Wonderful place. Everyone has been extremely helpful. The room is clean and the bed is comfortable. The restaurant in the lobby is a very nice feature when youre not interested in going out on the town.Morning coffee doesnt get better then a fresh cup of coffee from Stella! Guaranteed to make you smile!!!! You can find her every morning serving smiles and coffee in the lobby restaurant.

Positive: The staff was amazing! We loved how helpful everyone was! We stayed in the king suite, which I HIGHLY recommend! Spectacular view! Loved this place. We will definitely stay again! Negative: Small issue with the plumbing in our room, but it was corrected quickly!

I went there to rent a car because Avis is located in the lobby... online it advertise no credit card needed debit cards accepted, when I got to the counter that was a whole different story. It was related to me that the East Coast doesnt accept it debt cards. I just rented from Avis in Kansas City no problems.

I had a lovely stay at this hotel over the weekend. The front staff was lovely and Nasir at the front desk offered an amazing view for my room and a free breakfast voucher for my friend’s and I little staycation in the city. The breakfast staff was also so accommodating, I will definitely be coming back here to stay when I’m in the center city of Philly area.

Room was adequate and I would have been happy with that except for the thin walls. I’m here for business. I didn’t need to hear the couple on the other side of me moaning all night. I guess our beds share a wall because they bumped the wall and my bed shook scaring me awake as I was drifting off. You can hear everyone in the hall as well.

Positive: The location is good and within 20 to 25 min walking distance to many of the popular tourist attractions. There are lots of convenience stores nearby as well as a Trader Joes within a 12 min walk. Neighborhood felt very safe.s Negative: Pool is permanently closed and restaurant facility offering are very limited. If you are planning one of the Sightseeing us Tours the hotel doesnt offer shuttle services to the ticket offices.

Positive: The hotel is close to all the tourists sites and the price is not at all bad. What made my stay nice was Nicole from the restaurant inside the hotel. She was a lovely lady and very attentive. The room was also very clean. Negative: I didnt like that there was no refrigerator in the room. I had to put my daughter medicine into ice overnight just so it wouldnt go bad. I also didnt like that the AC was right next to the bed.

Overall this was a decent stay. Desk check in attendant was friendly and helpful. Waiter and hostess for breakfast were very bubbly and friendly. Hotel is located in a great location in the city. Unfortunately they received a lower rating because the TV was not working properly and the towels were dirty which made me Leary about touching anything else.

This hotel was by far one of the worst stay I’ve encountered. Across the board this hotel receives a negative rating that will leave a bad taste in your mouth. Let’s start off by stating that the front desk service was extremely slow. It took at least ten minutes to be seen by front desk representatives. This hotel didn’t have any refrigerators or microwaves in any of the rooms. With the price of $173 a night this is unexceptional. Room service was awful due to undone service in the rooms. Room service for towels took all of one hour. There were no ice machines on every floor so you would have to walk to the third floor for ice. Lastly, beds are very small.

I left my glasses there. Very Expensive as I am a one eyed person and I called early afternoon telling them exactly where, on the sill of the bathroom tub, and my email and phone. The front desk did kindly call back saying the room cleaner, who I tipped 3, said they didnt see them. Then they must not have cleaned the tub..

A well maintained hotel in a great location for easy commute via foot. It’s really nice to be greeted by a friendly smile and a pleasant personality when checking in.. They presented themselves professional yet down to earth and this is from someone who has visited this location on multiple occasions. Thank you Sheraton consistently on point here in Philly.

I took her aside to calm her down and spoke with the Manager (her name is supposedly Kate and was a pregnant lady). We told her about the situation that we booked a two bed but was instead given a one bed. She also had the same response: the hotel has no two bed hotel rooms available due to the Fourth of July weekend. I also asked her what she expected us to do since there were three of us and we booked a two bed for that reason. She said she can call guest services for a roll over bed. I told her if she can call right now since we need to decide if were going to stay here or not as we were considering going back home as we were in a bad mood due to the way we were treated. She said to give her five minutes to call guest services. A few minutes later, she said she CONFIRMED with guest services that a roll over bed would be provided. So I asked her if they could put the bed in our room while we stepped out to enjoy the city in which she confirmed that an extra bed would be in the room when we arrived. After confirming, we went up to our room to drop our luggage and went out to the city. After we explored the city, watched fireworks, and ate dinner around the area, I called the front desk multiple times to confirm that an extra bed was provided to us. I was unable to get a hold of anyone at the front desk after multiple attempts.After trying a few times and not getting a hold of anyone, we decided to go back to the hotel room to rest as we had another long day ahead of us the next day. We went in thinking there would be an extra bed but we were shocked when we didn’t see one in the room. We immediately went to the front desk to ask what happened. We went to the front desk around 12am and there was only one lady working at the time. We told her about what happened earlier, that we were expecting a bed but didn’t get one, and that we called multiple times to confirm in case this happened and no one picked up. Her response was that she got in at 11pm and was not told about anything regarding an extra bed. We constantly asked her how this could happen when we were told that a bed would be provided and even waited to confirm it with the manager. Her response was “we have a lot of guests and rooms in this hotel and we are human, and as humans we make mistakes. The manager is also very pregnant so she could have forgotten because she is also human.” That was not the response we wanted to hear. I understand that we can make mistakes but to not receive a single apology for this whole incident from Joe, Kate the manager, and this lady who works alone during the night shift was somewhat appalling. All we wanted was a simple apology from someone that day but our whole trip was ruined because the front desk has been giving us an attitude about not having any other rooms available. The tone we received and how we felt was that we had to just deal with it because the hotel is at full capacity instead of trying to accommodate us as guests of the hotel. This has been overall a very bad experience for us and makes us question whether we want to stay at another Marriott as this is not how we were expecting to be treated. Was it because we were using a free night certificate that we were being treated this way? Or are all guests treated this way when the hotel is too busy or at full capacity?

For starters, my friend and I booked a room online for a two bedroom with a city view and when we arrived, we were told that they no longer had any of those rooms available. walls were disgusting with human hair on the ceiling YUCK! Air vent was filled with dust and a cigarette bud! Sheets had noticeable stains on them! This honestly felt like a motel stay!

The Sheraton is a nice hotel and well situated in the city for sightseeing. The bar service from Nicole is excellent, a source of information about the city. The room maintenance and daily service of the rooms is poor. Simple things like making the beds, not done. Replacing used coffee cups, not done and my personal bug is not answering the guest services phone!

Positive: The front desk was very friendly and helpful for our stay. Breakfast was very good. Hotel employee was very nice during breakfast time. Room was clean and beds were comfortable. Thank you Negative: None

Positive: The Staff - the desk clerks were good. The Breakfast Hostess was Superb!!! Awesome at her job. The waitress in the Restaurant was great as well. The maids were very good. The Staff was AWESOME!!! Negative: WE expected a microwave/refrigerator in room staff brought us a fridge I had 2 go downstairs 19 floors 2 restaurant 2 microwave food for 4 days!! Very embarrassing! Showers in both rooms were broken the door kept coming open. Worst than a 2 * hotel!!!!!!!

Rooms and building are as described and about what youd expect. Beds are comfy. Parking is on par for garages in Philly. Best part was the staff. Thanks to Devon for following up with us and being just awesome!

Positive: The lobby was very inviting and the staff Was excellent. The staff was professional, friendly and very accommodating. I would definitely cone back. Negative: No.

Love this place. So clean. Smell good all the time. And guest services were awesome. Brandon was a big help. Thank you Brandon for all your help.

Positive: The hotel room was as expected, good set up, clean, with a big 50 TV. The lobby was clean and staff were welcoming. Negative: A few of the items in my room didnt work as expected - the shower leaked all over the floor, as well as one of the foot on a table fell off. The lobby, though clean, was somewhat dated, and the location was off the beaten path. All in all - not bad.

We went the weekend of made in America and when we got there we had a horrible experience and we’re told our room would not be ready for at least two more hours and the valet parking was full. HOWEVER, Shahab made sure we got our room. Leonard walked us to our room, and Nicole at the bar took care of EVERYTHING we needed and made our trip 1000% better. Without these three people our stay would have been terrible.

No refrigerator in room. No valet when I arrived. Couldnt get out of parking garage and waited at least 10 minutes to get assistance.Fairly clean, helpful staff when addressed, never made me pay for parking because they couldnt figure it out.

Positive: The location and the layout of the hotel were appealing. Thats it. Negative: The website states that there is a poolside bar, but theres no pool. I had to ask for towels, there were none in my room upon checking in. There was no ice machine on my floor, no complementary breakfast, no microwave or refrigerator in my room.

Great Hotel!!! Friendly staff, clean rooms and great food.

Nice accommodation but could have used a refrigerator in the room.

Quite nice - breakfast buffet was gorgeous. A bit surprise to not have a fridge in the room for this price.

The room itself was fine and clean but the bathroom plumbing needed work. The food during my stay was very disappointing. I have spent about 3 hours of my time in the last week (since checking out) trying to get copies of my invoices and still havent received them - so Im very frustrated. I spoke to a woman today who was extremely rude and not helpful. When I asked to speak to someone in the complaint department, she hung up on me. I have also emailed the hotel manager but did not get a response. Worst customer service I have ever encountered with a hotel in my life!

No refrigerator. Ice on 2 floors. Key required to go on each floor. One elevator refused to go to 2nd floor for 4 days. No complimentary food, cereal, water bottle. You pay for the location and that is it. Good breakfast buffet $15 AYCE ( ALL YOU CAN EAT). Great staff regardless.

I live in Elkton Maryland. Need to take my son out to Philadelphia AIRPORT. So we decided to stay closed because their flight was at 7:00 A.M. the food was great and so were the drinks the view was another good aspect of the hotel. Great service.

Pros: service was really good, people were extremely friendly. Someone forgot their toothbrush, and they brought it up right away. Check in was nice, convenient parking on site.Cons: although we didnt pay discount hotel prices, it did feel like a discount hotel. Not a very comfortable night of sleep, pillows were pretty bad. Not super clean, and the room definitely seems a little old. While I would not say its far from a lot of things, its not exactly in the middle of everything either. Based on the price that I paid, I think I expected a bit more.

Positive: Nice business center, easy to access decent internet. Negative: Business center did not have USB ports, but other tables in lobby did. This was not a big deal.

Great clean hotel in the heart of the city. Close to restaurants and parks. Large rooms with very friendly staff. Brandon at check in was very professional and informative. Highly recommend this hotel!

Great location and amazing views of the city and attractions. Rooms are dated but clean. No refrigerator in the room even though we had upgraded to a deluxe room. Weekend was busy with many event guests including a chess tournament. Breakfast buffett was adequate.

Nasir and Daniel at the front desk were incredibly kind. I loved this stay! Highly recommend

Awesome customer service. The entire staff goes out of their way to ensure a pleasant stay

I needed a night to getaway and unwind; rough week. I needed a big tub with some epsom salt to soak the night away. The room I checked in had a walk in shower, so I went downstairs and ask the front desk clerk can I switch room and get one with a tub. Nasir, the front desk clerk that helped was very professional, knowledgeable, courteous, and accommodating. I was impressed with his knowledge of his operations and match them to my needs. I would recommend staying at the Sheraton for their amenities, but Nasir is a good reason to stay. Thanks so much for what you did!🙏🏽

Very convenient and affordable location. Nasir at the concierge desk was very helpful and sweet! Will consider returning on my next Philly visit.

A good hotel with good service.. I got actually incredible service from the staff.

When first arrived, I had trouble finding the parking garage, so I pulled over and went to the front desk to ask for help. I normally dont drive in a busy city, so I had some anxiousness going on 😂. Eric, at the front desk instantly made me feel welcome and guided me on the right path to the parking garage and offered me a few bottled waters for me and my daughter and asked me if I needed anything else. How sweet and thoughtful!Then, once I officially checked in, he was able to move me to the city side view for the same price. His demeanor was professional and kind. You can tell he simply cares and wants to make your stay there the best. I even got a welcome cookie! Thank you Eric, for your laughs and warm welcome to the city from a country girl in upstate NY. Its people like him that makes this world a better place one small thing at a time. Because of you, I will be back! 😁

Very comfortable. Great food.

Positive: Hotel was in a great location and really nice. Negative: The young lady working overnight was quite rude. Working in hospitality customer service is key. Her attitude created the only negative experience I had here.

Great hotel! Modern and definitely had an amazing view of Philadelphia from our room. Clean & spacious with comfy bed!

Positive: I got the view from my room was amazing. Also the room was very suspicious. Negative: There were no refrigerators or microwaves. No breakfast included and the coffee in the room had no creamer or sugar. The computer charged $.85 a min which i was overcharged for. No way to dry my only outfit that the leaking bathtub soaked.

My first time here but I liked it. We stayed on the 18th floor & you needed your key card to even use the elevator which I liked knowing not just anybody was roaming around the halls plus the view was AMAZING! Definitely thinking about going back maybe when they have fireworks at the art museum itll be a great sight.

I’ll start with the good stuff. The room was nice and clean. Very beautiful hotel. What I didn’t like was plentiful. Unfortunately I only got three hours of sleep because all night I would hear people yelling down the hall, doors slamming, and confusion. When I arrived from my event there were young guys in front of the hotel smoking weed and having a good ole time. No vending machines. No free refrigerator. They made me pay to have one and it was pretty banged up. I was so excited to try this hotel but I wouldn’t stay again if someone paid me.

Positive: The hotel was nice and clean, aesthetically I loved the look of it. Location was great it only took us a few minutes to get there from out conference. Negative: The maid banging on the door and trying to open it at 9am. She scared me and annoyed me at the same time.

The front desk/hotel made the mistake of not giving us a two bed hotel room when that’s what we booked and to not receive a single apology, as well as not having an apologetic tone when speaking with us and making us feel like we just have to deal with it was a huge disappointment. The fact that Joe did not ask the manager or guest services about the roll over bed and saying that the hotel can’t provide the bed was also very disappointing because a few minutes later when we asked the manager, she said she can send one up to our room. The fact that the manager was not apologizing for the rude behavior of her staff and also not following up with guest services for our roll over bed before us arriving at the hotel at night was a disappointment. And lastly, the response we received from the front desk at night about being human and making mistakes, and not receiving any apology for her behavior has been a disappointment. This experience not only ruined our stay at the Sheraton but also ruined the weekend as we were in a bad mood throughout the weekend and could not shake this feeling of not being treated as a customer.

Positive: Spacious, clean, comfortable king bed with nice sheets & pillows. Bathroom was clean. Negative: The little store with drinks, snacks, & necessities closes at 9:00 so if you need anything after that, you are out of luck.

Positive: Location was great. Literally stones throw from Love Park and walking distance to Rittenhouse Square and Center city. Negative: Room was not to the star level of this hotel - modest quality room, no fridge. Worse was lack of room cleaning despite us asking for this at front desk. If you are only staying a day this wont matter I guess. Not for longer stay without cleaning.

The hotel is nice. Lots of floors and rooms are spacious with a refrigerator. No microwave. My only complaint is that I tried to order lunch and the lady at the bar/restaurant told me there’s no cooks in when lunch was open and the only thing they had were salads. There’s plenty to order nearby, however just don’t count on them to eat.

Food was good. Sheraton guest service was alright. When errors occured they made up for it.

Large air conditioner. Polite staff. Great Location. Easy 30$ per day parking. Clean batgrooms, great water pressure. Good view. Dirty carpets and dirty air conditioner filters. I recomend bringing slippers, and cleaning the air con filter in the sink when you arrive.

Nice hotel,valet could use a boost not enough employees on a Saturday only 2 during checkout.

This is, unequivocally, the worst hotel Ive ever stayed in. We arrived to a newly renovated two bedroom suite that had one bed and a dirty pullout couch. It was downhill from there. Sink handles were leaking. Sink was backed up. Floor was covered in crumbs. Pullout couch sheets covered in dirt and crumbs. Gigantic knotted hair ball in the closet. Ive honestly never seen anything like it. This is the kind of room that would make you feel dirtier after showering in it. Dont know why I even bothered with the front desk, as all of the employees were super disappointing from the start. Huge damper on our trip; learn from me.

Positive: It¿s good proximity from many attractions and walking distance to some great restaurants. Negative: A little uncomfortable characters at night around the property, homeless people asking for money and very limited options inside the hotel to dine or snack.

Positive: Manager reached out to apologize for the inconvenience, but did not compensate the inconvenience. Negative: Cleanliness. Room full of hair everywhere. Beds were substandard. One towel was dirty.Staff explained that our room was not properly cleaned after last guest changed rooms.

So far my stay at the Sheraton has been nice, the room I am staying in has a great view of the city

Excellent Customer service ; Bar & Restaurant in the lobby.Well relaxed location

Enjoyed this hotel. Staff was great and in downtown. Very good would stay here again.

Positive: The staff and central location Negative: Some of the room amenities

The front desk experience wasnt good, I waited 30-40mins. It wasnt even busy, so that was annoying. It was one front desk employee at the moment, then another employee came from the back. She helped the flight attendance, which came in after me. She didnt even asked whos next, or acknowledged us. So finally it was my turn, the guy ask for my ID and told me to insert my card. He didnt even tell how much the deposit was. I had to ask him! Also, something bit my friend in his bed. He had 2 bites on his arm. I shouldve reported it, but we was in a rush smh.

Positive: Staff are nice, Great gym Negative: Bad smell everywhere. There were footprint on elevator buttons. Room is not clean at all ( there were left over near the bed, they didn¿t even vacuum). I got bit by some insect, luckily it¿s not bedbug. Very disappointed by the name Sheraton

Bring your own wash cloths. Oval all very nice.

Positive: The staff was helpful and went out of their way to assist guests. Negative: N/A

Joe, at the front desk, was AWESOME!! Our reservation was very last minute due to an Airbnb fail and he made sure we were comfortable and set up quickly. I’ll be back soon for business. Ask for Joe when you are checking in!

My family and I wanted to get out of town to enjoy the long weekend and watch fireworks for July Fourth. My first thought was to definitely stay with Marriott considering I am a Marriott Bonvoy Brilliant member and have a free room through the benefits I receive as a holder of the AMEX card. The only hotel with two beds available at the time of booking was Sheraton Downtown. We immediately booked the room with no concern around hotel/lodging as I have very few bad experiences with Marriott hotels.We drove almost 3 hours to get to the hotel and checked into our room. The front desk (his name was supposedly Joe) assigned room 2534 to us. We grabbed our things and went to our room expecting two beds. When we walked in, we saw one king size bed and a sofa. We thought it was odd that we booked a two bed hotel room but were given one bed. We immediately went back to Joe and asked why there was only one bed. He said it must be a system error since the room was coded as a two bed hotel room. We were a little confused so we immediately requested another two bed hotel room as there were three of us (which is why we booked a two bed). Joe said that the Sheraton no longer had any two bed hotel rooms available as they were completely booked. We told him that we booked the room in advance a few weeks ago and drove 3 hours to get here expecting a two bed hotel room. All he said was there was nothing he can do and the only thing he can offer is free breakfast and late checkout. We were a little annoyed as we drove a few hours to get here to be treated like this, especially at a Marriott where I expected better customer service. I asked Joe what he expects us to do since there are three of us and only one bed. He said that he can provide sheets and a pillow so one of us can sleep on the sofa or floor. I asked about a roll over bed so one of us can just sleep in that for the night. I asked Joe about offering a roll over bed (he said its not available), another one bed hotel room (not available since the hotel was completely booked), and another room at another Marriott (one bed or two, which he said he will try but knows that other hotels are completely booked as well). My wife at that point was extremely mad at the way he was treating us.

No microwave in room .ice machines broke down .found roach in room etc

The room seemed to be clean enough and newly renovated. However, their mask policy leaves a LOT to be desired. We witnessed multiple guests meandering around the hotel lobby and elevator area (also around the building, but I understand staff cannot reasonably control that) with no mask on, and none of the security officers (there were many) said a word to them. In a hotel where they have so much posted COVID-related signage, it seems as though safety in this time may be just a formality for them.

Positive: Spacious room. Parking garage near by. Staff somewhat friendly. Negative: Room can be cleaner.

Nice place to stay. Only complaint is there was no hot water in my room but the hotel was accommodating and changed my room quickly plus have me free valet for the inconvenience. Would stay again. Beautiful view of the city from the 20th floor! Clean and great service. Friendly and helpful staff all around. Comfortable bed and pillow.

Positive: The bathroom was very clean, staff were very friendly and good location. Negative: I wish the pillows were different and the bed a bit softer. Also wished there was a mini fridge.

I want to commend the excellent valet staff of the hotel. Raymond and Patrick are very service oriented and friendly, and they gave us the warm welcome that started our wonderful time in Philadelphia! Thanks, Sheraton😊

Very nice hotel the rooms were very clean and comfortable the decor was more than I expected. Overall nice place for a short stay or quick get away.

Rooms were run down and needs a renovation for the high price. Great location

Nasir at front desk was siper helpful and accomodating. Stella in the cafe made getting my morning coffee a truly worthwhile experience. She was friendly and extremely helpful. The hotel was clean and whatever you were misding all you needed to do was call frint desk and they supplied it. Will definitely be worthwhile retu6.

Sheraton Philly Downtown is a very busy hotel, this time of year filled with loud teens on special senior trips to Center City and confused tourist families. I walked into this hustle for a staycation one night stay, and realized I was a day late. The busy staff pleasantly and efficiently prepared to find me a room anyway, and when I realized I wouldnt be able to stay, immediately refunded my Marriott Bonvoy Points, even though I made the mistake, and knew I had forfeited the price of the room. What a professional courtesy. I love Marriott and the Sheraton staff. Thanks guys.

Positive: Everything was so wonderful it was like a dream!!! Negative: Everything was exemplary

So much common area--tables, couches, dining area. Great conference space with areas to mingle with others

Nice an clean. Just didnt have no refrigerator an know microwave but had good coffee

Unfortunately my experience was disappointing. I requested to change the room three times. A motel 6 across a strip club by the airport would’ve been better at that point, however kind customer service.

Very neat. Very secure. I would say security is the most outstanding aspect of the focus. Kudos.

EDIT ADDED AND STAR REVIEW CHANGED: Was only visiting for the Philly Open chess tournament but was blown away by all of the accommodations and staff. The food at the cafe is AMAZING!I am actually editing my review. I received 3 random charges from the Sheraton hotel to my bank statement 3 weeks after I visited. I called of course in a panic - the staff told me to call back when accounting was in the office. I called back that Monday morning and left a message. Here I am almost 2 weeks later - still leaving messages that go unreturned. I did not even stay at the hotel so the fact that my card is being charged BY the hotel 3 weeks after I bought food there for the chess event makes 0 sense - but I guess I will never know ????

Positive: Was only overnight but met all expectations thankyou

What can I say this hotel is amazing. The staff is great especially Joe the general manager. Would definitely recommend this hotel to family and friends. Definitely will stay here again every time I come to philly.

This was a cool experience staying here at the Sheraton, will consider coming back! Affordable rooms, prime location, and Nasir at the concierge was very helpful!

Cheerful and accommodating, clean and quiet.Great customer service. From the valet ( Raymond) to the concierge (Taylor) to the servers ( Nicole and Stella) everyone was professional and attentive. Will return in the future.

Rooms are always very nice, location is perfect and the staff are always very helpful

Positive: The room was very clean and the location was very convenient with excellent walkability Negative: No refrigerator in the room. If you want one, it¿s an additional fee.

Nice hotel! Things in the lobby area were mostly still closed because of covid but the two queen bedroom was pretty nice and they provided extra towels as requested in the reservation and gave a welcome bag with goodies for being a Marriott Gold member. Views were nice too. The only thing was there were some underlining smells of smoking in the room. It didn’t bother too much but was there and there was a makeup stain on one of the beds. We assumed the sheets had been cleaned and that the makeup hadn’t come off properly from the sheet.Also note, get the hotel to park your car even if it is pricey. DO NOT park in the parking garage across the street. We did originally and as soon as we were taking the elevator downstairs of the parking garage we heard a car alarm and the parking attendant told us that someone’s car had just gotten broken into. We immediately moved the car to the hotel parking for extra security.

Positive: Check-in was fast. The rooms were clean and the views of the city were nice.

Amazing hotel. the bed, forget about it.. it’s like sleeping on a cloud. location is perfect, you’re nearby everything. the view is beautiful. everyone working here is so generous. this hotel has everything you need and more.

Wonderful stay, Joe at the front desk was fantastic!! Ill definitely be back!

Positive: The staff was very nice and quickly helped change rooms. Negative: The entire hotel smelled of cigarette smoke and our first room smelled like someone just finished smoking in it.

Positive: Really? Nothing but the fact that it was Sheraton. Negative: Everything overpriced. Parking including taxes $57/night. Had an option for in room dining service but when I called, the clerk informed me that I needed to come down to place my order and she would give me a to-go bag. No room service (cleaning).

Positive: Location to historic sites. Negative: Parking overnight cost $30.

Positive: I liked that the hotel was professional yet friendly. Perfect for this day and age we¿re living in.

Positive: I do not and would never recommend this hotel to anyone ever. Negative: The hotel did not allow my niece who was out of town check in due to being under 21. She is 19 and has never had an issue checking into a hotel before this. The team did not help her try to find alternate hotels and the manager refuses to refund me.

Positive: Location luxury good people Negative: The room don¿t have microwave

The beds were comfortable. The valet (Raymond) arrived on time. The only reason It gets four out of five is the food (cheese steak) was bad. Other than that four stars.

Positive: Convenient to many restaurants and parks in walking distance. Quick Uber to baseball stadium