Never return phone calls

Annette was my agent and helped me start a new auto insurance policy.Unfortunately, an error was made when completing my paperwork which has ruined my entire life - costing me my credit rating, impacting my small business to the point of closure, and costing me my home.Several months after starting my policy, my car was repossessed despite the fact that Id made all monthly payments. This was because they believed I didnt have insurance on my car, put forced placed insurance on my loan, and charged me over several months. This rendered me unable to work freely for weeks and cost me over half my months income.I have text conversations with Annette and an email showing where I sent her the declarations page from my old insurance policy which she used to build my new insurance policy. MY LIENHOLDER WAS LISTED and should have been added to my policy, but was not.She accepts no liability, and refuses to reimburse me the approximate $800 in fees I incurred throughout this ordeal which is the bare minimum.Annette has LIED to say that she never received this info, despite the proof I have shown her and American Family Insurance, including lying to the first lawyer that contacted the company about this.If something like this happens to you, please do not stop pushing back. Ive filed a complaint with the Arizona Insurance Commission as well as contacted community legal services for further assistance.Annette has cost me everything Ive worked for in life and will not accept minimal financial liability, and goes so far as to LIE about it. She knows, I know, and God knows what she did.