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Moores Auto and Towing Inc.
130 Bollingbrook St, Petersburg, VA 23803, United States
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Moores Auto and Towing Inc.

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De
Review №1

Been Looking For Another Professional Shop For My Personal & Business Vehicles, Great Customer Service And Care For Any Vehicle You Have Moore’s Definitely Took Care Of Everything I Needed From Engine Repair On My Old Van, From Oil Leaks On My Silverado, Even Takes Care Of My Benz, They Are By Far The Best Experience In A Local Shop I’ve Ever Had. Highly Recommended Them To All The Local Big Businesses In Petersburg. You Won’t Be Sorry You Came !!!!

St
Review №2

As we were driving south on vacation my husband realized that my VA state inspection had expired the previous month, oops! I quickly searched Google. We called and drove to several different shops but could not get anyone to help us. That was until I called Moores Auto and Tow. Ashley was wonderful!!! She was able to squeeze us in. She had us back on the road very quickly.In talking with her we figured out that she/they are good at finding hard to find parts for classic cars. We will be calling them whenever we need parts for our classic truck. Even though we live on the opposite side of Virginia from them. I highly recommend Moores Auto and Tow!

Pe
Review №3

Very professional, and thorough work. I get all my work done here. Far prices too!!!

Ki
Review №4

I took my vehicle in for an AC check and found out the the entire system was bad. I knew the total amount that it would cost(labor and parts). I was informed that my vehicle would possibly take all day before I approved the work. I had my vehicle back in the time I was told and am very pleased. I highly recommend Moores Auto and Towing. You feel like family.

Si
Review №5

They were very professional, friendly and inexpensive. Its a great shop great people.

DM
Review №6

Called on a Tuesday and asked if they could check my car for the source of an oil leak. They said drop it off in the morning so they could get it in line to get in the shop.I dropped it off and filled the key card out Tuesday night.Didnt hear from them WednesdayCalled before closing Thursday, they say its next to come in the shop.Called Friday morning they say theyre bringing it in now. Called Friday right before closing and they say yeah we havent had a chance to look at it😑JUST SAY THAT THEN. Dont lie for 3 days.

An
Review №7

After several amazing experiences with Eddie and his crew, which are amazing From the front counter to the techs. Had to leave review they are Extremely knowledgeable,polite and genuinely care about their customers cars. Highly recommended this shop to anyone in need of repairs. They do custom work as well. From rebuilding your engine to lowering your ride or lifting it up. There is alot of knowledge in this shop and they take alot of pride in their work, you can trust your vehicle wont be short changed when in their hands. Hard to find shops these days knowing it will come out in better condition then it went in with moores auto you know your in good hands

Pa
Review №8

The people at Moores are extremely nice and helpful people they tell you when your getting into before they do it... But their pricing is on the pricey side so I took my car home to fix it myself and it turns out they charged me for a incorrect diagnosis unfortunately.

De
Review №9

Good experience with Ed,Tanner, & Ashley.They did good work to repair my 92 F150. Communication and customer service was okay. Always room for improvement. Overall good repair shop. Will go back for future services.

Ne
Review №10

I got new tires installed to include balancing. I purchased the tires from another place. I happened upon this business due to my impatience of not wanting to wait in line in other area shops. The entire staff was welcoming and professional. In conversation, I understood why they went into business. There is a passion for cars. My service was swift. I would recommend this business.No complaints.

Ja
Review №11

Whats not to love! Friendly, fast no hassle service.

Ra
Review №12

I took my car to this shop On March 17th 2021 to get the ABS fixed And was told it would take 4-5 days for the part to arrive i called Again yesterday March 29th and was told that something happened at the dealership and that my part would be here in another 4-5 days Well i arrived to the dealership today and was told by another person that the part was indeed never ordered but they would be ordering it today. The unprofessionalism that this establishment embodies is pure comedy. The people who answer the phone never seem to communicate any information to one another and cannot remember information they give to the customers. I wouldnt Spend my money here if you need your car soon.

Ji
Review №13

Fantastic staff to include front office, manager and technicians. Had a breakdown about 30 miles south of the shop. Called Moores for an estimate on repairs. Prices were fair and they said they would keep someone there late that afternoon to get me back on the road same day if need be. Over the top commitment to customers.When the tow service failed to show up, called the shop and the front office said they are partnered with a towing company that could be there in 20 minutes. Problem solved.When the tow got my truck there, the manager showed me around the shop and got me in immediately. Repairs were complete in 45 minutes and I was on my merry way with a fair bill - to include parts and towing.Strongly recommend those local to Richmond check out Moores. Good to see shops like this continue to be successful.

Mi
Review №14

Very nice and very good quality work. You will never have to go back for the same problem.

Ja
Review №15

Had my car towed there because it wouldnt start and after a jump the check engine came on. I get a call the next day around 10:30am I CANT diagnose the problem until I change the battery I give them the Ok to change the battery. I called them back the next asking what the issue was they tell me it was the battery it fixed all the issue.( If the battery fix the issue whats there to diagnose?) Im expecting a bill for 200 something dollars for the battery and installation of the battery the bill has ballooned to almost $400 for a diagnostic fee, why? There was nothing to diagnose the so if if wasnt for the nice lady at the front mentioning military discount(former Navy) I would have paid $400 for swapping a battery instead I paid 375 for swapping a battery which is still a little crazy. But I will not never take my car there again. The 1 star 🌟 is for the lady at the front desk.

Pa
Review №16

These people know their trade.I highly recommend this shop for all your repair needs.

Ro
Review №17

Been doing business off & on with Eddie since he was doing his business out of his house. Hes always honest and tells you the safety reasons for getting something done and also if its safe to wait to fix. His pricing for repairing the steering rack on my girlfriends 94 Ford Taurus is among the lowest in the area while maintaining his quality work. I highly recommend his shop and consider him a friend.

Re
Review №18

Amazing staff. They treat you like family. Eddie is always honest about your car repair. His wife is truly the sweetest person ever. This entire family is amazing. I refer anyone I know that needs honest car repair.

Jo
Review №19

Great staff of people. Honest. Owner is a great guy. He helped me out with my vehicle. Best prices on repair work and they offer financing.

Mo
Review №20

Very friendly, professional and definitely a reputable company

Ra
Review №21

We always get great service from moores,

Vi
Review №22

Quick quality service. Fair pricing

Me
Review №23

Moores Auto and Towing will always have my business. I know I call Eddie or Ashley at anytime day or night. If I need a tow I know that they will be there. I can not count how many times I have needed a part put on my vehicle and I have called and they have been able to do it without having to wait days. This is one shop that definitely goes ABOVE and BEYOND!!

De
Review №24

Fair and friendly and still reasonably priced!

Jo
Review №25

Awesome service

Pe
Review №26

Great work ! Very friendly and fast !

Le
Review №27

Good people. Father and son team.

da
Review №28

Professional, knowledgeable service.

To
Review №29

Always good.

so
Review №30

Great shop excellent work highly recommend others use this shop

Da
Review №31

Good friendly people there

Ja
Review №32

Great repair shop!

Ke
Review №33

Great job

Information
60 Photos
33 Comments
4.7 Rating
  • Address:130 Bollingbrook St, Petersburg, VA 23803, United States
  • Site:http://mooresautoandtowing.com/
  • Phone:+1 804-203-5175
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto body shop
  • Auto restoration service
  • Towing service
  • Wheel alignment service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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