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Knight Air Conditioning Inc
515 E Carefree Hwy, Phoenix, AZ 85085, United States
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Knight Air Conditioning Inc

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k
Review №1

Thanks Chuck for coming out to take care of my sick AC. Chuck is a straight shooter and very professional. He recommended the right solution and got my AC working again. Chuck came highly recommended by a coworker and I too highly recommend Chuck & Knight A/C if you are having air conditioning issues. Give em a try! - Kyle I

Il
Review №2

We had a fabulous experience with Craig H. at Knight Air Conditioning. Craig H. performed a large job at our home (new units and mini-split system) and we were so impressed with his expertise, care, and hard work. He was so patient with us too- answering questions throughout, as well as, educating us on the installation process. We highly recommend Knight Air Conditioning and thank you Craig H. for a great experience.

Fe
Review №3

Great service from the office staff to the repairman.My A/C went out late Friday night. I gave them a call first thing Saturday morning not expecting anyone to get to my house until Monday at the earliest.They said that they would try to get someone out on Saturday, but couldnt make any promises since everyone was already booked for the day. The speed and efficiency of their repair crew was great.They were able to squeeze me in on the same day and fixed my A/C! No problems with the A/C since then. I definitely plan on using them again in the future!

Ma
Review №4

We cannot express our gratitude for the professional, skilled, friendly and honest service we received from Knight Air Conditioning. Chuck Knight, the owner, saved us from replacing our entire system, which would have cost over $25,000. He replaced a failed starter capacitor in one of our two units and charged us $308. He also told us our TRANE units would last us several more years. Days before, another company told us our compressor had failed and we would need a new one for $3500. But because our units were 12 years old, they would advise just to replace the entire unit, and since the second unit was also the same age, we discussed replacing them both. We decided we needed a second opinion. Mr. Knight came out two days after we call, and very quickly located the failed part. Our AC to half the house was immediately restored. (We had been without AC in half the house for over a week at that point). AND the outstanding service by Knight Air Conditioning started with Mr. Knights daughter, Carisa, taking our call - clearly understanding our request to get a second opinion and sending her dad out to us quickly.We cannot thank these folks enough. They are understanding, friendly and honest, AND know what they are doing. Thank you Knight Air Conditioning - you are the best!

Ch
Review №5

Jesse K did a complete service/maintenance check on every component of my heat pump and air handler. In addition, he went above and beyond to seal any air leaks that were found which could reduce the efficiency of my unit. As a result of his comprehensive and professional service, I signed up for the benefits program at Knight Air Conditioning. I plan to be a customer for life. Thanks, Jesse, for your great work and personal touch - it was refreshing.

An
Review №6

From Georgia in the office to Craig the tech, Knight A/C treats the customer as their highest priority! Left a message on the Memorial Day weekend and received a call back early Tuesday morning! And although their day was booked solid, they sent Craig their tech out that day as requested. Prompt, professional and courteous! Dont waste your time calling any other A/C repair company.

Be
Review №7

Jesse was an excellent technician. Very personable and professional. He was very willing to answer all my questions as to how to operate the heat and AC more efficiently. I could not ask for better service!

Te
Review №8

Our tech, Ken was on time, respectful and helpful. He answered my questions and took the time to explain what he was going to do. I highly recommend Knight Air and Ken F.

Kr
Review №9

Honest, reliable family owned company. Carissa & Georgia in the office always do their very best to make sure we are always taken care of and the technicians are always kind and courteous. We started using knight air conditioning 10 years ago and we have been so well taken care of. Chuck Knight is as honest as they come. I trust what he says and knows he ALWAYS does the very best for our family. I love doing business with good honorable companies and Knight Air Conditioning is as GOOD as they come.

Te
Review №10

Jesse was very awesome. He came out on Mar 18 2021 and found out the fan on our A/C unit had stopped working, so he replaced it with a refurbished model and now the A/C / Heat works well again. Very professional and I appreciate Knight A/C.

St
Review №11

Knight air-conditioning installed two new units eight years ago. Because of their professional service, the air conditioners continue to run like brand new. Thank you CHUCK and team!

Ri
Review №12

Very professional and thorough. Installed full AC replacement. Office staff is very communicative on appointments.

Du
Review №13

I had not had anyone out to do a annual service on my AC because the other companies I used always claimed I needed a new part. After the last visit I just said no to replacing the part and low and behold it never was a problem. Mauricio showed up ten minutes early. He went up and did the seasonal maintenance on the unit. When he was done no surprises. I will be using Knight Air Conditioning in the future.

Ki
Review №14

Had AC replaced. Good news, AC works, bad news, only living room/kitchen cools because airflow. Also had to endure 2 days of expected construction like noises and 2 dudes in and out, which is ok because its an install, I get it. What was not expected was the leaving of trash (soda cup, sandwich wrappers, energy drink can) and AC mess overnight in the house, all over porch. And then, pulling of wires because 1 of the guys is learning. Which is a likely contributor to a 1 day job turning into 2 full days and night. Not only that, here I am a full 7 days later still with a huge whole in the cilieng because they dont have availability to come repair the dry wall the AC replacement caused. Fact is businesses prioritize work. From my experience, finishing a job from beginning to end in an efficient and reasonably timed manner is not priority with this business. Hopefully this coming Saturday they finish the job (which will be a full 10 days from when they started).

F
Review №15

Its been about 5-month since I got a new AC unit from Chuck. He and his team were very helpful. After comparing a few different companies Chuck still had the most to offer. Jesse did our install and was on time and very professional. Very happy our house finally feels cold for the first summer in 5 years.

J
Review №16

I love Knight Air Conditioning!! Jesse did a great job on an immensely complicated install job. I would not have trusted anyone else to even attempt it. He solved many problems, worked hard all day, was patient, courteous, answered all my questions very well, gave great suggestions and was just super helpful. I am impressed with the quality of his work as well. He knows what he is doing.Carisa is always so helpful and kind when I call the office. She even reached back to me a month after an install to see if we could try again for an APS rebate due to new requirements, and it worked!Chuck always comes over quickly when I call and is thorough and honest in his assessments of my air conditioning needs. You can tell hes not out to get more money -- he just wants to do whats best for the customer. I feel that attitude with every person I contact at Knight Air Conditioning. I am so glad I found them!!

Je
Review №17

Update!!!! Received preventive maintenance on units and requested dryer vent cleaning.All I can say is Wow! Jesse is our tech, and the immaculate detailing of everything exceeds all expectations. Knight Air is THE BEST with infinite 🏅🏅🏅🏅🏅🏅🏅...Again, from scheduling to completion, it is all the most positive experience. Thank you Knight Air!-----------------------------‐---------------------------------------Excellent service!!! If I could give 10 stars, I would⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. Prompt, detail oriented, courteous, goes above and beyond basic duties, offers truthful information and advice. Grateful to have found them, and to have them on speed dial. Thank you Knight Air!

Ca
Review №18

I always receive prompt and outstanding quality service from Chuck and his crew at Knight Air Conditioning. Very reasonable prices. They specialize in long lasting American Standard units.

li
Review №19

Last summer I received a call from my tenant that the AC had stopped working. I knew I needed to get someone out right away, as the temperatures were well over 100 degrees. My friend highly recommended Knight Air Conditioning, a small family run business that she had been using for years. Georgia and Carisa were fantastic in arranging for a technician to come out quickly. The AC unit was getting up in age so I fully expected a big ticket repair (like a compressor) and just hoping I wouldnt have to replace the whole thing. The technician was prompt and I was overjoyed to learn that there was only some bad wiring that needed to be repaired and a couple small parts replaced. Everything done for under $300.This year, as the temperatures climbed into the 90s, we switched on the AC at my mother-in-laws home only to get hot air blowing. I called Knight Air Conditioning again. They were fully booked out for a couple days, but when I explained that it was my 90 yr old mother-in-laws home, they assured me that they would fit it in. They jiggled around their schedule and got someone out later that morning. Again, I anticipated the worst (this unit being even older). Again, the technician was right on time. He got to work and found a bad wire, fixed it up and was out the door for about $135.I am completely impressed with the service provided by Knight Air Conditioning- both in the office and in the field. They will now be my HVAC provider of choice for all my properties!

Pa
Review №20

I love this company. We’ve been long time clients and are constantly impressed by their professionalism, courtesy, timely appointments, and the ability to annually service our ac equipment. I would highly recommend this company!

su
Review №21

Librado came to our home and he exceeded our expectations. He is professional, knowledgeable and very qualified. He not only fixed our problem quickly but he gave us many a/c tips that were helpful. He truly cares and is conscientious. Thank you!

Ca
Review №22

I highly recommend Knight Air. It was heartwarming to work with a company with compassion and family values. Chuck even moved my fridge across the room! Support our family businesses and you will love working with Knight Air.

Ja
Review №23

Great Service, Reasonable Price, On Time and Very Professional.Highly Recomended. Five Stars *****

Ja
Review №24

They have always done a good job at a fair price for me. Been using them exclusively since 2008 when they installed a new furnace and blower.

Sa
Review №25

Our technician was Maurice O. and he was absolutely wonderful! He was very thorough and was VERY polite. He took the time to explain things to me as well as answer all my questions at the end of the service. All of which he did with a pleasant attitude. Thank you Maurice!

Ka
Review №26

I loved working with Chuck Knight. He was responsive and helpful. However, watch out for Carisa in the office. I had several mistakes with her over the past 6 months that cost me over $1,000. Needless to say I do not recommend this company and I will certainly not be using them again.

An
Review №27

Chuck Knight and the Knight Air Conditioning team have been providing excellent/trusted service on my Air Conditioning (Heat Pump) units for over eleven years.After two other major valley AC repair contractors told me that I needed to replace my downstairs unit, I contacted Chuck based on a referral from “Rosie on the House” certified contractors for another opinion. Chuck checked out the unit and advised: 1. Sure we could replace the unit and he would be glad to do so; OR 2. another option would be to replace a capacitor and add a starter assistant device and see how things go. It has been over 11 years that Chuck and team have been servicing the unit until it started leaking the R-22 refrigerant. Based on a discussion with Chuck and the options provided I decided it was time to replace the unit. I gave Chuck the go ahead to replace the unit and would not even consider another contractor based on the service and trust Chuck and team have consistently provided.The Knight Air Conditioning team did a very professional installation, they were a pleasure to work with and provided great explanations for all of my questions. So a big thank you to Chuck, Carisa, Maurice, Jesse and Librado.

Ti
Review №28

I have been using Knight Air Conditioning for years. Quality service. Recently had a summer tune up (5/2019). Augie G. did a great job and places well deserved pride in his work. Confidence I can trust.

T
Review №29

Honesty and integrity arent just words to Knight Air, they are practiced. Thank you Chuck for coming out on your day off to fix our AC unit, we appreciate it and you! The best service of any kind weve had in our home! Well be life long customers.

Be
Review №30

Great experience dealing with Librado V. My family and I were referreed to Kinight Air Conditioning by our realtor. Upon contacting them we were able to get an appointment ASAP. Very professional and punctual. Actually showed up earlier than the window of arrival that I was quoted. I even was given some extra advice that will go a long way in making sure my AC unit works efficiently and will have somee longevity. Overall, very pleased with quick response and the professional work done. Would highly recommend.

Ma
Review №31

Update: Chuck came a little after the time slot he gave me. He was very cordial and kind and personable. I am upping the company’s ratings from a one to a three just based on that one interaction. I am still disappointed that the company wasted my time initially, but he was very professional when he actually came.My landlord chose this company for routine maintenance on the A/C unit at the house were renting. The first tech that came was timely and professional, but informed me that the unit was old and cracked. A day after this my landlord said the owner of the company was going to come and look at the unit. I got a last minute message on a Saturday evening saying that he would be by shortly. I rushed home from work but he never came. This was before a holiday weekend. I didnt hear back until the following Tuesday that apparently some sort of communication issue happened. ??? The company scheduled a follow up the following Tuesday. I waited the entire 4 hour time slot and (of course) no one came. I didnt hear from my landlord until late (while I was in class at night) that someone was running late and would show up eventually. Unsurprisingly, no one came. I just heard back from my landlord that someone (lol) will be coming NEXT Tuesday.... we shall see.... If the company was as quick with their communication to their customers as they are with replying to their bad Google reviews maybe they wouldnt be getting a bad review?

An
Review №32

Got duct cleaning and AC tuneup on our house AC. Office person was friendly, the technicians did a great job. Would use them again!

Gr
Review №33

We purchased a new unit from Knight in December 2018. Unfortunately, we just keep having problems despite multiple visits from this company and all the great reviews this company gets. We paid more than $10,000 for a new air conditioner and now we sit with no a/c on Labor Day Weekend.

Ch
Review №34

Fair price and quick service

Ro
Review №35

From first talking to Jordan to set a convenient appointment to having Maurice show up on time, the scheduling and execution of the schedule was perfect.When Maurice arrived, he listened closely to the mild concerns I had about one if the units which will rattle a bit when it starts up. I had another company contracted up until 6 months ago to come and inspect the 3+ year old Trane units on my roof. Maurice found that one of the panels was missing 3 screws. It may have been the noise culprit, and likely from the previous company that last inspected the units, but in any case, he went ahead and replaced the screws. He gave me a full verbal report and within minutes of his departure, I had emails with reports of the A/C’s health. To be sure I will be calling Knight A/C in the future!

Do
Review №36

Been using them for 15 years, they are awesome! From office staff to technicians to owner...all are wonderful!

Ju
Review №37

Best company ever. Offered FREE use of a portable AC while disputing our warranty claim with Trane and many great ideas on how to assist the warranty process. Not many companies have this type of care and consideration for their customers!!!!!!

D
Review №38

I was very fortunate to find Knight Air Conditioning. In addition to being a great guy, Chuck is honest, dependable, fair, and provides extraordinary service. I highly recommend Knight Air Conditioning.

ch
Review №39

Great customer service

Sh
Review №40

Great service at a great price

Information
15 Photos
40 Comments
4.7 Rating
  • Address:515 E Carefree Hwy, Phoenix, AZ 85085, United States
  • Site:http://knightairconditioning.com/
  • Phone:+1 602-943-2672
Categories
  • Air duct cleaning service
  • Air conditioning contractor
  • HVAC contractor
  • Heating contractor
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:9am–4pm
  • Thursday:Closed
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
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