First run through the $7 car wash - car was dirtier than it started. Finally found someone to complain to and they reran it. Then it was moderately clean. The free vacuums were good if you found one that worked. The free mat cleaner did nothing - not even a brush off of dirt. The good thing was that they have damp towels available so I could finish the car wash & clean the dirt streaks off the windows. Overall I worked as hard as if Id washed car on my driveway & broke out my rainbow vacuum cleaner. But it did force me to finish the job once it was started. Lol
Few locations to choose from. Intro deal is great but jumps to around $25/mo- still a good deal if you’re utilizing the membership. No scratches or issues taking the truck through (2” lift with bigger tires Honda Ridgeline) but still wary on taking the new car through so I hand wash that beauty.
The manager Zach was incredibly helpful and nice and he gave professional and high quality customer service! I will be returning and bring a lot of business here! I know a lot of people! His manager skills are on fire no joke! This company should be extremely proud of this hard working man! Thank you again Zach I will be returning with my other cars!
Some your workers are sneaky and dishonest about your special discount for “this month” . He never Said this was a monthly subscription at 25 a month. You have been charging me for the last 3 months without my permission. I have not one been back to your location for a car wash, nor do I even own the vehicle I had that day.... I hear this happens a lot with your company. I would like a full Refund for the last 3 months. In my account ASAP.
They offer a very nice wash, towels are always stocked. As a fast pass member, the option for tire shine goes away really fast on the screen.
BUYER BEWARE!! I was really happy when they offered me a great deal for a month. What they failed to tell me was that I would be automatically charged at a Higher Rate the next month...AND.. I am unable to contact anyone! Their phone number is BOGUS. Dont even try calling it. And the charge on my bank doesnt even have a contact number attached to it.UPDATE: I was able to contact someone. They apologized and gave me a full refund for the Higher Rate month + reassured me I wouldnt be charged any more. Ive changed my rating from a 1 to a 2. They wouldve got many more if they had apologized and then followed that with an offer for a special deal!
Wow, outstanding cleaning! I tried the ceramic car wash. I havent seen my car shine like that for awhile. Im impressed.
Nightmare from hell carwash,,took car there and some lady put truck in park in front of line damaged like 3 vehicle from smashing into each other and they didnt even care!! Acted like it was no big deal 1500 damage to my bumper horrible service!!! And she drove off!! No one got her plates nothing!! And they didnt offer to do anything!!
This place is great. The car wash does a great job cleaning the outside.They offer towels and a wet wipe to clean the inside. Definitely a good place to wash your vehicle.
I drive for a ride share and Im all over the whole area in one day everyday and I always go to this car wash after Im done everyday it is by far the best in great service great managers best car wash Ive been to my whole life my two favorites Northern and 19th Ave. and 40th Street and Baseline keep up the good work guys awesome place!! And maybe think about a way to steam clean your motor before you go through the wash that would definitely put you above all other car washes!! 😜💪😎👍
I’ve been trying to cancel my unlimited plan for months. Through email, via phone, & via my account (in which here it says error each time). I don’t go there anymore & my account is still being charged! I haven’t received any responses from ANYONE!!! This is really frustrating & I will NOT purchase another membership here!
My car was clean as a pin. I was too happy. Thank you Super Star Car Wash Express!
I always go to this car wash, usually have no problems, like free towels.But this time they gave me a coupon for a car wash, I tried to scan it. But those scanners dont work, I was standing there like stupid, and tried to scan it. No employees there to help me, and people were waiting behind me. what the point of your coupon if I cant use it?
Quick service and bonus they hand out towels to touch up and detail, free vacuum and mat cleaning service too!!!!
I’m this is the closets car wash to me so I go here a lot as I have a membership. Every time I go here I get great service, this location is always clean & stocked with towels. Colt is really awesome he’s helped me a few times, and he is super nice, informative, and always willing to help whenever I need something or have any questions. Thank you to everyone at this location for your help and upbeat spirits it keeps me coming back here ☺️
Always a pleasure visiting this establishment! Friendly staff, speedy service and they always have clean towels! I noticed that since the new manager Adrien started that the facility seems to have improved in appearance and he seems very attentive to the customers experience. Would highly recommend this wash now.
Great place to get your car washed. Love the fact that they provide towels for wiping down your car. Customer service is excellent and staff is friendly. Would definitely recommend people to go here over other car washes.
Victor, the store manager was great. Super helpful and the wash is great, even for my lifted truck. I got a monthly pass and it’s super quick every time.
Not crowded, clean towels to wipe interior available, all vacuums working properly, floor matt cleaner is awesome!
I signed up for unlimited washes.. have been there 3 times and each time the license plate reader cant read my plate correctly. Also, my car doesnt get dried completely. One of the nicer things is they supply towels by the vacuums so I finish drying my vehicle myself, although, I shouldnt have to.
I have the fast pass but whats the point if the fast pass lane is always blocked by a non functung gate. And they should make fast pass only lane. We pay monthly for convince as well.
I went last month and they offered me a deal and charge me for the month, I asked if it was a one time fee and the person said yes’ I checked my credit card statement today and I see a fee of twice of the amount … that they automatically pulled out with out my permission and I’m still trying to get in contact with them and no luck… PLEASE BE AWARE…
I have a monthly membership, but everytime I wash my car it rains. But I go there because they have these little blue towels to dry your car with and they are always a bit wet and cold so I tend to use ALOT of them. Overall I give 4 stars.
This car wash seems to get my car The Cleanest...obviously it has to do with whatever chemicals they use but I think its the Best.
How do I get a free car wash? Low in cash but love this Carwash
I have been a customer for over 4 years. My Car was scratched and it was never taken care of. Bad service.I would really appreciate if you would take care of the problem. I still have a hand written letter from one of the managers say your business will take care the problem. When I called to make an appointment for the buffing (scratch removal) at the other location, there responds is they would not be able to honor that letter? When I asked why. The person on the phone said we are very busy and hung up the phone. That is no way to treat your loyal more then 4 years unlimited wash monthly cousterms.
Super Star Car Wash is convenient and fully equipped with everything you need to keep your clean. Staff is amazing and Adrian is definitely a Super Star!
Yeah I kind of like the place they let you do what you want and well do armor all for extra money. 👍👍
Love the damp towels you can use for free in the vacuum area!
Adrian the manager is always attentive to the safety of the place. Since he took over the place I feel very comfortable to wash my cars here, there is nothing I asked that he does not have the answer and the solution. I highly recommend this place. You will feel the same once you try it.
Great service especially with the towels, so easy to work with, great new concept in car washes wish others would do that too.
No its a decent place to wash your own truck
Every one is super cool already looking out for any needs that you may have management and Adrian is always above and beyond with he’s positive attitude and great service.
Kept changing with out my permission then pretended to give me a refund it said pending for weeks then they took it back thinking I wouldnt notice... watch your account
Pretty good. Got the unlimited trial and ran car through twice. Their system reads the plates now instead of that sticker on car.
I cannot say enough about Superstar car wash. The machine always does a good job of washing my car, the vacuums always work, and the facilities are clean. I appreciate their commitment to sanitation during these uncertain times, as I saw many employees cleaning and wiping common areas down. I was greeted by Steven he was very friendly and professional answering my questions about the monthly membership, which is worth it if you’re a frequent customer like me. Thank you Superstar and Steven for a super experience!
Once I visit here. They have amazing staff. staff is very kind and responsive here.
This is the place where I always take my car to wash it cuz working for a lift I need to have a clean car and disinfected and ready for customers to enjoy rinding in a clean car
Horrible customer experience, damaged my car and denied it, also they didnt dry the car right, I had water all over the vehicle and when I told the manager Johnny as he said his name was, he told me this is what it is and I know how my equipment work.Never comming back and dont recommend this place if you like your car...
This morning at the car wash that is managed by Ruben, I had accidentally locked my keys in the car. Also my purse with my wallet and phone inside. Once I realized what happened, I panicked and sought out help. Ruben said he can help, and stopped what he was doing and calmed me down. He tried for 30 minutes to get the car unlocked. He asked what options I had, and even offered to pay for an Uber ride for me to get my (so called) spare key. He was so kind and thoughtful and even incorporated some friends who were also washing their cars. One of his friends offered to drive me home. A total stranger stopped cleaning her car and drove me home about 2-3 miles. How extremely generous and kind. When I returned with the spare key, it wouldnt unlock the car. Ruben gathered tools and also had other customers/friends and employee Jesus come to help. Another hour trying, Ruben got the door unlocked! 6 kind strangers turned a scarey and stressful situation into a beautiful human moment. This year, 2020 is tough for anyone, and today proved to me that there are amazing and beautiful people who are kind and thoughtful! I will be a customer for life at Ruben s car wash.
Great service every single time. Extremely happy how clean my car comes out every single time. Love how employees are always so friendly. Steven is always so helpful. Also, good job keeping up with safety guidelines.
Was sent thete by Super Star Car wash on north 7th St. When the chain drive broke as my truck was being washed. Was told they would be called so that I could get the same wssh gor free! Arrived there promptly to NO ATTENDANT to get my wash for free and ended up paying an additional $6.00 to get my truck rinsed off from the other wash. Once my truck was washed, I pulled into a stall to complete the detail of my vehicle. ABSOLUTELY NO CLEAN TOWELS there during the entire time I was there which was about and hour!! Saw attendant picki g up dirty towels, but every stall was EMPTY of clean towels!! Ive NEVER ever had this issue at another Super Star Car Wash
Colt was gratuitous, knowledgable & helpful. Effective wash & great personnel
Great location. Its definitely improved in the last month since I come here every week. The staff is real nice. Love the towels they always have to offer.
Love this car wash all 3 of my vehicles have monthly passes.
My car windshield came out more dirty then when it went in...
Went back after getting new Perelli tires on my Lexus, used my points for a free $13 wash!
Love this place. Clean fast
I love going to this car wash because the staff members are kind and helpful. The facility is clean. They have a variety of prices and they even offer a membership if you love to wash your car very often.
You wash your car in 2 minute and dry in two seconds
I felt very welcome here and my car is squeaky clean. Steven was there to answer any questions I had as a girl 🤣 dont judge, most places make me feel a certain type of way but not this place. The eye candy was everything
Really clean. Vacuums worked great. Love the blue towels, really helps clean up the inside of the car. Only thing they need is an outside sink to clean rubber floor mats. Other than that A++
Free Birthday Wash....
Got a free coupon for their $20 ceramic wash, and of course it doesn’t work and nobody is here to assist where you pay. There were a few people in line with the same problem. Had to either pay for a car wash, or get people to back up out of the line.
Sergio, the manager was amazing as usual. I somehow locked my keys in my SUV after my car wash. He insured I was ok, did everything he could to help. In the end I was able to unlock my door and proceed with my day. Sergio thank you from the bottom of my heart. Keep shining sweetheart!!!
The staff at this location is always so friendly one of the managers Steve greets me by name whenever he’s around and asks how I’m doing. Feels welcoming and the service is awesome!
Great customer service from Sergio R the manager from Thunderbird 👌🏼👍Help me here at northern.
My favorite place to cool down my car
Needed a quick wash during my lunch break.
I enjoy going to this car wash.
Love it especially the wipes they give you to clean the inside
I know that the car wash stay full of peoples
Car was to dirty.. it had some dust from a trails but was to dirty for the car wash? They said I can wash it at another car wash then bring it back and wash it there lol just go to a different car wash.
Had trouble with machine accepting my cash tho it finally did after several tries. Then the vacuum machine didnt work properly. But the wash was good except along the bottom of both sides of the car
Did the $8 wash and was really good. Had a lot of smashed buggies from California. Vacuums are free and work well. Towels to dry off the rest of the car. Got a little dashboard wipe too. Definitely coming back :D
My car was actually clean usually I go to these places and theres still dirt on my truck thanks guys
5 star service...Special thanks to the hard working and efficient employees getting things done ...Yall are tremendous...THANK YOU😀😀😀😀😀
Most Awsome Carwash! The crew is very cool and helpful, place is nice n clean AND they got cool deals for you and your car!!!
Most of the times I go, the fast wash is always closed
We love coming here. We’ve been coming here for several years now since we moved to the area and won’t take our cars anywhere else. Today was a very good experience as two employees were very helpful with an issue I had. They ran my car through a second time and it knocked off the bird poop I was hoping would come clean. Not only that, but they are very friendly and always smiling. I recommend this car wash to anyone reading this.
Friendly, respectful staff who remain professional as Ive been there often. Very happy with results of car wash I was sold a membership and now my car is always fresh and clean.
I absolutely love coming to this car wash. The staff is always friendly and courteous. I love the blue towels after the wash, it lets me wipe my car down. they are also taking precautions during this pandemic by using gloves and facemasks, thanks for making us feel safe.
First time at this location and the drying towels smelled really bad I was not happy with that at all
Great employees and super friendly:)
They have towels I can use to wipe my car ..employees are really friendly and helpful
Really like it would have given 5 stars but the vaccums need more suction
Great customer service! The place was clean and pricing is very affordable. I will be returning. :)
Steve has turned this place around! Looks great, everything works as it should and its a great easy experience! I have a membership and go at least once a week now!
ThAnk you Jordan for the great service like always been coming here for years
I go to wash my truck at this location every week sometimes twice a week and I always seem to get the same employees working. They are is very considerate and very professional especially Armando he is very professional and always has a smile on his face. I just want to give him a very good compliment and let his company know that they have a very good employee on their team. Keep up the good work guys. Armando keep on smiling. See you guys in a couple of days!
I drive a crew cab long bed 🛻, it takes a bit to drive in
Absolutely love the customer service!!!My dog had the biggest accident in the backseat and Steven ran up and saw my worry.Helped me with everything that he could even got on his knees and helped me clean my furbabies butt!Will definitely become a regular to this car wash...from the bottom of my heart thank you Steven!
Great place to wash your car. I like that they have towels and an air hose for you to use on your car. Wish we could get spray scent for the interior. Maybe later. 😉
Got everything I need to clean anywhere and anything for my car! Got the unlimited car wash monthly package and Im just hooked to clean my car in every opportunity I can get.
Fast,cheap gets the car clean. The moist towels are a big plus too
It took too long to get thru the gate
Got injured by this place cause theres so much water here I slipped and feel off my bike.
The service was great. There was no problem entering the carwash, the air fresheners smell good. They give the best customer service!
So nice and friendly! They took their time to clean my car. Freddy took his time to make sure everything was clean and good to go!!!
Fast and friendly staff
I lost. My keys they went into the trash and helped me find them. It was not a cool day either. Great service highly recommend. Ruben gave great customer service
Got my girls car washed for cheap! With free vacuum and car towels! Cant get any better than that!
Very clean and good service