After suffering for over a year from a traumatic event the PIC care team showed up at my door from the Pinellas County Sheriff Office. I will never forget that day because that day was the first day I began to trust people again. After what happened to me I was afraid if the world. That day a sheriff and 2 me talking health workers talked to me they were kind and seemed to care but most importantly they believed me. The day I signed papers to work with them was the beginning of what I want to call recovering and receiving support and therapy and assistance to help me progress forward. I dont like to think about where I would be today had they not showed up at my door. I was suffering alone isolated and afraid. Today Ive come so far thanks to Kathy and Anita and a female sheriff who assured me I was safe and they were only there to help me. The Pinellas County Sheriff putting this in place for people who have been through traumatic events saves lives and deserves recognition.

I voluntarily checked myself in. Its pretty much a jail cell, but they did connect me with outside services and got me an appointment with Directions for Mental Health. You will have a much better Baker Act experience in a hospital, where you may even get a social worker and financial assistance people. However, it did the trick to move me forward as far as services. Expect bare bones.

I myself was not sent here but a person very close to me was, the staff judge you unconditionally the food is horrible the bathrooms are trash. they keep you disconnected from the outside world, all you will get to do is, sit and watch TV and group every once & awhile. please dont go there theres so many more relevant places you can go !

Wow... at first I thought they were against me and making fun of me... the staff may “act” like they don’t care... but I don’t believe people understand the complexity of what they’re meaning to do. They really helped me to be content in every situation through exposing myself to myself, by that I mean my destructive thoughts and behavior and helped me realize that wasn’t really me but I became a product of my environment rather than be in control I let things take control of me and they helped me to become sober minded and be able to express myself more. I didn’t realize how bad I let myself get until I couldn’t take it any longer, and they challenge you to be content in every situation, and help you to cope with positive habits... could’ve used some more activity to be honest, but I think what they did for me is beyond what words can explain (spiritually and mentally), but they really got me out of me, and it’s a good thing to die to your old self, and know that you have redemption, they helped me realize a whole lot, and truly enriched my spirit, mind and soul, although I felt very unsure and insecure... I got better every day(5 days spent there) if you have a good heart but don’t know how to love yourself they really help you to find your gifts and to use them as a coping tool and as a better life in general, I have a whole new outlook on life and I’m happy to say I feel myself again and can be more independent and love myself and help others. Can’t thank you guys enough. I appreciate it more than you know, and I will keep pressing on. Much love ❤️ You guys deserve a lot more credit than what you get, (but don’t worry your reward is waiting for you in heaven)so please keep it up, cause if you can save just 1 life, it’s worth it. You guys are awesome to say the least. I also want to say I’m sorry if I made you guys anxious or on edge... but I truly love you guys.-Preston Renfro

This place is wonderful! I came here by choice to get my mind right. Most of these bad reviews are by people who did not come here by choice, they were baker acted. The beds cannot have bed bugs because the mattresses and pillows are self inflating plastic similar to crash pads for camping. The facility is very clean and uncrowded. There were measures in place for Covid-19 and I felt very safe. The food is delicious considering it was free and hot. Upon admission I was assigned a team of medical professionals who really wanted me to feel better and actually cared about my treatment. The nurse Brian was exceptional and frequently checked in with me. BRIAN DESERVES A RAISE!! He works long hours and has genuine empathy for all of his cases. The nurses that work at the desk are all really nice too. I stayed here for 2 nights 3 days. I was released with the medication I needed to feel better, a treatment plan at Directions For Living, coping mechanisms and counseling tools for me and my family to use, and optimism for the future. I havent felt excited for my future in a long time. FIVE STARS TO PEMHS!! GREAT WORK EVERYONE!!

Okay for initial stabilization but once your fine there is not much to do except watch tv and play cards. I wish there was more group time and interaction. Staff was great but there was nothing to do but wait to be seen for the brief time with doctors.

The place is rated 2 stars take a hint if I could give zero stars I would I wouldnt even send a dog their

I went here this past Sunday night. I was later moved to a different facility with me being pregnant. When I woke up I had tiny red bite marks all over me and things out of my inventory had “disappeared” such as my AirPods with the case. I called back to find out about it and i spoke to two different people, one lady said she would check inventory but never got back to me. Another lady told me “I was never in the system” so I had a list of a good bit of money for some new AirPods. Also during the night I was there I couldn’t dial out any number starting with “813” when I told the nurse she looked at me and said “if it doesn’t work it doesn’t work” she didn’t try to corporate another way to get me access to the phone or call atom out o come fix it. I’m a teacher, I can’t just not show up to work because ”the phone wasn’t workin” for anyone looking for help, this is not the place for you at all.

This is the worst place ever they never pick up phone calls and always blame HIPPA that doesn’t even involve HIPPA violation. I know because I work in healthcare. They are just plain lazy. I don’t understand how this place is still open.

AVOID THIS PLACE!! All the previous reviews seem to be confirmed. A very careless and unprofessional facility is the least I can say. They do not really care about their patients and instead their only objective is to get rid of them.

On the one hand its not dirty or dangerous, if youre in the non-violent wing, at least. Youll get clean sheets, three square meals, and a bathroom with showers. On the other hand, as far as mental health is concerned, you will see a therapist (once) who will give you a general pep talk, meet with a psychiatrist (once) who after two minutes of conversation and without consulting your regular doctor will change up your meds, and... thats it. Whatever caused your crisis will not be addressed in any way, and after 72-hrs, unless you say the magic words, I plan to harm myself and/or others, you will be shown the door.

My child was in this facility recently and the level of treatment was outstanding. The treatment team was very helpful and helped us to get her into a long term treatment facility. Everyone who helped us from beginning to end made this event so much easier for us. I would recommend this place above other crisis centers because of the care and concern they show not only for the client but for the family of the client as well.

Voluntary turned into an involuntary nightmare that lasted 7 days during COVID. The techs were very good to me, and they deserve better than this state facility provided. George and Debbie and Dylan and Richie are great people, and others I didnt get the names of.I WAS a breastfeeding mother looking to get a long acting injection started, and I wanted accurate information on meds and how to stop my son from taking bad milkWell the nurse said spank him. So I tried to refuse meds and then Doctor Randall had me sedated bc I came back to the unit a little loudly upset. I have never been sedated in the many times Ive been to a mental health facility, Texas never did this at HCPC or West Oaks!! I was sedated once, and it was for a transfer to a long term facility. I have never been so mistreated by staff in my life, and I am a good patient thanks for the nightmares to come.

This facility is more than USELESS. I wish I could give Minus 5 stars.My son has been there THREE times being baker acted and still they continue to release him with no medication and a drop off at a shelter. This last time they had information from a drug treatment program that he is violent and that we are trying to get him transferred to another facility. They were asked to hold him a little longer so the paperwork could be done and instead they released him early. Seems he has to be violent in front of the doctor because no other information provided them is accepted. The staff is cold and uncaring when you talk to them and just repeating the same story in a monotone voice. To me, they are a temporary warehouse and provide no real care or benefit to anyone. I would love to see them closed forever.

Its kinda unhygienic and extremely boring it did not benufit my mental health at all but the nurses are nice

Had bed bug bites all over me. In addition to bed bugs they also have lice. Staff members were nice to me but they need to learn not to laugh at people who really have a mental illness and can’t control how they act. Also need to learn how to actually take blood pressure because they don’t seem to know how to do that either. Luckily I got out of there pretty quick. Except I was told I was going to leave the next day only to be told that wasn’t going to happen. Pretty horrible place never seen any “treatment” aren’t you supposed to feel better about yourself there? Yeah doesn’t really happen.

The staff was nice in all but when they brought me into the bulding for people under 18 I could here people yelling and the food was bad I went for 3 days without eating because it was nasty they did not help me at all but they have no helped me at all not long after I was emitted to an mental health hospital where they helped me. dont wasted time go to a place where bathrooms are better and food is good so I would not recommend going there

Just smile and you’ll be out in no time. The techs care. The doctors don’t.

For people who get into this field of work you would think they have a passion about caring for people in need, NOT here. I forewarn you if you have any negative thoughts avoid this place at all cost. The staff acts like you’re nothing but a nuisance (Not all excluding nurse Jose and one other tech Mark I believe is his name). I had a family member drive an hour for 2 days in a row because I was promised to be released but they held me there everyday. Communication between staff is ridiculously terrible. Made me miss my flight back home and didn’t care at all. Do NOT take loved ones or yourself here

As a person who was hospitalized here. if i could give a 0 i would. i was puked on, i witnessed abuse there, my hair was tugged, there was a lot of judging, they based a lot of things off religion, they do not help you throughout the day. you sit there for hours only being aloud to color and read. then you go outside for 20 minutes. this place had no sunlight no help at all. i had to also sleep on the floor. i was in constant fear there. a hospital shouldnt be a place of fear. i would not recommend this place on my worst enemy.

Worst place ever, dont send anyone here. Staff and doctor buttler is evil.

IF in FACT there ARE bedbugs at this place than the CEO of this organization needs to be arrested and charged with neglect and also needs to be punished for same. Ill be damned if I am going to hear news of my (loved one) being taken to a place where the conditions there are WORSE than that from which they came from. THIS IS INEXCUSEABLE and at BEST the kinds of human torture and suffering offered at this place are in like manner as to what Pappilon suffered in the French Prison at Guiana in the 1930s. If you are going to HAVE a PLACE where HUMANS IN NEED are to be treated for MENTAL ILLNESS, the ONLY treatments that WORK are KINDNESS, CLEANLINESS, PROFESSIONALISM and HOPEFULLY TO INCLUDE GOD our SAVIOR within the PROCESS OF HEALING AND HELPING THAT INDIVIDUAL. ANYTHING LESS is SHAMEFUL and NEEDS TO BE LOOKED INTO and by God... IT WILL BE LOOKED INTO. THAT you can COUNT ON!

I had my wife there first night there they gave her a mat for a bed and make her sleep-in the lobby she lay down and a bed bug crawl in her lol food is terrible I have to bring her food there during visit hours her unit there are minors in the unit that sleep in the lobby with her because there not allowed to have there own room that scary Ian the tech needs to slow down and realize people are there for help not so he treat people like a dog some the other staff have been good there this place is disorganized and they need to have things to do so people are not so board there besides sit around watch TV in lobby its not the best place to send a loved 1 when I go visit feels like prison there not a facility that help people and try to get answers from these people like pulling teeth I think they could change the way things are done to improve there quality for patients I just feel at end of day they dont care about patients only getting beds open for next person sad very said

Being a youth patient there, I dont think they treat you with respect there. After I left, they did not give me any kind of treatments. And the no physical contact rule is terrible. Most of the staff there did not treat you like a human being.

In the unfortunate event you or your loved one needs an intervention due to mental health, please utilize the ER. This is nothing more than a holding facility that does NOT provide the appropriate level of care for their patients. Parents are left in the dark to guess what’s going on with their child. There is not a plan of care provided upon admission and no discharge planning provided to support a transition home. After theee days we still have not spoken with a physician or care plan team.

I was openly threatened by staff to hold me there because I refused medicine that didn’t work. After 2 stays and a nasty bed bug infestation I’ve been diagnosed with PTSD from my experience there

This place provides free Mental health treatment. If you expect decent care for free you will be sorely disappointed.If you expect caring experienced staff for FREE again you will be disappointed.If you send a loved one here for treatment you are a terrible person.This place will always be open, collecting federal and state grant money, and providing some level of care to the worthless indigent people of Pinellas county.

The lack of care is amazing. The doctor seems fine and is working with the meds very diligently but other than that my son sits around all day with nothing to do. Therapy is once in a while. Why arent they engaging the kids in teamwork, learning, sports, crafts? There isnt any teaching and they are bored silly. How about some classical music or something soothing. It is a shame and a waste of time.

😎 Was 4 point Spread Eagle SHACKLED Nude 8+ years ago. Have Not Recovered from the healthcare I received here. Pictures taken NO SELF HARM cuts (as false reported so to allow DRUGS and SHACKLES) Hands Bruised from fingertips to shoulders Today 5/2019 Both Wrists Both Ankles Need Surgery. I was running from my X husband who was abusive. HIPPA made them Change Medical Records BUT... That was All....

These people stripped me of my sense of self and used my instability as a tool to control me, the conditions in this facility are inhumane and so are the staff.

This institution is by far The worst I have ever experienced. I would not send Anyone here. Staff are completely ignorant, Uneducated & worse outright ignore patients. (When you are standing right in front of them asking for assistance.) I had an allergic reaction to med they gave me & staff completely ignored me. I did not see a doctor until Night before my discharge, despite repeatedly asking. The conditions were appalling & women Regularly have to use Men’s facilities (which reeked of urine Constantly). There were No separate facilities to even take a shower bc always locked or possibly occupied by Either sex. There are ppl literally sleeping on the floor. The entire time I was there, they had One “group”. Staff continuously used beyond foul language right in front of patients or worse couldn’t be bothered for assistance when asked bc they’re on their Personal phones during outdoor time, which was Definitely Not a “group.” They are way beyond unprofessional. This is a disgusting Holding facility & should be shut down by the county/state. There is absolutely No treatment or compassion whatsoever.

They were really nice I was there for depression and for other stuff they were supper helpful the nurses were really nice and well the only thing that I didnt like is that it was really cold they didnt had a heater there I couldnt sleep at night how cold it was and I got sick with sore throat and fever so that sucks I just wish that would change and would add activity like art class or anything fun to do is it boring without no activity but everything else was nice and great!!!

Much has improved, personal property being searched and stolen is still possible, but the facility has improved a lot, the doctors are great and know what their doing and the employees are great too, Respectable staff and understanding, just dont be a pain in the you know what and theyll work with you as some people get baker acted for non sense, while those who need help get it its better then most places and for a community facility its pretty good. A lot has changed and hopefully improvements continue to improve, only problem might be theft of personal property.

DO NOT send your love ones here or check yourself in. If you need any sort of mental help go to a psych hospital. This place is a hot mess. Ill start off by saying that I was lucky enough to be in with a good group of patients, and a few of the nurses were nice and helpful. The techs(not all of them) were very rude and beyond incompetent, and I even saw some of them making fun of certain patients. Not to mention the facility janitor stands around offering his opinion on things that arent his business. The only person with any sense there was the discharge guy, he was the only person who treated everyone like they were actually people all weekend. Id never want anyone to have to stay there.good thing its closing.

Great staff, they did the best they could. I felt safe.

I almost died there literally. The staff was rude and treated me inhuman. I had confusion and exhaustion combined with lack of sleep I figured it was a good place. The confusion I had coming in was not of a mental person. I just knew something was wrong with me. The staff kept telling me to take another Tylenol because I suffered a migraine so bad like never before. The staff made fun of me and I had a bed in a room to the end of the hall. I was furthest from the nursing station and as I lay in bed one night the room started spinning like I was dizzy but already in bed. I had a major stroke under that care.I tried to stand but couldnt walk. I crawled out to the hall specifically hoping that the nurses would see me and help. One lady said get up and quite playing around. I struggled to speak so I just was dragged from that point by two people to the plastic sofa and told lie down and see if you feel better. Finally put on a stretcher.I was diagnosed with a major stroke that effected my basiler artery. I spent 2or3months as a result in actual nursing home and to this day I am not ever going to be the same. I still feel justice hasnt been served.

This place is absolutely horrible! They should shut this place down & throw all the staff members into a psych ward. They put stuff in your food and they show no compassion towards others.

Awful awful place. Much of the staff tries their best but resources are limited. Weekend doc was the worst! Did not get my prozac until last day and took me off my blood pressure medication (my BP was 169/100!) Supposedly accredited by the American Association of Suicidology ( only because this place keeps them in business). Luckily was with a group of fellow patients who decided as a group that we only had each other and we managed to cobble together our own (desperate to get outta there) recovery plan and were all 8 of us released on Monday. NEVER EVER send anyone there nor check yourself in...The Baker Act is a nasty thing! Love to B, R, H, T, K, H, and H...we did it!!!

They care less about you and don’t wanna hear about your problems got to another place

If I could give 0 stars I would!! My 17 yr old son was marchman acted to this place... its supposed to be a court order for 5 days. They kept him 3. They allowed him to call me and verbally abuse me daily.They did absolutely nothing. What a waste!!If you have a minor... look into Jarf aka acts.Also try St. Josephs. Both are awesome programs!!!

When I was placed here I was brought In by an officer and told I was acting suicidal when I was on the phone outside of my house . They brought me in and Uncuffed me and I talked to a woman ona Computer and the woman was very nice but the staff treated me like I was an animal . They told me pretty much I was not aloud anywhere near the front desk like I was in a Prison, they verified I took Xanax in a large type dosage and they said ibuprofen would help everything and make me sleep and I could not fall asleep, next day I was taken out and brought back home by a caged in police type van and the man was behind a cage . This place only hurts people and is for homeless people to stay that don’t have anywhere near a drug problem . In all honesty this place should be shut down and the staff should be fired for the way they treat humans . This is not a facility for animals being put down this is a place to help humans search for the help they need with a inexperienced doctor that comes in when he feels the need . It’s pathetic and anyone can argue with what I saying but this was my own personal experience .

I went to this facility because the officers thought I had a mental illness. When I got there imidiatly I was drugged and treated like an animal. Because I refused to take the medication, the doctor kept me in this place for 6 months. I kept on refusing to take the medicine so they would drug me and give me a shot every night for 3-4 months. Eventually I gave in and had to take the medication because the shots would hurt so bad that I couldn’t take any more. These people who work there arn’t human. All they care about is making money. They treated me like I was a dog. The doctor gives horrible dosage when it comes to medication. They over medicate you. They gave me Howadol and I started to have a seizure and foam at the mouth. Nobody did anything until a nurse finnally saw me. The people who are working there need to be taught a lesson. They make fun of you when you are at your weakest. They are bad people.

Worst place in the world! They hardly clean and aren’t very helpful. my whole time there I was treated as if I had no idea what was going on. They treat you like animals, not like people.

Was grateful to have caring people help me through a rough time. Yes not smoking was difficult, but you know never went 3days, decided to quit. Could not be more grateful.

Some of the staff members were helpful but many others were not. if you are there and you need something from a tech wait to ask sean. he is a black guy with grey in his beard. both of my nurses were cool especially brian. the doctor was wack and didnt care about anything. the therapist monica was cool. i was there for about three days. the techs had me strip and gave me a gurney with someone elses blood on it. no one seemed to care. i was expected to just deal with it for hours until finally someone had the decency to give me clothes. there are bed bugs which was worse than anything else that could be wrong with the place. only other thing i can say is that if you arent given a bed on your first night its probably because you are on suicide watch.

They wouldnt let me out :(

Pemhs is not that bad this is the fastest way to get back on your meds the waiting list at Sun Coast was 3mth i went in for 3 days got back on my meds and a follow up visit after 7 days of me leaving in a crisis .

If I could give this place 0 stars I would. Even though its been about 5 years I cannot let go of how horribly I was treated. A 13 year old little girl being told she looks like she cut herself with crayons (implying my cuts werent deep enough to matter) being told Im over dramatic and that people have it worse. I was there an Overall amount of 9 times in only a few months. They would laugh at me when I would come in IN TEARS jokingly asking why are you crying you like it here. I remember one night I was having period cramps so bad I was lying on the floor in fetal position crying and they yelled at me and refused to give me any medication. One of the staf members called me easy and when I went to tell on said person They COMPLETELY ignored me told me I was overdramatic and to go away. So if anything this place made me worse and this was the childrens unit. Unbelievable. How this place and those employees are still there is astonishing.

CLOSED last Fri! I can attest to most of these reviews. The staff is just terrible and not fit to work with in the mental health field. I thought it was just me expecting more professionalism. The St Pete office was just SHUT DOWN last Fri. One of the staff member said aloud They all come in different sizes and shapes CRAZY SHE SAID IT TWICE SO WE COULD HEAR. Most of the front desk staff were very RUDE at times. Shut the lights off at 9:15 and give out meds early to get people to go pass out early. One female staff member said I cant wait until 10:00 because she was asked to change the tv station. The posting on the wall for us to read said bedtime was at 10:30 (not 10) when I asked about that the Male staff member (Ian I think) got very defensive and went off on me stating that was a HOSPITAL AND WOULD I EXPECT TO STAY UP AFTER 10 AT A ICU (the heavy set nurse-not Barbara, she was very kind) also chimed in. He got so angry I just shut up for fear of getting in trouble. The JANITOR def doesnt know his place. He needs to be quiet and let the staff do their job. The therapist I spoke with (ONLY 10 MINUTES OVER TWO DAYS) Was very OLD SCHOOL, AND APPEARED ANGRY AT ME WHEN TALKING. I asked the rest of the patients and all but 1 said she started out nice with them and also got very defensive. Just a shocker about what I observed here. I cant complain about the food (what do you expect?) they feed you a lot. I was pleasantly surprised about that (since it gave us something to do instead of put puzzles together all day). Find another place and read the reviews before you TRUST SOMEONE DURING A CRITICAL POINT IN LIFE. Sorry PEMHS, the St Pete office staff was terrible-I hope they arent transferring to the Pinellas Park site. More detrimental than helpful. I give it a 1 star for the food service on time every day. I did file a grievance while I was there abut the female staff calling a patient CRAZY twice out loud (twice)!

If I could give it negative stars, I would. Ive been to Pemhs three times and each time I came out worse than I went in. The staff are cruel, the doctor is an idiot, and all they do is shove meds down your throats and kick you out the door. The place is disgustingly dirty and run-down. I was sexually violated multiple times by fellow patients and when the staff was told NOTHING was done about it. The food is gross and made I and other patients sick multiple times. I was verbally harassed by techs and nurses, to the point of tears and hyperventilating. Kids were getting trainquilized left and right over NOTHING. By far this place made everything leading up to me being suicidal look like childs play.TO ALL CONCERNED PARENTS: please, for the love of god do NOT send your child here, not unless you hate them. I highly recommend Meese Dunedin, St. Josephs in Tampa, and North Recovery in Lutz/Tampa. I know from firsthand experience these places are nice and give quality care. Truthfully, any place besides Pemhs is good. Pemhs was the most traumatizing thing to ever happen to me, please do not send your child here.

I have been wanting to write a post for sooo long.If your children need assistance DO NOT take them here. I suffered from sever depression and anxiety. I was 15 years old when I was admitted and let me tell you, it was a truly horrible experience. The employees that took care of us shamed us behind our backs. They do not have a nurturing atmosphere for children. The hurdle the kids around like cattle, little to no supervision, metal sharp bed frames where someone could very easily hurt themselves... My first experience was smelling feces in the room next to me ( a kid had the ridiculous idea to take a bowl movement in the corner of the room...it was not cleaned until the next day!)Staff does not clean up. I was treated as if I had a drug abuse disorder, when I never experimented!Although this is a review from my experience 6 years ago, it was very disheartening to hear from the grapevine that nothing has been proactively changed.If you have children that are suffering from depression I recommend you find a therapist. Shipping your kids here WILL negatively impact your children. There is nothing wrong with your child. Chemical imbalances are a thing. And PEMHS will just throw meds their way with no impact, or worse - negative.

To add insult to injury and stress to people already in a mental health crisis PEHMS forces inpatients to quit smoking behind its locked doors. The idea of quitting whilst dealing with a major issue in life is even more distant and I am sure this is the same for most long term smokers. And what bigger issue could one have to deal with than going to a psychiatric centre for a mental health problem? I could only imagine one worse scenario than having to deal with a mental health issue at a psychiatric hospital … the torture of having to quit smoking as well. Smoking is legal in the United States and contrary to the opinion of PEMHS, psychiatric inpatients are also citizens, have committed no crimes and entitled to this right.

This is by far the worst place in the world, as I was a patient here I witnessed things I will never forget, the kids fight like crazy people and no one dose a damn thing, when I got taken there I was put in handcuffs and held in a tiny room for 5 to 6 hours not aloud out, I was violated by being strip searched, the place literally looked like it was a prison turned into a mental hospital, I witnessed kids being restrained and druged to the point where they cant even stand up without falling over, they gave the kids to support or compation, the older kids were not aloud to comfort kids due to a no touching rule, the food seemed like they drugged it, no doctor, nurse, or psycologyst seemed to know what the hell they were doing, it was utter hell and it was exactly how the movies made mental hospitals seem. I definatly would not wish this on my worst enemy at all!!! BTW this is coming from a 14 year old girl, this place made me more suicidal in there than when I was outside of the place

This place is HORRIBLE. A friend and I went to visit a friend, we drove for a VERY long time just for them to open the door and say “mmm mm” and eye us down. Didn’t even ask for our names, who we wanted to visit or anything. I think the least they could have done was tell our friend we tried to come by. I am extremely upset.

I came to PEMHS because I was supposed to receive help. I did not cut myself or attempt suicide, but I had done such things previously in my past. I requested help because I was struggling and didnt know how much longer Id be able to resist. When I arrived at PEMHS, I was locked in a room by myself and not even spoken to or asked my name. I cried for a good 15 minutes before a lady walked in and told me I was going to be receiving a body check. Let me repeat: I was locked in a room and left to cry for 15 minutes only to be told I was going to have to strip. No hello, no what is your name... When another patient pulled in in an ambulance, the lady mumbled Ugh, another one?!. PEMHS treats every patient like theyre just another one, and not even an individual. They stereotype and assume and honestly I feel like PEMHS made my situation worse and didnt help at all. The food is also very unpleasant, and 4 other patients along with myself actually felt ill after one of the lunches. Honestly, I would describe the juvenile part of the program at least as suicidal kids trying to convince other suicidal kids that suicide isnt the answer. No one there felt relieved or helped from having been there, and the doctor actually said to me that she couldnt help me and I could either accept the medication she was trying to prescribe me or get out of her office and go home. (I had gone voluntarily, so she was just going to discharge me.) I had requested a medication that I had previously been on that worked for me - and was told that somehow by asking for a medication that worked very well for me (and that I had only stopped because after I ran out of it no one took me to the doctor to refill it) I was displaying signs of a desperate drug addict. Mind you, Ive never had any drug abuse issues. Ever.Overall, if you want to kill yourself or cut yourself and you want help, I would recommend either just doing it and not getting caught or looking elsewhere for assistance because youll find nothing here.

I was sent here for having a panic attack gone sour. Staff didnt care really whether I lived or died. One staff member told me I aint here to be your friend, Im here to administer your meds and go home. I shared a room with a meth addict and had never felt more unsafe my entire life, she stole my mattress and my pillow, and refused to let me have either. I managed to take the mattress from the third bed which luckily no one took, and she threatened me when I took my pillow back from her. As someone with several anxiety disorders, this whole experience was crippling. When my OCD was acting up over an Uno deck, I was threatened to be kept there longer, which was the last thing I wanted. There was only one therapist, and I wasnt even able to see her, the only person there who seemed to care for us. I was brought in to two others and all their main concern was whether or not I wanted to go home. We didnt discuss anything, no coping methods, no reasons as to what triggered the panic attack, what it was like or anything. They dont let you go in your room, and youre out in the common area all day, left to fend for yourself. Granted, I have never been to prison, but I would have to assume this is what prison is like. Theres barbed wire along the fences, and its just really a terrible, terrifying place to go if seeking help for mental care services. Itll make you not want to get help, if anything.

Nasty unsanitary conditions full of bed bug ridden mattresses.

Something that was supposed to be a simple fix turned into a nightmare (as usual!! I live in the state of Florida where HEALTH CARE, SPECIFICALLY MENTAL HEALTH CARE SUCKS!) I hurt my back so bad Christmas night (but I tried to wait it out before going to the ER because I know how busy holidays can be) I couldnt move. The pain was excruciating. I waited 6 hours in St. Anthonys ER before I was seen. They gave me a pain shot, a Vicodin, and a Valium (of which Ive never had before) because I was so upset over what proceeded the incident, the long wait, being alone, and the severe pain I was in. Next thing I remember/know Im in a disgusting, filthy mental ward where I had to beg for blood pressure medicine (my BP was 170/100 for 3 days), I became dehydrated because all they had to drink was old, stagnant water that made me throw-up, and I had to wait 8 1/2 hours for one lousy Motrin that got stuck in my throat because all you get is a tiny Dixie cup of water to swallow a giant pill. When I asked three workers ( who were just there to talk real loud, jam out to their shi**y rap music, joke about how they wanted to commit suicide if they didnt get their sour cream and onion chips on time, and laugh at me when I told them I couldnt wash my hair with dish soap and comb it out with a tiny, cheap plastic comb) if I could have a cracker to get the pill down the 3 of them said, with mouths full of chips, cookies, and granola bars, we aint got no snacks for you all. So I said, Im just supposed to choke to death like I did last night? and they said, sorry, cant help ya. Drink some water. I also asked to wash my clothes for 2 days and was ignored so I had to wear the same clothes for almost 4 days. There was no toilet paper or paper towels. The only thing the 4 or 5 people behind the front desk was there to do was sashay around lookin for a date from their fellow employee. Everything is a waiting game. I cannot believe this hellhole is supposed to help people in crisis! It makes them worse! The food was atrocious and they had people there with contagious diseases mixing with everyone else and we had to be subjected to their rancid stench of body odor because its against their rights to force them to bathe. Well, what about my fu**ing rights? Being ignored, being denied my medicine, being denied the basic necessities of daily living. WTF? Its no wonder there are so many lunatics rambling around the shi*hole of Florida. No one cares! What the hello were those employees being paid for? They did NOTHING! God forbid you ever get emotionally sick, boy oh boy, the hospital employees or family or friends (or who ever) just cant wait to throw you in that putrid snakepit called PEMHS.

Very poor treatmentVery coldAwful foodI couldnt get socks

They should be closed down they shouldnt treat animals, so they diffently shouldnt treat human people that needs someone caring at a rough time in their lives.

My 14 year old was admitted there and had to also sleep on the floor. He was there for 5 days and they charged my insurance $4,000.00 for room and board. The psychologist is a quack and made matters worse.

I don’t recommend

They treat regular humans that are going through a tough time like dogs. No respect, no common courtesy. Ive even witnessed the blonde night nurse insulting multiple patients including myself. You are treated like a prisoner. The staff is too small and way outnumbered by patients.

I attempted suicide just a couple months after my stay because this institution failed to provide the help i needed. i was laughed at when i mentioned feeling anxious and unsafe, had to sleep on the floor where we ate our meals, and was not given the proper medication. i felt like i was being punished for having mental illnesses. dont check yourself into this place of you have a choice.

This place belps alot

Was meet with terrible staff when visiting at night but was happily surprised with the daytime and admin staff, they stressed my grievances, followed up and completely changed my perspective.

When you have people in this place who are not crazy and you give them a phone you find out all lies and the real truth on what goes on, and this is typical for a lockdown place like this.

BED BUGS! THEY MAKE YOU SLERP ON THE FLOOR. ONE DOCTOR ON THE WEEKEND???? THIS PLACE NEEDS TO BE SHUT DOWN!!

Just no

Tell me how the staff beat me senseless because I wasn’t hungry

Baker Act facility, horrible place doing horrible things

Worst experience

BED BUGS !!!!!! Do NOT SEND LOVED ONES HERE

Do not go here

They have a lot of staff that care but is outnumbered by those who do not care.