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Kerrys Car Care
25175 N 67th Ave, Phoenix, AZ 85083, United States
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Kerrys Car Care

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Ka
Review №1

Very friendly service from start to finish! We will be back for future maintenance for sure! TJ took time to explain in detail what needed to. be done and why. I SO appreciated that! And they were able to complete our service in the same day we brought our car in. Customer service is outstanding!

De
Review №2

Everyone I talked to was very friendly and professional. They made me feel confident in the pricing they charged and after I did my research. I feel they were honest and fair. I recommend them!

Me
Review №3

Always friendly and good! Love going here. Don’t feel like they force any unnecessary repairs like other places can, only what you absolutely need done. Will keep coming back.

Br
Review №4

I’ve been using Kerry’s at 67th for a few months now. We recently moved up to this area and needed a reliable mechanic. I’m always impressed with the customer service and how friendly the front staff is. Most recently I took my vehicle to them for another alignment, no fault of theirs. I happily agreed with the price and at the time of pickup they didn’t charge me. Stated they did the alignment last time and would not feel right charging me.Awesome place that I’ll continue to go to!

Se
Review №5

The crew at Kerrys took such good care of us. In the midst of a 700 mile road trip they were able to swiftly diagnose issue which could have had major consequences. They were amazing and gave us the right advise to get us home safely. Highly recommend.

Vi
Review №6

Charged me for an oil change that they did not do. Said they would add coolant to car as well, did not do that either. Went in to see why check engine light was on, they gave me a 3300.00 estimate, got a 2nd and 3rd opinion, both 2nd and 3rd opinions were matching soot on, but none of the requested repairs Kerrys wanted to do were needed. They are scammers!!!

Me
Review №7

The staff at Kerry’s was so professional and friendly. They got my car ready in a timely manner and though I didn’t need it, I thought the fact that they offered a shuttle was a huge plus. Also, no pressure to do a ton of work to my car. I felt that they were very honest and straight forward. Thank you!

22
Review №8

I called and talked to Bobbie to set up an appointment for service. When I had arrived an hour early they said they would get my motorhome in as soon as possible. They performed the service in a fast and courteous manner. I would recommend anyone to this facility for their minor or major repairs.

Jo
Review №9

Wanted to love this place at first, but now will never come back. Very friendly people. Had a car in for an oil change and they recommended a major repair; I called to confirm the quote and work before scheduling it to come back in, and they did confirm. Then, dropped it off and 5 hours later was told it would be twice the price! Didnt want them to proceed.Came in to pick it up and was told they made a mistake and tried to quote me again with discounted labor but told me they had the wrong parts. Said they would honor the labor quote. They did not. Told me they would only do a portion of the repair originally quoted for a much higher price. Friendly people dont cover up for a lack of competence or integrity to honor their word. How can a auto repair company making a substantial repair recommendation NOT be able to quote things correctly multiple times, even when I tried to confirm? I dont have any confidence in their recommendations. And while mistakes happen, they didnt have the integrity to stand behind their offer when they acknowledged the mistake. I wont be back. I will email you my customer information so you can review.

Ka
Review №10

Always honest and quick service! Always thankful for their service.

Pe
Review №11

We have used this business since they opened, several years ago. A great place in so many ways: friendly, trustworthy, on time and super convenient.I have definitely always felt like a valued customer and know they are trustworthy as repairs recommended were also recommended by my long distance mechanic brothers.We love this place and highly recommend!

Ga
Review №12

It was great to see Bobby back on site. I was also very impressed with the addition of John and Devin at the service counter. Both were engaging and very professional. After a couple of challenging experiences over the past year, my confidence in Kerry‘s Car Care is greatly renewed.

Mi
Review №13

I have gone to this place twice in the last two weeks (Break Job and Oil Change). Both services were a great price. Both times the job was done in a short amount of time. And both times I was provided great customer service. I will definitely be going back for future work.

Jo
Review №14

These guys are good! Honest. Provide you with Choices and Options. Front line technicians know their cars. I highly recommend. I’ve been using for 4 different cars for last 7 years.

Ma
Review №15

The people who work here are so friendly and helpful. Really enjoyed doing business here and will be back for anything car related!

ki
Review №16

I was very impressed by these guys, best price Ive ever paid for an oil change done on my 2007 Chevy Trailblazer! The service was excellent, fast, friendly and they even picked me up and brought me back after my car was finished. (Thanks Logan!) I highly recommend Kerrys on 67th and Happy Valley!

De
Review №17

TJ is an extremely stand up dude. I brought my truck in for an oil change and they had found some issues with the brakes(Catching this and sending me pictures before it came a bigger issue). During this process my aftermarket suspension had some issues of their own. They were quick to admit that they had screwed up and fixed the issue with the suspension at no cost. I brought my truck in to my lift shop to be sure there was no damage done and they said everything looked fine. People make mistakes and I think it’s extremely honorable that they admitted it and fixed the issue no question.Only part I was pretty disappointed about was the scare tactic that Tyler had tried to use to get me to do more work on my truck. Stated the factory required me to flush transmission at 50,000 miles when in fact factory suggest 150,000 miles. He also tried to charge me for oil change even though I had signed up for the package. I get up sales, every mechanic shop does them. But trying to use scare tactics and sneaking charges in will eventually lose customers.I will be returning to the shop for more work on the vehicles but will only deal with TJ. Highly recommend TJ!

T
Review №18

I was headed out of town and forgot to get my oil changed. Called 2 hours before closing abs they got my car in. All three employees were very sweet and professional. I am so grateful for the service. Thanks TJ.

Da
Review №19

Kerry’s always provides the best service. Their customer service is off the charts amazing and I’m always thankful for their integrity! So appreciative to have a reliable car care place right in the neighborhood.

Al
Review №20

Honest mechanics, professional and reasonably priced. Would recommend to friends and family!

Fr
Review №21

I frequent Kerry’s for a couple reasons. They are close to my house and more importantly, they are affordable compared to other quotes I have received for jobs. They are professional, warranty much of their work, keep their timeline promise always for me. Car repairs are expensive and it sucks when they come up. I will continue to come here.

Ar
Review №22

I just wanted to thank Alex and the rest of the team at Kerrys Car Care they actually do Care!!! I had an excellent experience with them as they went far beyond the norm to make sure I was a happy customer. I definitely will be back.

Mi
Review №23

Very kind and courteous. Being my first time taking a car in, they (Devon specifically) talked me through every step of the way and gave me a lot of helpful tips and tricks for maintaining my car. Will definitely be coming back again.

Je
Review №24

They fixed my window motor and did an oil change. Super friendly and at a fair rate! The work was done quickly and I couldnt be happier!

jo
Review №25

Amazing service! Very friendly and honest. Hard to find good mechanics who wont take advantage of you. These guys are the gold standard.

Ca
Review №26

I got into an accident recently and these guys helped me out so much! The first place I went to gave me an insane estimate. Kerry’s guys did everything I needed done at the rate I needed. They were also very nice and professional.

Ni
Review №27

Great spot my guy at the front is a legend and helped me figure stuff out with my car.

Jo
Review №28

Wow! They were able to fit me in last minute and were so fast! Definitely coming back!

Ch
Review №29

Friendly staff, willing to show you the issues. Great prices. Will definitely use them for any car issues.

Ta
Review №30

We had a great experience here. We didnt feel like we were being sold on anything and all of the staff really listened to our concerns. Would recommend to anyone!

De
Review №31

****^^^ Breaking NEWS^^^*******Just had my car serviced at Kerry’s and was pleasantly surprised at how efficient and quickly my vehicle was completed. It’s so great to have Bobby back! Thank you to Bobby and crew for such a fantastic job and always treating us like family! We will continue to recommend and support Kerry’s when it comes to any vehicle we have. Great job guys! Thanks

J
Review №32

Very thorough and friendly to work with. checked every aspect of my truck and make sure that anything that looked bad was gone over before they gave it back to me. I will be coming back from now on.

Re
Review №33

I’ve been a loyal customer for 15 years. The last 2 visits were disappointing. Today I had an appointment and they said it would be hours til they could get to me. I make appointments because I’m a caregiver for a 100 percent disabled vet. I have limited time.I told them I will find another repair shop that is professional and timely.

Br
Review №34

TJ was fantastic! Super professional, very clean place, 5 stars!

Er
Review №35

Great experience. Honest and professional with competitive prices.

Ch
Review №36

Repeat customer. I am always treated like a king. Jason and TJ are great!

Ev
Review №37

Made appointment, promptly took my car in and did the work while I waited.

Ju
Review №38

Bobby and his guys over at Kerry’s Car Care @ 67th & Happy Valley in my experience are the best shop on the west side! They are always diligent, honest, and ask for permission prior to any work being done. It is hard finding a car center that you can trust. Do yourself a favor and give these guys your business you won’t be disappointed!

Na
Review №39

I’ve been going here the last few years to get my oil changed after plenty of bad experiences with JiffyLube. I will only take my car to Kerry’s for maintenance and repairs. They take great care of their customers, and are always professional and personable. Quality work for a fair price.

Ju
Review №40

Very professional and quick service. I was very pleased with the entire process and all the employees. Highly recommend these guys, they know their stuff.

Ve
Review №41

Great job. I use Kerry’s to regularly maintain my vehicle. Everyone is very courteous and I’ve always had the best customer service.

Je
Review №42

FANTASTIC! I had a soft brake pedal and needed a flush to drain some contaminants. Everywhere else quoted me $500-$600 for a new Brake Master Cylinder and wouldn’t even bother with a flush, but TJ at Kerry’s Car Care did the flush no problem and got my family back on the road!I’m done with corporate car care centers and will be coming back here for all my future car care needs and you should too.👍😁👍

Sa
Review №43

This place in unreal in a bad way, please please please please please do not take your car to be serviced here!!! I took my car in to check why my check engine light came on only four days after buying it used from a dealership private mom and pop place. They went through the process of my warranty company I had through the car to see if they would accept fixing it. Diagnostics to just see what was wrong with the car was $348 something rather, that’s insane!! My mechanic brother even said that’s not right.... then they didn’t call me out to tell me that my warranty company denied everything. They just sent me the estimate invoice for what it would cost me before I called them in hopes that I would accept the charges so they could start working and then later tell me my warranty company didn’t accept anything and say that I needed to pay or they would keep my car. So I told them they need to lower the price cause I’m not paying that much for them to just find out what was wrong with the car. They finally lowered it to $167 after I put my foot down. I paid that and left but before doing so they said they couldn’t send that to collections for me or do payment plans or anything. They should be telling people that if they do anything to your car that costs money and don’t tell you about it up front, that they’re going to keep your car hostage until you can pay it to them. So then they offered to hold onto my car until I could pay that full amount and I said uhm hell no because then you’ll just tack on charges for it staying here. I also had to figure out how I was getting to work and back for several days without my car and they provided me with a Lyft ride home from work but I waited several hours before it even picked me up. Terrible terrible service. The guy in the front named Andy is also extremely rude when you explain that you’re frustrated and don’t understand something so you need him to explain it in detail. He talks to you like you’re automatically stupid.

Pe
Review №44

Long wait. Failed to secure hood but was able to pull off freeway and close. Overall am pleased with service.

Ja
Review №45

We took our 2014 Fiat 500L here today to have the brakes inspected and an oil change because it’s been making squealing noises and stopping suddenly when applying the brake pedal. They found out the front rotors were bad and replaced all the brake pads on all 4-wheels. The car runs great and it feels so much safer driving it now, I’m so glad Kerry’s made my daughters Fiat safer to drive. I would HIGHLY recommend them to anyone

sc
Review №46

I made appointment for oil change. Guy at the register said he had a coupon hed use to save me about $10 to $20. They charged me full price. They forgot to reset Oil Life Gauge so I had to return to shop. I brought in the paper floor mat they left in my car when I got there. They also gave estimate on 2 of 3 differential/ transfer cases flush/ clean and the cost for 2 was what I paid the last jeep dealer for all 3 services. Was dissapointed unfortunately. Hope all others have better experience?

Me
Review №47

I had a great experience at Kerry’s today. I’ve had a lot of rotten experiences with the automotive industry. However, everyone at Kerry’s was knowledgeable and welcoming. John answered all of my questions and explained things in detail, showed me pictures, and told me what to expect from my car in the future. Bobby and TJ were around and chatted with me and my kiddo and were very nice! They got my oil change and transmission fluid done quickly and it was affordable! I’ll be back for all of my cars needs!

Ja
Review №48

I received the best diagnosis and help from a service center I have ever received. I would trust them with all of my family.

Bi
Review №49

I had a great experience at Kerry’s, very professional and a bunch of nice people working there, my first interaction was with Andy who is very knowledgeable and was a great help! I would definitely recommend taking your vehicles to Kerry’s Car Care.

Do
Review №50

Duty & ObligationIt is the words on the poster in their office. But apparently just words, not anything meaningful.I brought my car here 3 times for the same issue. First time, they told me this will fix it; nope.Second time, advisor says “well at least we solved 50% of the problem, yes!” I make sure they can fix it - do we need a test drive?; nope. We’ll call you this afternoon. 48 hours no call or update. Only to learn that they reassigned my designated advisor and now I have to start all over again with someone else.Third visit, let’s test drive it. Here is an invoice for another couple grand with a laundry list of items they hope to be the issue. None of which was called out to us on the first or second visit despite the words on the wall.No: honest service, obligation, or duty.Yes: distrust, lies, and even sarcasm.Get a 2nd opinion or just go elsewhere.

Co
Review №51

The guys at Kerrys are always great to work with. Awesome place 🙂

Aa
Review №52

First time stopping by...and it was great! I’d definitely head here before a dealer again. TJ was friendly and warm. The waiting rooms are spectacular and cozy. Check them out!

Al
Review №53

Got a car inspected before buying and they gave me all the car fax and told me an estimated price of how much it will cost to get everything fixed. Super nice guys and informative.

An
Review №54

Kerrys does an excellent job of keeping my truck in great shape. Thank You Kerry’s Car Care

mo
Review №55

Everything went smooth as usual, Kerrys car care is always very friendly and professional and follow through with honest opinions. They have my recommendation!

ma
Review №56

It was my first time at Kerry’s. Everyone was friendly and kind and genuinely seemed to enjoy their place of work and their various jobs. The best part was the quick and efficient way my issue was handled. It’s quite obvious they know cars and enjoy working on them! I am very happy with!

Ri
Review №57

They were very honest about the repair. They were on time with the repairs. They also gave me a five year warranty on the work done.

Mo
Review №58

Very good and honest people and fast service.

Me
Review №59

Great job although it did take six hours.

Je
Review №60

Kerry’s is honest, professional, and stand behind their work. Friendly front staff goes out of their way to take care of you.

Sa
Review №61

Had an 11 am appointment. The driver John who dropped me off and picked me up was very nice. They said it would take 1 hour and 45 minutes. I called at two hours snd 15 minutes snd they said they hadn’t gotten to it yet. Why even make an appointment then?? Or tell me they can’t get to it for about her two hours snd I could have run errands and then brought the car back. I had a busy day planned and it took four hours to get the car back. I also checked with two people to see if they had addressed my tire pressure. Both told me yes. When I got in The car and drove away it was obvious that it hadn’t been done and I had to go back

Ja
Review №62

Very good service! Staff was professional and performed the diagnostics and service very quickly.

St
Review №63

I went for a pre owned car inspection and they were very knowledgeable and helpful

Gr
Review №64

Fast, friendly and efficient with great pickup/drop-off service

Ni
Review №65

I have been taking my car to Kerry’s for years and they have always taken care of me. They are trustworthy, reliable, and very personable. I recommend them to everyone!

Lo
Review №66

GREAT CUSTOMER SERVICE!HIGHLY RECOMMEND.

Ke
Review №67

I called Kerrys Car feeling my suspension having become awkward, with a rough ride. It is a older car, so this repair was imaginable and expensive. They were very straight with me and that is extremely valuable to me. Because of the potential cost they researched around for what coupons they could come up with for my case. They finally did and helped me somewhat. John was a descent guy. Very polite and respectful. I felt good all along and after the repairs, the car ran anew. They shuttled me to and fro. This was my second time at this shop, so Ill stay with them. No more going to Lexus dealership. No need. They know their work here.

Ki
Review №68

Awesome shop will tell everyone about it

Ti
Review №69

They have exceptional customer service. Very pleased with them.

Ry
Review №70

They were very nice and very accommodating on the phone, so I set an appointment. Unfortunately my oil changed to two hours and 20 minutes. I’ve never waited that long for an oil change. Part of the time was waiting for them to get the filters from the part store. It seems like Honda filters would be pretty standard to have on stock. I will definitely go back and give them another shot since they get great reviews. They are very organized otherwise, and I like that they text you during your oil change to let you know if you need filters or anything.

Mi
Review №71

It was timely and great customer service...

Am
Review №72

I started coming to Kerry’s because it was close to home but the customer service keeps me coming back. The staff is always cheerful and helpful when booking appointments and they always remember me by name. They have always done work timely and fair, and have taken the time to explain recommended services. Their new system of approving or declining work from an electronic quote that is texted works best for my busy life! Highly recommend.

Ka
Review №73

The staff was very courteous and caring of their clients. They took very good care of the car and our time there. They kept us in the loop at every step and made sure we were 100% okay with decisions and recommendations they made. We definitely will be going back to use them in the future.

Lu
Review №74

Very friendly and upfront about costs and what needed immediate attention on my older truck.

An
Review №75

Amazing customer service and speedy repair. They are straight forward about how long the repair will take and honest/fair with the charges. Anything you might need, just ask. Kerry’s Car Care is the place with guy anyone would need to take their vehicles to for all repairs

Ja
Review №76

They fixed my Explorer up in record time and for a good price. Friendly service and quality service.

St
Review №77

UPDATE: Was contacted by the owner and I received a check to reimburse me for the damage and service to my vehicle.Update: 2-1-2019 after 30,475 miles the Goodyear eagle ls2 tires have developed a bubble in one of the tires, no warranty of course.... Garbage shop.... broke my car and sold me bad tires.

Sh
Review №78

Great service. They never try to talk me into getting work done that my vehicle isn’t necessary. Costs are always reasonable.

Er
Review №79

Brought my car for a routine oil change and tire pressure check. They recommended over $500 worth of services telling me the transmission fluid should definitely be changed and sealed within a few weeks because there is a leak. I declined the service for now to get through Christmas first and after driving the car home there is now fluid leaking into my driveway which was never there before!!! I’m sorry but I do not believe this to be a coincidence more like taking advantage of a woman who knows nothing about cars and I will never be going back there!

ay
Review №80

Everyone was incredibly friendly. Waiting room was super comfortable. Broke down every inspection and service before preforming any work. Highly recommend to anyone needing their car serviced. This is definitely where Ill be taking my car from now on.

An
Review №81

First time going to this location. TJ was extremely helpful and a pleasure to work with. They got my truck all fixed up really fast and the repair was very reasonable. I would highly recommend taking your vehicles here. They gained another customer for life.

Br
Review №82

I will definitely be giving Kerry’s All of my business when it comes to vehicles. TJ is a good guy called around to a couple other places he shot me fair prices. .

Da
Review №83

Great service and fair prices.

Le
Review №84

Service was just outstanding. There were some complications from the vendor they went out of their way to continue the search to find the right part that we needed and they were relentless in getting this done as soon as possible. I highly recommend Peoria/Phoenix location off of 67th. Andy and his team went above and beyond

ja
Review №85

I got to tell you Ive been using Kerries for over 5 years. I would not take my truck anywhere else. Service and the communication is second to none! My boy TJ has been there and then went to another location and that was back! The service is always been good but with TJ there its amazing! Always get a great experience .. Ty

Mi
Review №86

Great service and kept me informed through the whole process. Very friend and professional staff.

Ch
Review №87

Very pleased with Kerrys. Its always scary taking your car to the mechanic. Yall have gained a new customer!! Thank you!😁

No
Review №88

They turned a stressful event into a stressless experience! From my vehicle not starting to them showing up getting my Vehichle doing all the repairs and personally dropping the vehicle off. There service was amazing and a life saver!

Ka
Review №89

Caused more problems then they fixed, wouldnt recommend this to anyone, took way to long for everything, poor communication.

Ma
Review №90

Always professional and friendly.

Ke
Review №91

Great staff, reasonably priced.

La
Review №92

I would have given a five star review except for there in competent shuttle service. Long wait time to be taken home, even longer wait time to be picked up.

Za
Review №93

Kerry’s is an awesome placeFilled with awesome people. Bobby, Jason, Chris, all awesome people. They really treat you not just like family, but as a really good friend. Have been going here since they opened their doors and don’t plan to stop anytime soon!

El
Review №94

Quick. Freindly. Took care of everything. Nice waiting area easy shuttle service. Ill be going back.

Da
Review №95

They was quick and proficient at finding what was wrong with my headlights. Gave me a fair price, and when I got there they did their best and lowered it about another $75. I would recommend them for sure

Mu
Review №96

Great staff and great prices.

Wi
Review №97

Awesome group of people. Recommend them to everyone. Thank you!!!!!

Ca
Review №98

I have been taking my vehicles to Kerry’s for years and I will always trust them with my cars. They do a great job and always take care of me. I have a great relationship with TJ and I recommend him to everyone. Not only is he always honest, he treats me like family and will never try to take advantage of anyone. Give Kerry’s a try if you are experiencing car problems and ask for TJ, you will not be disappointed.

Sa
Review №99

Great service all around! No one better around!

Jo
Review №100

First time customer. I will definitely be going back! The lobby and waiting area are very clean and kept at a pleasant temp. The service provided was fast, accurate and professional. Car work is never cheap, however Kerrys offered me a bulk package for oil changes which saved the cost on the 1st change for free. With synthetic oil, thats $50+ saved. Staff was friendly and walked me through upcoming work needed. Nicely done!

Information
23 Photos
100 Comments
4.6 Rating
  • Address:25175 N 67th Ave, Phoenix, AZ 85083, United States
  • Site:http://kerryscarcarephoenix.com/
  • Phone:+1 623-572-2727
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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