My jewelry specialist was Joe and he was extremely professional. Very helpful with finding a watch band for my husbands watch that I would of had no clue with styling.A well polished young man who’s definitely an asset to the store.Thank you Joe for all your help.8/5/2021Once again my salesperson was Joe, who was extremely helpful in helping me pick the correct clasp for my necklace.I was so worried about losing my pendant and wanted a large, sturdy clasp for my necklace.Winner winner again!Thanks Joe

Great and professional customer service. Repaired my damaged engagement and wedding rings back to brand new condition. The turnaround time was amazing and the workmanship was equally as impressive! I am an extremely happy customer.

Listened. Did everything correctly the first time. Also, bought a leather strap. Looks great! Happy & satisfied! Will come again!

They are very courteous and professional. They have great prices and the end result is amazing. I had them put the stone back into a ring passed on from my mom that is about 30 years old (literally older than me). Not only did they put the stone back they made it look like a whole new ring. No scratches, no dents, it was shining! I’m extremely satisfied with my experience here and will refer everyone I know and come back whenever I need more jewelry fixed😊

Seriously some of the best customer service ive dealt with in years… And they live up to their name for sure, they are FAST and excellent craftsmanship. 10/10

Awesome serviceSuper friendlyVery efficientAlways will have my watches serviced thereAn added service, my rings!!!Super clean while I waitTHANK YOU

I gave them my second most valuable possession. My 14k white gold diamond encrusted Cuban link of 60+thousand dollars. They cleaned it for free and fixed my Invicta graffiti watch. They treated me like family. And were very professional and informative. Ill be going there from now on.

My Tag dive watch is 25 years old and Fast-Fix replaced the battery and certified the waterproof depth in a few hours. They have very knowledgeable staff and the right equipment! Thanks again.

Went in for a battery change, they also polished and cleaned my watch with it. Ran pressure tests as well. Very professional

Needed a watch battery placed. Very easy and quick. Thank you!

Brought in my watch with a battery that Id purchased (from them) 3+ years ago.Still under warranty!Fixed/replaced in under an hour, and this was on a Saturday.Very happy.

I fixed my necklace in Fast Fix. The price is reasonable and the speed is fast. Most importantly, great service! Very friendly and nice. They even help me to clean my diamond ring for free. Thanks!!! Very satisfied. My top option to fix my jewelry.

I needed a couple of batteries replaced for two watches, and the initial wait time was an hour and change (which isn’t bad by any means). To my surprise, they were finished a little over 30 minutes! The man that helped me was very professional and very knowledgeable as well. Needless to say, I am completely appreciative, and I will definitely be a returning customer.- MC

I dropped of two watches explain what I thought was wrong gave me my ticket come back in 45 minutes spot on watches was done excellent customer service repeated business from the same customer is quality service I will be back and will tell all my friends thank you for the hospitality July, 30,2021

The staff at Fast Fix were awesome. The Jeweler did work that was nothing short of spectacular. I had a ring with diamonds on the sides taken down 1 1/2 sizes and there is literally no evidence the ring was ever different from his final product. None. Impressive.

They have done a excellent job fixing and revamping my fathers Omega watch! It looks beautiful!

Great place for jewelry repair 😀 they always fix my chain and it’s always done the next day. Amazing service and great people!! Thank u

I was astonished by the results a 20yo gold-diamond-ring looked as though it was brand new; the service was prompt and extremely affordable which all started with a curious FREE estimate; when consider replacement of the ring I would highly recommend checking out Fast-Fix first

They did a great job repairing my watch. Very friendly and knowledgeable. 4 stars because it took a long time, and the actual charge was almost $100 higher than the estimate.

Fixed quick and it looks great can’t ask for more than that

The service is fast the staff are professional and they provide an explanation for the cost for the repair or the change of batteries for your watch. All work comes with a warranty. Great value! Great service!

Always a great experience! Quick and always done a little earlier than told.

Great job! They helped me attach a crucifix to a chain. Originally, the loop on the crucifix was to small to fit around the chain. Fast-fix was able to elongate that loop to solve the issue. The fix only took about 2 hrs.

I took my Grandmothers wedding set to be cleaned, settings fixed and resized to Fast Fix @ Ross Park Mall. Oh my, the difference is remarkable. They look amazing. My son will use his Great Grandmothers rings to propose in a couple months. Thank you once again. Amazing job.

Best place to go in the Pittsburgh area to get chains fixed they solder with pure gold to fix your chains I had two broken spots and they fixed it for total of $65 in less than an hour

This is the third time that we have gone to Fast Fix. Each time the service has been excellent. They are very reasonably priced, honest about the work they do, and are very knowledgeable. They gave me advice on a watch that they could not actually service themselves. When we have dropped pieces off, they have always been timely and serviced the same day! We will definitely continue to utilize their services and recommend them to anyone who is looking for a reputable jewelry/watch repair service.

Quick, friendly, courteous, and efficient service. A pleasure to visit.

They were able to replace a missing diamond on my ring and have it completed within 2 hours!! Fast, friendly, and reasonably priced. Highly recommend!!

Very friendly. The Jeweler was very kind. Great service! I am telling all my friends.😊

Needed a battery for a Movado watch. A lot of stores won’t assist. Fast Fix was able to assist and also provide a reasonably price new spring for the bad as well. I will definitely be back. Great Customer Service for my first time there. Thanks

The staff was very professional and courteous. They fixed my necklace with great care and within the time frame given to me. I will definitely be returning for any of my jewelry needs!

Always gets me in and out same day/hour. I have taken my expensive and cheap watches here. Either way they are treated as if they were their own treasures. Prices are more than fair.

Walked in without an appointment..... Everyone was responsible w mask on... Very polite, professional & straight to the issue I needed resolved... within the time frame promised my watch was adjusted. I def will come back for other repairs. Ty again !! Great job .

Purchased 2 watch batteries with 5 yr. warranty in 2018. Both watches stopped keeping time in November 2020. Returned to Fast Fix in Ross Park Mall in December 2020. Batteries were replaced in less than 30 minutes and working perfectly. Thank you for a courteous and professional job.

Had them replace a watch battery and remake a braclet that I had that broke. Great job and easy communication.

I had an idea in mind for a Christmas gift I wanted engraved and Fast Fix did such a beautiful job on the watch I had engraved. It came out better than I could have imagined and it was done very fast as well! So happy with how it turned out and definitely will be back if I need anything else engraved!

Each person was cordial and knowledgeable. Michael is cool dude. 😎

Everyone was amazing who helped me and put a watch battery in, my wife was very happy. My wife did not think the watch worked anymore. This watch was her fathers that past a year and a half ago and it made her cry. That to all the watch specialists that made her happy.... thank you so much.

They were fast and fixed my watch in about an hour or so.

They did an amazing job sizing my ring. It was super fast and came out beautifully. Will use them for all of my jewelry needs in the future!

I love the professionalism and quality efforts they put into leaving you a satisfied happy customer! I always can count on bringing Nate my designer watches anytime! He usually has whatever task done within a half hour! I recommend them to anyone

My check-in with Nate was great. He was helpful and knowledgeable. I would highly recommend them to my family and friends.

They were very nice to work with and spot on with how long it would take to fix. Only a week to basically reset my whole ring and put the diamond back in. My ring came out looking brand new and half the price of anywhere else. Highly recommend!

I love this place! Wonderful work! They did a beautiful job soldering my wedding ring to my engagement ring and cleaned it and dipped it while i walked around the mall. I was able to have it back in a couple hours. Second visit a year and a half later i needed my engagement ring repaired it looks brand new! Reasonable prices!

I rely on Fast Fix to keep my watches running....on time. The service is wonderful. I like that they give the amount of time it will take to have your item done. You can browse around in the mall then go back to get your item. No waiting weeks. You get a warranty that they will honor if you need it. Great!

They did a great job! My ring looked brand new!

Excellent job resizing a ring and perfectly polished, too. Very transparent with upfront pricing and he explained everything in detail. Michael also did a much better job repairing a gold chain than jewelers in the past. You can barely see the solder. Prices may be a bit higher than average but you get what you pay for (a higher quality service ). Will definitely be back.

Great service, fixed my chain in 15 minutes. Way better then the flashy big name brained jewelry stores

They wanted $150 deposit to start.and the watch wouldve gone over 2 months. Oh Hello no! Going to Hennes.

Fast friendly service. Very Professional.

Based on previous reviews, I decided to request a battery replacement at Fast Fix this morning. I showed up at 10:58 am, was quoted 30 minutes. I returned at 11:26 am, the battery had been replaced and watch was cleaner than I left it. Thank you so much! I truly enjoyed the experience.

Expecting to find at this holiday season, longer wait times, I was pleased to have two watches serviced in a very reasonable time. Both Ken, Manager & Nate were very efficient, professional & friendly. I will gladly recommend & return.

Love these guys. Do great jewelry and watch repair.

Took my sterling silver necklace there for repair, and they did a great job. Very quick, and it looked like new. Would recommend

Took my dive watch in for repair when it lost its waterproof rating after battery replacement. Although they could not guarantee their work due to the type of watch, they were able to reseal the gasket and get it back to waterproof. Fair price, quick service and up front about everything. I will absolutely go there again and I reccomend them to anyone in need of watch repair.

Awesome experience here! Haven’t had my watch on in years because the clasp wouldn’t work. Others places had no solution and wanted to charge me a fortune. Walked in here, was greeted professionally friendly and was treated that way throughout. Only took half the estimated time to finish the job AND the problem actually got fixed for a reasonable rate. Thanks so much!!

Dropped my wifes watch off for a battery change (fancy watch that needs special tools to open...I want going to be the one to ruin it!) Took about 20 mins with some other customers arriving before me and they called for pickup. Super friendly, reasonable cost, and a warranty - no complaints!

I have been a customer of Fast-Fix for probably close to a decade now. They ALWAYS have professional staff who are there & available to answer any questions or concerns I may have. They are efficient & have always handled all of my jewelry with personal care & precision & I would never go any where else......

Ive been using the services of this fine business for over 10 yrs now. I trust the craftsmanship and the talents of watchmaker Mike!Reasonable price and quality work, what everyone wants and needs!

Fast same day service. The jeweler would send my watch out to change the battery, which took 2 weeks.

I found you through Google and I’m glad I did. I now know where to go for all my future watch and jewelry repair needs. Love the professional and friendly staff and their workmanship.

Its so nice to still have watch repair stores who are skilled, fast and efficient. I especially appreciated I could just walk right in and get service. My band adjustment to a Jubilee bracelet was done in about 15 minutes. Then after wearing it for a bit, I wanted it just a hair looser. They made the additional adjustment in minutes. The price was fantastic and very fair for the work involved on this type of bracelet. By the way... They also have a nice selection of watches and bands in stock and available for sale. Highly recommended.

Excellent service and work. Recommend to anyone if you need watch repair or related.

It’s a great service I change my side of my watch second time you don’t charge me nothing because I got the change so much before Two month of course I’m gonna use you again thank you very much

I needed replacement batteries for two of my husband watches. The staff was extremely friendly and the service was quick and easy. They also recommended warrantees for both watches. Would definitely go back to this location.

Very pleased with the work of these guys. Had taken my brand new watch to them to be resized and they had it done within 10-15 minutes. Professional and quality while still being quick! I appreciate it, will be back very soon to have my other watch fixed!

Went out of their way to meet my needs.

Took them my wedding ring set for laser welding. The staff did a phenomenal job. They performed superior work and Ill definitely return to this location for other work. Theyre fast and very knowledgeable.

The service was excellent! I was in and out and my jewelry looks like new!

They did a great job resizing my rings and within 2 hours!

Super fast for a watch resize I needed. Staff was incredibly nice too.

So friendly and they did a great job on my ring! Even shined my other one then when I picked it up. Very pleased with this experience.

Everyone here was knowledgeable and friendly - the turnaround time to repair my necklace was very quick!!

Quick turnaround on watch battery replacements. Always polite.

Super personable, affordable, and efficient!

Very knowledgeable people behind the desk. A great service. I’ve never been disappointed. I’ve been going to them for years

Took a watch there to have a few links taken out of the bracelet. Took about 15 minutes, price was reasonable. Would trust them other watches to repair in the future.

This is the second time I’ve come here, worked with different people both times and all were equally friendly and helpful. The estimated wait time for repairs has always been spot on, really couldn’t ask for better service

I was looking for a place to get two of my rings sized. After reading the reviews I decided to go to fast fix. I had two rings sized. He did a very good job on both rings. He sized both rings fast.

Very pleased with the service. Replaced a battery in one watch and diagnosed a problem in another. Replaced a band on a third. Great attention to detail and service.

Michael was such a good jeweler he did an amazing job on sizing my ring it looks beautiful

Number one for all my jewelry and watches.

What a great experience, I believe my technicians name was Joe. I showed up on a busy shopping weekend day, however was greeted promptly and assisted shortly thereafter. The intake process was quick and straight forward, and to my surprise I was told I could have my watch back in 45 minutes - which was perfect to go browse the other mall stores! They actually finished early and I received a call from them about 30 minutes in. The price was very reasonable and they warrant their work - which you also have the option to extend for a few more $. Overall a great, quick and quality experience. Ill definitely be back for future needs!

Just needed batteries for 3 watches. The service was completed quickly and the price wasnt bad. Friendly service.

My watch band matches my watch perfectly and fits exactly as I wanted it.

My experience was quick, and courteous I will be back they installed two watch batteries on two different watches within 15 min very polite

Very friendly, knowledgeable but more importantly quick and efficient.

I’ve been here for two different services and been very satisfied both times. I brought in my boyfriend’s oddly-shaped watch (another store I went to couldn’t help me because of the shape). They had the battery replaced and cleaned out the corrosion very quickly and affordably. As well, I brought in my engagement ring to be sized down. Having the place it was purchased from take care of it was going to take 1-2 weeks... Fast Fix had it perfectly sized and tightened the gems within 24 hours, and I’m pretty sure that was just cos I dropped it off on a day the jeweler wasn’t working! Beautiful work, they’re definitely going to have a repeat customer.

I needed my ring sized today. It only took a couple of hours. Beautiful job. I would highly recommend Fast-Fix to everyone.

They stocked a hard-to-find watch band and replaced it while I waited. Pleasant positive service.

I was on vacation when my wood watch died and these guys took good care of my watch.

I brought in two rings to be resized down and the jeweler did a phenomenal job. Both bands had small stones (one had MANY) and theyve all been reset perfectly. The rings fit like a dream now, and I cant even see where either of them were cut! So happy I can now wear them without worrying theyll fall off. The employee who helped me check in and check out was very friendly and knowledge, and kept me apprised of anything that might alter the cost of the process. Very pleased, and I highly recommend.

My watch battery warranty that I purchased with last battery charge was put to use without incident. Good value and quick service.

I waited for weeks to be able to get my engagement ring sized due to this corona virus.. but I went in and they checked it all over. Resized, polished beautiful.

Very nice staff. Very professional. A little pricey.

I have brought all of my priceless jewelry here knowing they will have a great turn around time and quality. They fix everything brand new very happy with their services

Very helpful and patient staff. Even tweaked my watch for free while they were adjusting the band on the other! 3rd time using their service and I’ll certainly be visiting again.

I trust them with my Swiss watches. Expert care. Very friendly. Reasonable price too

The people are very pleasant. They acknowledged me as soon as I walked in the door. Their service was great and the price for them to fix my necklace was very reasonable.

I feel bad for leaving only two stars but the day after I got my necklace and bracelet fixed here and the guy telling he “reinforced” it so that it wouldn’t snap. I even paid extra. Now I’m sitting and here with broken jewelry. But the staff was every friendly and professional