and professional when he came to tow. I would recommend them.
They take too long to arrive and charge you for it, used them a couple of time because of their heavy duty tow. this last time their rate tripled for no particular reason. make sure you ask for rates before they load your vehicle.
ZERO STARS-- CALL ANOTHER COMPANY!! trust me its not worth it.they stole our keys, took out our drive axle, and threatened to take our trucks. they OVERCHARGED US A TON. for a job that was quoted $500 by everyone else, they charge over $10,000!!!! not exaggeratingThey are the worst!!!!! use anyone else
They get there an hour after and charge since you call. Worst service they try to play victim people dont get this service call others that wont charge u so muchh and are honest
Broke down on 55 at 4am. This was the only local tow place that answered. I was 3 miles away from their shop. Was lied to about the eta again and again. Waited 5 hrs for them to show up. The tow truck driver was stoned out of his mind and had no idea what he was doing, didn’t know if I should put my transfer case in neutral or not. He even drove my car on the rim to turn around in a ditch. Caused damage to my rim as well. Worst company to do business with
Joe and Pablo were wonderful they did a great job with the towing. I would recommend them them to my friends and if I need them again I will differently use them again and again.Thank You so much
Was lied to over and over about they were coming out. My truck froze and I was in the truck cold believing they were on the way. This is A poor excuse for a company. It looks as if they listen to your issues to choose who they can charge more and thats the call they take. I advise you to keep looking of you are looking for service from this company.
ONE OF OUR TRUCKS WAS DOWN WITH AN UNKNOWN ISSUE (TURNED OUT IT WAS AIR COMPRESSOR ISSUE)- THEY SHOWED UP QUICKER THAN THEY TOLD ME, FOUND THE ISSUE - CAME UP WITH A BETTER PLAN OF ACTION TO GET MY DRIVER BACK ON THE ROAD AND CALLED ME BACK TO MAKE SURE IT WAS ACCEPTABLE TO ME - AND GOT MY DRIVER BACK ON THE ROAD QUICKER THAN MOST
Great team of highly motivated professionals who will exceed your recovery needs!
Oh trust me joe or mike whom ever you wanna be i know who you guys are scammers
Fast and great service. Very polite and professional!
This has to be the worst tow-company ever. Unprofessional, non dependable, over charging, and ignorant. They have no care, compassion, or professionalism in their company. I don’t advise anyone to use this company. Sincerely an unsatisfied customer.
I was broken down in the middle lane on off ramp from i55 to Weber and I called mightys towing, they were very good price and pretty fast considering the time of day.. The guy who came out was really friendly... thank you mightys for your help
Very impressive job done. Fast and very professional. Reasonable price too
My semi broke down on i80 by minooka, I called mightys who gave me a 30 min time... They were really good at calling me with updates. They got me picked up and back to Chicago in a decent time.. I recommend this company for towing my trucks in the future..
These guys are extremely over priced. They charged $795 dollars to come out to our truck change a radiator hose clamp and put 9 gallons of coolant back in. Mind you I was IN PLAINFIELD!!!!! Here we thought we were doing the right thing and going with a local guy.
Do not use them avoid at all cost!!!.They lie from the start and give you a fake eta. They will charge you from the time they leave their yard and for the return! Make sure to record you phone call and get a written estimate before they come, Otherwise, they just make it up as they go. Most deceptive business practices I have ever seen in many years.
I called for a service on my semi that wouldnt start n they came out n found the issue. Joe was kind and informative, and quickly found the problem.
My company called Mightys on New Years eve and I was told by my shops asst. manager that they would be at my location around 14:00. Their representative called me at 15:49 to ask me what was going on and said that a service person would get to me shortly. I called them back at 18:14 and the person on the phone told me that the driver will be calling me shortly. Never heard from him. I then called back at 20:50, and the person on the phone said he would be to me in 30 to 45 minutes. I never heard from them.My shops manager tried them again on Jan. 3rd and still got the run around.
I never give reviews anywhere coz I’m the laziest person so the fact that I signed in and am writing this long review speaks a lot.These guys are the definition of fraud!!!!They were 6 hours late to their appointment that we made a day before! The guy on the phone lied to our face atleast 10 times. Told us that the guy was a minute away when he was 2 hours away! The guy who was 6 hours late messed around and tried to get cash from the nearby truck drivers without fixing our problem.Told us they’ll tow the truck overnight and it’ll be ready by next morning. He told us at 2 pm that the guy was there and we didn’t have to bother to go there. We trusted him anyway and waited till 6 pm. No one was there!!! When we called him again, he told us the guy should be pulling in the stop any minute. We waited 30 minutes and guess what? No one! When we called him again, the guy told us the driver is almost there. 20 mins later, we called again and he made the driver call us who told us he was on a police call and would be late!Our bill was $500 for going through all this.
I called mightys to come and start 3 of our trucks at our joliet yard. They came out with a service truck and got all three running within a decent time.We will be using you guys in the future, thanks for your services.
Fast response and great communication. Joe called said he was on the way and gave eta time and was there at the time he said.Joe knew what he was doing and
Honest, fast and friendly! Highly recommend Mightys Heavy Duty Towing!
Thank U 4 fast good quality service.
Warning !!! very unprofessional towing company and very dam inconsiderate! I truly Wish I would’ve called another company before calling these crooks!
Real towing operators here who are willing to help highly recommend.
Fast service great guys with heavy duty towing equipment.
I had my truck picked up from the truck stop and towed to their shop because my truck wouldn’t build air pressure. The truck stop told me it was a bad compressor and they couldn’t change it their. While at Mightys they looked at the truck again for me before changing the compressor and found it wasn’t the compressor. I saved a large amount of money and they had it done for me within a couple of hours from when I left it there to head to the hotel. Thank you Mightys crew!
NO GOOD TOWING COMPANY! CROOKS! THIVES! LIARS!
Do not use them avoid at all cost!!!.They lie from the start and give you a fake eta. They will charge you from the time they leave their yard and for the return! Make sure to record you phone call and get a written estimate before they come, Otherwise, they just make it up as they go. Most deceptive business practices I have ever seen in many years.
-5 stars is what this horrible company deserves! DO NOT USE!
This place is a Joke anything but Mighty.
Friendly and great service!
Great service and great communication!
Plainfield I’ll
Great speedy service was great with communication
These people are thieves. They charged $390.00 to pull my pickup truck 30 feet out of some mud. 15 minutes on the sight. Use someone else.
Absolute Crooks! Wish I read the reviews.
5 star towing service !
What a joke! Run from this place!
Highly recommend this towing company
The worst towing service ever do not use!!!!
I HATE BEING LIED TO! Was told a half hour, likely so they could get the business, Almost 3 hours later and still no dam tow truck! I was roughly 8.6 miles from their listed address here on google. I will never use this company!
Absurd and out rages prices
These people are thieves
Excellent service
Horrible service
5***** service!