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Jay LaSalle Allstate Insurance
18325 N Allied Way STE 215, Phoenix, AZ 85054, United States
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Jay LaSalle Allstate Insurance

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As
Review №1

Jay is the best Allstate insurance agent. He is constantly looking to add value by finding discounts and always available to answer questions.

L
Review №2

Although no one really wants to pay for insurance--the hope is that you dont have to use it--Jays office always provides excellent service with our auto and homeowners policies. We recently added a homeowner policy and ran into a situation. Jennifer was very helpful and kept on top of the status to keep us advised. Fortunately it was settled to our satisfaction and in a very short time! Thank you Jennifer!

Jo
Review №3

I have had a very good experience with this insurance company.With everything going up so high and no care for there fellow people. I am glad to say that since, I have switched my car insurance to Allstate car insurance and you can get points every day as well I have been very happy.I get to stay protected and stay legal and enjoy for a change to pay my car insurance, All in one, it dose not get better then that. I truly did not believe I could ever ever be happy to pay my car insurance. I thank you Jay LaSalle from Allstate insurance, This is one bill that I dont have to stress on.I am very grateful.

Cr
Review №4

First time experience via email with a last minute quote request for four vehicles and Marco delivered those quotes same day! I had asked my husband to handle this but his schedule didnt permit so Im thrilled I was able to pop an email by him and get instant results. Thank you!

Je
Review №5

Ive enjoyed my experience with AllState. Being a student in my twenties, I ended up getting a ford mustang 2006. While everyone else charged me more than 200.00 for liability (I have no accidents, faults, or tickets, and Ive been driving for seven years), Allstate gave me the lowest and best rate that doesnt dent my pockets. Thank you guys for that.

Ma
Review №6

Always professional, reliable and helpful. LaSalle Allstate Insurance is the best

He
Review №7

I absolutely love working with Jennifer Van Horn, I am never disappointed with her service even with the pandemic she is always on top of things, I ca send an email and hear back from her almost immediately and my needs are always meet. She would be a great agent for anyone she is easy to talk to and always willing to explain everything to you step by step.

Ma
Review №8

I have been with Allstate for some years now. I am really happy to say that my experience has been great! Not one time have I called and they not been able to help me. Different questions, situations, and all have had answers. Jennifer is really awesome along with Lisa they both work at office they have always took the extra step to help and answer all my questions. Believe me!! They are GREAT! Thank you very much for everything😀 happy customer😀😀😀

Le
Review №9

Alex W was our agent and was awesome! He was incredibly attentive to all of our questions and made sure we were comfortable with our decisions. He was kind enough to even remember that we got married and sent a nice card. I truly feel like I can call Alex anytime with a question. It’s clear that he loves his job and clients!

Mi
Review №10

Jay has one of the best producers in the business working for him. The rest of the staff is amazing as well. I am very impressed with Marc Robinson. Marc takes his time with each client and looks for the best possible coverage for each client. Marc reviewed my insurance information and made some recommendations that had not been made by other agents. I had difficulty one evening after the office was closed. Marc had giving me his personal number and when I called he answered and took care of the problem. You really dont find this kind of service and dedication in the insurance world anymore. I highly recommend this agency

So
Review №11

Working with Ken has been great! My wife and I just got married a few weeks ago and I have been dreading getting all our insurance stuff bundled together. But Ken made it really easy on us. It was a breeze to get a quote from him, and he offered us great rates and was very transparent throughout the whole process. Definitely very happy. Thank you Ken!

Ma
Review №12

Best customer service. Marc Robinson at Jay LaSalle’s agency is top notch

Ma
Review №13

Jennifer Van Horn is an outstanding agent who gets the job done! I enjoy working with her. She is efficient, excellent follow through and a pleasure to work with.

Ry
Review №14

Ken Sharp is fantastic and has helped me find the most affordable prices for insurance as well as being super helpful with questions that I had, do not go to anyone else. You will not regret going to him at all. If I could give more than 5 stars I 100% would.

As
Review №15

Very professional to work with, thank you so much!

Ja
Review №16

I highly recommend Alex Wilhelm for all your insurance needs. Alex met all my business and personal needs and saved me a money. He explained all my coverage, helped me through the transition and showed me how easy it is to manage all my insurance in one place with the Allstate app. Thank you Alex!

Se
Review №17

I recently bought a car and wanted to switch up my insurance. This particular Allstate office came highly recommended by some peers and I understand why. Both Bobby and Ken have proved to be very helpful and took the time to carefully explain the various nuances of the policies to me. Let them help you!

DJ
Review №18

Ken is one of the most caring and professional agents I have ever worked with. He really works to understand what I need. He has been an absolute pleasure to work with! I will ALWAYS go to him for my insurance and banking needs!

Ma
Review №19

Staff has been Amazing to work with on every issue. They are all caring and great to deal with. I wish more companies were a lot like this!

Mo
Review №20

I have been a friend and client of Ken Sharp for 3 years. He has never failed to provide top knotch customer service. He genuinely cares about his clients, and has gone above and beyond to make sure me and my family are happy. Definitely ask for Ken when you call in.

Je
Review №21

I’ve been in the insurance industry for over 12 years so I’m selective. Ken has understood my insurance needs and is knowledgeable. I recommend Ken to best describe how to protect your assets with your valuables such as family (get your life insurance!), home, auto, and financial needs.

Jo
Review №22

This office, aside from saving me money on my homeowners insurance, by simply following up on a quote with a quick response, is definitely the most attentive and by far always great at communicating through phone, text and or email. Its been a pleasure working with Tom. Thank you

Ry
Review №23

Ken was absolutely phenomenal to work with, from getting the initial quote all the way up until our first billing summary. He emphasized with me that he prefers to maintain a sense of transparency with all of his clients and he’s definitely upheld that standard. I recently had a question about my billing statements and he put it into words that were relatable and understandable. I would recommend any of my friends and family to make the switch to Ken for any of their insurance needs.

Ma
Review №24

In todays world it is getting harder and harder to find businesses with integrity. Jay LaSalle and his crew are the rare exception. They always work above and beyond to make sure we are receiving the very best insurance for our ever evolving needs. The insurance policy reviews I have scheduled with Jay over the years have always saved me even more money! We are always treated like family here. (even better actually) ;-)

Ri
Review №25

Thanks for making our insurance policy and change easy, Just a phone call and done,

Ho
Review №26

Working with Ken, was easy and pleasurable. He was very thorough and knowledgeable with all my insurance needs. I highly recommend him and this company. Thank you!

Va
Review №27

Great group of professionals! They make claims super easy and everyone is so personable and caring.

sy
Review №28

Ive been with Allstate for over 10 years. Everyone in the office has always been friendly and professional. I spoke to ken today regarding purchasing life insurance. Ken was great to talk to, very patient and professional. Thanks ken for all your help!

Bo
Review №29

One of the best Agents to work with. GREAT Customer Service. This team makes changing policies very easy.... THANKS Jay and team.

ch
Review №30

I always received Great service from Jennifer and she always took care of my insurance needs, thank you Jennifer.

An
Review №31

Tom Wheeler was fantastic. He really helped me with adjusting up my car insurance. Also, a great help with a new umbrella policy. Thank you.

De
Review №32

Everyone at this office are good people. Nothing beats calling someone who knows you by name and can quickly help or answer your questions.

Ga
Review №33

Great working with Marc and Ken. They where great working with and setting up my policies! Always quick, fast and aiming to provide more help and information!

Jo
Review №34

Good quotes, excellent services.

Sa
Review №35

I have had some of the worst experiences with Allstate in the past. I was on the brink of dropping the company all together. Then I had the pleasure of working with Jessie Carter. She completely changed my feelings about Allstate and has provided me with the most outstanding customer service Ive ever received. My recent medical ailments have caused so many excess stressors in my life, its hardly bearable. But having someone like Jessie Carter, who truly encompasses Allstates motto, has made every experience the easiest, most stress free, that Ive ever had. I could not be more thankful for having had the pleasure of working with her. I recommend Jessie Carter to everyone. She has more than made up for Allstates previous failures, in every aspect. Knowing she is always there to help me, I know I am in good hands.

De
Review №36

Alex is very nice and helpful. Allstate takes the time and works with their clients to get them the policies they need.

Le
Review №37

I was very glad to go with Allstate insurance. They are very professional, best price to fit your need. I know I got the insurance that will be there for me.

Be
Review №38

All state insurance from this company is a scam. I had Allstate for years on autos n home. We had a bad Storm back in 2015 or so. N it hailed rained n the winds were terrible. There was tremendous flooding in the entire city of Phoenix. I got a leak in my two story home. Had insurance adjusters out evaluate my roof . Also had a LYONS roofing evaluate my roof. . The storm shifted the screen fencing I had around my air conditioner but the other anti Pigeon stayed in place there were spikes placed on the facing of the windows and all areas of the home to keep pigeons away n I never had much of a problem till the storm. A pigeon made it way by my AC unit n I was accused by Allstate Adjustors that I allowed pigeons to nest. The roofers said there was no nest n the damage was from wind n needed replaced. I argued the point w Kim Samson n Bryan insurance adjustors n Kimberly Davis .. JAY LASALLE is happy to take your premiums but is NOT there to help customers when you need help the most. They would not even help w the roof at all. I had LYONS roofing replace the roof n stood all the expense. Insurance agents like JayLa Salle n ALLSTATE USE THE PIGEON EXCLUSION. NOT TO PAY. . I had anti pigeon service all along n because those b ————s saw feathers from pigeons landing n leaving. They used that to refuse to help. They even said I had pigeons on my patio cover which is all metal and didn’t sustain any damage. I immediately dropped Allstate after multiple refusals. So be warned this a company of liars n scammers.

Mo
Review №39

It has been quite a few years working with Jay and his team. They are always willing to review what policies I have and make correction to best suite my game plan.

ma
Review №40

They always treat us great. Top notch agent

Er
Review №41

Ken is an incredible agent with a ton of knowledge and I would refer anyone to him!

Ch
Review №42

Ken not only saved my wallet, but saved me from GEICO, super knowledgable. Best agent Ive worked with in a long time, and i work in claims for Farmers.

Da
Review №43

Gayle Baldomero has been amazing since we switched over from SF. She’s always trying to help us out! Looking forward to many more years of great service!

Na
Review №44

I was going to say something nice about Ken but everyone has pretty much beat me to it. Im always taken good care of with him.

Me
Review №45

Stephanie is very helpful and knowledgeable and able to answer questions quickly. I would highly recommend her.

An
Review №46

Jay LaSalle has been my Home / Car Insurance agent for many years and does a great job communicating with me and he is great about trying to save me money. I highly recommend his office! You will be very happy with their service

Mi
Review №47

What can I say...this is really the nicest group of people ever. Unbelievably helpful!!

Ro
Review №48

I just had the absolute pleasure of securing my new homeowners policy with agent Ken Sharp in about 30 minutes start to finish with zero hassle! Dont waste your time or money with anyone else!!!!

Al
Review №49

Alex saved me a ton of money when I switched to Allstate and bundled my home and auto insurance.

Ke
Review №50

Ken is fabulous to work with, very honest, thorough, knowledge.

he
Review №51

Fantastic . Very helpful.

Information
8 Photos
51 Comments
4.9 Rating
  • Address:18325 N Allied Way STE 215, Phoenix, AZ 85054, United States
  • Site:https://agents.allstate.com/jay-lasalle-phoenix-az.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 480-661-6373
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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