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Wags 2 Wishes Animal Rescue
23907 W Industrial Dr N, Plainfield, IL 60585, United States
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Wags 2 Wishes Animal Rescue

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Dr
Review β„–1

These heroes are amazing. Truly have the best interest of the animals at heart. Super sweet staf. I am so so thankful we were able to meet our Skyzer. They shared information freely and were very focused on making sure we had all the knowledge we needed to make our adoption a success. πŸ’œπŸ’œ thank you!!Eta: Although our adoption did not go as planned, we still have great respect for this shelter. The girl we adopted just had some specific issues that could not be handled in our home. We did have to bring her back, and I am praying she finds the perfect home. She will be missed greatly.

Ja
Review β„–2

We adopted our first puppy here and everything was great. We went to adopt another one a year or so later and had a terrible experience.The dog we wanted still had to be checked out by a vet but we were assured that if there was any health issues that blocked us adopting we would get our money back. Well the dog was much older than thought and had to have all of her teeth removed. My wife and I were heart broken as we could not give her the needs she needed.After many calls to the shelter and promises an owner or manager would call us back, they never did. Never refunded our $400. Nothing.I can not recommend this shelter. We are very upset about this entire situation. Prior to this we even made a large donation in lei of wedding favor at our wedding and other family members have made large donations in the past.I wish i could give it 0 stars.

Te
Review β„–3

A close friend volunteered to foster a pregnant dog for this rescue. She ended up delivering 10 puppies and housing all 11 dogs for over 9 weeks in a Chicago walkup apartment. For those who are not aware, fostering newborn puppies is a lot of work as they are not housetrained and although they are cute, they constantly make messes that require clean up, and multiple baths. Imagine that, times 10. She put her professional life on hold for a few weeks, foregoing income as the puppies needed near constant monitoring.My friend received little support from this rescue. Unlike most rescues Im familiar with, they did not call her to check in on how she was doing and whether she needed anything. When she asked for help and/or supplies, they expected her to leave her home to travel to them, an hour away, rather than sending things to her. So she crowdsourced what she needed so that she could get it when she needed it without having to leave the puppies. They accused her of drama. They promised her she would be able to adopt the mother dog and one puppy when she asked. But in the end, after she delivered the dogs as promised to the vet for spaying/neutering, they sent her a threatening email announcing they would not adopt any dogs to her and that if she tried to contact them theyd take legal action against her. And yet, they continued to use her photos to promote the puppies for adoption, without permission.I would avoid this rescue, for adoption, fostering volunteering, donation. Check their ratings at Charity Navigator and Great NonProfits - they are terrible, and now I have personal insight as to why.

Ma
Review β„–4

People read reviews from Great non for profits before making a choice to donate to wags2wishes PLEASE!!!!

Ma
Review β„–5

Last year may I help raise 36.000 cause Wags2wishes was gonna close then 2months later her and fiancee open up a dog day Care (poundtownboardingandfaycare)in the same building then buy a motorcycle and take a 4,week vacation? Fishy huh? Now Terry Posts 7days ago the same thing? Going to raise 20.000 cant believe my eyes I should have read all the reviews on this place and you should too at Google reviews and Yelp and greatnonproffits.org before thinking to donate dont

Cr
Review β„–6

The staff was very friendly and clearly care about the well-being of the dogs. Also, the foster family for the puppy that we adopted was terrific.The facility was clean and all appropriate Covid-19 safety measures were followed.I highly recommend Wags 2 Wishes if you are looking to add a furry friend to your family.

Mi
Review β„–7

Great organization and volunteers. Clean and well kept. Genuinely focused on getting dogs the right forever home. So thankful for their work and for bringing Pippa (Yin) into my life.

De
Review β„–8

Excellent is all I can say. Loved everything about this place, and the people that work there, very kind. Not to say I love my new puppy, Charley. Application process very easy, as well.

Ga
Review β„–9

Web rescued Addie from them, a very nice and dedicated group of folks.

Ja
Review β„–10

Wags is the best to adopt a good quality rescue dog,top #1

Ji
Review β„–11

Worst experience ever for us, dishonest, lack of integrity and plenty of excuses to cover up their internal communications issues !We would suggest one be very careful using this service and check references before contacting them. Our application was approved, dog selected & scheduled for pick up, and we traveled over 2 hours to pick the dog up yet they sold it the day before.

As
Review β„–12

Was very happy hopefully we will be able to adopt a fur baby soon!!

Ca
Review β„–13

Not only they ignored my message (they couldve easily reply that food is not needed at the moment), but they went as far as untagging themself from my post ...

Mi
Review β„–14

Great place. Staff is friendly, knowledgeable, and very helpful. You rescued our dog here.

Jo
Review β„–15

Rescued a sweet addition to our family a couple of weeks ago from w2w. I made sure that I filled out the proper paperwork prior to going in there. It was lengthy but I wouldnt expect anything less. My wife and I went in and got to hang out with our baby bulldog and the staff explained as much background on her as they had. All the staff there was very nice and we couldnt be happier. Thank you very much W2W...

Rh
Review β„–16

Stopped by here for the first time to drop off supplies. Everyone was very nice and I was taken in back to see the dogs. Im a little concerned with the size of kennels these dogs are in, not a lot of room to move around. But all dogs seemed to be well taken care of. There are some wonderful fur kids here waiting to find their forever home.Sorry, no pictures at this time, the place is clean.

lo
Review β„–17

We adopted Mufasa a boxer mix. Going back in a few days to get his twin sister. The staff is wonderful. All very caring. The facility is very clean and the dogs are in well cared for cages. I definitely recommend Wags to Wishes.

Ch
Review β„–18

They help a lot of needy animals.

Ju
Review β„–19

Application process was just like others - where W2W shined, was with their follow up and consistency throughout. Our visit was wonderful, they had some sort of food drive going on outside, which seemed to be a great gesture and if all goes well, we should be taking JuJu home on Wednesday. There are standards they uphold and we are happy to abide by those. Thanks for the help and looking forward to picking up our new pup!!

Br
Review β„–20

Do not even bother with this rescue! They are extremely disingenuous. I applied to adopt and they emailed me back to provide information on my current animals. I did this, I showed them how my animals are extremely loved and cared for, including having my aunt who is a vet contact them. They then told me things I needed to do so that I could get a visit with the dog that I applied to adopt. I went through unnecessary costly hoops, for both of my animals, in an extremely timely manner, just to not even get a visit. My aunt has been taking care of my feline and he has had all necessary vaccines. I have been told by a multitude of vets that rabies vaccines are unnecessary for indoor cats, I went ahead and got it for the cat anyway, because the rescue said it was needed. They have come back with multiple excuses why I’m not the right pick, and that they have moved on to other applicants. I am beyond devastated.

ch
Review β„–21

This place is a perfect example of why you shouldnt waste your time trying to adopt a dog. Filled out the app and waited and waited. A week went by before a reply. I was denied for two reasons1) electric fence : last I checked an electric fence is considered by law a fence in Illinois.2) I had another dog. This was not listed in the dogs description and I was told hed be tested to see if hed be a fit in a home with other dogs. My other dog was adopted by the way.After a week I called and was told that the dog had several applications in on him and they were reviewing them. A month later and he still sits in the shelter. You mean to tell me that of the several applications there wasnt one family that was (in w2w eyes) fit to adopt this dog. Some cages were clearly marked with hold for show . Leads me to believe that they are more worried about taking these dogs around to get donations. Go to TLC and youll be able to adopt a dog without the runaround.

Ni
Review β„–22

I feel awful writing this review since a friend volunteers there, but it needs to be said. Ive applied in the past for 2 dogs. 1 was a puppy but I didnt qualify due to not having my old dying dog go through shots that were unnecessary (distemper). I get it they have standards. Later on after my dog passed away I applied again for a female pit bull (i have owned them forever). Now its a pit bull, I have kids. I received an email telling me to come visit her. I said sure, but I had some questions and asked them via email. The response was I dont know, ask the owner when you come in. Ummmm, no thanks, Ill pass. Im not wasting my time nor yours if the dog wouldnt work for my family. I went to a breeder. Very happy for my male pit bull. Then I referred a friend for a bulldog. He went in, applied, got nothing but the run around. His review is below. Also had a few friends visit the facility and was told some dogs were to big for cages, and the staff was rude. Regardless if you are getting paid or not you should always have good customer service. Referred another friend recently who is also now getting the run around and has even taken days off from work waiting on an email or call. Now, Ive donated a lot of items in the past to this organization and tell people about them quit often. Not anymore. Your better off going to TLC or a breeder. Sorry for the dogs that are stuck when so many people are out there wanting to adopt. I think the only good reviews on here are probably from volunteers themselves, or family/friends of the volunteers. Dont waste your time or get attached to an animal you wont get.

Do
Review β„–23

We paid for a dog. Then were supposed to come in on a Saturday. They were the ones who set up a time. On our arrival we were told the rescue is closed. The volunteers would not give us an explanation on why we could not take the dog. We waited 45 minutes for a manger to tell us, a sick dog was brought in a week ago and no dogs could go out for 7 to 10 days. That means we were In the kennels and they were adopting dogs out that day. WE WERE NEVER INFORMED THAT WE COULD NOT PICK UP THE DOG. They never even tried to contact us to inform us of the situation. They were being evasive.

Ev
Review β„–24

Some body i know voulenteers there

Jo
Review β„–25

We went W2W yesterday to visit Aria a Tibetan Terrier mix and found our new companion. Nice people doing a great job rescuing dogs.

Br
Review β„–26

This is a poorly ran shelter. The girl with the blue and black hair at the front desk is rude and has a bad attitude. When reading other reviews, it seems sad that the staff is the main hindrance to finding these dogs a good home. The staff is doing a serious disservice to thess dogs. No one appreciates being talked down. When trying to find a dog a new home. I hope you feel proud blue hair.

La
Review β„–27

Great facility. Very clean, dogs looked healthy, happy and fabulous. So glad I made the trip.

Jo
Review β„–28

Ya thats what I wanna do adopt a dog from a place that is asking for more donations! And your asking for more donations wheres the 38 thousand??

Jo
Review β„–29

This place is absolutely the best place to adopt you next pet.these people care about the animals, and they are taking care of them with tons of love.every one that works with this place has nothing but lots of love!!!!

Jo
Review β„–30

Wow!Never been made to feel like such a monster!We emigrated to the US forcing us to find good homes for our living pets back home in the hope of adopting one we got here.Not even allowed to full in an application.For the record I have had rescue dogs all of my life...Anti immigrant???

Ta
Review β„–31

We adopted a dog from Wags and love how friendly and genuinely caring the staff is of ALL of the animals there! Exceptionally clean and managed so well! Hands down, This is the best kept facility I’ve ever been to!

Me
Review β„–32

My fiance and I went in to look at a dog yesterday (8-17-19) we knew going in,that the info on the dog said a house with kids 13+ and older was PREFERRED, not required. So we took our 18 month daughter in with us and said lets try it The first lady was nice and told us that it was preferred for the dog to be in a house with older children. Our daughter has grown up around dogs. Everyone in both of our families own dogs of different sizes and breeds (teacup terriers, to dobermans) she has ALWAYS been gentle with animals, and has gotten knocked down many times from dogs getting excited and running around, it doesnt phase her. So, the lady goes to the black and blue haired girl behind the desk and says something to her, and the girl just rudely shook her head no, and had us wait around chasing a toddler for 40 mins, just to not even let us see the dog in the first place. She would rather let a dog sit in a cage than to come to a loving home. When she finally did talk to us, she then informed us that a fenced in yard was required. That requirement was listed no where on the entire bio, but Ive seen that requirement listed on other dogs bios.

Tr
Review β„–33

We rescued our little beagle mix puppy on March 20th 2019..... we couldnt be more in love she has brought so much love fun laughter snuggles kisses and more to our family. We are sooo BLESSED to have her.🐢❀

Ne
Review β„–34

Currently looking at some of the negative reviews and shaking my head... One woman gave a one star review because they wouldn’t let her adopt a dog without getting the animals she already owned vaccinated... Another man left a one star review saying he lives outside β€œthis store” (IT’S AN ANIMAL RESCUE???) and saw a dog outside in April and didn’t want the dog to β€œfreeze to death” (it’s 55 degrees out, the dog was a German Shepherd, and he was outside for 20 minutes).As a volunteer with Chicago Animal Care and Control I have witnessed the incredible work Wags 2 Wishes does first hand - they have saved the lives of countless dogs in need of rescue from the Chicago city shelter. They have dozens of animals in their care at any given time, including a pot bellied pig right now. The volunteers do an astonishing amount of work, and their vet bills are not cheap. Wags 2 Wishes deserves your support, and if you are considering rescuing an animal please contact them - they are a wonderful organization providing a critical service to those in our society who cannot speak for themselves.

Ge
Review β„–35

I adopted my little LeBron here he is so so happy and I am to

Br
Review β„–36

These guys made adopting a dog a well organized process. They kept us well informed at all times! And they had some really cute puppies!

Er
Review β„–37

Mr Circellis review and lack of use of proper grammar more than made his intelligence level obvious. He clearly did not read the adoption requirements and policies before submitting his application, as they are very clear on what they expect from every potential adopter. It is a businesss choice to refuse service to anyone who enters their doors. Wags 2 Wishes is clearly doing something right. In the last 4 years they have successfully placed thousands of animals into safe and loving homes. It gives me the utmost peace of mind knowing the thoroughly check vet records of ALL potential adopters. It doesnt make much sense to send animals home with individuals who didnt or dont take care of their animals. After all, they were saved from death and promised a better life. It is clear as day when you enter the rescues doors that Terri and every volunteer has the health and safety of the dogs in their rescue at the top of their priority list. You will not find a more honest, organized, or cleaner rescue in the Midwest. I fully support Wags 2 Wishes, and their decision to turn away ignorant, disrespectful people, as they know their dogs deserve better. Thanks for all you do.

St
Review β„–38

We adopted a puppy from.them and it was a fairly easy process. They explained what needed to be done and were flexible with us. Very organized and well managed

Da
Review β„–39

I got the most wonderful loving sheltie you could ever ask for

Do
Review β„–40

Great rescue, great staff. I love my doggy from W2W

Na
Review β„–41

It was a welcoming place and I felt safe letting by puppy into their hands.

Kr
Review β„–42

Great Rescue! This place is super clean. The animals are loved and well cared for by all the volunteers. Highly recommend!

Ma
Review β„–43

They help lots of dogs get homes.great local rescue. Volunteer if you can or get a great dog.

Le
Review β„–44

I have noticed that a lot of these reviews are based off people not being allowed to adopt for whatever reason or the pup they wanted was adopted before they could go in. I understand getting frustrated but to bash a place because of it is very high school. Running a rescue is no easy feat. I had applied to adopt over 2 years ago and was ready to bring my dogs in to meet the puppy but right before we were ready to leave we got an email the pup had been adopted. I was sad but I get it. They can’t β€œhold” dogs for people. People don’t always follow through with what they say and that could leave a dog in shelter that could have gone home with another family. As a psychologist I can also say that past history of animal care or lack there of is very telling. If I ran a rescue I’d be putting people through personality and criminal background checks and I have a house full of dogs because quite frankly I’d be so picky.I also read the review just posted about the pup they felt was left outside to long. I think before you post such a review you should contact the rescue and speak with them directly. As the owner of 2 very large Newfies and a small pit bull mix from Wags to Wishes, I know sometimes things happen and can appear one way, when in fact something entirely different is going on. Never assume. I have had to leave my Newfies outside while cleaning up messes they brought inside and set things up to bring them in to clean them up.Having said all this- I also adopted a dog from Wags last May and I have nothing but good things to say about them. What they do on a daily basis I can’t say I could do. It is emotionally draining to watch dogs come in with all kinds of issues and dealing with people is not an easy feet either. I know that first hand. People bashing them because they haven’t been chosen is not a review, it’s anger. People reviewing negatively because a dog got adopted before they could get them isn’t a review it’s disappointment. Someone complaining about a dog outside too long without finding out why isn’t a review, it’s an assumption. What all of these people who negatively review for personal reasons fail to realize is that their review, for whatever their personal reason is, can cost a dog a good home. It can also cause families to be deterred to go to Wags and that’s a shame. They do an excellent job.The volunteers are volunteering their time and I’m sure can’t be perky and overly friendly every time someone walks through the door, or calls. They see things most people don’t see. One thing I’ve learned in 25 plus years of social services is the average person has no clue what it is like to see the dark side of things. You see it in social services and animal rescues.My hat goes off to everyone at Wags. They do incredible work with heart. They are dedicated to saving the lives of these animals and I’m glad they are picky about who gets them. They should be. They do their best to test the pups before hand but what people fail to realize is they are animals and some may display behavior later that they didn’t see in shelter. It happens. People also don’t like to listen and think they know better.Keep up the good work Wags to Wishes! My family and I are big fans!! What you guys do is amazing and hard and you change the lives of the animals and the families who are lucky to get a furever friend and family member from you!!

An
Review β„–45

Many of the animals dont look clean, and from what Ive seen, at least a few STOLEN pets are being sold. Do not give these people a single dollar or minute of your time.Wish I had listened to the bad reviews instead of the ones they paid to add.

Be
Review β„–46

Sorry Sorry Sorry. Great dogs, Quality establishment, and Best staffed. Sorry Sorry Sorry.

Ma
Review β„–47

Adopted our little guy from them, and had a great experience with them from start to finish!

SU
Review β„–48

I work behind this store and for over a hour now I am sitting here watching a dog that has been left outside in the freezing rain. We have called and told them they left the dog outside and they said ok and still did nothing. This poor dog is just sitting there crying to go in and these people are ignoring it. THIS IS HOPRRIBLE

Ty
Review β„–49

Family and I adopted a dog from here, Elvis loved the dog more than we shouldve, had him for about a week, bitten one of our family members on day 4, sent him to the hospital with 19 stitches to the face, kneeled down to pet him and attacked him, day 6 he bit me in the knee walking into the house, he knew us all, none of us were strangers to him, we all loved him. Sent him back that night, this place has no knowledge on the dogs, Elviss teeth were filed down, and believed he was a fighting dog in the past, no changing a dog like that. The Owner, Terry messaged one of the family members today reaching out saying its our fault Elvis bit people, NO MAAM, THIS IS YOUR FAULT. This place gives away pysco dogs!! BE AWARE!! GO ELSEWHERE!!

Ki
Review β„–50

They were great in helping us find the right puppy

jo
Review β„–51

Terry is a lying dishonest person that should not be involved with people trying to do good and adopt rescue animals. She sours the experience. She refused to handle a situation with my app. Process because I was refused to adopt due to not giving enough history on previous dog I owned. When I explained to her he was euthanized at plainfield welfare she told me verbally that was enough but when submited app. They refused me do to not giving complete history of my dogs records and told me I seemed to be hiding something. I gave her complete info but told me to late that she was sticking with the refusal. Its a shame maybe shes reason that some dogs like Rosy the Puggle where there for over a year. By the way a few of the good reviews on here where done by volunteers that work at rescue.

mi
Review β„–52

Just adopted my dog in January! They are great to work with and love my dog!

Om
Review β„–53

Knowledgeable, friendly and helpful staff to help you find the right 4 legged friend for your home.

Mi
Review β„–54

Planning on adopting a puppy at 10 weeks old, the dog was a large breed and was neutered without our knowledge before adoption. If large breeds are neutered early it can cause ruptured ligaments and other serious issue related to hormonal imbalance. No one wanted to talk to us when we called with our concerns about early neutering. On paperwork it said we had the option to neuter him at our own vet but were not actually given that option.

Th
Review β„–55

The people were more interested the dogs than the people coming to look them for adoption. Unfriendly, only 1 worked greeted us.

An
Review β„–56

Rescued Eddie.

Re
Review β„–57

Worst experience I’ve ever had The girl with the black and blue hair was SO RUDE She barely acknowledged me and acted like I wasn’t talking to her when I really was just trying to adopt a dog I’ll never go there again

Ta
Review β„–58

Great staff and a great cause!

Ma
Review β„–59

Great adoption facility!

sa
Review β„–60

Great people knowledgeable funny and reliable

Gi
Review β„–61

They refused to let me adopt a dog because I had 8 week old kittens that werent fixed....

em
Review β„–62

Great facility, great workers, very clean, and straight up awesome!

Br
Review β„–63

The best place to get a dog

na
Review β„–64

Truly a wonderful rescue

Ka
Review β„–65

Great place and staff!

Br
Review β„–66

Interested

Bo
Review β„–67

Great people and advise

Information
31 Photos
67 Comments
4.2 Rating
  • Address:23907 W Industrial Dr N, Plainfield, IL 60585, United States
  • Site:http://w2wrescue.com/
  • Phone:+1 815-254-3110
Categories
  • Animal rescue service
Working hours
  • Monday:10am–6pm
  • Tuesday:Closed
  • Wednesday:10am–3pm
  • Thursday:10am–3pm
  • Friday:Closed
  • Saturday:10am–2pm
  • Sunday:10am–6pm
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