Front desk very nice friendly but ? I make appointment for cleaning then they sent me back home and say we don’t have time. Then first bill come.then second bill come . Oh this people I did not get any service only X-Ray checkup no cleaning. They charge me for cleaning. How dear u guys to charge someone even did not get the service? Hello I was reading only 5 stars that’s what make me go too this please but I was wrong. Don’t go there I’m not recommending this place to family and friends. Be aware of charging u even service you not get.it’s very weird.I will complain at BBB also.
The staff at Desert Dentistry have always been the best! I have been going to them for all my teeth issues forever and have never been disappointed. Diane, the dental hygienist, and Dr. Jensen are the greatest and always take the time to go over my treatment and listen to my concerns. All in all a great place for service!
My daughter recommended Desert Dentistry, so I decided to go there for a teeth cleaning. This place is a diamond in the rough! The office is clean and welcoming. Staff gave me a friendly greeting as soon as I walked in the door, and I was seen quickly. One of the staff took me on a short tour of the office before escorting me to my room where she presented me with a Welcome New Patient gift!! The Dental Hygienest, X-ray person, and Dentist were all friendly and informative....AND GENTLE! I had to have one of my fillings modified and the Dentist did the work quickly and gently. I felt confident in his care. I highly recommend Desert Dentistry and have made them my permanent dentist.
My father who is receiving treatment for a new set of dentures was so pleased with Dr. Jensen’s manner and excited about Desert Dentistry’s reasonable prices for Veterans. The office staff and Dental Hygienist also complement the efficiency and professionalism of this office. I highly recommend Desert Dentistry🙌🏻
After 20 years with one dentist I needed to find a new dentist. Setup my first visit very simple thing, once there they started the process. One after another the staff members took care of me. With quick efficiency had my forms filled out, x-rays taken and meet my new dentist. The environment is nice and professional, they have equipment that my prior dentist didnt have, much newer imaging equipment that leaves little to doubt the next step of my treatment. Everyone is very pleasant and helpful I am looking forward to my next visit.
I absolutely love this dentist! I especially love that they have Saturday appointments so I dont have to take time off work to get my teeth cleaned. Staff is welcoming & professional. No pushy sales pitches for special services like Ive experienced with other offices.
So its been forever since Ive been to the dentist. The entire staff made me feel comfortable and welcomed.Im GLAD I decided to come here instead of Risas Dental!!! 👏💯🙌Desert Dentistry was HANDS DOWN amazing, professional, kind, understanding, and very excellent work environment. Everything was clean, and taken care of 💜💯😍Dr. JENSEN you did an awesome job. Im looking forward to our next appointment!!! I feel happy and confident, towards the future of my teeth health.I highly recommend this place.
I have been so happy to have Desert Dentistry as my families dentist office. We had recently moved from the east side & I was in search for a new friendly & positively professional dentist office. I found Desert Dentistry driving one day & stopped in, I was so impressed as soon as I walked in & spoke with the staff. They were all very friendly & helpful & once my family had all been seen for their appointments, we were all impressed & hooked. We are so happy to have found just the office we were looking for. When youre able to be treated professionally & friendly @ the same time, you know the location is a keeper! Thank you Desert Dentistry for being family friendly! :)
Very enjoyable experience here at desert dentistry! Jaime, Mariam, and Dianne as well as the rest of the staff are so friendly and great at what they do! Ive been here several times and am always impressed with how welcomed I feel!My wife and I both recommend this crew for anyone new to the area, or anyone ready to get a better more positive experience with their dental health!Two thumbs up!! Thanks Desert Dentistry @ Midtown!
The staff is incredibly nice. I’m always greeted with a smile and friendly faces. I’ve never had an issue and i’ve been going to desert dentistry for about 3 years now. I most definitely recommend Desert Dentistry to any of you reading this.
Great front and back office staff! They clearly communicate process, home care instructions, give accurate quotes and are all so friendly! Dr. Jensen is kind and has a great bedside manner! They understand dental phobia!
My family and I have been going to Desert Dentistry since 1992. I love the atmosphere in the office. You can really feel the good vibe everyone has. The front office team is very friendly and knowledgeable when it comes to your insurance plan. When you are checking out they already have the recommendations and a payment plan ready for you to review. That shows they really do care and want to help you get the best dental care possible!Diane the Dental Hygienist is wonderful and makes the dental cleaning as smooth as possible.Going to the dentist can be very scary, I really do admire and appreciate the fact that the dentists and assistants explain every step they are about to make and why. They take their time and I never feel rushed even when its past their office hours.I would never trade this office for any other no matter difference in cost, location or incentives :)...You ALL are very appreciated by my family and specially me!Vanessa Garcia
I went in as an emergency walk-in with no insurance, I was taken back right away, they took x-rays and had the doctor in my room reviewing and advising me of his recommendations. Extraction was the best choice, and the doctor made sure I was completely aware of everything and what all the steps would be. He was very friendly, kind and professional. I am a self admitted wuss when it comes to the dentist and the doctor and entire staff did a phenomenal job of making me feel safe and comfortable. The procedure was quick and actually painless. I would absolutely recommend their services to anyone and plan on returning for any future needs.
Great place, Ive been going here for years and Ive never had any bad experiences. Staff is great, dentist is great. Highly recommend.
I have been to a lot of dental offices in my 32 years, including other Desert Dentistry locations in the valley.....and I can say this this is THE best office I have EVER visited. The treatment coordinators are friendly, accommodating and professional, and the dental staff are very knowledgeable, gentle and effective. It seems weird to say, but I actually enjoy visiting this dental office. I HIGHLY recommend this dental office!
I love the people here. They are so nice, caring, and really get to know their patients. I recommend everyone to then. They go above and beyond for everyone, no matter who you are!!!!!
Really good experience.. staff was super friendly.. Ive been to other places where the staff isnt friendly and soon as I walked in at desert dentistry everyone was friendly and all my questions were answered and my visit was super fast.. would def come. Back and Ill be sure to let everyone know to come here.!!!
I had a great experience at my visit yesterday and they even called me to follow up and check on how I was feeling! Thanks to everyone I’m feeling a lot better
I needed a new dentist for an emergency. The staff and dentist were awesome. Made me feel welcome and explained everything in detail. Took care of my problem without having to come back for a second appointment. I will definitely be back for my cleanings and future work!
Today was my first appointment and it went extremely well. There was a private parking lot which was easy to pull into. It allowed for quick access to the building. Once I walked in the staff was friendly and the place was clean. The inside of the build looks very well taken care of.For the actual work being done, it went fantastic. They got me in quick and diagnosed the problem. They seem extremely knowledgeable but only time will tell on that front. I am likely to make this my main dentist while i reside in phoenix.I would highly recommend this to anyone who is thinking about going here especially GCU students.
I love this place! Im a new patient and new to Arizona. The staff here is awesome! Everyone is so friendly and engaging. All of my questions were answered thoroughly and honestly. I was apprehensive about a tooth extraction and left feeling confident that thisplace would take care of me. My deep teeth cleaning well done amd pain-free. The office itself is clean and inviting with lots of reading material and toys for the kids. I truly enjoyed my previous visits(2) and Ill definitely be returning. I even got a chocolate chip cookie at check out! How awesome is that!
The staff goes above and beyond to ensure you are comfortable throughout your visit. I would recommend this place to anyone and everyone!
I Highly Recommend This Dentistry To Anyone Looking For A Great, Friendly & Professional Dentistry. From The Moment You Walk In You Feel Comfortable & Tended To. Everything Is Explained To You & In My Experience, I Didnt Feel Rushed Or Like I Was Just The Next Patient On The List. Dr. Haley Took His Time And Explained Everything To Me & It Made Me Feel So Much Better. Thank You To The Entire Staff For Such An Awesome Dental Experience.
Love the staff! Kind, courteous, knowledgeable and professional! They are willing to work out payment options if needed. Im extremely satisfied with their work. I highly recommend them!
I had fear of going to the dentist because of previous experience. Desert dentistry has made me feel comfortable Going back to the dentist. The staff is very friendly and knowledgeable. Would definitely recommend.
Great team at this Dentist office they always take of me right away even when Im not scheduled they find an opening to help when i need it. I would encourage people to come here. The prices are great not over priced.
Love it here. I have been coming for years and never had I ever had a problem. They are straight forward. When I had to get my wisdom teeth removed they penciled me in for the next day. Everything about them is amazing.
Absolutely amazing!! I would highly recommend to anybody. Great, caring, and friendly staff. Extremely clean office. Definitely satisfied with the service I receive every time. Every single one of my family members who have been there agree with me.
Great front desk, super friendly! Always clean environment. Doctors and assistants are all amazing. Its an in & out visit, and wait time is quick. Definitely recommend because they all do a great job.
As you become familiar with getting to know all staff members, your visits will be more & more relaxing and comfortable..They are kind compassionate understanding patient and at the end you are offered free homemade chocolate chip cookies. Thank you Desert Dentistry..keep up the good works...
I have been going to this dentist for years every 6 months. The doctors are top of the line the staff is amazing and very customer oriented. The office has been renovated very nice and new equipment. They are very flexible with appointments and are always on time I never have to wait pass my scheduled appointment Im always in and out. I recommend for adults and children if youre looking for a new dentist.
Wonderful staff, got me in same day and got my extraction done during my lunch even though im from out of town and a new patient you guys are awesome thank you so much. Would recommend to anyone in need
I have been there several times and Ive never had a bad experience. I have mild anxiety and Ive never had any problems with it. They are very comforting. Definitely would recommend them.
I love Desert Dentistry! I have been coming to this location for 5+ years. The staff is amazing and makes sure you get the best care! I also love the payment plans they offer.
Great experience. Havent been to dentist in a while and they were very welcoming and nice. The doctors and staff were great. I had a root canal done and didnt feel a thing. I definitely recommend this office.
The front desk staff is very kind and attentive. The teeth cleaning and examination was very thorough yet gentle. I would highly recommend this dental office to anyone. It was the best dental experience my wife and I have had.
Always stellar service with big smiles! They are knowledgeable, courteous and prompt (I never have to wait), plus their pricing is reasonable. I would highly recommend this office to everyone. Diane, my hygienist is amazing and really knows what shes doing. 5 stars!
If you have kids, this is the dentist office to see. I had a crown installed and experienced no pain in the process. Special thanks to Diane S. She cleaned my teeth like an artist. Best dentist trip ever.
Great customer service!! From the time you walk in to when you leave everyone is extremely nice and helpful. My family love coming here. There is no other place we would rather go. I would highly recommend this office.
Been coming here with my wife for the last three years. They treat their patients like family. All of the ladies who are dental techs and office staff make every trip feel like your visiting a group of friends. The dental hygienist Diane is top notch, and one of the best dental professionals Ive ever met. Add in talented caring dentists and this is easily one of the best dental practices in the valley.
Definitely a great place to go but whenever I get cleanings they do not go easy on my teeth or gums😬
Amazing staff, so glad I found them. I Always get anxiety towards dental work for obvious reasons(not everyone’s favorite type of appointment). But, every single person at this office was so empathetic. Dr. Mitchell was great!!! He checked on me through the entire process and still got the work done in record time. I’m not going to say That i am excited to go back, but I’m NOT absolutely dreading my follow up with him! Keep up the good work !!!
I had a very good experience, I would highly recommend. The staff was very friendly and informative and the Dr. was awesome, made me feel comfortable about going to the dentist. ☺
Ive been a patient here for almost 3 years. I was in need of partial dentures. Desert Dentistry was recommended to me by a dental appliance manufacturer. I have received only the best services and appliances from day one and can not recommend Desert Dentistry more highly. Thank you to all of you!
This place is awesome. I would highly recommend it. The place is clean and the staff are great. They work with you to make everything affordable.
I loved my first visit. Im terrified of the dentist from past experiences. The front desk staff is so nice and welcoming, then you get back and meet diane shes amazing! I told her my fears and she was so caring and took care of me. Everyone knows the insurance aspect as well so the broke up my upcoming visits so my insurance has no issues paying their portions. I will definitely keep coming back and recommend them to anyone who needs a dentist.
Desert Dentistry at Midtown is amazing. Dr. Tobon is awesome to say the least. All the staff are friendly and knowledgeable. Will not go anywhere else but here for all my dental work!
I would recommend this dentist office to everyone. I are very friendly and you can tell everyone cares about you. I hate the dentist but after this experience I will be coming here all the time and I am going to share this dentist office with everyone. Thanks I really appreciate this great experience.... Your all so awesome...
Very friendly office staff that are always smiling and welcoming. Ive never had to wait more than 5 min for my appointment. Dr. Tobin does a very good job of explaining things and making patients feel comfortable. Highly reccomend this location!
The staff is very kind and welcoming. Brenda helped calm me down as I was very nervous to have my dental work done! Thank you to everybody. I highly recommend for everyone to go, Very Clean Atmosphere!
Quick, easy, and painless wisdom teeth removal with practically no recover time necessary. Only thing I would recommend is doing the instructions for care before the surgery so that its easier to ask questions.
I highly recomend this dentist! They never have you waiting. As soon as you arrive you are quickly called back. I have always been happy with the work they have done for my whole family!
This place is great! The staff are all very friendly and informative. They really do make sure you feel comfortable and make it a stress-free experience. I highly recommend this place.
This place is awesome. They took care of us and more. I would recommend Desert Dental to anyone. Go see them. Dr Ben was amazing.
This place is absolutely amazing! The staff is so knowledgable and friendly, they always make me feel at home. The doctors are amazing and very professional. I highly recommend this place to anyone.
Hands down best dental office I have ever been to.From the moment you walk in your greeted by the receptionist with such a great attitude.I have been there a few times now and I have never had to wait more than 5 minutes to be called back.Dr. Jeff schmelter and his dental assistant Brenda V. were so attentive and caring!5+ stars to the whole staff but especially Dr.J & Brenda V.
I really liked the service and kindness I received from every single employee at Desert Dentistry. I would definitely recommend it to all of my friends and family. They did an excellent job. 10 out of 10!Great job.
I went in for a wisdom tooth extraction (only had one wisdom tooth) and it literally took 5 minutes from the time Dr. Jennsen started taking it out till he got it out. He was so quick and numbing shot wasnt too bad either! He talked me through the whole thing and sheet I didnt have much pain at all! Over all love this place! Ever time I call in I am greeted by welcome staff. I will continue to come here!
Very friendly and helpful staff. They are great all around from first call to the check out process. Would recommend and definitely continue going
Dr Jensen, did amazing work on my tired old mouth,I embarrassed because I havent been to a dentist in 20+ years, they made me feel comfortable,and happy that I started coming again....And Miriam is absolutely wonderful.... Highly recommend,!!!!!!
Went in on Veterans Day for Courtesy dental work. After the x-ray, was informed my lower right molar was infected, & needed to be pulled. Its been 6hrs. now, since i had the procedure, other than taking a few Naproxen, simply as a precaution, there is little to no pain, & no swelling. I would recommend Desert Dentistry/N. Phoenix, to any one looking for honest, 1st. class service.
Super friendly staff and calm atmosphere. After coming here for over 7 years I dont think Id feel comfortable going anywhere else. Love it here!
This place is great! excellent service and facilities. very clean and inviting. as a veteran, I received a free teeth cleaning on veterans day for the second year in a row! highly recommend!
I had a root canal and crown done by Brenda V and Dr J Schmelter they are the best at what they do. The staff was very attentive and professional I would definitely recommend to friends and family. Thank you guys!
Glad that I have different insurance now and was able to come back to Desert Dentistry. If it wasnt for them not accepting our old insurance we would have never left. The people that work there have watched all of my children grow up...😁
This office has such a friendly staff and great service. The office is beautiful and have high quality service standards. I highly recommened you schedule all your dental needs with them.
My name is Robert Im a US army veteran . I want You to know The Doctors and Staff at Desert Dentistry Midtown 27Th Ave do excellent work. Doctors and staff do a outstanding job for military veterans on veterans day!!
The best place to go! Theyre huge on pain control. They stop doing what ever it is if you make the tiniest squeak if discomfort and make sure youre okay.The staff through out the facility are super nice and the place is super clean.
Excellent staff and the dentist was very thorough. Would recommend this to anyone who needs dental care. First time experience today and definitely coming back
Best dentist Ive ever had. I feel at home and the people are very nice & optimistic. They always work with me & take care of me. Id recommend them to anyone.
Really really nice Dentists and employees. Made me and my Son feel so comfortable.
Dr. Haley and the staff at the 27th Avenue office are a professional, caring and highly qualified team. We moved to Phoenix two years ago and had to find a dentist that my wife would be comfortable with. She has a low threshold for pain, and has had terrible past experiences with dentists. Dr. Haley has taken great care of her and has earned her undying trust!
Awesome dentist. You can talk to the doctor like a friend ariana was very polite and informative as well. I really loved this place made me feel comfortable coming in today.
First time patient and my experience was great. I felt like I was special as soon as I walked in. Everyone was extremely friendly too. Highly recommended!
I have been coming here for awhile and the staff are always so friendly. They are very accommodating with everyrhing. My children love them too. I am grateful to have them as my family dentist
Awesome office they made me feel like they really cared. Great staff I definitely recommend them and will be going back.
My family has been coming to this office for many, many years! We love the staff, they have great customer service and make coming to the dentist a little less painful. Diane does a great job with cleanings and is a great asset to the practice!
The team is awesome! Always friendly, very professional and on schedule. The best service Ive received from a dentist office!
I was treated very well. The offices are welcoming and the staff are knowledgeable
My husband goes here and he loves it. They removed his wisdom teeth and Desert Dentistry made everything quick and easy. I definitely recomend it to everybody.
I am very pleased with the treatment I received @ Desert Dentistry. I was in a lot of pain b4 I went there. I was treated with respect and, always informed b4 any work was done, as far as the cost!
The Dr and Brenda V. Were very kind, patient and compassionate. They did a great job of getting rid of my pain And reassuring me while I rambled on like a bumbling idiot. Thank you. Will definitely be back.
Always great and they always work with me due to my crazy work schedule.
Awesome patient care, modern facilities and equipment, and amazing customer service.My family and I have been going to.this location for 14 years. They take great care and attention to their patients.
For the past year Ive had great service. The staff is extremely friendly and welcoming. I recommend this dentist to anyone.
Very personable staff, hometown feel. Highly recommend AND they give you a welcome gift for new patients. They dont try to upsell you which is refreshing. Thanks!
Very friendly and welcoming staff and environment i will be coming here for years to come very affordable and helpful also im so glad i chose this place thanks again for making me feel comfortable 😊
I love this place. My kids n I have been coming here for years. Friendly and helpful staff, never an issue and the Dr is fabulous with young children.
I was in need to find a crown for my root canal and I found Desert Dentristry Midtown! Theyre awesome and so nice. They did a great job with everything!
Great staff and great dentists! Wish I would of found this office sooner!
Great place! Staff is awesome and helpful.
I’ve been going to Desert Dentistry for almost 20 yrs and have never had any complaints. Even though there’s many other dental offices by our home, my family and I Love the staff at Desert Dentistry- Midtown!
Great experience everytime I come here. The team in this location is super nice and friendly! I would definitely recommend Desert Dentistry, everyone is really friendly and awesome.
Awesome!!! Staff is super friendly and helpful. They answered all my questions. They always try to work with my schedule. I definitely recommend.
I will definitely recommend friends and family to come here if and when needed. Great care all around.
Omg I love how my treatment was given, no pain. Wonderful and caring staff. This will be my family and I permanent dentist.
Had cleaning then all four wisdom teeth pulled, they were very professional and no discomfort at all.
The Staff here are very nice and they are able to get you in and out quickly. It’s also nice that they have a private parking lot.
I hate thw dentist and avoid it all costs. This was the first time Id been in 12 years. The staff are amazing!!!! They made me feel so comfortable. They talked about the needs of my dental health and were so personable at thw same town. Dr. Haley is so nice and so sweet and has a great sense of humor!!! Highly recommend this office!!!!!
I have been going to Desert Dentistry for years and wouldnt think of going anywhere else. Diane and the rest of the staff are amazing and do a very thorough job.