Forrest is the best. He was extremely helpful and funny. He diagnosed and fixed the problem another shop couldnt. He took the time to explain everything to me and answered all of my questions. Mickey made some good suggestions for extended warranty companies.
Third time visiting this location the front desk guy (Lou) is very helpful every time he gave me his best price available while still giving me different options on my repair instead of just saying this is what we need to do and it will cost this much just like other shops. Even having to spend over 800$ on a repair i feel confident that I was NOT taken advantage of unlike other places. He even went out of his way to explain financing ( which I did not need but it was still nice that he mentioned). I will most definitely come here for any car issues I have because of Lou!
Got synthetic oil change. They did honor online coupons for discount. Quick service. Staff was very nice. But, the actual mechanic did not reset my oil change guage, and did not inflate my 4 tires. So, I have to go back tomorrow to get it reset and tires inflated to my SUV stats..
I would definitely come back to this location. I ordered tires and by the next day they were delivered. I was running late for my appointment and they still installed my tires and it was done in less than 1 hour. I have found a new place to get work done on my car.
Great new place to have your car needs to be resolved. I absolutely love fast efficient service. All done same day no hassles with cant do it today, how about tomorrow. Need it today? Yes we can take care of that for you. I like to be a repeat customer when service is more than outstanding. I went back to Midas since I kept hearing noise from back breaks. Honestly, I hate to have car issues but since my car is over twenty years old and in the best condition it can be I trust someone who can fix my issues the first time and not make me run back and forth and since Midas is right up the road, they took care of my issues. Mark who is the store manager put his best tech on my Ford Mustang to resolve all my driving issues. I can tell you I have been to many service places, they give you the run around, put anyone on your car and then off you go having to return with more issues. This is a new place and the team of guys there work hard to make every dollar count, I cant thank Mark and his team enough times at Midas for my recent fixes on my Mustang. Drives like a champ!I highly recommend anyone who hasnt used a Midas before to give this store a try, I can assure you that your car will be treated like family.
I’m so disappointed I really used to like this Midas A lot They had a manager here name James treated me like family . I felt welcomed today I was greeted by someone new and he was just unpleasant felt more like I just want your money then actually building a relationship which is why I continued to bring my car here for service but I will no longer come and bring my car here makes me sad but I’ll just rather pay someone else who is going to make sure that me feeling welcome and comfortable is their priority. Again super disappointed loss customer .
Midas on Bustleton Ave has good and fast service so far. Friendly, polite and professional staff. Reasonable prices and they are sending you a coupons from time to time so they could be used in store and make your purchases more cheaper.Recommend!
My first time coming here was a couple of days ago for an oil change and and then I came back today for an inspection. James, who was at the front desk, was SUPER friendly and made sure that my service went smoothly from start to finish. He kept me updated about my wait time and was just an overall pleasure to interact with. I will definitely be back for car services in the future!
The Midas Shop on Bustelton Avenue is outstanding and Brian is particularly good — professional, courteous, knowledgeable, honest, and hard working. I highly recommend Midas for any and all automotive needs. You will not be disappointed!
Definitely one of only mechanics I would let work on my bmw. Knowledge, experience, price and how quick they can get it done. Definitely will be back when time is right.
Not all Midas are created equal. Brian on Bustleton is awesome. Was able to see me even when they were super busy.Got a FREE oil change once. Only place I go in the Northeast.
This was my first time ever visiting this place. I plan on visiting again. These guys are swamped and they didnt have time for walk-ins. I explained that this was the 3rd shop I have been to today and everyone is telling me I need to book on advance at least a week just for a simple oil change. After hearing that they were able to adjust some of their schedules and found me a slot the next morning. They also helped find me a coupon online and saved me $20. It was a good experience
Manager Brian assures the work is done right. Pleasant and accommodating. I drive a long way just because I trust him and quality work. Not all Midass are equal.
It was a good experience I learned a lot about my car and was even able to look underneath Abdul was awesome and very patient with different questions I had about my car.
The people who work at midas are friendly and helpful in any situation you have and give you the best possible solution
Looked them up online for car inspection, was able to make the appointment online. Got there and got out of the car, before I could even get 2 words out, this guy starts telling me to move my car (almost yelling)...hello, thats what I wanted to ask, where do I put the car...since there was NO empty parking spots. Anyways, I moved it to the very end of the lot where they just park cars anywhere on top of a grassy area that looks like more like a junk yard. Thankfully another guy serviced me. Appointment was for 9:30am, got called at 2pm when it was ready. Except for the rude manager, who also snapped at his own employees for taking his pen...all ok with the service to the car. Will not step into that Midas again but I am satisfied with the actual work.
Courteous and fair. No nonsense service.
I got new 22” rims for my bmw x5. After going around so many shops and no one knew what’s they talking about. I stop here abd james was so helpful and got me the right tire size and was so helpful and nice to me. I highly recommend it. See james.
First time there my air conditioning system was not working so they put antifreeze in side. My car that ran me 155.00
Dont buy Groupon and go there, there are so many hidden fees they charge you which end up being same as their displayed price. I stopped going here and the staff is not honest with the price. I got better deals and less fees in Midas cottman location.
Horrible customer service, made an appointment a week in advance, the day before they tell me they can’t take my car. But to bring it in Monday morning, they’ll “take a look at it, than I’ll be on my way.” Monday morning I go there only to be told it’ll be 140$ for them to look at my car, and it’ll take 2-3 hours. So I ask, why wasn’t I told this from the beginning? Indian guy gets very defensive, and states he’s not here to argue. Sir, I’m not arguing but asking why I wasn’t informed this on the phone. Needless to say, after such poor service. I felt the need to take my business elsewhere! Don’t bother coming to this place.
They diagnosed asap and my car is in great working order cudos to all at grant and busleton midas
Great place, kind people, quick services would recommended for anyone
Staff was Covid prepared they moved very efficiently went there to have my A/C serviced and repaired didnt have an appt and they still fitted me in most places wouldnt have which I so very appreciated. Will definitely return
Ok.....they told me to come back tomorrow.....
I like this mechanic workshop, they are very professional and expert in vehicle mechanics, I recommend it, they offer you a guaranteed job.
The men at this facility took excellent care of my vehicle. They were polite and very courteous. My car is now working beautifully. I am very satisfied. Thanks Midas 😁
I came in with a Groupon voucher I purchased and the code wasn’t working for some reason, so the guy at the front desk told me to contact Groupon. Groupon wasn’t the easiest to deal with an kept giving me the run around. These guys went over an beyond trying to locate a callback number for “Groupons Customer Service”. In the end it was no luck finding the number but these guys gave me a deal on my alignment just so they wouldn’t break my pockets an they wasn’t even responsible for the inconvenience. BEST SERVICE I’VE HAD AT MIDAS!
Awesome service at quick notice. Very friendly and very helpful!
Very trustworthy,thank you for fixing my tire.They are the best
Honestly, the folks are nice and very attentive. However what I dont like is that I went to this location for the first time this wkend and I had a scheduled appt for an oil change and a tire rotation. I was extremely tired after working 12 hrs and getting 2 and a half hrs of sleep. So I didnt check my tires until the next day and realized they never did my tire rotation. Tires can be expensive especially if youre someone like me who likes good quality items. Most tires come with a mile warranty, however if you the customer isnt taking care of the tires properly you void it out. Getting your tires rotated every oil change is recommended for better wear and tear. They never did the rotation, and this isnt the first time this company told me they did something and didnt. Luckily for me I know what to look for. I guess I need to find another company to go to.
This is a terrible place!!!! FYI when I go into a place for service I do not wish to return for something that should have been done as promised and what I paid for!!!! I live 40 minutes away and will not be returning for windshield washer fluid. You people are useless and money hungry i will go and purchase my own and pour it in myself.!! What a waste of space!!! I spent $262 and you people probably did nothing to my car!!! I should have left when I showed up for an appointment and was not seen on time. Dont respond to me with your generic respnse!!! You if you are a white friend come on in awwwwww I
Would greatly recommend this location, went to get a resonator delete and couldn’t be happier with the results and my overall experience. Lou is a nice guy and was very helpful with anything I needed.
I pray that everyone reads this review before going here. If you don’t value your money then feel free to get service here, otherwise stay away! For one, they charged me $35 dollars for having my car there for 3 days even though their policy says you get charged 35 dollars after 3 days when yo your car is done getting work. I took my car on a Monday, gave them the okay to fix on Tuesday and they lied and said my car was ready on Monday when I didn’t approve the repairs until Tuesday.Second, if you’re in a tight spot do NOT do Easy Pay when they offer it. Desperate because I needed my car to get to work I did easy pay. I do not make a lot of money an there seems to be an approval process. The man at the desk lied on my application about how much I make a month and now I’m paying the price for it because I can’t afford the monthly payments. I would much have rather paid from my credit card but maybe it’s my fault for allowing myself to get pushed into doing easy pay.Third. I asked them to change my tire that caught a nail and they changed the wrong tire. When I brought it up they said “well actually the driver side rear was worse than the one you wanted done.” Just wow.Very ghetto and would not recommend to my worst enemy. Only compliment I can give them is they fixed my car pretty quick.
DO NOT COME HERE. OVERPRICED AND VERY RUDE. THEY DISCRIMINATE.
When I called over the phone they gave me a estimate of 2 hours when I arrived they took care of me right away they delivered and exceeded my customer service needs they were helpful and very happy people thank u I will be back
Very professional and outstanding service
Had what i needed an was very respectful
Went in for a simple exhaust fix (that low cost exhaust ended up doing for $175) I was quoted over $3000 for things it seemed like he made up. The manager was rude and disrespectful but the employees were pleasant.
Great courteous very fast service. I ordered on Groupon at 2pm. My car was being serviced at 2:30pm. thanks
Fix a problem I had when a lot other shops had my car made my car sound new again
Great service staff is great very reasonable youll be happy you went there
Excellent service buy the Midas Team, especially Robert Hose On a quick and friendly service. 4 whee alignment and tire balance done in only an hour! Both friendly and professional! Highly recommend Midas on the BUSTLETON Avenue.
Oil change quick
Excellent service I will be returning,and the front man thats at the front desk..
Robert and crew were very professional, thorough, and informative. They let me know what they recommended I needed, in order of inportance, and with reasonable prices. Most places just recommend a bunch of unnecessary repairs just to take your money. But these guys were very honest and upfront about what was going on. Definitely going back!!
I have always had an awesome experience at this store. As a returning customer, I can confidently say the service is always prompt, professional and pleasant! Store manager Rob is very accommodating, too. Midas at Bustleton is a perfect neighborhood store for all my car needs, from inspection to a quick oil change. Will definitely be back!
Service is great! Rob is awesome super helpful answered all my questions. Very professional environment. Definitely will continue to bring my car here to get service. Best service I had and Rob makes the process easier. Satisfied customer.
Over priced the car needed two links $ 20 Per link 15 minutes labor they charge $260.00
Very helpful easy to talk to about car issues always gets down to the problem and is straight forward with you love those guys like family thanks Brian, new rob, super Dave and to the rest of you guys who showed love and helped out
This was my second visit to Midas at 9417 Bustleton ave in Philadelphia....and my last!! My first visit for an oil change I had a coupon for 18.99. My total charge was 27.00 which included a disposal fee and taxes. My next visit, I had the same coupon, requested the same service and was charged 42.87. The only difference was that my daughter brought my car in this visit. She was told there would be an extra charge, never told the amount, since my car needed 6 quarts of oil and the coupon only covered 5?? She was not informed of the additional 23.00 until after the service was completed. I called and was told by Rob, who continually called me “Hon”, that the extra oil and disposal fees and taxes were the reason for the 42.87!!! Why offer a coupon for 18.99 for an oil change and charge 42.87?? If you are going to misrepresent your services and prices, customers need to be aware.
The worst bias company. Breaks things to charge you money
Been coming here for years and Rob was amazing today. I was in and out with getting new brakes and rotars. I was surprised on the speed of the job, price was fair, and service is A 1. Thanks Rob and the Midas team.
Its very good service and they take the time to get the job done correct
Service and parts prices arent really transparent. I was overcharged and they conveniently forgot to apply discount.
Awesome experience! My truck overheated and they were able to get me in same day and had me back on the road. Robert and his team were really friendly and didn’t try to sell me stuff I didn’t need. Prices are good and staff are professional! I’ll for sure be coming back for all my trucks needs!
I went there for an inspection and was told I needed new front brakes. They were very professional and polite but, when they showed me the pads, they said they were worn unevenly and will not pass inspection. The mechanic did say that the brake pads were not properly installed which caused them to wear unevenly. I then told them that those pads and rotors were installed by another Midas shop. They offered no discount(except free brake pads(s39.99) because I had a lifetime warranty. They claimed that the rotors had to be replaced too because they do not turn down rotors anymore) I should also state that these pads only lasted $15,000 miles. The original pads lasted 45,000 miles. Also, my inspection and emissions is not due until November but I went early. They would only pass emissions and replaced the November sticker with a September sticker.
These guys wear great 👍🏼 I definitely recommend them
The wait for emissions and state inspections is extremely long. I had an appointment for 10:00 am and by 1:15 pm I still had not been serviced. There were 5 other people who were experiencing the same thing while I was there.
Horrible I went to get my truck inspected of course they found $1200 worth of work that needed to be done. Went to Pep Boys only needed $40 worth of stuff
Rob the manager is great! He helped me out so much and was honest about the work that I needed to get done. Never had a problem since he’s been the manager at this spot. Thanks rob !
Great people great service really awesome recommended anyone to come here.
Entire team@ Bustleton Midas is great Brian is Best manager polite courteous
Went to Midas and the customer service was excellent and very friendly. Got a oil change and it was done fast and great. Also was told what needs to be done in the future and will come back to this store and recommend anyone else if they need any work done. I left very happy with the work.
Went to Midas for the first time and had a great experience! Needed a state inspection and it was finished in a timely manner. The waiting room had comfortable chairs, coffee, and a TV to distract myself from my phone and the small wait time. Robert and his staff were extremely helpful and kind. Prices are very reasonable compared to others shops too. Will definitely recommend this Midas store to everyone who needs help with their vehicle or has any questions.
Brian knows very well what hes talking about and isnt just about up upcharging his customers Ben Eric also know what they are doing well worth the 55 min drive
Excellent prices on tires!
I absolutely love this Midas location. Great service Very friendly and understanding staff willing to work with you. Every time I call this Midas and ask to come in for a service they never turn me down I can always get in and out without a problem Best Midas location in the Northeast will definitely recommend to anyone
Work is never done right and you will get scam.
All of my experiences at a Midas have been great, this location especially. The staff, the knowledge they hold and the service they provide is amazing. I honestly couldn’t be happier with the service i got from here. They were efficient and so polite. Rob was a huge help! I definitely recommend if you need any work done to stop in!
I am had a wonderful experience at the Midas on Bustleton. The service was quick and I felt comfortable with the price paid. I recommend working with anyone of the employees but Rob the store manager was particularly helpful.
Spent over $700.00 dollars on new brakes and rotors on 2/3/20. 13 days later there’s a funny noise and the car can not be driven. We have it towed back to Midas since we saw that the bolt on the left rear tire holding the brake in place is gone. The car is checked today on 2/17/20 and we are told that the brake line blew off the bolt and it is not Midas’ fault. Poor service. Poor professionalism- do NOT take your car there!!!!
Awesome place, very friendly and eager to help. I was able to get my car done that day with no Appointment needed. Ask for Robert Hose the store manager, awesome guy, he was very helpful and gave me an accurate and reasonable price for the work needed done on my car.
They got my business, Brian and lo were professional.
Today I came in for an oil change for my Jeep Grand Cherokee. They got in and got it done in a timely manner. Upon checking out they gave me a summary of repairs that needed to be done to ensure my commutes are safe. I spoke the the store manager Robert, who was very helpful in assisting me to get me the best deal possible and not break my pockets. Midas on Bustleton Ave is the beat place to go get your car treated.
Midas on Bustleton is great. My mechanic is honest, truthful and does a great job. E. C. Rocks.
First time here for a oil change . Thought I would have to wait for hour but the guys got me in and out in lesser time .Very friendly and professional 👌. To my surprise HealthCare workers get a free oil change this made my day and greatly appreciated..Will definitely return again ..thank you MidasReturning Customer
Always do a great job on my car no problem here check them out
It was an awesome transition and they told care of me. I will do business again with Midas because they made me feel so welcome with a good experience. I will be back to do all my car problems and I will refer Midas to my family and friends.
Robert was such a pleasure! I stopped by previously for a quick fix and he made me want to return with his prompt customer service! Much appreciated, and I will be a loyal customer from now on! Thanks again!
Service was great! Rob worked with me to find the best price. Highly recommend and I will be back for all of my car needs.
Always a comfortable and pleasant experience thanks new rob,brian,and super Dave
Robert provided great service and my oil change didn’t take long at all, I will be back for my next oil change.
Ive been to st.rd. midas,bustleron ave midas I must say both places are very accommodating service is smooth,polite also help with pricing
I was reluctant to buy off of groupon because their was a sell going on I purchased a wheel alignment discounted. When I went in I spoke with Brian the manager who looked at my girfriends car he looked at the tire and told me what was recomended and what need to be done gave me prices very helpfulThey were very busy but the got me in and out within and hour and a half all in all it was an easy experience definitely recomend
I had a good experience yesterday. Took my vehicle for an oil change and Mickey was very helpful. Ge went out of his way to personally did the work on my car because of my time restraint. Enjoyed the conversation.My Honda Accord takes 100% synthetic oil, which is expensive. Midas has the best value. Will ONLY take my car to Midas.Keep up the dedicated work, Mickey!!THANK YOU!
Most ppl dont like spending their off days doing routine car maintenance but going to Midas at Bustleton is always pleasant. The staff is always helpful. The new manager, Rob is awesome. Im sad to see Mickey leave but he left the place in good hands.
Great customer service and insanely affordable! My husband and I had a hard time finding a place to perform an install, not only did Midas take the time to evaluate the install, they did the install quickly, professionally, and much less than expected. Highly recommended! Ask for Robert
Robert Hose was an amazing store manager! I came in for an oil change and they provided excellent customer service. I would highly recommend this Midas
Those guys r the best ! I have 2 Hyundai and since I mover to PA they take care of both. And I am a UBER driver. Thank u Robert my nickname is DISCOUNT
Last minute call to get my oil changed. Hunter was accommodating . Come over, no problem . We will accept or honor your groupon. Showed up at 4:15, out of there in an hour. Customer service was excellent. I would definitely return!
Rob was super helpful and friendly. Great staff and work was done professionally in a timely manner. Great experience!!
Store manager Robert was professional and very understanding. He listened to my concerns and took care of them. Now I feel much safer driving my car from Philadelphia down to Florida. Thanks
This place was super helpful! Fast and friendly service. Repaired by tire in an emergency!Highly recommend!
This is my go-to shop for oil changes, inspections, and and other standard car maintenance. The staff are friendly and knowledgeable and always apply discounts or coupons whenever they can find anything. The work is always reliable as well. Chris and Rico are the best and are great at what they do. Would definitely recommend, and the guarantees and warranties are a big plus.
I had called and spoke to Chuck about bringing my vehicle in, he was very nice and quite flexible on the phone, I came in and after the mechanic did the test drive and they took apart my car, I found out what needed to be done, He worked out the pricing for me after I explained that money was a big issue! I just want to say everyone there is very helpful and friendly and would highly recommend Midas to anyone that needs trustworthy and reliable mechanics !
Great service and fair prices. My engine light came on today and they got me in same day. Rob the manager was very nice and even put on my requests on TV. Definately will be back!!!😁
Highly recommend this place for anyone who is tired of getting taken advantage of! I finally feel like I found a car care place that cares about taking care of people instead of how much money they are making from the services they are selling!!! Made a customer for life out of me.
Very Great service. The employees Rico and Micky were very helpful with my financial situation as far as my car getting what it needs so that I can drive safely. And very informative as to what options they highly recommended for me to take.
Mickey and Rob took care of me so quickly and efficient. Their entire staff is very nice and personable, even giving fresh Philly pretzels. I love taking my truck here, as I know theyll take care of it as if it’s their own.