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Computer Ace Inc.
12802 N 21st Dr, Phoenix, AZ 85029, United States
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Computer Ace Inc.

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Ka
Review №1

Howard was amazing. Got my laptop up and running faster than before. I work remotely these days and I needed this done . The hard drive is much faster. I highly recommend this computer tech (doctor). Howard did this in one business day. Great job!

Ch
Review №2

Let me start by saying I know nothing about computers. Ive never owned one, but I came to Howard and he guided me through ordering parts for my own gaming PC. Once all the parts arrived he explained what everything is and what it does so that I could understand. If you know squat about computers I would highly recommend Howard. 10/10

Ho
Review №3

I am pleased with my service from Howard and Computer Ace. He responded quickly to my texts and calls and was able to come to my house the very next day to help with my computer issues. He was professional and friendly, and took the time to explain information to me and to answer all of my questions. I will definitely use this service again and will recommend Computer Ace to anyone that asks!

Bo
Review №4

It’s not often that I usually contribute a review publicly but as a result of a recent experience with Howard owner of Computer Ace, I believe that it warrants my input.Our Dell PC All in One that we have had for 8 years, running Windows 7 comited suicide with the hard drive crashing without much warning. I had called other computer geek companies to attempt to secure an online diagnostic of the issue. My results were quite varied in describing the situation. I made an appointment with Geek Squad within Best Buy and In discussion with the tech with my computer in tow, I was just not comfortable with their various option remedies as if this was the first time they had ever encountered my computers issues. I left and researched other computer tech companies and came across Computer Ace and Howard. I contacted Howard immediately and since I was in the area of his home/office, I was convinced that based upon his skilled knowledge and professionalism on both the phone and in person I had found my guy. Howard’s pricing in comparison was the best around as well as his empathetic demeanor in regards to our issue. In less than 24 hours, I had my diagnosis. The hard drive had died and Howard successfully recovered all contents and placed them on a new hard drive all formatted and partitioned exactly perfect for installation in a new Dell PC All in One. Since then he has cordially answered all my questions when I’ve called. So when someone asks about computer issues, I’m proud to say that, I’ve got a guy! Howard is the best in price, knowledge and exceptional customer service hands down!

ri
Review №5

Great service! Came out the same day and resolved my virus problem. Also gave me a helpful tutorial on how to better use my system. And much more reasonable in price than the Geek Squad! Im sure Ill be using their service again.

Ch
Review №6

Never going anywhere else. He makes you feel at home and is super nice and actually cares about the work he does. He helped me fix my computer and sent me home with a perfectly running machine.

La
Review №7

I thought for sure I had lost everything when my computer crashed. My pictures meant the world to me. Thanks to Howard my PC is up and running. Better than new. He is easy to reach, easy to talk to and made time to explain things to me. His prices are very reasonable. I highly recommend him.

ja
Review №8

I am very pleased with the service I received from Howard. He was very professional, personable and knowledgeable. Would definitely recommend this company. Will use again if any other computer issues arise.

Mo
Review №9

Computer Ace is the best choice I could have made. Howard is professional, very knowledgeable, and just a nice guy. The service is very affordable, and you dont even need to leave home! Great company, I highly recommend Computer Ace.

De
Review №10

Well, were do I start....I had a computer network internet issue. I contacted another company and they came out and fixed my issue. Well, not rally. I would say that they ripped me off. I got NO customer support. Then after paying them in full, they would not service me. Now...for the good news, I contacted Computer Ace, spoke with Howard, he came out and within 30 minutes, fixed my computer issue. Now all I can say is if you have a computer issue that you cannot fix, do NOT call any body else. Do yourself a favor and contact Howard. He is nice, friendly and gets the job done right the 1st time.He is one to count on. PS: I do NOT do reviews, this is my 1st review Ive done in my 54 years of life. So...take my word!

No
Review №11

Howard has been helping me with my computer needs and problems for 7+ years. He is very knowledgeable, personable and very patient. He just helped me order a new computer system and assembled it for me. It was virtually hassle free. Loved it. It is just great to have someone that you can trust and offers several options according to your financial situation.I highly recommend Howard for your computer needs!!

Ma
Review №12

Computer Ace has helped me over the years with my desktop and laptop. I travel a lot and Howard has always been able to help me remotely and locally with any issues I have had. He is very honest, knowledgeable, and provides a high level of service that you dont see in the big stores.

Ja
Review №13

I have used the services of Computer Ace Inc. several times and every time it has been a wonderful experience.Howard is extremely knowledgeable, easy to work with and fair.I would recommend his services to everybody, I give him a 10+Jamie

Ma
Review №14

My experience with Computer Ace was over the top. Not only did Howard respond to my call quickly but he also came to my home the very next day. Thats amazing service. He fixed my computer, offered to clean up the computer so it runs better and explained questions I had in an easy to understand and thorough way. I will call him every time I have a computer question or need service. I highly recommend Computer Ace.

An
Review №15

Howard De Alvarado with Computer ACE came to our house to hook up a copier and add some special things to our computer. Would love to inform you he did a super job and to my surprise it cost very little. Will definitely use again!

Mi
Review №16

Howard does amazing work. He helped me design, build, and set up my own computer. Plus he helped me pick the right components so I could save a lot of money.

Mi
Review №17

Great service, very knowledgeable and a good listener.. Charge me way less for the time served as he had to go and find the parts. Thanks for a job well done.

Ro
Review №18

Howard was very quick to respond...which was appreciated. The work was very good and done in a friendly manner. Thanks again

Ke
Review №19

Howard is very helpful and knowledgeable! I have worked with him and his company for about 4 years and have always been very happy with the service.

Ja
Review №20

Howard did an amazing job repairing and cleaning up my computer! He is a computer genius and was able to use remote access (exactly at the scheduled time), and spent several hours removing potential virus attacks, unnecessary links, etc., and has made my on-line navigation a pleasure again! I highly recommend him for all your computer and cell phone needs. He wont stop until the job is done to HIS satisfaction!!Thanks again, Howard! Youre the best repair agent on the market!

Em
Review №21

We called Computer Ace for our business because all six of our computers were running slow and bogged down. Howard was very professional and prompt in scheduling the appointment. He came to our location multiple times and built a network server for us. Our computers are in tip top shape and running great! Howard also is willing to trouble shoot over the phone various issues and is very helpful and professional. Overall I highly recommend Computer Ace!

Sh
Review №22

Howard was great! He was punctual, professional & very knowledgeable. We highly recommend him & will continue to use him for our computer service needs.

Ho
Review №23

Howard has solved several computer problems for me, and he has always been friendly, patient and professional. He makes sure I understand what caused the problem so that I can avoid it in the future. His rates are also very reasonable. I will definitely be calling Howard the next time I have an issue with my computer, and I would recommend him to anyone who is looking for help with their computer troubles.

Ti
Review №24

Howard with Computer Ace is a someone you can trust with fixing all your computer needs. He is very professional, reliable and knows a great deal about removing viruses and junk from your computer. Highly recommended!!! A+++++++

Da
Review №25

Howard has been taking care of my computer system for about 8 years. Hes always been there for me when I had a problem. I would highly recommend Howard!

Tr
Review №26

Howard with Computer Ace, really helped us setting up our new computer. We are very thankful for his business!Travis Pierce Phoenix

Ro
Review №27

Howard is my go to for any problems with my computer.Hes so available.

Al
Review №28

Howard arrived promptly on the scheduled time. He was very friendly and offered advice beyond just fixing my problem. He finished the job well within the time frame that he quoted. He showed me where the causes to my problem occurred and verbally made me aware of his 30 day guarantee policy.

Sa
Review №29

Howard is awesome. He quickly fixed my very confusing multiple problems. I had used another local service and was very unsatisfied. Howard is knowledgeable professional and I would recommend him .

Ro
Review №30

HOward was very polite and professional. He explained everything as we went along and asked question to determine my needs Computer and printer work great now.

Ka
Review №31

Howard was absolutely wonderful & quite a bargain. He came the day that I contacted him & corrected all of the problems with my computer that have been such a pain. I am a senior citizen but have an internet business, & he was very patient & explained everything as he went. I would call him again in a heartbeat!

Do
Review №32

Met Howard about a year ago and he gave me his card . I held on to it till just the other day when i had trouble on my computer . Gave him a call and he was right out .He checked it out and had to take it to the shop.He had it one day ! Brought it back and it works great, like new ! he made me a back up stick to keep if i needed it later,a job well done. Thanks Howard !! Jim and Dolores

Je
Review №33

Howard was an enormous help to me. I am not very computer savvy and he was able to speak in terms I could understand both when he was doing various scans and when providing instructions. He of course, could speak at a highly sophisticated level as well. He got viruses off 2 of my computers and helped me with my iPad. I would highly recommend Howard to anyone with computer issues or if you need instruction. He will meet you at your level and knows a lot about computers. I will continue to use his services from out of state. He is trustworthy and his prices are fair.

Ch
Review №34

I had problems with my tablet and I contacted Computer Ace and Howard fixed my tablet very quickly and he was very affordable. I will definitely use him again in the future.

Re
Review №35

Howard is very knowledgeable and great to work with. His fees are very reasonable!

Ju
Review №36

Howard was very professional and FAST and I highly recommendhis services.

Ja
Review №37

Got my computer tuned up by Computer Ace and it runs awesome now!!! Reasonably priced and fast service.

Ji
Review №38

My wife and I had a laptop with a virus that we took to best buy to get repaired. A short time later the virus resurfaced and we took it back to have them fix it again. To our dismay a week later the laptop quit working again. Frustrated with the service, we gave up on the laptop and purchased an I pad. A year or so later my wife and I were looking for some baby pictures of our son when we realized they were on the laptop. Not wanting to make the same mistake again we decided to take the laptop to Howard. He was able to recover all of our family pictures and videos as well as get the lap top back to working order. He put all of our pictures and videos on a thumb drive and took the time to show us how to back up all of our files on google. Howard was very professional, courteous, knowledgable, and timely. We would recommend taking any of your computer needs to Computer Ace Inc.Sincerely,Jesse McKlveen

Bo
Review №39

We have used Computer Ace Inc. for quite a few years and have always liked our experience with them. We can always depend upon Howard to he there for us, whether he needs to come to our home or just a quick question by email.

De
Review №40

Thank you Howard!!! Reliable, courteous, knowledgeable! Saved me, my computer and my files!

Re
Review №41

Have used Computer Ace Inc for over 5 years and he is talented, professional and able to explain computers to a senior.and I highly recommend him. Rebecca, Chandler, Az

An
Review №42

In response to owners reply to my review below. We have contacted Computer Ace about the outages caused by system failures after theyve touched our network, which seriously impacted our business operations. Computer Ace came back the second time and not only they didnt give us a definitive answer on as to what the solution is, and what is causing this problem, they charged us for the re-work, but didnt fix anything.A month ago we hired Computer Ace to review our network infrastructure and upgrade our virtual machines to Windows 10. Computer Ace charged us 14 hours worth of labor (at $85 an hour), but an array of problems ( lost internet connectivity, slow connections, server crash, etc.) have appeared for me and our office staff when Computer Ace started the work. Ultimately, one of the VM hosts became unresponsive and stopped working. We made the decision not to use Computer Ace services and instead, we hired a professional computing company to redo the work and fix all these issues.

Ca
Review №43

Wonderful Guy, and totally a genius!

Ca
Review №44

Great fast reliable service and knowledge! Will for sure use them for all of our computer needs!

Li
Review №45

Fast, efficient and fixed the problem!

El
Review №46

Howard was great

Information
9 Photos
46 Comments
4.9 Rating
  • Address:12802 N 21st Dr, Phoenix, AZ 85029, United States
  • Site:http://gocomputerace.com/
  • Phone:+1 623-680-6827
Categories
  • Computer repair service
  • Computer consultant
  • Computer service
  • Computer support and services
  • Data recovery service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Highlights
  • Veteran-led:Yes
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