Always friendly, clean and with an sense of ease being seen.
Men, get your Brazilian done here. 5 stars! Ask for Paige.
Quick and beautiful! I definitely like this place more than European Wax Center which is where I used to go for a brazilian. Book with Kai if you can, she does a great job!
Amazing customer service! It was my first time and had a lot of questions, she was so patient with me and explained everything. Will recommend and continue going!
Paige was amazing and I signed up for their monthly service. She was way more thorough than some other places I have been! I will be going here all the time! Thank you so much! Had a brazilian done.
Wax was fine but good luck if anything else goes wrong. No one will reply to your emails or text and there’s no one in charge to speak with. The young lady lied to me when offering to sign me for the membership. The next day, I received an email stating something completely different. I was told that what the young lady told me was an option, but they did not want to comply with what she said. No more replies and no returned text back from the numbers they provide. Horrible customer service once they have your money. They will lie and say anything to get a sell and won’t offer any disclosures or copies of the membership agreement that I didnt sign. Would not recommend to anyone.
The girl made me feel very comfortable, she was very professional. Walked me through step by step. The place is tiny, so dont bring anyone with you unless they are waiting for you outside. FYI... Google maps takes you to the back of the building.
I saw Kaylyn today for my very first sugar wax experience, hands down I enjoyed this experience way more than the typical waxing at the European Wax Center! It was smoother and a faster process without any burning. Kaylyn was knowledgeable and super polite about everything! I will definitely be back, especially since I now signed up for the membership, say goodbye to waxing and hello to sugaring :)
Although it is just a suite, it is super clean and professional and the aesthetician Kai was super wonderful, I definitely recommend her! My hair is no more and the Brazilian she gave me was not as bad as I thought it would be. Super awesome first time experience!
I got my Brazilian wax done by Chaunacy and she did an amazing job! My first wax after shaving typically is pretty painful but the way she did my wax was super painless. She made sure to do the areas the hurt the most first and the barely even hurt as well. She was super nice and made sure take the time to make sure all those stubborn hairs down there were gone. I would definitely be returning for her!!
Kaylyn was amazing! I am so happy I got her as my aesthetician for my very first ever Brazilian wax. I was very nervous because, aside from some FAQs I read on their website, it was daunting to bare myself to a stranger lol its awkward enough when you have to for your gyno. Kaylyn made me feel at ease, comfortable, & kept me distracted with great conversation. It honestly didnt hurt as much as I thought it would. Needless to say, I am now a member & will be coming back every month. 😊❤
Chauncey A. Was the sweetest! She was very knowledgeable and great with all my questions about the wax and membership. I would have given a 5 star but the customer service before the appointment was horrible. The company really needs to get better customer service, because that almost lost me completely.
Great understanding people, even i didnt go because of work...But great customer service 👏
Wonderful place and very clean. The lady I was with was very wonderful and fast. Even walked me throughout the whole session especially since it was my very first time. Great and definitely recommend to any first timers! My to go to spot for now on!
Wonderful experience! Would highly recommend to anyone looking for a quality wax from knowledgeable professionals that have a true passion for what they do! Definitely coming back again
I had my appt with Chaunacy. I have been waxing/sugaring for a long time and she is one of the best so far. Very fast but also gentle . Happy I went to her, I’ll continue to go back.
I was very happy with the experience I had! Kaylyn was very professional and knowledgeable. I ended up purchasing a subscription so I will def come back :)
My aesthetician Kaylyn was outstanding. It was my first time getting a Brazilian wax, so I was a bit nervous. She walked me through the whole process and explained each step to make me understand how it would work. Kaylyn was super friendly and made me feel at ease and completely comfortable the entire time. I would highly recommend her and will definitely be back again!
Its my 1st time to get wax my schedule was 2:40pm and Im kinda late because its my 1st time and I didnt know where to go but the girl that wax me shes very cute I guess the name is grace and its my 1st time I thought its gonna be painful at all but its not that bad I recommend this and I well be back
Thank you Sugar Me Wax... I had my very first wax experience while pregnant and I believe it makes it harder and yet made it such a great and easy experience.. Always communicating very patient and made me feel comfortable the whole time... will definitely be back.
My first time getting a brazilian and Kaylyn made it easy and relatively painless! I will definitely be back!
Seriously do yourself a favor and go here! Friendly, professional, awesome staff who will put you totally at ease getting waxed, because lets be real, Brazilian waxes can be awkward, especially if youre not a small girl, but not here! I cant recommend this place enough, and its really affordable too. Ive been to fancier more expensive waxing places that didnt make me feel nearly as comfortable. This place is great.
Loved my experience with Sugar Me Wax!! The staff were courteous and professional!I felt very comfortable with services done and will definitely be returning! Would definitely recommend this company for all waxing needs!! Thank you for helping me save time and stay smooth lol!! ❤️
I had a wonderful experience. Kai was super nice and did a wonderful job!
Beautiful clean space. Staff made me very comfortable, and made sure that they removed as much hair as possible. Would recommend to a friend!
This was my first time getting a Brazilian wax. The tech was very professional and made me feel very comfortable. She was very informative. I will definitely be coming back.
I had a great first time today & Very quick .New member🙌🏾
Awesome Customer service. I would highly recommend this place for all your waxing needs. It was my first time ever getting waxed and I was completely comfortable. If you need to get waxed, go here!
I typically don’t post reviews. However, I wanted to give this place a try. I arrived to my appointment 15 minuets prior. I was originally scheduled at 7:30pm. I wasn’t greeted by the aesthetic tech. I knocked on the door just to get a growl back,”I’ll be a second!”Sat for an extra 20 minuets after my designated appointment time. I understand sugar/waxing takes time. However as a first time customer, I expected some kind of reassurance that I will be serviced shortly after she was done. None of that was provided to me. I probably won’t be back.
Nice place but the texting service that they use instead of calling is terrible. I didnt understand that this location is actually part of a salon complex so I was having trouble finding it. I called the number, then got a text back saying text back if you want to call. Sure, texted back asking for a call. No response... No response for the next text I sent either. I got a reply the next day. Whats the point. I actually had to modify my appointment to something smaller because of it. Everything else is great, but just keep in mind if youre coming to the location for the first time.
Glad I found this new gem so close to home. Thorough and professional as well as clean. I felt relaxed and pampered during my wax. Will definitely be back soon!
This was my first experience to getting a bikini waxing. The staff was professional and made me feel comfortable. She was very informative. I will for sure be coming back
Great experience, great staff. Chaunacy was amazing and friendly. She made me feel comfortable for my first and really took great care of me. Highly recommend, facility is very nice.
I had a wonderful experience!I was a first timer to a Brazilian or bikini wax...& Kaylyn was very informative &made me feel super comfortable. Definitely would recommend!!
I saw Kaylyn and she was great! Great location and thorough services! Scheduling is so easy and they have a monthly plan that saves you $$
Great service!
I came here for my first wax and even though I was nervous, the booking process made it super easy and comfortable to find a good time and aesthetician for my service over text. The customer service was amazing and they were so welcoming! I would reccomend Sugar Me Wax to anyone looking for an amazing experience for their first time! Ill definitely be coming back! 😍
I had a wonderful experience here. The Aesthetician was professional and explained the procedure thoroughly. I will definitely be booking another appointment soon. So happy I found Sugar me wax!
So kind and caring!! Was such a good experience and put the customer first!
I had a great experience from entrance to exit. I will be doing back every four weeks for this experience.
Never disappoints
She was nice, personable. I didnt feel uncomfortable in any way. Would definitely go back.
I’ve been to the Ahwatukee location twice for a bikini wax. Although both girls that I saw were very nice and made me feel extremely comfortable, both times I went they missed multiple spots on me and I have a red patch on me that has not gone away and is peeling, I’m assuming a layer of skin was taken off. I don’t think I’ll continue going to this location.
Chaunacy was wonderful and did a great job. She was super nice and very easy to talk to. She also took the time to explain the complete process.
I was a little nervous for my first Brazilian wax but Chauncey was great! She made the experience a lot less daunting and talked me through the process which really took my mind off the pain. I would highly recommend!
I was nervous at first but the customer service was so great and constantly making sure I was ok I was completely ok after. Great experience. I received a bikini wax.
Had my first ever bikini wax done here and my experience was positive. I will be back to maintain.
Very professional and makes your comfortable during the whole visit!
The location is convenient. The people are quick and polite. The membership, scheduling, actual work performed.... could use improvements.
Kaylen was absolutely Fabulous!!! Made me comfortable from the start. Totally going back!!
First time at this location. Great experience. Definitely coming back. Highly recommend.
Chaunacy was so sweet and really made me feel comfortable for my first wax. Ill definitely be coming back!
I had my first ever bikini wax with Shaughnessy and she was so nice, easy to talk to, she made me comfortable and kept the pain to minimum! Because of this experience I will definitely be back and maybe even brave enough for a Brazilian next time!
Very friendly, made sure I was comfortable the whole time and made my first time an enjoyable one. Would highly recommend!
I love it, Kaylyn was so nice and made it easy. Would recommend
Super friendly and makes you feel comfortable. Great job!
My experience was great, every step was explained to me. I wascomfortable with the experience
Great customer service here. Rescheduled an appointment next month. A little hard to find building because it’s within a salon studio.
My esthetician was AMAZING! It was pain free, quick and very clean.
Had an awesome first experience! If you are on the fence, definitely go for it here!
First Id like to say, it was my first bikini wax. I didnt cry or leave... it was ok! My aesthetician was Chaunacy and she was great and she explained it prior to starting and followed up during the process...it was just as she said. I also appreciate that when the appt was made I got a follow up text advising to check out the First Timers page and the link with info. It was a good experience and I guess Ill have to go back in 4 weeks to really compare how much easier it can be🌞
Cute space and a virtually pain free experience . Chauncey was awesome . Excellent service .
Great first time experience. Very professional & friendly service .
Kaylyn was very professional and a pleasure to work with. I am glad that I could support a local business during these challenging times.
Chaunacy is the best! So friendly, professional and very gentle.
Quick and easy, one of the most painless waxing I’ve had!
Made me feel very at ease during the service.
Did a great painless job on nose hair!
Chaunacy did a wonderful job and was super nice & easy to talk to!
The service quick and friendly.
Chauncey was absolutely amazing! Almost painless!!
Great location, professional and knowledgeable.
One word ! Amazing, professional painless
Kaylyn was great and fun to work with!
Great clean job everytime
Awesome Job