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Computer Troubleshooters of North Phoenix
38514 N 12th Ave, Phoenix, AZ 85086, United States
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Computer Troubleshooters of North Phoenix

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He
Review №1

My experiences with Computer Troubleshooters of North Phoenix have been nothing short of extraordinary! The entire staff is so qualified and capable! Whether you are a small operation or a big business - these are the folks who can not only fix problems, but also walk you through how to handle computer difficulties. Everyone is wonderful. We have been working lately with JAKE. He is kind, patient, a good teacher, and totally committed to getting my to do list completed for the computers.

Gu
Review №2

We love working with them, we are utilizing them for an extended period of time. We have had experience with most of the engineers on staff and feel all provide great insight. The projects that they have completed go from small to very large complex projects that require multiple resources and in-depth project management. we would highly recommend Computer Troubleshooters for managed IT services as well as any IT related project work.

63
Review №3

This business is a high quality IT Services organization that has an excellent team that excels at complex network solutions.

Vi
Review №4

Avery is amazing! Lots of knowledge and great customer service! A pleasure to work with!

Mr
Review №5

Had a software problem. It was keeping me from making money. I called, they fixed it and everyone is happy. These guys are great. Best value out there.

Ju
Review №6

Computer Troubleshooters are wonderful! Theyve always been able to solve any computer issues Ive had. Justin helped me today and was knowledgeable, helpful and professional. Thank you! Judy Dunn

An
Review №7

I had 2 very important deadlines today for my business which had to be done by 5pm today. I was very worried that I would not make my deadline, due to problems with my scanner/printer connection to my computer. Jake is usually my IT guy but he had other appts. but he was able to get Justin another IT person to help me. Justin came through for me and my business. Not only did he fix and got everything up and running but turned my stressful day into a great ending. Thank you so much Computer Troubleshooters of North Phoenix for stepping up last minute and helping me out. Great job Jake and Justin. Would highly recommend.

Pa
Review №8

Nate is always so great to work with. Thanks!

Ca
Review №9

My company has been using Computer Troubleshooters for years.A great group thats friendly and know what theyre doing. I love it when I can just call and one of their technicians can just jump onto my computer remotely and fix my problem - so fast and easy! Thank you ALL for what you do for us!!

Ti
Review №10

They are always willing to solve my IT problems. Many times right on the phone when I call them. I am very satisfied with the service and will continue my relationship with them for a long time.

El
Review №11

I have worked with Chris & Sandy and their team on both a personal and professional level for several years and they always respond quickly with great courtesy and skill. YOU GUYS ARE THE BEST!!

Bo
Review №12

Jake always does a great job. He explains the problem and answers all my questions.

Ji
Review №13

We are a small HVAC business and have been using Computer Trouble Shooters for 6 or 7 years now. They are always on time, knowledgeable, fair priced and easy to deal with. I would highly recommend them.

Ma
Review №14

We have been suffering tremendously with our current IT company consistently letting us down - unable to help, show up, or fix what we need done. Computer Troubleshooters is the exact opposite! The interactions have been professional, friendly, timely, and we have had fast and lasting resolutions to our problems. We cant express our relief and gratitude enough! We highly recommend working with Computer Troubleshooters - great people who do solid, honest work with integrity. A rare find these days. Thanks CTSNP!

Fl
Review №15

CTSNP came through for us!We had a video call coming up in 2 weeks to close a LARGE contract. But, we had no functioning camera on our conference computer. Not only were our recently ordered cameras on back order for 8 weeks, but the in-stock camera didnt show up in time.CTSNP came out to our office and LOANED us a camera. They set everything up quietly, quickly, trained us and tested everything. Bam, done in 15 minutes!Our entire executive team, including our attorney, was on this video call.CTSNP saved us. They continually save us. When not saving us theyre educating us and preparing us for our IT future within our budget.Thank you, truly, thank you.

Mi
Review №16

Best Hotline costumer service I have received in a long time. They remote into your computer immediately and solve the issue. Top Notch!

Co
Review №17

For someone like me who often needs help it does not get any better,they always get the job done and always do it perfectly.Thank You Computer Troubleshooters of North Phoenix.

Ja
Review №18

Been utilizing their services for years. The entire staff was knowledgeable, professional very helpful. Their response times to emails and phone calls is extremely quick. They handle everything from a glitchy smartphone to entire networks. Highly recommend for any of your computer needs large or small.

Ri
Review №19

Unusual issue, but he worked the angles and got it fixed! Way to go, Jake!

Ch
Review №20

ABSOLUTELY THE BEST: I came in to my office on Monday to a blue screen on my computer, I couldnt get anything to work and started to panic as it is the end of the year and I have tons of work to complete. I called a friend of mine to see if he could help out with a referral because he always seems to have one, he referred me to Chris at Computer Troubleshooters.. I couldnt be happier, Chris dispatched Avery (field tec) to come to my office to see if he could help, he realized my computer needed more than a simple field visit and took my computer in to their shop to fix it. I was a little apprehensive and nervous letting complete strangers take my computer with all of my company information away from me but within a few hours they called me with the prognosis. Ultimately when my computer did some update it caused everything to crash, they were able to save my data and transfer everything to a new updated larger hard drive and cloned everything so as if nothing ever happened. What a huge relief... These guys are absolute pros and saved me thousands of dollars in lost work and weeks of stress. I cant say enough.. Also when they returned my computer and handed me the bill I just about fell out of my chair, not because it was outrageous, quite the opposite, it was so affordable I felt like I was taking advantage of them... Way To Go! Im so happy.. Merry Christmas guys and Thank you again!!!

Ho
Review №21

Had Computer Troubleshooters out to install and configure a Wi-Fi router and add a second monitor. Tech showed up 40 minutes late and had left the required hardware at the office. Hooked up the router and made sure it worked. Discounted the call because he failed to keep the appointed time, then left. After he left we noticed that the Wi-Fi printer was no longer working and a few other minor problems. One hour late for the appointment. His idea of Wi-Fi connection was to run wires to the both the computer and printer. This time I was told to get the left behind hardware from the previous appointment myself; which I did and installed myself. I was charged the full rate for this appointment. A phone call and an email have not yet been returned, Our iPhones continue to drop calls and iPads continue to have internet connectivity issues with a maximum of 2 bars. Configuration was never done. Think twice.

Information
2 Photos
21 Comments
4.9 Rating
  • Address:38514 N 12th Ave, Phoenix, AZ 85086, United States
  • Site:http://ctsnp.com/
  • Phone:+1 623-703-0211
Categories
  • Computer repair service
  • Computer consultant
  • Computer service
  • Computer support and services
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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