Responsive. I was able to switch my auto and renters policy to AZ. Very friendly and personal to work with! I got everything taken care of in a timely matter.
I just switched my auto, life, and renters policies from out of state to AZ. After moving my wife and kids from the east coast for a job change, we were desperately trying to find a place to rent in this crazy market. After lots of disappointing searching and stress we found a place but needed proof of renters insurance quick since another person was coming to put a down payment on the apartment in 3 hours! After a short call with Alex Noyes she took care of everything! She was kind, lighthearted, fast, and very helpful! She contacted my old agent and worked out all the details, got me new rates and policies in literally 2 hours, truly A++ service! You have made a lasting impression, Im here to stay. Just signed our new lease and we can move out of this hotel. Thank you!
I have been impressed with Brian Stevens State Farm agency. Anytime I have had a question they have responded promptly and have patiently answered all of my questions. They really make sure you know that they appreciate your business and treat you like family. I would highly recommend Brian Stevens State Farm. Hunter Dewey was particularly helpful as he stayed on the phone and answered my questions step by step.
Ive been with Brian Stevens for several years. As far as insurance companies go, I feel very comfortable with Brian and his team handling my insurance needs. Ive had a single claim, and it was quickly and easily resolved. The rates are competitive which is impressive considering the fact that State Farm is such a large insurer. Ive bundled my auto and home insurance with his team and am very happy.
We have worked with this agency for over 10 years, and have received nothing but professional, quick, and efficient service. Bonnie will go above and beyond to make sure customers are adequately covered, and will always do what is in the best interest of her clients. I want to also thank Hunter for always being quick in responding, while also providing excellent service.
I worked with Hunter to get car insurance. Great customer service! He was very nice, answered all my questions and even answered some I didnt have, took his time, and got back to me quickly with all the information. Plus low prices which is a big plus for us. Thank you Hunter.
Brian was able to save me money on mine Auto and Renters insurance with also having great quotes for motorcycles, for my future purchase, as well! Wasnt too pushy and only contacted me if he could be my prior insurance company. Great guy to work with.
Tyler was so amazing and helpful to me! It’s obvious he is not only knowledgeable, but he is also very passionate about his job. He really took the time to break everything down and explain it to me. I feel confident in my trust in him. I will go to him for all my insurance needs! Amazing job Tyler. You really went above and beyond! I cannot thank you enough!
Very personable agency, and very helpful. Just got my auto, and property insurance set up with them over the phone, and it was a very easy but thorough process. I feel that Ill be in great hands!
I just wanted to leave a review to thank Tyler for all his help! He goes above and beyond to call me back when he says he will, to following up with my coverage, to answering all my questions. I recommend everyone to call and ask for Tyler. Thank you again!
I have had State Farm as my insurance for years, but the service from one of your employees named Brady Newman has really made me to believe this company really takes care of your clients. I recently was in a car accident and this process I thought was going to be really tough to deal with. I was wrong, Brady has provided me with the most helpful, friendly, and constructive help I could have received. I am so grateful to have your agency as my insurance company.
Ive been insured with Brians office for over 15 years and with State Farm for over 22 years now. My husband and I love the great service that Brians office and this company has provided us over the decades. State Farms claims service has always been there when weve needed them.We also love our low rates! When it came time to buy a car for my 18 year old stepson, I thought there was no way we could afford to insure him with State Farm since theyre such a top rated company. We checked with other companies and were shocked at the cost. To make myself feel better, I called Brians office to get a quote fully expecting it to cost more than these other companies. I was completely blown away that they were half the cost of other (even substandard) companies. Tyler was awesome to work with in getting us the quotes and adding him and the car to our policies. I should have never doubted that State Farm would always take care of us, even when we have teenagers to insure. I wont be too afraid to call in another couple years when our youngest learns to drive. Thank you Brian, Tyler and State Farm!
We received the best rate for home and auto insurance from Brian. Very knowledgeable and responsive.
My experience with Hunter D. has been amazing. As a first time client I was extremely satisfied with Hunters responsiveness and enthusiasm to help get me the best deal! It was very much appreciated.
Hunter was excellent, He pointed out how under insured I was for being a homeowner and put together a insurance package to properly protect My family and I. On top of that we were saving money as well. I am grateful for that and would reccomend anyone that is looking for an Insurance agency that cares for its Customers to give them a call right away.
Im always taken care of and trust Tyler with any questions I may have. I like to thank everyone at Brian Stevens office as well for always being so nice!
Hunter was so great! He helped me find an amazing car insurance quote, and saved me so much money, I switched over to state farm that day! Very polite and helpful on the phone. I would definitely recommend this insurance agency to friends and family.
Very friendly group every time I come in! Tyler is always very helpful and gets my coverage taken care of quickly.
My Husband and I just joined state farm, Hunter made the process very easy. He helped us modify our plan that was affordable and made sure we had the coverages we needed. They were professional and responded within a timely manner.
Bonnie is a rock star. I needed help w a claim that was taking extra time to process and she got it handled for me. Shes amazing. THANK YOU!
State Farm is the best! I could cry happy tears with how amazing they have treated me.Look no further if you want to be taken care of and treated amazing.
I took service for Car Insurance. location is near by my place so i decided to walk in person for the better quote than online. And it helped me a lot and saved $$. kudos to Alex Noyes. She know her work and understands client needs. Clean office, sanitizers every where and mask available at front desk in case you forgot yours. I recommend 100%.
My experience with Brian Stevens agency has been stellar. Hunter is an excellent customer service individual, is always very professional and upbeat. Great Job, Hunter!
Nothing but good things to say about this office. So clean and friendly and everyone there wants to help each client. You can tell they care about each client. If your looking for insurance or just have some questions ask for Tyler, he is so knowledgeable and patient. He took the time to explain and answer all of my questions. Thank you!
Tyler Johnson was very helpful during our first phone call. He secured the best rates for my family and provided awesome service. Thank you State Farm!
I was moved from one agents office to this office and i am BY FAR so much happier with the service and level of professionalism I receive every time I call. Tyler usually answers the phone and he seems so knowledgeable and he genuinely cares about the products and each client.I definitely recommend this office for all insurance needs.
Hunter did a great job. He was through with all the details of the policy and explained well. All my questions were answered completely. I felt like I was treated with honesty rather than just a business deal.
Though I moved out of the country, settlement on my refund amount was processed with at most careStrongly recommend this auto/home insurance to anybody who expect good customer service and response in addition to the reasonable quote they provide 😊
This is by far the best agency we have ever worked with. Very friendly staff!
Got a fantastic deal on my home and vehicle bundle from Alex. She was very patient and helped find me loads of savings! Thank you for the best service.
I cannot express enough how awesome Brian and his team is. We’ve been with State Farm for many years but were having a subpar experience with our previous agents. We have several layers of coverage and were running into uncertainty as our lives/lifestyle changed. We’re so relived to have found Brian and his team. He took the time to review our policies, come to our home to review our needs and helped us get back on track with the appropriate coverage. We find ourselves often reaching out to Brian for other insurance needs as well as getting advice on decisions impacting our estate. He is a wealth of knowledge, so helpful and takes his time in ensuring we are moving in the right direction. We highly recommend Brian and his team. They are all equally great and easy to work with! Thank you Brian for making sure we can move through life with the right protection in place!
OMGOSH, I asked for an online auto quote, lowest in my research. Not long after, I received an email from Alex, offering an even lower quote. I emailed her back, bombarded with questions. She replied immediately with answers I could understand with situations that could apply.Normally I feel pressure from agents, comparable to car salespeople. Alex was amazing! She was so understanding, empathetic and patient with me. I highly recommend Alex Nores for your insurance experience.
I was helped by Hunter at the Brian Steven’s office and all I can say is top tier. He was very welcoming as well as professional. They took the time to answer any questions I had and made me feel comfortable. Excellent customer service as well as excellent insurance service in general.
I spoke to Brady who was beyond helpful and had impeccable service. Five stars all around.
Love the crew ... Brians the family man taken great care of my and my Bride over the past 5 years.
Brady had great service! Would recommend
Brian Stevens State Farm Agency is what all insurances companies should be like. Very professional staff, Alex is fantastic!!! She was not only professional but friendly. She provided information and options that I needed to consider and she took the time to explain each one and was very patient. She was very prompt in calling me back. The quote was both competitive and complete. Thank you!
Recently relocated to Phoenix and as a long time State Farm customer, we searched for a local agent to get homeowners insurance. Extremely pleased we found Brian Stevens. Hunter Dewey was a pleasure to work with, also transferring auto and personal items policies for multiple family members. He went the extra mile to respond quickly, get us discounts over what was quoted when we changed our address and garage location online. Thanks Hunter!
Tyler is the best! Excellent customer service every time. Thanks Tyler. :)
Drew Hunter is the BEST!!! I have never met anyone in the insurance industry that is so quick to respond and to get it done within minutes and beat every other insurance agency with price. Drew Hunter is very professional, responsive, honest, punctual and courteous. Thank You Drew Hunter for everything!!! You are #1....
My wife and I had Alex and she was amazing. Super helpful and responsive. My wife was ecstatic to work with her. Thanks so much
This team is superb and always fast to answer any questions I had. I’m new to buying insurance, but they helped me pick out the best options for my needs.
Great customer service! Responds quickly and very helpful. I am excited to be working with Brian and his team!
Very pleased with our service at Brian Stevens. Bonnie is very attentive to our requests and takes the time to provide all the details.Highly recommend, thank you.
Excellent customer service. Brady was especially polite and professional
I love that this agency isnt just a mill - putting everyone on the same plans, etc. They really take the time to find out your needs and custom recommend your policies accordingly. Thanks!
Hunter was great to work with. Very positive, much wow.
Alex was so amazing she was so helpful and upbeat. I love her she will definitely be the only person I deal with!! Thank you Alex
New to the area and needed to finalize the pick of my State Farm Agent...Brian Stevens entire office staff provided very personalized service and gave me a feeling that I was becoming part of the family! Thanks to everyone for your exceptional service.
All the staff at Brian Stevens office are very professional and very responsive. I worked a lot with Tyler Johnson and he is goes above and beyond to make sure you are taken care of. I had an unfortunate situation of being involved in an accident that totaled my car due to the negligence of the other driver. Their insurance was giving me 50% of the cars value, but Tyler and his team took it upon them to get me the right settlement value for my car.I have 3 cars and home all insured through these guys and recommend them to everyone that is looking to switch insurance providers.
I loved working with Brady – he was so professional and upbeat! I highly recommend this agency to anyone looking for top-notch customer service.
Hunter sets the standard and carries out what all those State Farm Commercials put forth - an actual person residing in your community who provides professional service to protect your home and autos!!
Brian is our agent and he has been exceptional in all aspects.Proactive about coverage, patient and educational about updating policies. Also when helping determine what makes sense for us the entire friendly staff is honest about their coverage and what they currently have.Anytime I need referrals for other home projects he has excellent resources as well.The best value is that Brians team will undersell themselves. If you have better coverage or value with any lines of coverage, they will not push or get aggressive when my life insurance or AAA roadside had better savings potential on my budget.All together this equal high customer service and long term staying potential. I have no reason to look elsewhere for a great local agent for my insurance.
Made the insurance switch quick and simple after I moved states.
Friendly and honest, can almost never find that anymore. Spoke with Alex, she helped set everything up quick and saved a bunch.
I dont normally write reviews, but the service I received from this office was so outstanding, that I had to. Carri is the sweetest, most patient, and attentive insurance representative that Ive ever had the pleasure to work with. She really listened to my needs and helped me understand what I needed insurance wise to meet those needs. I would absolutely recommend working with her, she really goes above and beyond for clients.
Brian Stevens, State Farm Insurance Agency in North Phoenix Arizona is what all insurance agencies should represent. His staff is the most circuitous, professional and efficient group of individuals I have ever encountered. I have been a client of this agency for the past ten years, insuring both home and auto(s). I have always received the upmost care and consideration no matter the issue. I highly recommend Brian Stevens, Bonnie Silk and all of the excellent staff. And like a (very) good neighbor, they have always been there !
Alex is amazing! She was super helpful and saved me a ton!
Everyone in the office is so nice and helpful
Have both life insurance and auto insurance with State Farm and I’m very pleased. Hunter saved me $400+ on insurance for my auto over Progressive and I was a top tier long time customer. The insurance coverage is better too. Thanks everyone and and extra special thanks to Hunter!
Two big thumbs up to Hunter. He became my Superman. Found me an incredible policy at a stellar rate when Geico tried some more than double my amount for barely any coverage. Work with Hunter and he will certainly work his butt off for you!!! Highly recommended!
A true professional that will always trey you right, never try to “sell” you something you don’t “need”. Truly the best in the business.
Needing to talk to insurance agents isnt always peoples favorite thing, but Carri is so pleasant and knowledgeable that it makes it easy. She was so positive and went above and beyond to help answer my questions. Thanks so much!
My fiancé and I were in the market for new insurance after our previous agent kept quoting us double what we ended up paying at Brian Stevens. I had gone online to compare quotes between multiple companies, thinking I could actually get an online quote from each and compare on my own. Instead I got 10 different companies emailing, calling and texting me. And none of them could just tell me the final number, even though they all had my filled out questionnaire. What the heck is the point of doing it online, to have them ask me all of the same information again on the phone? But then Hunter, at Brian Stevens left me a voicemail with that final cost I was looking for. I called him back immediately to find that he was very professional and straight to point. He covered all of my concerns and needs for my policy and spent to explain everything to me. He earned my business by being real with me during the entire process. I definitely recommend calling Hunter at Brian Stevens Insurance Agency for all of your insurance needs! Thankfully there are people like him and this company that are able to give you just what you’re looking for, a quote when you ask for it!
Bonnie was very prompt in getting back to me relating to adding my daughter to our policy and is helpful in getting us the best rate available. Thanks Bonnie!!
Absolutely amazing experience on working with these guys. I worked with hunter and he was great, got me an cheaper quote on home and auto insurance within an hour and he was very responsive to my questions and concerns. Great customer service. I highly recommend them.
I dont normally do reviews but this one is due. Ive dealt with Hunter since day 1 an hes been nothing short of immaculate. Quick responses an top notch customer service.
Carri is hands down the friendliest and most knowledgeable insurance person. I called for a quote and she patiently waited for me to find what I needed to complete it. She explained everything in an easy to understand way and I couldnt be happier with the service she provided. Best experience ever.
Alex was amazing to work with any question I had was answered and highly satisfied
Carri worked with me on renter’s and auto insurance and I can’t say enough about how helpful and patient she was! She was very knowledgeable, and extremely patient with one who knows nothing about the insurance world. She thoroughly explained everything I needed and why, and it was such a relief to know that she was there for me...she made life a bit easier and that’s not something you find readily these days. As a result of my job and relocating, my needs changed, but a huge thank you to Carri and all she did for me, she’s the person you want on your side!!!
Wow what a great office! Brian and his team have made transferring all my insurance from IL to AZ extremely easy. Brian personally called me to welcome me and let me know to expect from his team. Ken, his staff member has been on top of everything,. He’s extremely knowledgeable, witty, personable, and efficient at getting the changes made. Ken has kept me up to date and offered suggestions and now I feel confident this is all being taken care of. Thank you!
I love working with Ken Sharp at the Brian Stevens State Farm location. He is very professional, knowledgeable, and easy to work with. Ken recently offered me some insights into my former homeowners coverage that will save me money that I didnt know I was wasting. Would recommend him and State Farm to anyone looking for quality auto, home, life coverage (I have all 3 with them and have had for more than a decade!)
We have been with Brian Stevens State Farm for many years and we have had lots of insurance needs to be met throughout those years. Brian is always an email or phone call away. Brian and staff have always been quick to respond and made the transaction as easy as possible. Most recently Ive dealt with Hunter and Tyler and they have the same standards of great customer service. Customer service is priority with Brian and staff and it shows. Thank you!
Switched from Farmers Insurance a few years ago. Shopped around and State Farm gave me not only the best rates but also the best personalized service I couldve wanted.I work with Tyler Johnson and he has been nothing short of amazing. Weve had quite a few policy changes and even the dreaded auto accident claim recently and I was amazed at how painless Tyler and State Farm made the whole process.I wont be going any place else for our insurance needs any time soon. Theyre prompt in calling me back, and patient with my thousands of questions and best of all, theyre within walking distance of my house!I would recommend Brian Stevens agency for all insurance needs.
Fantastic State Farm agency. They are super helpful and efficient. Carri is so knowledgable and provides exceptional customer service. I highly recommend!
Have been doing business with Brian for 10 years and have had excellent service from him and his staff. He does a very good job at making sure you have the right amount of insurance and keeps you informed about all the products that State Farm has to offer. I highly recommend him to anyone who is looking for insurance.
Hunter and Carri are the dynamic duo of the new wave of insurance customer care. They made my transition smooth and enjoyable. Their care is a breath of fresh air in the musty milieu of insurance companies. Also, the company sent me a “thank you” card that was signed by all the staff, which was a pleasant surprise.
Tyler was very patient with my questions and extremely helpful! I had a great experience opening an account here and he even did a follow up to make sure everything was set up for me. Great service!
Ive used this agency for a couple of years now and could not be happier. Hunter has helped me set up my policies and is always quickly available for any questions! You guys rock and Hunter goes above and beyond! Thank you & Merry Christmas!
I have used Brian Stevens State Farm for a very long time and have nothing but great service from every team member. Every question gets answered on whats best for me, I get explained best value options and after ever phone call I have a clear understanding of what I have or dont have covered.
I would recommend this office to anyone. Hunter has been amazing!! With insurance becoming more “corporate” and business being done online and through the phone... it is refreshing to work with a local agent’s office and have the same staff help me with my insurance needs. They make it so simple. I’ve worked with other agents in the past but will always work with Brian’s office from here on out. I highly recommend giving them a call!
I cant say enough positive things about Brian Stevens and his amazing team. My husband has been with Brian for many many years and when we got married I was hesitant to give up my insurance person but after meeting Brian and seeing the way he treated my husband was good enough for me. For the last 5 years the experience has been nothing but top rated. When I contacted Brian recently, I got the ultimate pleasure of meeting and working with Ken Sharp! Wow talk about personable and experience! Ken guided me through the process of getting life insurance and showing me all the options; we found what would fit me best. Thank you Ken for your expertise and thank you Brian for all your years of excellent service!!! Love being part of this family!!!
KEN is absolutely amazing! I cannot say enough about him. 10 stars for him and the company! I was extremely stressed out calling everywhere and anywhere to get a decent auto quote and feeling like no one could help me. When I spoke with KEN he answered all of my questions and explained everything to me, I felt completely at ease. I didn’t feel like he was just trying to make a sale or just telling me what I wanted to hear. I couldn’t be happier that I decided to go with BRIAN STEVENS State Farm and I look forward to working more with KEN in the future. Thank you for everything!
Ken was an outstanding helper, just joined today to the State Farm family because of him. He helped me answer all my questions with easy patience even when they had closed he continued to talk to me. Couldnt be more happy with the way I was helped. (:
Staff was very pleasant and respectful. Worked with Ken over at this location. He was very friendly and very informative. Helped me out with an auto loan and gave me great advice and found a better fit to my budget. Anytime I had questions, he didnt hesitate to go into further detail to help me understand. Overall the process was very quick and simple. I would do business with them again. Great customer service!
Hunter Over at Brian Stevens Agency was amazing definitely helped me and my family tremendously and was beyond professional!! I’m truly goad I’ve become a client through them and would highly recommend to anyone!!
I worked with Hunter on setting up an auto and a renter’s insurance policy, and my experience was phenomenal. At a time where I’m going through a lot of stress with moving and dealing with family issues, he made the entire process effortless. Not only was it easy, but I was also able to cut my insurance costs in half and get better coverage than what I had before, which is huge for a person living on a single income and going to school full time. Having a local office where I can go to talk to a real person is also a huge plus. Thank you again for all your help.
Ken is probably by far the best Agent I have talked to while buying insurance. Hes exact but he also takes your own needs into consideration and gives you options and detailed information for each option. Hes patient as well as hilarious. He makes obtaining insurance feel precise and personal. I would consider him a gold standard for an Insurance Agent as well as for overall amazing customer service.
BRIAN STEVENS - STATE FARM IS AMAZING! ESPECIALLY TYLER! He has saved my fiancé and I so much money. We just recently went in to speak with Tyler about Life Insurance. He quoted us a deal we could not turn away. inexpensive, yet sets us up for our future.I would highly recommend Brian Stevens - State Farm to my friends and family! Thank you Tyler!
I had talked to Carri on the phone and she was incredibly helpful and knowledgeable. She is a great addition to your staff!
Ken my agent was awesome. He helped me with all my questions and concerns and was very kind like a good friend. The rates are amazing and I would recommend anyone doing business with them. Fantastic and reassuring!Thank you. 😀
Brian Stevens and his team are excellent. When we moved to Phoenix, we found Brian through his reviews and set up a meeting. He was extremely helpful in helping us navigate the insurance world and setting up everything we needed from auto, home, personal articles, and life insurance. Someone is always available in his office to answer questions and help with whatever they can. Brian and his team provide amazing service that is personalized. Brian does not try to sell you anything you dont need and gets to know you so that he can tailor services to fit your needs and budget. I highly recommend him and his team!
Excellent customer service here from Hunter. Was very pleased with how quick and painless the process has been. Also very impressed with the services provided with my plan. Good job, keep up the good work!!
Alex was so helpful and very well informed!
Hunter was so friendly and helpful! He was very quick to respond and set up everything for me right away! Great customer service.
Fabulous team. Brooke has been so helpful as my husband and I have been transitioning our entire lives from out of state. She is patient and accommodating, which has really gone a long way as weve been focused on getting settled in our new home! I havent even had to go into the office yet because Brooke has been able to get us set up with the essentials via email and mail so far. I have a feeling its only going to get better once I meet the team in person!
I have been a customer of Brian Stevens State Farm since I moved to Phoenix in 2007. His team members are always friendly and knowledgeable. Its rare to find a business professional who is not only charismatic, but also trustworthy...Brian is both. He has proactively reviewed my policies to ensure all of my assets are protected. I have trusted my auto, homeowners, life insurance, auto loans, retirement, and everything else you can imagine to his agency. The claims handling, insurance and financial expertise, and personalized service are far superior to what is offered elsewhere. As such, Ive recommended his office to numerous friends and family and all are more than happy with their decision to switch!
Hunter is phenomenal! He works quickly and efficiently while also being super cool to talk to. I appreciate him and this agency very much.
Hunter was a pleasure to work with. He was timely in getting back to me, flexible, and personable to talk to. He went the extra step to assist in finding better rates for my auto quote as well, which I greatly appreciated. I would definitely recommend working with them to friends and family or anyone.
WOW what a great team Brian Stevens has! I had the pleasure of speaking with Ken and he did the most amazing job helping me navigate through renters insurance, after the sell of our home. Ken is not only professional but extremely attentive to any questions I had. He comes to the table with great knowlegde and understanding of the business. I appreciate the positive attitude each and every person has in this office. We have had home and auto with them for years and wouldnt go anywhere else. Thank you Brian Stevens Awesome Team!!