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LOTUS PHILADELPHIA ESTHETIC CENTER
1240 South St, Philadelphia, PA 19147, United States
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LOTUS PHILADELPHIA ESTHETIC CENTER

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Ke
Review №1

These ladies was amazing so Pleasant and beautiful I appreciate the experience and it was very wonderful the only thing that I have to say is next time offer us a drink thank you.

Ma
Review №2

Philly’s Finest QTPOC Nail and Skin Establishment! So kind and friendly right from the start and finished with a fresh dip manicure!

Jo
Review №3

No No No No No No No! I think the only thing that any one will find pleasure and comfort in is from the name of this place. I went here for a pedicure where three two individuals greeted me in their well expected barren shop. I can assure you that I have been to plenty of nail shops and this is the most capacious one Ive been to but it lacks and sense of sanitation. Let me first begin by saying that this was during the pandemic. One of the individuals did not have on a mask, and the place and its products and seats are old filled with dust and dander. As I sat down and tried to adjust the seat it gave off a old yelling noise as if a cat had just been thrown across the room, now that I think about it Im not even sure if the seat ever adjusted. The arm rest was filled with dirt and grime that obviously had been ignored for months on top of months and the floor next to the chairs obviously have not been mopped in some weeks.With no cogitation of how to run a business during COVID I was greeted by a sweet woman from Cambodia who began to bring over reused filers and nail equipment from other clients. As I could tell the woman who did my feet informed me that she had just been hired in January. She cut my nails too low to the skin and left the shape of them out of kilter. Needless to say I left the place limping as one of my toes had been cut.This place has so much potential, but the place is just trifling. The garbage tops are lined with old debris and dried up liquid waste and the nail products were topped with dust and caked up product around the nose and necks of the bottles. Now this would make sense especially since that I hope many people are not coming here. The place is just filthy and I for damn sure dont wont old products to be used on my feet that were used on other clients. What a damn shame; you all are definitely lucky I cant leave 0 stars. I am actually disgusted that I gave you my precious time for this review, but I need you all to do MUCH better and for customers to stay away! I would recommend taking Lotus of their name. This is not a place you can relax and feel clean at all! What a damn shame Philadelphia and South St.

Jo
Review №4

Absolute best experience ever - not only did I get mani pedi but a show. Most entertaining experience - already booked my second appointment and have converted from my previous place. Can’t recommend enough but not for the faint of heart. I felt as though I was hanging out with old friends. Highly recommend!!!!!!

Sh
Review №5

Love it ladies did their thang....i really couldve fell asleep while gettin a pedi

ッM
Review №6

This place was absolutely amazing. Everyone there was super friendly and gave such a welcoming feel. My friend and I went there last night very close to closing time and they still gave us such a good experience on such a short notice. The nails are by far the best I have had. It was an amazing environment to be in. I noticed they got everyone’s name that came in and spoke to them like they’ve known them for awhile which gave such a personal touch to it. Even though it is a decent drive from me, I will definitely be returning to get my nails done again.

Ja
Review №7

This my first visit here and it was amazing! Very friendly staff. They were able to fit me in last minute and the nail tech Amie even stayed late to do my nails. She did an amazing job! The shape was perfect and she recommended a color that was exactly what I was looking for.

Sa
Review №8

Do. Not. Go. Find another nail salon. I paid $190 for a SHORT full set with Swarovski as my design. I thought I was getting regular rhinestones. She could have at least let me know what I was paying for ahead of time. I came all the way from md for a girls trip and didn’t expect to have to pay that much. Full sets usually are 100 max for me. My nails aren’t even in length as well. Definitely poor service for the price.

An
Review №9

LOVE this place! The staff are extremely queer-friendly and such fun to talk to.

De
Review №10

First time here and had such a wonderful experience! Everyone there is so welcoming & friendly. Samantha did my nails and she is absolutely amazing I can not say enough good things about her. We had wonderful conversation and the atmosphere is like no other. Plus if you are apart of the LGBTQ+ community this is a place you can truly feel welcomed and safe. Highly recommend and will be back ❤️

Sa
Review №11

LGBT FRIENDLY, quality service. We love Samantha and Virgina. Clean, spa quality service with beautiful plants. Felt really safe to attend as first place to get my nails done with COVID - not crowded, super friendly and spacious. Def worth the visit!

Si
Review №12

Since Google asked me, they always have the best quality!

Pe
Review №13

Today was my first time, the service great Amy phenomenal I am so satisfied. I will be going back there.

Jo
Review №14

I was charged $90.00 for a gel builder manicure. Not told everything was an extra.I was shocked when I paid,then even more shocked when after 3days it was peeling off.Its really too bad,I so wanted to like this this salon,DO NOT go by the prices on line,unless they decided to just rip me off!!

Ni
Review №15

Every time I go they handle each interaction with care. I love the staff. They do great work and I always have a fun time.

Kh
Review №16

I got the gel manicure and their staff is really sweet but I had to go back for pen fix up of a chipped nail the day after and then that same week I went on vacation and my top coat started to peel off on day one on another nail

Na
Review №17

Ive only been here three times so far, but I already know I wont need to go anywhere else. The staff is so friendly, funny, and welcoming, and the prices are fair for the work that they do. Tina has done my nails the past two times Ive gone, and shes kept the shape beautifully and always makes sure I sit under the light long enough so I dont screw up my new polish. Love this place so much.

Ma
Review №18

Love supporting this local, BiPoC / LGBTQ+ owned business. The team at Lotus always do a wonderful job and I look forward to every visit.

Ta
Review №19

My second time there. Amy was my technician.She did a very good job and an extremely pleasant person

Wh
Review №20

For the pricing the quality of gel polish and designs could be better but a beautiful place!

Av
Review №21

What a great idea! I was well attended to by friendly staff for a relaxing pedicure. I was happy to share stories and opinions while they were scrubbing, washing and soaking my feet. I highly recommending supporting this project and stopping by this place if youre in town. Thanks!

Yi
Review №22

Expensive in my eyes. No too satisfied with the service. Thanks.

La
Review №23

Great location & service. Sam the owner knows all of the clients even if it isnt hers. She does fabulous work! The nail 💅 equipment is always new! Also the staff does not rush their services! Love the place ❤

am
Review №24

Awesome personalities, very professional and Sam is a hoot. I loved every bit of my experience at lotus and plan to return everytime.

ma
Review №25

They where very nice they took there time and did a awesome job.

Sn
Review №26

I love the service here!!!

Jo
Review №27

Fantastic. Beautiful environment. Impeccable service. They took their time. I went in for a pedicure only because other salons had been damaging my fingernails. The service was so good I decided to get a manicure and eyebrow waxing. Five days later and my nails are perfect! My bill was a total of $10 more than what I usually pay. Worth every cent.

Ju
Review №28

Love this place! My partner and I just had our first acrylic experience with Sam and it was magic! Feeling super pampered ✨

Mo
Review №29

A very great experience! Amy was wonderful and made me feel comfortable. The owner Sam is so nice and accommodating. If you need a relaxing environment and a luxury experience THIS IS THE PLACE TO BE!

An
Review №30

Great job!

E
Review №31

First visit was memorable. Second visit was also memorable but not in a positive way. The nail tech I had was great but the unprofessional manner of her co workers and the music selection was unacceptable for any salon or place of business. The shop needs a serious cleaning. For the location and the prices I expected more.

Da
Review №32

You get quality work for the money

ch
Review №33

I was greeted upon entering, with a friend smile. The atmosphere was so calm and relaxing. The Spas appearance is beautiful light and spacious. I felt like had all the attention. Loved it

Mi
Review №34

Such an amazing staff! Only get my nails done here and have been for about a year now. They have never disappointed! Always there for me in a nail emergency. Wont go anywhere else! Thank yall so much!

Co
Review №35

Loved it here will definitely return! Love my nails and can’t wait to try their other services

Br
Review №36

Stopped in randomly for a shampoo and blow dry. Regina fit me in around her other appointment and styled my hair. Thanks for working me in, my hair looks great!

Ed
Review №37

My finger nails get gritty from work and every time I get my nails trimmed here they look a lot better! Parnett is the best and she’s pretty cute! I would highly recommend this salon! 💯

Ca
Review №38

Loved it here! Everyone was extremely friendly and they take the time to do a great job. They also went above and beyond, offering complimentary water, tea, or wine. Two thumbs up! 👍🏼👍🏼

Da
Review №39

This place was very nice and friendly. They would’ve gotten 5 stars except I got a refill of my lashes done there one night and they have not recovered since. It’s been almost 3 months, I still have a few lingering lashes that will not come off. I don’t know what kind of adhesive was used on my eyes but I wouldn’t be surprised if it were some kind of gorilla glue. Not to mention the width of the lash was almost 5x my actual lash and was weighing down my real lashes. My lashes have not grown back after this visit. Wouldn’t recommend unless you know exactly what you’re getting.

An
Review №40

Very friendly staff but quality is a hit or miss

Li
Review №41

One of the best spots Ive gone to in Philly, on south street so easy walk for me. Open shop, with floor to ceiling windows. Love coming here to get my nails done and enjoy a glass of wine

Ta
Review №42

I would never visit here again they did a horrible job and were way too pricey. When I would ask them about the price they would never tell me a flat price and charged me $120 for my full-set. Not worth the trip. Don’t waste your money.

Z
Review №43

After searching all over for good nail salons & experiencing the worst nail salons, we’ve found a salon that we will stick to. Great customer service!, very friendly, peaceful environment. I’m so in love

Al
Review №44

Very enjoyable atmosphere with friendly services. And they are very diverse on different hairstyles. They also have all the different nail polishes.

Ya
Review №45

Set up an appointment for a haircut. On the phone she said it would be free because I was a first time customer. Show up and she washes my hair, gives me an awful haircut, and THEN CHARGED ME for both the wash and the haircut. When I confronted her, she just stayed quiet and refused to acknowledge my claims.Stay away.

Ja
Review №46

I called at 7:40pm, was told they take their last appointment at 8:30pm. I own Another Planet Barber Shop, LLC at 808 South St 💈& I explained I still had one more client to service and might be 20mins late. I called back at 8:40pm informing them that I was just now able to lock up and drive up. They said, no problem hunnie we will see you soon. When I got there I was welcomed in with love and open arms then offered a glass of wine. 🍷She knew I was thirsty lol. I had a sweet experience in this establishment. While another local nail spot I was goin to for years & over compensated the techs, would not accommodate me and left me really discouraged. But I came here 1st time on a late night & was understood & respected. This establishment is LGBTQIA 🏳️‍🌈 owned and operated, as mine. I wish I came in sooner. Amy was kind and understanding the demand of the industry and congratulated me for being the number one barbershop in the state of PA. So, I wanted to take the time to give that love back. Thank you sweets. See you Jan. 5th! 😘 @sci_fictional

As
Review №47

Subpar experience. Over priced for quality of service. Nail tech talked to me during the whole pedicure, made it difficult to relax as she kept stopping the massage to make comments.

Av
Review №48

I wanted to love this place, as the staff were sweet and friendly. While the prices are up there compared to most salons, I thought it would come with quality given the area. My gel manicure came to $12 more ($35) than the listed price ($23) on the website and pamphlet, which I dont understand. My nail beds are actually much smaller than that average person. Like kids fingers practically. Not like they had to waste extra polish or time evening it. The manicure was also pretty uneven and thin in places, inconsistent at the cuticle, upon closer inspection. My friend got her toes done. The polish came completely off her pinkie toe in less than 48hrs (and its still winter weather, she hasnt exposed her feet or done anything with them other than bathe and wear socks). Dollar store polish doesnt even come off that quickly so we were both pretty disappointed. Everyone in the place was offered wine except me for whatever reason, had I had wine I would have assumed thats why my manicure was potentially so expensive, like a hidden cost... But alas I had none so...The perks that MAY bring me back just to support a business are this is one of the only centrally located salons that does dip powder (never had it done but hear good things and if I decide to, this would be convenient, though Im skeptical if something as simply as gel couldnt be executed well). They have a dog and it seems other people can bring small well behaved dogs as well. Im a sucker for a place I can bring my little one. They serve wine... which is a nice touch. Could be nicer had I been offered any. They are queer friendly and employ queer people! Probably my favorite part. Everything is clean. No one is rushing you. You dont feel talked about. In fact they dont really talk to one another, they talk to their client. They are also open late (10pm) and for us on that day there was no wait at all. We were immediately seated.

De
Review №49

Great nails. But the payment system isn’t consistent and after getting my nails done I had to walk down the street to a random convenient store to take out cash to pay. They tried to say it was my account but I had repeatedly stated I had more than enough, they had me wait on the phone with my bank, and after walking to the atm and back I didn’t even receive the slightest apology for their system being insupportable. My card clearly works if the ATM read it no problem, so it was obviously their system. Not to mention, the person I left my ID with as I went to the ATM forgot to give me back my ID and I had to ask for it when it was clearly in his hands. I was in love with their work and it was my first time going there, but now they’ve lost a prospective consistent loyal customer. Hate to say, but be more accountable for your slip ups.

Ma
Review №50

Best haircut Ive ever gotten and will continue to get.

An
Review №51

So fun!! All the staff were so friendly and made us laugh the whole time. Got a gorgeous gel mani that I cant stop staring at! So pretty, well done, and very reasonably priced ($35) I am definitely coming back!

Ty
Review №52

This is a wonderful place to treat yourself to some much needed relaxation! The employees are pleasant skilled and helpful!Mrs. Destine Glover Jones!

An
Review №53

Cleanliness = 0 - no soap in the bathroom, chairs seemed dirty, I didn’t see much thorough cleaning of the equipmentConvenience = 5 because they’re open late and located in center cityPrices = 0 - in comparison to local competition, they’re prices are on the higher side for the service that they offerStaff = 4 - they were niceMy friend and I stopped in for spur of the moment pampering and we waited for about 30 minutes on a Tuesday night before being seen.

MC
Review №54

I did not find this place comfortable or the staff friendly. Mid-way doing my nails staff stated they no longer felt like finishing so I waited a long time for someone else to take-over. I wanted to leave but at that point, I was halfway through my nails. I returned a second time in case it was a one time negative experience, but the atmosphere was similar. There are other aspects of this salon I respect but I wont return because the experience was the opposite of a relaxing time.

Br
Review №55

Great place! The staff was so friendly. 10/10 would come back again.

Ro
Review №56

Very welcoming professional service. I will be definitely be returning.

la
Review №57

My sister really enjoyed getting a manicure here. Its really clean and modern looking

Ch
Review №58

I love this place, great atmosphere, excellent company, and the best nail artists. 😍😍👏👏👏👍 I cant wait to go back.

Yu
Review №59

Fantastic customer care! Inflated prices and mediocre service :(

De
Review №60

They are very professional and skilled at what they do here! Its worth it.

Ca
Review №61

Got a Pedicure there for the first time. Place is very clean and relaxing, the girl who did my pedicure did a great job! Also the owner was in... she is a super hottie!!!

Af
Review №62

The hair cut was very bad. Dont try to do it. I will never go there. This is my last time to do it. She did not know...

Ch
Review №63

Lovely services from the employees Fabulous service from the owner Love the cleanliness Plus the top notch services

Ma
Review №64

Very friendly and relaxing! My go-to place for manicures and pedicures.

Gi
Review №65

Eyebrow wax okay. However was pressured for other services and asked several questions about other salons in the area which is very unprofessional and undercutting. Will not return

As
Review №66

They’re stealing money never ever again going there

Sh
Review №67

Fantastic staff. Experience was amazing.

Ha
Review №68

This place is AMAZING!!Facility- extremely clean, windows facing south street, pipeless jet pedicure bowls so its super sanitary, owner has 2 puppies that run around so cute, different free beverage options offered during serviceAll the teks are extremely skilled, super nicePrices are low for qualityPedi massages arent rushed like other places and so relaxing

sa
Review №69

Great fun and service.

Ty
Review №70

Nails was ok but not worth 55 for a refill I walked in they said 20 and up never gave me a actual price waited til I was done to say 55

ke
Review №71

Great place to get your nails and feet done.

Ja
Review №72

Excellent pedicure for both women and men.

Ai
Review №73

Great costumer service, friendly vibe awesome work

St
Review №74

Very clean, friendly and welcoming staff, and the overall place has a nice vibe. Check it out for yourself.

Ja
Review №75

Amazing service and lovely design.

La
Review №76

The service is good. That is All

Ma
Review №77

Really good and nice techniciansPleased

Em
Review №78

Like the dogs there! There is usually always a long wait though

Ra
Review №79

A little pricey for fills, but she massaged my hands with lotion when she was done 😍

Ju
Review №80

This place is the bomb. samantha is the go to girl.. she takes care and pride in every service she performs! :)

Mo
Review №81

Excellent. Ask for Samantha.

Ro
Review №82

Very good

An
Review №83

I love this place!

lo
Review №84

They really take time on your feet

Li
Review №85

Great experience!

Ac
Review №86

Nice nail shop

fe
Review №87

Nice place

Ti
Review №88

Love this place!!!!!

Em
Review №89

It is a place with a friendly and professional atmosphere. I love it and with wine service.

Information
71 Photos
89 Comments
4.2 Rating
  • Address:1240 South St, Philadelphia, PA 19147, United States
  • Site:http://lotusphillycenter.com/
  • Phone:+1 267-886-9017
Categories
  • Nail salon
  • Waxing hair removal service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–10pm
  • Wednesday:10am–10pm
  • Thursday:10am–10pm
  • Friday:10am–10pm
  • Saturday:10am–10pm
  • Sunday:10am–10pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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