I’ve been with this agency for many years snd always receive excellent customer service. Most recently my interaction was with Knoshney. She was amazing and got everything set up immediately and saves me over $300/month. Super happy with my agency.
Very responsive and proactive.
This place is not just an office, it’s a home and you can instantly feel it when you walk in the door. They really take pride in not just selling insurance but building relationships as well.I never understood how coverages worked until the owner took her time to explain things to be sure I felt confident in what I was purchasing. She worked hard at finding the right rate and coverages that fit me and my family’s needs.Will definitely recommend to anyone!
I have had nothing but timely and positive experiences with everyone in this office. Renee has gone above and beyond to meet my needs in a timely manner while still providing hospitality. Overall great customer service, very knowledgeable and friendly.
Very poor customer service. They seemed like my business didn’t matter. Slow to respond and honestly not helpful at all. I used this agency before and was happy not sure what happened in just 6 months time but dealing with Sabrina and Renee has been a nightmare.
I have been with this agency since the 70s and all my experiences have been absolutely positive. These are absolutely the best folks in my opinion to have any insurance dealings.
Great service! Great atmosphere! Perfect experience. Ill never do business anywhere else. 10/10 would do again.
You guys are amazing! Thanks for all you do!
I am a State farm customer and this is the closest location near me. I could not have been more lucky than to find this location. The group of ladies that work here are amazing at handling claims, and are easy to get along with. Whenever I come in we always have some laughs. I highly recommend visiting this location before any others.
She is a great agent,always there to answer your questions, and meets with her customers once a year to review your coverage and make changes if needed. She really cares been with her going on 4 years her office team is great too.
This place is very friendly and clean. This place make you feel like you are at home and I recommend it for everyone that needs help with their insurance.
Non responsive and I felt like a number.
Knoshney was great. Took care of my insurance needs. Thanks.
I got quoted for my car with knoshney. Really cheap premiums and great customer service and staff!
Super sweet staff I’ll be back again soon
I currently have 2 Vehicles and life insurance.The customer service is perfect. They treat me like family.
Even though you see television commercials and hear radio commercials for every insurance company that exists, you never know what to expect. After being a driver for 30 years, I have dealt with my share of insurance companies. I can say without a doubt the most refreshing was Lavonna Johnson with Mattie Taylor State Farm in Phoenix.I was greeted by the owner, who was pleasant and inviting. I was then introduced to Lovanna, who would handle my account. She was detailed, professional, pleasant and on point. An absolute gem!Sure, commercials are easy to produce. Whats not so easy to produce is professionalism and genuine friendliness. These folks have it down and I would recommend them completely!
Sabrina helped with a vehicle loan and made the process super easy.
The agent is really delightful and the staff is nice.
Staff is really nice, and located in a great area
Great customer service.
The best agency in Phoenix!!!