They are holding my hostage because I dont live in Petersburg. They lied to my face when I was picking my things up after my daughters accident. Now theyre telling the claims department that theyre closed and cant get the car until Monday again. They said the same thing to me last weekend. DO NOT use them.

Very disrespectful. Do not recommend.

My daughter was recently in a serious accident and is in the hospital recovering. Her car is in this lot and the insurance company asked we get her personal belongings before they remove the car. Please tell me why this man said it would be a $200 gate fee to get my child’s personal belongings?? $200 to walk on the lot to our own car. Absolutely ridiculous all they care about is money. Choose someone else!

Highly unprofessional. Highly disrespectful.

This guy is awesome he will help you with anything and everything he possibly can he definitely goes above and beyond I totally would recommend him

These people were terribly rude and in compassionate. I have never in my life had such a bad experience with any type of business, company, or otherwise. They dont care about customers just the $dollars. Horrible...horribleWould not reccomend to my worst enemyDont ever use

This place is very rude people wont even let me look at car or get anything out with out paying 175 they highly expensive and with hours cut do to virus going around he told me he dident care just very nasty plz do not use this place

Good people: A towing service is exactly that, a TOWING SERVICE. If you want your car diagnosed and/or repaired on the spot you need to call a mobile mechanic, not a towing service. If you have been in an accident and the police call a towing company to have your car recovered & towed off the roadway you can NOT get your stuff out and then abandon it with the towing company and call it even. If you have full coverage insurance on your vehicle you will not have to concern yourself with towing & property damage charges because you would be covered, if you have liability insurance you roll the dice every time you get behind the wheel. If YOU wrecked your car, ran it out of gas, ran the battery dead, etc. and now its blocking the roadway dont expect a towing company to provide service at 80s pricing. The average cost of a new tow truck is 70k - 140k, + commercial insurance and company overhead, let that sink in for a minute.

***Warning*** DO NOT USE THEIR SERVICE!!!! We were severely over charged and sued for more than the worth of my car. They have no compassion. My car was totaled and they charged me over $1500 to tow and another $1,500 for storage on a totaled vehicle. They dont allow you to retrieve your items and they will not release the address to where your car is being held. I regret trusting them in my time of need.

This is the worse towing company ever. Do NOT use this company please. Call elsewhere this place is a joke and hes a scam artist. Dont know how hes still in business.

I just towed my car for only 2 miles and the car only needed to be jump start and on reaching a Firestone shop the car was jump started and It worked after having spend $200 dollars.This is so unfair. They steal money from their customers!

LITERALLY THE WORST CUSTOMER SERVICE EVER. NOT ONLY DO THEY NOT ADHERE TO THE LAW, THEY HAVE ZERO PEOPLE SKILLS AND DO NOT CARE ABOUT ANYONE.

There ok if you NEED A TOW,BUT .....

RIP off company