We were beyond appreciative of the continued follow ups to let us know of the work that needed done beforehand.Mr. Jonathan went into detail of our options and answered every question we had and understood everything before they completed the job.Will forever be our home..HIGHLY RECOMMENDED to anyone and everyone..On a budget or not..CURTS AUTO will take care of you and treat you like family.FAAFETAI TELE LAVA...THANK YOU CURTS AUTO for all that you do..
Very rare you find a business like this that still exists which they operate on their word and a handshake. Especially in this times of technology and cut throat business where everyman for them self and its all about making money. Thank you to Jonathan and the entire crew. Very professional and just genuinely honest people wanting to help people get their vehicle back on the road. First time at Curts Auto, but will now and forever be our only mechanic shop we take our vehicles too.
Great team, communication, and service! Only reason not 5 stars is have had a couple minor issues with some of my appointments, but theyve earned my business regardless! Not many places do I have the confidence to keep coming back after an issue but Curts is not one of them.
I was not impressed with this business what so ever. You can do WAY better than this shop. I made a terrible mistake going here. Dont waste your money here. They took advantage of me. Never to get my business again. Told me the most expensive option, sold me what was not needed and wasnt sure what the problem was so quoted me the most expensive.
Honesty & integrity for the preventative maintenance guidance for YOU and your vehicle. Ive been in business and personal business with Curts now for 34 Years! Now that regards a special note of worthiness and respect! Oppsss, did I say that out loud?
My old boss recommended this place to me, she had said she lives in buckeye and drives all the way here because she trusts them. I referred my sister here before I went for the first time, I went for the first time last week and had a good experience. I knew I needed new tires soon and they just started selling tires also so that was convenient since The car was already there for other repairs. They dropped off some baked goods a couple days ago to thank me for my business. Seems they try to go the extra mile for their customers. Oh also I had got there before they officially opened but a nice older man let me in to drop off my keys.
My family has always brought our cars to Curts ever since we moved to Phoenix in 2004. They are the best in the valley, they wont try to sell you stuff you dont need and always stand behind their work. Highly recommended. If you just need an oil change or need major work done on your vehicle they got you covered.
I can’t vouch for their prices always being rock bottom, but they’ve always been fair with me and their mechanics really know their stuff. One of their current customers highly recommended them to me and a year later I’m highly recommending them to you. Top of the line company built on top quality personnel.
I was not able obtain a price to replace my transmission and transmission cooler over the phone. Michael just told me over and over how much testing costs. If you cant provide an estimate, you will not get my business.
Great customer service and reasonable prices. The staff is great at explaining if there is an issue with your vehicle. They also dont have an issue with telling you theres nothing wrong with your car. Great job Curts.
I took my VW in for a tune up last week and not only did I get a full-service oil change but also a 30 point inspection for a reasonable price. All of the staff are very friendly and professional. They are very transparent about the repairs and estimates. I will definitely be returning! :)
Honest people doing great work. You could pay less elsewhere, but you will absolutely get what you pay for. Low quality work, low quality parts and people that dont really give a darn about you. Curts offers fast friendly service by highly ethical people, doing the best work, with the highest quality parts. What more could you want. I will gladly pay a small premium to know the work was done right and will be completed correctly, on time and will last. Heck they called me two days after the repair to make sure everything was working correctly and I was satisfied with the work they did... what other car repair shop does that ??? On second thought dont go to Curts because that will make the place extra busy and it will make it difficult for me to get my car fixed on a timely schedule... just kidding great people doing excellent work, you cant go wrong taking your vehicle here, give them your business maybe they will become a chain and revolutionize the car repair industry with ethics, high quality parts and impeccable workmanship .
First time coming. Very professional. Will be back.
Friendly, Helpful and fair price and honest explanation.
They are the best, hands down!
Curts has great customer service and diagnosed my car and fixed the issues quickly. Im very happy with my service.
Very friendly and honest
Family owned and operated. Extremely friendly and fun staff. Honest, which is hard to find these days. There was a hiccup at the end of the day with my vehicle, one part decided not to work properly but I was taken care of well beyond what any other shop would do in my situation. To top off the cake they brought me a pastry to my home the other day in appreciation of my business. It is very rare for any business these days to be honest and straight forward as Curts was. A buddy recommended them as well my roommate said they were a great shop, and it truly showed that day and even after our business was concluded.... I seriously hope that your potential customers read this and decide to bring you their business as well. I sincerely hope you continue to win awards....
Seriously my all time favorite shop. Great staff members who work here and I wouldnt go anywhere else!
What can say. EXCELLENT! I have been bringing my vehicles to Curts for several years and have NEVER had a bad experience. Ive been given a ride home on several occasions with no hassle. In fact Curt himself has taken me home. I will say ALL EMPLOYEES have been EXCEPTIONAL. Especially.... Eric, Anna, Ethan, as well as, Scott. Curt..... Keep up the good work!!
This is a great place in the neighborhood for car owners. Very honest people! Price is fair and quality is good.
Ive been taking my cars here for as long as Ive lived in the north valley, just like my parents before me. All around good shop. They dont try to confuse you, or sell you anything you dont need. They will lay out in plain English whats wrong with your car, what they recommend and then let you tell them what you want done. Ive never really had any surprise costs or add ons, their estimates are pretty spot on.
Went in to fix my window, the lady remembered my name, issue and model of it. Good timing, good prices and great customer service. Hands down amazing. Definitely going back. Most places give a coupon or a 10% discount. They literally brought cake to my house!! What more could you ask for?
I am new to the neighborhood and have an older well maintained Jeep. I found them on the Google map and took it in for scheduled maintenance. We discussed what might or might not be needed and they were knowledgeable and prompt in getting it in and done and also evaluated other inspected items. There was a big leak spot in my garage after the service and they got it back in quickly to check it. It was a failure on my coolant system which was previously repaired by a Jeep dealer - so I got it in to them after that and it was needing to be redone, and warranted! I travel a lot and it definitely saved me from a major failure on the road and a huge cost. I appreciate their process on maintenance and their honest good work and diligent follow up after it is done. They will be my local mechanic!
Very professional and great repair shop.
Great mechanic shop with honest, trustworthy, and reliable staff. Ive brought two cars through here and they havent steered me wrong! Will continue to bring my cars here first before anywhere else.
Went in by appointment for a 1/2 hour job and after 2 hours I wandered back in and they were nearly done. They at that point said they could not do the work because another part was worn out and I understand that but they wanted $750 to do that repair and that would only take an hour and a 1/2 for a mechanic. What kind of shop hourly charge do they take.?They also charge me for a full inspection that I did not ask forI got out of there and I will definitely get my money back from my credit card company. I notice they read reviews so feel free to contact me I think you know who I am from yesterday.
Best shop around, they do amazing work. Ive got trust issues, but not with Curts. I Leave my vehicles - and they get it done!
They are the best. Oil and.air filter.change in less than an hour. Their garage is as Clean as their waiting room.
I brought my car to have the transmission oil replaced. The staff is very friendly, every single one of them. I waited in the little waiting room while my car was being serviced and practically the entire time I was laughing with the staff. Their BBB rating of A+ is definitely representative of who they are. This is definitely a business you can trust, a business who can show you through all their hard work why they are trustworthy. To top it off, they delivered me a full size coffee cake straight to my door as a thank you for being a customer.
I had a great experience at Curts! They were able to quickly diagnose what was wrong with my drop-off and got several bits of engine work done in days. I also unexpectedly received a sealed pastry hand delivered at home along with a thank you call about a week after the service.
These guys are top notch! They promptly repaired my car and they did not charge me an arm and a leg like the dealer would have. Highly recommend this place for service and value.
Good price, good parts,friendly people, honest work.
Most honest and best quality shop in the Valley.. The only place my family will take our cars!
Friendly, treats you like family, customer service that exceeded my expectations, very informative, great communication. Very happy with the service.
This place was able to fix a problem that none of the other shops i called, could do. I was very impressed with the friendly staff and their ability to do a very detailed job. Their prices were a little higher than most shops but it was worth every penny to know they use the best factory parts (not generic) and actually have well trained, experienced and certified mechanics. Ill pay a little more to know my vehicle is in good hands and the job will be done right.
Curts Auto Repair is the only place I will take my vehicle. The entire staff is professional and courteous, and they have always gotten my car in as soon as possible. They fix what is needed and never try to sell more services than necessary while providing very reasonable rates. Im a very satisfied customer. Keep up the great work!
I highly reccomend Curts Auto Repair, I have been there enough to know they will not take advantage of you, and they get the issues with your vehicle taken care of right. The first time I used them I was given a bouquet of flowers to thank me brought personally by his wife. Please try them and you will not want to take your vehicle anywhere else.
I have been taking my Blazer to Curts for many years and have been very happy with thier sercvice. They treat thier cutomers like family and goes the extra mile when it comes to customer service. I highly recommend them to anyone who needs car repairs. Thanks to the whole staff and mechanics.
We have been coming here for over five years now, maybe more, and I cant imagine going anywhere else.Everyone is friendly and professional, although for me, thats not as important as the work that is done.About six months ago my mom had around $3500 worth of work done on her 05 Dakota without any issues after. We also get the oil changes done here as well.If you havent heard of them or you just havent been here, I would give them a call if and when you need auto repairs done. Or even try just an oil change to see how they are.
Curts Auto Repair team has always been so helpful and does a great job maintaining and fixing automotive issues. Their Team is highly Customer Service driven and they always great you with a smile.
I dont like to use repair shops and Curts Auto Repair is the definition of why. Had a noise I couldnt identify. Quickly and properly diagnosed as a front wheel bearing. I quickly looked up the part on Amazon for $155. When I was given the estimate, using the same Timken bearing, the price was $400. I understand some mark up, but nearly 150 percent seems a bit much. Needed it fixed so I agreed to let them do the job, but I most likely will never be back. Screw me once shame on you, screw me twice, I dont think so.As for the staff, yep theyre friendly, polite, and professional.
Our whole family takes our vehicles to Curts. Weve been doing so for several years now and we always get great service. When the drivers side window in my car broke in the down position recently I called Curts. When I told them that we have no garage and no way to prevent someone from just walking up our driveway and hopping in the car, they got our vehicle in immediately and had the window fixed that day. Plus they drove me home so I wouldnt have to sit at the shop all day. And when we happened to run into one of their staff at the grocery store a week later, he immediately remembered us! Top notch service and quality repairs every time!
Found the problem and fixed my truck first time around. Fairly polite folks as well. Ill definitely go back in the future.
Ive used Curts a number of times over the past 10 years or so for different vehicles. They always do a quality repair...but they have become excessively expensive and unreliable. The last repair which should have been done in one or two days took four days and was $300 over quote.The next job was standard preventative maintenance - a timing belt and water pump kit - so I was able to shop around and compare. Curts estimate was over $500 higher than the shop I used and that included my choice of a higher quality parts manufacturer.Beware Curts mark up on parts. They have no shame. Nathan tried to charge me $125 for a $10 seal plus labor.Caveat Emptor - Buyer Beware
Took my sons truck here last year. The issue had the techs stumped. They did what they could and didnt overcharge. I will use them again. Family owned shops are the best.
Amazing! I was referred to Curts Auto Repair by a co-worker when she learned that I needed my brakes worked on. This was a must! When I arrived I was greeted by Ethan. Who was very friendly and made me feel right at home. Although, I was a walk-in, he tried to fit me in that day. But I had to make an appointment to come back. On my appointment day, Ethan was there waiting for me with a smile. Not only was he friendly, but the whole crew was friendly. Well, to make a long story short, my brakes was in very bad shape and the mechanics there knew just what to do and came back with an estimates in no time. Not only was that for the brakes but for an oil change and a few other items they had noticed. I was well taken care of. I was quoted a good price for a job well done. I will be back.
Cannot say enough good things about Curt and his crew of mechanics. They are amazing( I normally do my own work but when Im not able to they are the only shop I trust)
Excellent team of professionals. My company is in Orlando FL and I was looking to purchase a 2000 Ford Expedition in Phoenix AZ as a work truck. I selected Curts Auto Repair to perform a pre-purchase inspection based on a recommendation from another shop in Phoenix as well as the reviews on Google. The Curts employee, Ethan, was always friendly and helpful each time I called the shop. The customer service rep, Phil, was as informative and accommodating as a concierge. They diagnosed the issues with the vehicle and provided estimates for each repair. I decided to buy the vehicle and have Curts perform the services. Since I was driving the vehicle back to Florida I had to trust these guys to get me back home without a problem. I am happy to say the truck ran like new the entire 4500 miles I drove in 7 days. The only item they missed was a bad wheel alignment and tire rotation that I had to have done on the road. When I received a courtesy call from Phil at Curts to make sure I was happy with the service I mentioned the wheel alignment issue. He asked me to send over the receipt for the work and mailed me a check for $144.56 to cover the cost! These guys are almost too good to be true. I am so satisfied with the high level of service from the team at Curts I would move there just so I could have my vehicles maintained by their shop. As far as I am concerned Curts Auto Repair is a 5 Star vendor for anyone that is need of top notch repairs and customer service both locally and to the traveler in need.
I am a travel nurse and had to have a transmission cable replaced. The staff was exceptionally courteous and was able to fix it that day. I have since been back there twice to have work done on my trucks. They even offered to give me a ride back to the RV park. This a great family owned business.
Excellent service..Professional,knowledgeable and friendly
My boyfriend was quoted $1,150 for a repair job here. We opted to take it elsewhere and got it fixed for $250. Additionally, they charged us $150 just to diagnose the problem. I would not recommend this shop.
This shop fixed an issue my regular mechanic couldnt figure out, just in time for emissions. These guys are great.
These guys are awesome, employees upfront are very friendly and professional. Mechanics they are very thorough.
I was late for my appointment, they still worked me in same day. Im grateful for this because I really wanted to get in for new tires before we hit 120 degree temps! Thank you!
Fast and friendly service.They go the extra mile for their customers.I was impressed with the service
Best prices and customer service
Honest, quality work, and a company who will go the extra mile for you. When my wifes vehicle broke down the owners wife even volunteered to take her and my infant son home as I was at work across town. They will have all of our business.
Replaced fuel pump that was in the gas gas tank decent price awesome repair and on time!
The only place I trust to handle my vehicle needs.
Got stuff done okay price.
One of the best auto repair facilities Ive ever done business with! Theyre always very professional and honest.
People new to North Phoenix or from out of town can trust this family operated auto shop. Honest diagnostics, professional work, extremely fair prices. Hell, they even send a card and a box of coffee-cake to you afterwards.
Bill was 7k+ for what I had dont for 3k
The most honest shop Ive ever encountered.
Great Family Owned business. They really care
Been coming here for years, always been reliable. Make appointments though.
Awesome people and great prices very honest and have always done a great job on my vehicles.
Hands down the best place. Every aspect of the visit was above and beyond my expectations. I am now going to use them to service all my company trucks.
Great service.
They are not just trusted professionals they are family. Weve been going to Curts for about 11 years and wouldnt trust anyone else with our vehicles.
Excellent staff & owner who cares for the customer, not just the work.
I call them and ask how much they charge for aligment, They say first we have to do inspection it cost 60$ to make sure if its aligment than 140 for aligment. This place are crazy. Im not stupid, Ill never take my car to that shop. Stay away from them.
Second time I brought a vehicle to Curts Auto service. The first time it was a check engine light on an older sonota. After $300 and a replacement wiring connection to the fuel.injection system I was told the car was ready to go. The light was back on by the time I drove it home(less than a mile from the shop). I called and was told to bring it back and they would figure out what to replace next. I found out on the internet that 2 sensors commenly cause this problem and $30 on eBay and an hour in my garage and the light was off and car was running good. Last week my GMC Yukon broke down 2 blocks from Curts. I had it towed there against my better judgement. I knew it was a failed fuel pump as I have replaced 3 since I have owed it. I dropped bit off at 10:30 am and waited all day to hear back. Nothing by 11 am the next day when I called them. I was told it would be a couple hours to know the status. I was finally called back at almost 4pm. The day before when I told them I was 95 percent sure my fuel pump died I asked Ethan the service advisor what they generally cost to replace. He said 800 to 1500, and I told him that was ridiculous. Sure enough when he called it was a fuel pump and he said that was 650, plus some axle work, 370, replace fan belt 128, radiator hoses 155, and the real insult was my one of two license plate bulbs was burned out, 27 dollars to replace that. Total almost 1600. I said well just do the fuel pump for 650 and he then says with tax and stuff $745. I did Ill just come get it, like I never should have left it. I called Sun Devil and they towed it for free, quoted 2 hours labor for the fuel pump and had it done the same day. $560 for the whole job, and $60 more for a new fuel filter installed. The only thing that will really hurt at Curts is you wallet. Dont waste your time going here, they care very little about anything but making a lot of money, and they do that at your expense of time and your 💰. I still had to pay them $113 to tell me what I already knew about my fuel pump and the add on jacked up repairs they were trying to get. I replaced the light bulb for $3.00.
We got our Kia Sorrento 2005 fixed there, it wouldnt start, got it towed there on recommendation. They fixed it quick and we were very happy with the service and we will go there again and recommend to others. They were honest and straightforward and professional. We also got the Entenmanns Coffee Cake afterwards, a nice surprise! Thanks!
I called to get a qoute, and got absolutely no assistance! I wont be bringing my business to them.
Church people are great mahcanics.
Great service and great people working there!