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Chris McLeod - State Farm Insurance Agent
12443 S, Illinois Rte 59 Unit 103, Plainfield, IL 60585, United States
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Chris McLeod - State Farm Insurance Agent

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Ji
Review №1

Our family was so happy to work with Aaron, who quickly set up insurance for my sons new car. A few weeks later he was in a minor accident and Aaron was quick and efficient getting him through it all. He was such a great help walking him through the procedure and answering his questions. Thank you Aaron!

El
Review №2

Aaron cares about the well-being of others and genuinely wants to ensure we have the insurance desired and needed. He has extensive insurance knowledge and can easily makes insurance jargon understandable in common terms. He is good at educating people about insurance too, this way you confidently understand your insurance policies.

Re
Review №3

UPDATE: I needed to come here and say how grateful I am for Aaron . I came to him in tears a month before securing state farm as my insurer. To make a long story short unbeknownst to me Nationwide had filed a Damage claim under my policy when I called to ask what my deductible was . Aaron went above and beyond helping me find several solutions to get this claim off my name . A month later ... Im claim free . For anyone reading this ... dont let it be too late before you switch especially from Nationwide ... youre just another policy number to them . THANK YOU THANK YOU Aaron and State Farm .I can’t say how happy I am with state farm . Aaron makes me feel like family, I know he’s just a text away . I trust State Farm with my first home and car insurance needs . Best coverage for the best price, I would truly recommend State Farm .

Ca
Review №4

My experiences with everyone at Chris McLeod’s office have been wonderful. All my questions are always answered and my claim was handled quickly and very professionally. Couldn’t be happier with them. Also they checked back with me to make sure everything had gone smoothly and to make sure I was taken care of. They are great!!!

Ma
Review №5

I have been a customer of Chris Mcleod s State Farm Insurance for nearly 7 years. His staff truly cares about you (the customer) Some people may roll there eyes but THAT matters to me & my family.They are friendly, helpful and they want to give you what YOU need & want. That is refreshing ! Chris & his amazing manager Melissa have set the standard & there talented staff follows suit. Customer first, always.Ill never go anywhere else! Martin

St
Review №6

Chris and his staff are the best! They took the time to explain all of my coverages and made me feel appreciated. These folks know the meaning of customer appreciation.

My
Review №7

The McLeod State Farm Team is always friendly, professional and helpful. They answer any questions and explain the details of your policy patiently and in easy to understand terminology. I highly recommend Team McLeod for all your insurance and financial needs.

Je
Review №8

Chris and his staff are awesome. They are always available for questions and will do everything they can to assist a customer. I highly recommend them for anyone’s insurance needs.

Ch
Review №9

My family has been with State Farm for 65 years. Theyve always taken care us promptly. Prices are competitive. Agents are friendly and responsive. Melissa and Aaron are fantastic.

Re
Review №10

Melissa was very resourceful and helpful with insurance rates. I highly recommend this office for your insurance needs

Ho
Review №11

Chris takes the time with you to discuss options and help chose what products are best for you. My family has had nothing but great service from this agency!

Ke
Review №12

Melissa & Jill have always provided excellent customer service. Every time I call, my answers are completely answered & they helped me to realize other coverage options that I was not away of. Thanks for all you.

He
Review №13

Chris and his team are knowledgeable, responsive, and pleasant to work with. I would recommend Chris and his team to all my family and friends.

Jo
Review №14

I love having an agent like Chris. He and his team are so responsive and helpful. I have referred all my family and friends to him.

Gi
Review №15

Aaron has been very patient and helpful at answering all of my insurance related questions!

Gl
Review №16

My Agent and his entire staff has my highest respect of all my daily needs. They are all professionals in every task they proform in and out of their office

Ka
Review №17

Every single time I call with a question or problem, I get a quick, accurate response from very nice staff members! Great customer service from this agency.

Ja
Review №18

Chris is the most attentive, responsive, and professional insurance agent I have ever dealt with, both personally and professionally. I highly recommend his services.

Je
Review №19

Long term client. Service professionalism and responsiveness are big pluses. Thank you Chris McLeod and team!

ol
Review №20

Great office, Aaron is the best. They are very professional and answer every question I had with a claim.

Pa
Review №21

Very thankful that we switched our Auto and Home insurance over to State Farm and Chris team. When we had a hail storm come through town we were able to speak directly with Chris and he helped walk us through all we needed to do and put us in contact with a team member for any follow-up questions.State Farm was aware of the storm and had facilities setup in our area to take our car to and had a man out to evaluate the house for damage quickly. While we were able to get our roof and siding replaced our neighbors were not so lucky...they had the same insurance for their house that we switched from and their insurance company was only willing to pay for PART of the roof replacement...how do you only get half your roof redone? With the amount of damage the storm caused to our Van and roof/siding....VERY thankful we had Chris and State Farm on our side!

Be
Review №22

Melissa is awesome in Chris’ office. I love all of his team members. They’re the best!!

Ja
Review №23

Best agent ever! Calling his office is always a pleasure.

Do
Review №24

Aaron L. Did a fantastic job converting over my insurance policies for home and auto. Took the time to explain how their insurance coverage worked compared to my original and answered all questions. Saved my family $$$. Much appreciated and definitely recommended.

Ke
Review №25

Chris and his team are awesome. They are very knowledgeable and responsive. I recommend him to everyone that needs a great agent.

Ku
Review №26

Ive known Chris since he started in this office. Ive been a State Farm customer since the 1980s. He and his staff have always been very pleasant and attentive as they have helped us with numerous house and car policies. With the few claims we have had, Chriss office has always been there to guide us through the process and make it as painless as possible. Just this last Fall we had a claim for hail damage to our roof and Chris with State Farm stepped up and processed the claim in a matter of days. Brand new roof. State Farm has always treated us very well and Chriss team makes it easy to do business with them. There might be cheaper insurance, But I highly doubt you would get the service.

CH
Review №27

Jill worked very hard at processing my insurance application for hours ! She was courteous, knowledgeable at all times. Mr. McLeod has an extremely valued employee on his staff, i believe that she deserves a raise, or, higher position. It was a pleasure spending the time with Jill, look forward to more, as required.

Al
Review №28

Chris has been my family’s agent for 10 years. His team is so helpful and responsive. If you are unhappy with your insurance, call them!

Mi
Review №29

They are so nice at this office. I feel like if I ever have a question they are so willing to help. Staff is so friendly and welcoming.

An
Review №30

Best place to buy insurance. Staff is extremely friendly, helpful, and feels like family.

mo
Review №31

Chris’ team is very knowledgeable and responsive. I appreciate all of their expertise with my insurance.

Al
Review №32

Aaron Luby is professional and responsive. He is attentive to responding to my calls and emails. Aaron has met all my needs for my cars and home insurance. I will continue to use State Farm for years to come. I appreciate good customer service.

Tr
Review №33

Aaron Luby is incredibly patient and really puts in the time and effort to ensure that you the customer are getting exactly what you are looking for! Grateful for the responsiveness and the diligence he had with taking care of a number of insurance needs my family and I had! Would highly recommend him to anyone!

Ja
Review №34

Lets face it, businesses exist to make money, thats how our economy works. As a customer, I am willing to pay more for quality service and I truly believe you get what you pay for. What that in mind, let me tell you why I am a Chris McLeod customer. My son was recently in a car accident. He wasnt hurt, but he was very shaken up. I picked him up at the accident site and we went directly to Chris office to start handling the claim. Chris staff certainly did their job related to insurance, but the compassion and understanding they showed to my son was heartwarming and far beyond my expectations. The ladies in the office spent a pretty significant amount of time just being nice to my son, trying to calm him, and assuring him that with their help, he would work through the accident. Yes, State Farm costs a little more. Im a customer who certainly got more than I paid for from Chris staff.

Ro
Review №35

Chriss office has been a big help! The staff is very helpful and friendly. Plus I am saving over $20 a month on my auto insurance!

ma
Review №36

Been a customer for many years and have always had great service!

ki
Review №37

Chris and the rest of his team were extremely helpful and made the insurance process very convenient and easy. They all seemed very knowledgeable and we’re always available if I ever had questions. I will continue to recommend Chris and his team to my contacts in the future. Thank you guys.

Ch
Review №38

I highly recommend Chris for any insurance or investment needs. I’ve been a customer for over 20 years and he has always treated me as family.

Ca
Review №39

The staff is very friendly and easy to work with. They are also knowledgeable and informative. I feel as though they have my best interests in mind.

Je
Review №40

Chris’ team is the best. I recommend his office to everyone I know!

Vi
Review №41

Chriss office is a wonderful place. The staff there is super friendly and helpful. Very meaningful in these times. Thanks state farm

Je
Review №42

I recently called to get a quote on life insurance for my family and Aaron was super helpful. He guided me through all my options and really seemed like he cared for me and I wasn’t just a transaction. Now I know my family will be okay if Something ever happened to me and that is so important to me

Ry
Review №43

Chris truly cares that hes recommending the best plans or investment vehicles for me and my family. He would never allow us to choose a path without ensuring that were over-informed of all pros and cons, relative to our specific needs and long-term goals. I recommend Chris to friends and family without any hesitation.

An
Review №44

Chris and his staff and helpful, knowledgeable, and easy to work with. They are great representatives for State Farm and can be counted on in times of need. I’ve known Chris for almost two decades and he is a great person who sincerely cares about his policyholders. I highly recommend him for your insurance needs.

ja
Review №45

Aaron Luby helped me out immensely when I got into a fender bender, he took the time to walk me through the process of filing a claim and I am very grateful for his help! I would highly recommend him to anyone!

Ry
Review №46

Chris is extremely professional and an expert in the field. I have never been a customerof State Farm, but have known Chris for many years. During 2019, my wife and I were building a new home and I had many questions and concerns considering insurance required during and after construction. Chris was extremely helpful and took the time to be sure I was getting proper coverage at a fair market rate. When and if my current provider increases rates or lacks service quality I expect, Chris will be my first phone call. Thanks Chris!

Se
Review №47

Melissa was amazing! She made the quote process easy. Turns out I was really overpaying at my other insurance company. You have a customer for life Melissa, thank you

Ed
Review №48

I cannot express how professional and knowledgeable Aaron was! I was just recently in an accident, and I had a few extra questions about my total loss, so I called State Farm and talked to Aaron. He was super helpful, friendly, and informative. I highly recommend my friends to consider switching to State Farm. Their customer service is far above the rest! Thank you once again Mr. Luby!

An
Review №49

The Chris McLeod State Farm Agency was a very pleasant and professional experience. His location was convenient and the office was extremely clean. I moved my business from Geico because that lizard had terrible customer service any time I had a question or service issue. I feel so dumb to believe a fake lizard over a professional, licensed, staff of real people located down the street. Thank you State Farm. I highly recommend the Chris McLeod Agency. ~Aaron

Ma
Review №50

Chris and his staff are first class. They are easy to deal with and they explain all the insurance info so it’s easy to understand. Highly recommend Chris if you’re in the market for any type of insurance. Would give more stars if possible.

Mi
Review №51

Chris is a very knowledgeable agent and is always available to answer any questions that I have!

Vi
Review №52

Chris and his staff have done a wonderful job every time we have needed them. True professionals!!

Mo
Review №53

Chris has been our agent for several years. We appreciate the service he and his staff provide. Very personable and informative. Great agency to do business with!

Ka
Review №54

Very Happy with Aarons professionalism as well as kindness. Very happy to work with him. He has very knowledgeable answers as well as very conscientious approach to detail. Thanks againThanks Aaron

Se
Review №55

Aaron was amazing! We enjoyed the process. He explained everything to us very wel . We couldnt be any happier with State Farm

Ch
Review №56

Chris has always shown a strong interest in getting me the best coverage at the best price. He has been very prompt with his responses via email and text and has worked very hard to get me an insurance plan that I am extremely happy with!

Co
Review №57

I wanted to make a review to say i was so happy with the way Aaron helped my family with some of my questions on insurance. He is so helpful and friendly.

A
Review №58

I am not very knowledgeable about the processes behind insurance. Thats why I trust this office to walk me through every step. Aaron especially is professional and ensures I never need to worry about it and, well, that Im in good hands.

B
Review №59

I have known Chris since childhood, and he has been our agent for many years. His team is very responsive and has helped us through numerous needs and challenges over the years - they are very easy and pleasant to work with.

Pa
Review №60

They are always profession and prompt when I need them.

An
Review №61

Aaron Luby has been a wonderful support for us. He has had amazing commination skills and makes insurance easy. Thank you for all that you do!!

BJ
Review №62

Chris has been my agent for years, him and his staff are top notch. Always willing to assist in all our needs.

Th
Review №63

Chris and his team are awesome...strongly recommend!

Ch
Review №64

Chris and his team are all amazing. They are always eager to help answer any insurance questions we have!

Ma
Review №65

Melissa Welsch always gives me great customer service and helped me lower my car payment when I refinanced my car loan with State Farm!! She’s the best!!

Jo
Review №66

I have used Chris and his staff for over 15 years for my insurance needs. They have always been very professional and timely with any issues that I have had that I needed help with. I always get a prompt response to my questions and detailed follow-up on issues that require a little bit of investigation. It is really nice to have an insurance agent that I trust.

da
Review №67

Aaron has always been friendly and super helpful. Highly recommend!

Ur
Review №68

Aaron is great, excellent customer service!He just save me some money on my new car insurance premium.If you would like to save money like me, please give Aaron a call!

Mi
Review №69

Chris and his team have always been great to work with.

Je
Review №70

Easy to get my policy changed and add services. More than fair pricing.

Ja
Review №71

My name is Eric Ludolph and I have been with Chris for 20+ years (car, home, etc) and never had an issue with any claims. Great team and Great service!

Ho
Review №72

Been with Chris for many years and have been extremely satisfied. The service is top notch!

Aa
Review №73

Love working with Chris and his team. Super nice and always looks out for the needs of customers.

Je
Review №74

I would like to preface this review with the statement I have never worked with Chris directly. This review is a reflection of his staff. Specifically, Maria Soriano.I had zero issues in the 4 years Chris’ office managed my two cars and home owners insurance.I bought and sold a house and bought again during this time.The issues began this June 2017.We had purchased a new home and sold our old one. Maria handled this. Long story short. We bought before we sold and Maria termed the insurance on our old house before we sold it. It was corrected and all seemed well. Then we received a bill for that house after we sold it. I asked Maria about this, she said it was invalid and to disregard.She then sent an email months later saying this was their second attempt to collect this past due amount. When I confronted her about our past correspondence she provided an unprofessional document that said she called and spoke to me about this and that I was upset about it, but understood it was due.I provided her screenshots of my call records and proved she did not call me and her records were wrong.At this point I contacted another office and requested our account be transferred as my confidence in this office was non-existent.Maria called to let me know our accounts had been transferred and Statefarm decided to not bill us for the unpaid amount we had been going back and forth about.Fast forward two weeks, I find out that when we purchased a new vehicle in July she removed the car from our policy that we didn’t sell and kept on the one we did.For months we have been driving an uninsured vehicle.All conversations were via email and very clearly written out and there should have been no confusion for anything. Yet there was. My new agent has been diligently working to correct the issues Maria has caused us.I highly recommend not using this office as long as she works here.

Sh
Review №75

Chris McLeod is a true professional and expert in his field. I was initially impressed with the agencys consideration of my needs when recommending coverage for both my home and autos. The organization and attention to detail put me at ease because I knew they had everything handled. I would highly recommend The McLeod Agency to anyone in the market for an insurance agent.

Ma
Review №76

Nothing but great things to say about Chris, State Farm, and Chris staff. Weve been with Chris for 15 years plus and couldnt be happier.

Ke
Review №77

Great office experience! I love Chris and his team!

Bi
Review №78

Outstanding to work with. Chris goes the extra mile!

A
Review №79

Great office to work with always great customer service

Aa
Review №80

Chris and his team are professional and very helpful!

yv
Review №81

Excellent service

Ag
Review №82

Good service all the time

Information
28 Photos
82 Comments
4.8 Rating
  • Address:12443 S, Illinois Rte 59 Unit 103, Plainfield, IL 60585, United States
  • Site:http://chrismcleod.com/?cmpid=L8GN_BLM_0001
  • Phone:+1 815-609-9099
Categories
  • Auto insurance agency
  • Insurance agency
  • Commercial agent
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–12pm
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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