Barnett’s service was incredible and their price was more than reasonable compared to other towing services I spoke with. Ryan showed up and loaded up my RV and towed it from Douglas to Tucson. He was awesome, professional, and made a very bad situation a little bit better. He took very good care of me and my little dog and got us to Tucson safely and expeditiously. I would highly recommend Barnett’s!!
Tim showed up when he said he would.He was polite, professional & confident within his field.He explained how he planned to set up his rigging along with using his protective equipment he had to ensure not to scratch my new & freshly ran into rig.Very Impressed Guys & Tim is a Great Front-Runner for Barnett’s!!Definitely a Five Star Outfit!!Thanks Guys!! Jamey
From phone call, to hook, to drop off, to payment, this company did an amazing job. Their customer service is top notch. Everyone we talked with was knowledgeable, professional, and patient. They are priced well without hidden fees and did exactly what they said they would do. If I or my daughter ever need tow services in the Phoenix area, we will use Barnetts Towing, no competition.
They came promptly and managed our broken trailer with expertise. I sincerely thank you 😊.
They were there when they said they would be, did what they said they would do, not too many places here in Arizona can live up to that, being a maintenance manager and having to rely on outside contractors for the last 11 years, nice to find one of the very few who live up to there word
Driver very knowledgeable and friendly. Would recommend to anyone. Great service.
Great service driver very friendly courteous perfusion knows his job thanks for all
Amazing driver, good conversation, knew his stuff and wasn’t hesitant to lend a helping hand once we got to our destination. Would highly recommend them and will use them next time the need arises. I think my drivers name was mark, super nice guy, kudos to him!
My car broke down near home the night before, Called around 10 places in Phoenix in the morning only 2 picked up, Barnetts was $54 cheaper than the other company and although they were busy that day and told me itd be a few hours (which was no problem) they still showed up about 20 minutes early, called ahead to let me know and the driver Sean was polite, professional quick. Definitely a stress taken off my shoulders.
We could not use the service for personal delays but their customer service was excellent
Driver was fast in getting my truck hooked up and to the shop. Great service
Stranded on the side of the road on Bloody Basin, I pulled over as my brand new vehicle dropped something from underneath and I had to exit the freeway. Michael came to the rescue, fixed my car and sent me and my two daughters on our way. It was 100 degrees in the desert and 2 hours before my tow truck (a different company) could help me. He helped us out of the kindness of his heart and gave us the ability to get safely back on the road. Money can’t buy the character that Michael possesses! Thank you kind sir for giving us faith in human kindness! You have our service from now on!
My truck broke down and Jack Furriers made arrangements to have my truck towed by Barnetts Towing. They showed up within half hour to pick up the keys towed my truck to the shop. No problems whatsoever 👍🏼.
Called right my 18 wheel dump truck. Showed up early and set it up perfectly. Very professional very nice. Would definitely use them again.
Thank you for the quick Service. Highly recommended.if you need a great.company.
Best service ever, Mike helped us out alot
Tim in the big red towing rig is awesome had the pleasure of him helping and explaining things to me and my wife i will always use this towing as long as Tim is there lol thanks Tim
I want Thank the Driver super Cool Guy he was Professional very very Kind 5 Stars Service .it was so hot out Side phoenix he let me wait in he Truck until my Ride arrived .Thank you again .
Hands down This is the best towing company in Phoenix area. My truck broke down at the dock while delivering a reefer load and Barnetts were quick to come and pick the rig up. Driver called me and reported that he was not able to remove the hub from my truck and that will not allow him to tow the truck with trailer. Barnetts sent the second truck to pickup my trailer for the price on one truck. This is the first I have seen from a Towing company. Usually towing companies prey on these situations but this company has high integrity. I will recommend them to any one who is in need. Just call them. Michael and Gary and the Driver helped me on this.Thanks Barnetts
The guy that answered the phone was really nice and sympathetic to our situation. The guy that came and towed us was awesome, very nice, and very professional/skilled.
My trucks fuel pump went out by the Best Buy in Sierra Vista the tow truck driver arrived within 20 minutes of me hanging up on Barnett’s the driver was vary respectful and vary professional he got my truck up on his and hauled it all the way out to my house out by tombstone I highly recommend Barnett’s towing service to anyone stranded.
Never got back to me when I get to pull build very disappointing on the service I waited for someone to call me what size reference plus I had a couple of neighbors were looking I work for Arizona Materials and I was given cards and supposed to be do good work but me and youre not taking care of any kind of customers and dont return to call or messages house waiting for Daniel to call me left several messages and dont return nobodys call so I guess I have to go to somewhere else to get my pool
Jim and Tim are awesome!Very helpful and a great price.Thank you guys so much.M Load Pro Services
Richard my Driver was professional big knowledgeable did a great job I highly recommend Barnetts Towing I would use them again 4 my motorhome Towing.
1st I want to say thank you for the best heavy duty tow truck operator (Tim S 41 ) for towing my fully loaded semi truck out of the highway you want above and beyond to get me out of the I 10 west my truck challenged you alot but you beat it thank you so much again and you should be awarded as the driver of the year 😀And thank you barnetts towing for helping me out keep up the good work 👍
Barnetts Towing provided excellent tow service for my commercial vehicle. Michael was the tow operator who was very professional, knowledgeable, and courteous. I highly recommend Barnetts Towing, they definitely deserve more than a five star rating. Extremely satisfied with their service.
Using Barnetts Towing was an awesome experience for me. I called them not knowing how I was going to get a job done. They figured it all out for me, showed up when they said they would, were delightful to work with, and fair priced. I definitely recommend them! I felt like they were just as committed to my work as I was!
Bill has great patient, extremely knowledgeable couldn’t have gotten a nicer person to help with my towing.
They did a great job getting a trailer unstuck
In joyed the fact of the driver new what he was doing, professionalism thank you!
Jim the tow driver did excellent job. He towed me twice within a year on 2 different trucks lol great guy. I recommend this company. Hate being towed but they did the job .
I am a volunteer driver with Red Cross. The van I drive broke down 60 miles from Tucson Red Cross, after I made a delivery. Mike, with Barnette Towing showed up within a half hour, with a flatbed. He transported the van, and me, back to Tucson. Mike was polite, professional, and friendly. Great experience!
I needed to have my semi truck towed. They were fast, professional and courteous. A pleasure to work with and fair pricing. Hope I dont have to call them again but if the need arises, I wont hesitate. Thanks Mike!
These guys were great! Got to me as soon as they could. Dispatch AND Driver were really friendly and helpful! I highly recommend these guys!
Tim with Barnetts was the man! He was able to hook up my Freightliner twice without causing more damage then what was caused by the accident. He explained each step of the process answering all my annoying questions.He worked at a fast but safe pace for charging by the hour. I would definitely recommend Barnetts for your needs.
Driver did a good job we stayed in contact with each other an let me know when he deliverd our truck to its destination
On time as committed, driver was friendly, fast & efficient. My third time using Barnetts Towing. Thank you!!
Always help us out would reccomend
Frank was my tow truck driver and he’s towed me twice now I would definitely recommend this company to anyone they are great and very professional Frank is definitely an asset to their team
Truck could not tow the bus but driver was very nice and polite. Thank youCould not get the truck into lot. Drivers were fantastic
Drivers name is Tim, he is very professional, he didnt have room in the truck to take us back, which is understandable, he waited with us until our ride arrived.. much respect Tim!! Thank you
Operator was professional&courteous.I woulddefinitely recommend for heavy haul tow.Thank you.
Very great service. The driver was awesome!
Scheduled the move of a standup forklift and they showed up on time and moved it professionally and at the agreed cost.
Weve used Barnetts towing for a few school bus towing jobs and our experience has been exceptional every time. The pricing is transparent and reasonable and the drivers go above and beyond. Bill, the driver on our most recent job, was an incredibly good sport while helping us transfer a school bus to a construction site. He had a great attitude and his towing was very precise.
Awesome service! Highly recommend!
My company used Barnetts so I dont know cost but fast friendly service
Me and my mother were stranded in the middle of no where and Michael pulled over to make sure we were okay and helped us fix our car. A true angel and I am so thankful for him!!
Requested a specific two truck, they said they would send it out. Wrong tow truck showed up after waiting over a hour
I wish I could Give 10 Stars! These Guys are the Best in the Business in Phoenix! Ive Been Towed Twice! They are Fast Friendly and Very Personable! Both Joe and Michael are Just two of the Best in the Company by my opinion both times have been a pleasant experience both Go beyond what they have to do to make sure you are taken care of! Barnetts is the First I will call every time!
It was great came and took it to volvo for us
Great service. The guys are great5 star pros.
By far the best heavy equipment tow in Arizona my first call any time one of our crews are on the side of the road. Barnetts fast response time is un comparable to any other ... they are true professionals and really have there equipment dialed in ... this company has excedded all expectations and earned my business ... well done..
Kept one of our trucks from falling over
Driver was very friendly very professional very quick good at his job
I have used Barnetts a total of 3 times so far. I have had nothing but great experiences with them. Fair on the rates, the drivers were courteous and professional. If I need towing in Arizona, Im calling them!
Great, friendly and professional service with good conversation.
Just had a minor emergency and Michael with Barnett’s Towing showed up right away and really helped us out of a jam. Very professional and really knows his stuff. Would recommend Barnett’s Towing to anyone. Thanks Michael!
They showed up just in front of me and loaded the dump truck in about 45 minutes and both of the drivers were friendly and knew what they were doing l will be using them again if needed
As usual... excellent care when towing, reliable and friendly...
Frank was my driver and he had the perfect attitude on helping me. More people need to be like him! Thank you Frank!
They are very professional and 👍 👍 good
The driver Frank was amazing hardworking to get me towed back to Tempe, very nice and you can tell he loves his Job !!! Thanks Frank God bless ya
Fair rates, and fast reliable service.
Awesome driver. Tim was great courtious professional. Company customer service was awesome. On time. Truck was beyond clean. Couldnt ask for more from this company.
Easy, professional service.
Fantastic experience. Moved a forklift for me today. Great communication, driver was very professional.
Grate group of people that will help you in any way that they can
Always amazing and professional service!
Great work pleasant workers Jim was very helpful Gary as well and Tim and his helper were great recommend them for sure 👍🏼👍🏼👍🏼👍🏼👍🏼
This place is an absolute scam. They charge you $150 per hour with a 2 hour minimum. If it takes less than 2 hours they also track on a return to yard fee. The only fees they inform you of is the hourly rate. My tow was a sprinter van for 7 miles and it cost $475.00. Never ever use this company.P.s. the driver was really nice.... Knowing he was screwing me.
Very professional! I highly recommend them.
Mike in Phoenix showed up quickly, worked quickly and carefully, and was very professional.
Ed was a very nice driver . Arrived earlier than eta and got the job done in a timely manner great job thanks
Knowledgeable, didnt bs me and saved me tons of money. I would recommend Barnetts towing to any trucker. Great job
Awesome driver. Got me off the road quick and safe. Many blessings to you all.
Great company did a perfect job Even though they didnt have the keys or me there at either place thanks a lot guys I appreciate it I will let everybody know five stars in my book💪😎👍
This past Friday evening, I was heading out to meet some friends for dinner. I was driving down Ellsworth and suddenly my car jerked and some hazard lights showed up on the dash. I pulled over into the next side street to take a look. Sure enough, I had blown a tire. Not a flat...but my tire was literally GONE!!! So I pulled out the crow bar and jack and started to put on the spare. While I was just getting started on the jack, a Barnetts tow truck drove by, turned around and pulled up behind me. Raul came out to see if he could help. Immediately and without hesitation, he took over. He was so helpful and had my spare tire on in no time. Im sure it was 10x faster than I wouldve had it completed!!! When I offered to pay him for going out of his way to help me, he refused and said its all about being nice to one other! Such a kind gesture! Barnetts, you definitely have a great employee!! By Rauls simple act of kindness, I will definitely remember your company if I ever find myself in need again. Raul, I cant thank you enough for your actions. Heres to good karma coming your way!!!!
Very satisfied with the service personal is very friendly and excellent service very satisfied!! Thank you Michael and Jim!!
Hell of a towing company!
Good friendly driver, very professional 👌
Barnetts was fast friendly and very professional, I would recommend them to my friends and family.
Came promptly
Great, experienced, competent driver.
Quick easy and hassle-free as it should be. Very professional across the board
Called me ahead explained 35.min out and was on time when arrived. Explained the process and was polite and knowledgeable.
Dan was a super nice guy very friendly made the the job look super easy witch it wasn’t at all he only had a inch to play well it’s probably bin like that his hole life lmfao very professional and very intelligent it was a pleasure to work with dan while he did all the work♿️ Thanks a lot Dan I will be using Barnett’s Towing for now on and I’ll suggest them to everybody and everyone. I have cards In my car and my wife’s..
My company has used Barnetts Towing for years and they have always been timely, professional, and reasonably priced. I have always found their drivers to be clean and courteous which is important when our tow company is an extension of my business. I give Barnetts the highest recommendation.Dan Deary, Owner All Pro Fleet Painting
Driver was fantastic very polite as well as very professional
Thank you for your great service!
Will hook you up right great people to work with
Response time was rapid as hell! Two thumbs up 👍👍
Jim was an awesome guy. Very knowledgeable and friendly. An assette to Barnetts towing
Excellent service would definitely recommend
Broke down in Ahwatukee on a 114 degree day. Barnetts was on site in a little over an hour, hooked up with in 20 mins and had my truck at the shop in far west Glendale all within 2 hours. Chad from Barrnetts was very thorough & professional, if Im ever in that situation again Ill definitely be calling them again.
Wish I did not need them, they do do good work. Used them twice now.