I recently switched over to Sam Winters- State Farm Insurance Agency and I must say, they know how to take care of their customers. Not only is State Farm providing great coverage at a very good cost, the agents there are amazing. Specifically want to shout out Katrina Bannon! She is wonderful. The QUALITY of her service is A1 and makes me feel like im being taken care of. Shes extremely responsive and quick in regards to getting whatever you need. Appreciate you Katrina!!!!
Ive been working with Sam Winter for years for all of my insurance needs. Their prices are competitive, quality of coverage is great, and their office responds so quickly to any new requests and inquiries. They go above and beyond my expectations as an insurance provider by doing the leg work when dealing with changes across my policies. I highly recommend this insurance agent.
State Farm saved me hundreds of dollars compared to my American Family policies even though my coverages increased.Even better is this State Farm offices outstanding service! The phone is answered almost immediately, usually by Katrina. She is friendly, knowledgeable and actively listens to clients questions.Sam the owner is knowledgeable and it is obvious he has a well run office as estimates and policies are emailed promptly.Highly recommend.
My State Farm agent Melissa is the best! She always calls with any updates and communicates all insurance information with me. She is very friendly and helpful with any questions or issues that arise. I’m so grateful to have her as my agent.
I had the pleasure to work with Sam winter office in the last few years living in Phoenix.-The highest cutting edge of customer service you can ask for.- Unmatched integrity.- Quick response- And they do take their time to explain and answer all your questions.I would definitely highly recommend his office for anyone who is looking for peace of mind and a safety net.Unfortunately I have to move out of Arizona.But if Im ever coming back I know who to call first.Thank you Sam and team!
We have been with Sam for years and have always been impressed with the staff. Melissa provides outstanding service. She is very responsive and always follows through as promised.
Working with Melissa was such a pleasure. She is delightful and worked so hard to ensure that we we’re completely taken care of and satisfied. If you’re in the market for auto insurance call Melissa at State Farm!
Have been a customer of Sam and Melissa for several years now, leveraging their services for our cars and home. They are super responsive, professional and take the time to go over plans and options. Highly recommended
Sam went out of his way to set me up with excellent insurance at a great price. I am very happy I switched and that I have a great agent right here in Tukee! Thanks Sam!!!
Sam has been out agent for almost 30 years. He has always been attentive to our needs, quick to responds and answered out questions helping us maintain appropriate coverage.
Friendly and knowledgeable office staff makes it very easy to get help or questions answered on a variety of issues!
When we first moved to AZ, we first signed with another State Farm agent. Sadly, she and her staffers were more focused on their manicures than working with new clients (us! who have ALL of our insurance with State Farm!) We switched to Sam Winters office and love the staff! If youre in the Ahwatukee, Phoenix area, I highly recommend them! Weve been with this office for 10+ years.
I use to be with State Farms ( Phoenix ) for about 10 years ago I had to leave them when I was not able to get a good quote for adding my 2 sons cars on my policy. So I switch to Geico which I was paying $469.00 for three cars and not even able to get rental insurance. ( HUM) So I met Melissa who is a very good agent with State Farms, ( Sam Winter ) and she was able to give me an excellent quote even with Rental insurance. She was able to save me $157.00. I am so happy that I met Melissa who works for State Farms (Sam Winter )who got me a good deal and awesome customer services. So if you want to save money then you should go see Melissa and see if she can save you some money like she did for me. Thanks Melissa.
I moved to AZ and I was doing online quotes from multiple insurance agencies and I had a budget I couldnt go above and everyone was quoting me above my budget. Melissa quoted me almost half of my budget for my auto insurance. She is amazing. I also added my house and she saved me hundreds of dollars. I was shocked at how much money I was giving away to these other agencies. Melissa responds very quickly and she knows her information. If I have a question she has an immediate answer.
A solid, professional group. Moved back to AZ, and they handled all our conversion from other state SF office smoothly. Three cars, plus umbrella, plus homeowners. When we purchased new home in AZ, they also worked with new mortgage holder. One small problem during the new home purchase, but it was corrected immediately. Melissa is always available, with quick response.
I have been with Sam Winters office for a few years now. The service has been great. My go to girl ( Melissa ) has always been prompt with helping me with all aspects of my insurance needs. I have no complaints.
Sam and his team have provided exemplary service to me and my family. We have used them for Home, Life, and Auto insurance and couldnt be happier. They are always willing to step up and provide any assistance necessary and know who we are when we call so we dont have to deal with the annoying sales pitch that you get from some other insurance people. They happily support our needs today and will surely get any future business from us as our needs grow.
Our interactions with Sam and his office have all been positive in every way possible. From answering car coverage issues while in foreign countries to helping us with a distressful flood situation, they have been there for us. We do appreciate the genuine concern and assistance from him and his staff.
An insurance agent that actually cares - Sam Winter. Awesome people, awesome service, and awesome price. Pretty much means theyre AWESOME
State Farm has been wonderful to us! Especially Melissa. She is such a caring representative that helped us meet our financal needs. Wouldnt have it any other way!
Have been with this agency for many years and love their cheerful, always very business like advice. They are most helpful anytime I call or stop by.
My parents purchased homeowners and auto insurance from Sam Winter in the early 90s when they moved to Phoenix from San Diego when I was 5 years old. I have since insured a couple of properties, numerous vehicles, and a business with State Farm through Sams agency. My parents and I have always been pleased.State Farm provides excellent insurance coverage, but it is also a large company with many layers. In the last month or so, I have been unfortunate to have several frustrating experiences. Sam and his staff have been invaulable in their assistance.I found myself stranded on the side of the freeway with an inoperable vehicle. I called the State Farm roadside assistance number, and for whatever reason, they did not have a record for the truck I was driving. My other vehicles were listed on their computer, but not the one that was broken down. My insurance card explicitly stated that I had roadside coverage, and I found myself feeling frustrated, and had resigned myself to paying out of pocket for my tow. I called Sams office, and Gena verified my towing coverage, and had a check out to me the following day to cover the costs of the tow.The week before, I had closed on a new home, and just two days after moving in, my new home was broken into, vandalized, and burglarized. An inspector came out from State Farm and reviewed the damages, and when the adjuster called me to go over the settlement, I was not understanding the details of the settlement amount and was feeling frustrated. I expressed this, and to the adjusters credit, he contacted Sam, who called me shortly after. Sam was able to act as my advocate and help my family to be truly restored back to where we were before the loss, which is the point of insurance.I have always found Sam and his staff to be professional and helpful in every way. I will happily pay premiums to State Farm for as long as Sam is one of their agents. I enjoy the daily assurance of reliable and excellent coverage from a reputable company like State Farm, and when I need to make changes, or experience difficulties, I have Sam and his team to help me navigate through the sometimes confusing world of insurance.
Gina Is AWSOME!!!!!!!! That women will bend over backwards for you!!! Sam on the other hand is a cocky ass! Gina will not stop until you are satisfied, Winters had the audacity to tell me when I had a claim, well the insurance companies have lost a lot with investments lately so you will just have to pay for it yourself. Really?!?!?!Gina needs to be the Agent and Sam, well needs to be spinning a car wash sign on the corner.
Being new to Arizona, Sam and Melissa have been extremely helpful in assisting us with the transition, and recommending appropriate changes to our former policies. Thank you again!
Mellisa with State Farm is the best when it comes to helping me to find the best rate that fits my needs State Farm is there
Used him for years and always had great experiences
Always helpful and prompt!